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Comfort Inn

2.0 of 5 1156 Wellington Rd., London, Ontario N6E 1M3, Canada
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Comfort Inn
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Comfort Inn
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73 reviews from our community

Traveler rating
    16
    26
    16
    9
    6
See reviews for
21
10
8
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dearborn, Michigan, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars via mobile

This hotel is in an excellent location!! Room clean, bed was very comfortable. All the amenities were in excellent condition! It was very cold outside (-25), but it was easy to keep the room warm. The parking lot was still snow covered but easy to walk on. The sidewalk was a little icy outside the patio doors.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear cfol123 Thank you very much for sending in your review. We are very pleased that you had a great stay and at a great value. It is going to get even better as we are about to undergo room renovations and common area renovations. It will give us a new refreshed feel and we are very excited about the... More 

Windsor, Ontario, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is dated and badly needs renovation. My experience at Comfort Inn of Markham, Ontario is much better. We got very good price using third party site, however, please note you get what you pay, Staff is very friendly, this is a plus. Also, location is excellent. Air condition is loud and thermostat is not sensitive.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Kam Y Thank you for taking the time in sending in a review of our hotel. We take all of our reviews seriously and learn and improve from them. I am excited to tell you that in the coming weeks we are beginning a full hotel room renovation as well as corridors and stairwells. We will be a modern... More 

Sault Ste. Marie, Canada
Top Contributor
109 reviews 109 reviews
54 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 17, 2015

First impression was this was a typical comfort inn. The front desk staff were very friendly and tried very hard and were able to give me a room closer to the rest of the hockey team. It was very much appreciated. The manager who was also on duty was very friendly, and it was nice to see. When we got... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Mjhoc Thank you for taking the time in reviewing our property. I am happy that your stay was enjoyable and the staff treated you well. I wanted to let you know that we are actually about to undergo full room Renovations in the coming weeks. This will include vinyl, carpet, new bathroom and new bedding and window covering program.... More 

Windsor, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 12, 2015

Lady at the front desk was nice, breakfast was ok. When we first walked into our room the smell of cleaner was so strong I was gagging had to open sliding doors! Cigarette burns in comforter, hair in tub and sink, bed was rock hard , feather pillows sucked my neck was so sore in morning bring your own pillows!... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Catheeee Thank you for taking the time to send in your review. I apologize for the many inconveniences you encountered while visiting us. We are about to undergo room renovations in the coming weeks so all of these issues will be addressed. I am happy that the staff was nice and you enjoyed the breakfast. I am sure that... More 

London, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed here in January 2015 due to bad weather. The price was good and the room was worth it. My room was very clean. When I got to my room the tv remote didn't work. The lady at the front desk had a working to me in less than 10 minutes. She was very friendly and nice. I could... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Michelle_B563 Thank you for taking the time in reviewing our property. We appreciate the kind words which I will pass on to the staff. I am very happy to hear that you enjoyed your stay and that everything was great. We will be undergoing room renos in the coming months so please come back and see how we have... More 

Richmond Hill, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

Booked in late, but desk person was very pleasant and understanding ( wish we'd gotten his name) Room was clean, modern, and comfortable. Free breakfast was great...scrambled eggs, bacon, English muffin, etc., and good coffee. Pleasant, drama-free experience. We will stay here again.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Marctheracefan Thank you very much for taking the time in sending in your kind words. We appreciate your business and are extremely happy that we were able to make your stay pleasant. Once again we appreciate your time in sending in your comments and we look forward to welcoming you back very soon. Kindest Regards Jason King More 

Alliston
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 19, 2014

We were in London for a family get together and chose this hotel because it was close to the family ( there was no room left at our family's house). We checked in Saturday afternoon and were about to head out to meet the family when we noticed there were several couples congregating in the adjacent room the drinking had... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Itellitlikeitis Thank you for taking the time in sending in your comments on your recent stay with us. I am very happy that I was able to move your room and make sure that you had a comfortable stay. We pride ourselves on doing our very best to ensure that our guests enjoy their stay. Once again thank you... More 

Kitchener, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 6, 2014

This was good value for the price. The room was clean and had a small fridge and microwave. Our room was on the main floor and had sliding doors for easy access to the parking lot. The staff really made our stay enjoyable. We were allowed to use the breakfast room to get the team together for pizzas and celebrate... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Daryll M Thank you for taking the time in reviewing our hotel. We appreciate the kind words and I will be sure to pass them on to all staff. We try to make our guests as comfortable as possible while visiting us. We look forward to welcoming you back in the future for another great stay. Until then thank... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

We thoroughly enjoyed our time in London, ON at Comfort Inn. The room was very pleasant, clean and nicely decorated and the bed very comfortable. Breakfast (hot choices daily) was very satisfactory and all of the hotel staff were very pleasant and helpful. Lots of restaurants nearby. We would stay there again. Happy to recommend.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Dianne H. Thank you very much for staying with us and for your kind words. I will be sure to pass them on to the staff as well. We appreciate your business very much and look forward to welcoming you back very soon. We will be undergoing renovations to our rooms in the coming weeks so it will be... More 

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

The stairwells smelled heavily of bleach. Some of the pillows smelled badly underneath the clean pillowcase. The wallpaper was pealing in a few places in the room and the hotel public areas. Cosmetically the comforter and pillow cases and some furnishings showed effort to improve. The hallways smelled of stale smoke. The room smelled of stale air even though it... More 

Was this review helpful? Yes 1
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear 60Sydney Thank you for taking the time to review us. I apologize for the stale, smokey air and would like to let you know that in the coming weeks we will be undergoing a full room Reno as well as corridors and will be taking the smoking rooms in the hotel and converting them to non smoking. This will... More 

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Additional Information about Comfort Inn

Address: 1156 Wellington Rd., London, Ontario N6E 1M3, Canada
Phone Number:
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 78
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Also Known As:
Comfort Hotel London
Comfort Inn London, Ontario
London Comfort Inn

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