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Comfort Inn

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1156 Wellington Rd., London, Ontario N6E 1M3, Canada
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Comfort Inn
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Comfort Inn
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77 reviews from our community

Traveler rating
    16
    28
    17
    10
    6
See reviews for
21
11
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kincardine, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel for its location and because we were travelling with our dog. When we arrived the staff was very pleasant and helpful with a fast check-in . The room was clean with a patio door access so we could walk our pet easily and park outside our door. The bed was very comfortable and we slept well... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Hope M. Thank you very much for sending in a review based on your recent visit. I am extremely pleased that you enjoyed your stay and everything was great. It is also nice to hear that you enjoyed the breakfast and the patio door access. We are undergoing room renovations now as well so soon we will also have... More 

canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great value.....Attended this hotel on the long weekend in May as I was at a ball tournament. I was pleasantly surprised upon arrival. The desk clerk was pleasant and informative and was happy to solve any issues. I needed a room on the first floor due to a handicap issue which she was more than willing to help. Breakfast in... More 

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Travelling-grandma-9 Thank you very much for taking the time in sending in a review of our hotel. I am so happy to hear that you enjoyed your stay and that we were able to accommodate all of your needs and requirements. We have begun our room and corridor renovations as well so we will soon be new and refreshed.... More 

Chatham, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 30, 2015

I was given a very nice room. Clean is most important to me and they definitely have a good cleaning person.... I didnt find it to dated ...like I said clean is what matters... comfortable enuff bed .. no bed is ever like home.... breakfast... free and nice variety... including waffles , juices, and an assortment of quick breakfast choices...... More 

Was this review helpful? Yes 1
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear CindynMike Thank you for staying with us and your very kind review of our hotel. We appreciate the kind words and are very happy to hear that you enjoyed your stay. We pride ourselves on providing a comfortable clean hotel for our valued guests. We just started our full room renovations for the property last week so we are... More 

Ottawa, Canada
1 review
2 of 5 stars Reviewed March 14, 2015 via mobile

Friendly staff but very dated hotel. Patio door wouldn't close well without some play. The beds were awful to sleep in and very old. The rust in the sink and tub faucet not fastened to the wall were par for the course. Very much a budget hotel. Wouldn't recommend for 4 people. Too crowded. The hot breakfast wasn't too bad... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear George K Thank you for taking the time to review our hotel. We are actually beginning full room renovations starting Monday which will include full room overhaul. All rooms are being done including bathrooms which is new vanity and sink and all flooring and bedding, I am sure that you will like to new refreshed modern look that we... More 

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Dearborn, Michigan, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

This hotel is in an excellent location!! Room clean, bed was very comfortable. All the amenities were in excellent condition! It was very cold outside (-25), but it was easy to keep the room warm. The parking lot was still snow covered but easy to walk on. The sidewalk was a little icy outside the patio doors.

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear cfol123 Thank you very much for sending in your review. We are very pleased that you had a great stay and at a great value. It is going to get even better as we are about to undergo room renovations and common area renovations. It will give us a new refreshed feel and we are very excited about the... More 

Windsor, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

This hotel is dated and badly needs renovation. My experience at Comfort Inn of Markham, Ontario is much better. We got very good price using third party site, however, please note you get what you pay, Staff is very friendly, this is a plus. Also, location is excellent. Air condition is loud and thermostat is not sensitive.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Kam Y Thank you for taking the time in sending in a review of our hotel. We take all of our reviews seriously and learn and improve from them. I am excited to tell you that in the coming weeks we are beginning a full hotel room renovation as well as corridors and stairwells. We will be a modern... More 

Sault Ste. Marie, Canada
Top Contributor
114 reviews 114 reviews
58 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 17, 2015

First impression was this was a typical comfort inn. The front desk staff were very friendly and tried very hard and were able to give me a room closer to the rest of the hockey team. It was very much appreciated. The manager who was also on duty was very friendly, and it was nice to see. When we got... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Mjhoc Thank you for taking the time in reviewing our property. I am happy that your stay was enjoyable and the staff treated you well. I wanted to let you know that we are actually about to undergo full room Renovations in the coming weeks. This will include vinyl, carpet, new bathroom and new bedding and window covering program.... More 

Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 12, 2015

Lady at the front desk was nice, breakfast was ok. When we first walked into our room the smell of cleaner was so strong I was gagging had to open sliding doors! Cigarette burns in comforter, hair in tub and sink, bed was rock hard , feather pillows sucked my neck was so sore in morning bring your own pillows!... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Catheeee Thank you for taking the time to send in your review. I apologize for the many inconveniences you encountered while visiting us. We are about to undergo room renovations in the coming weeks so all of these issues will be addressed. I am happy that the staff was nice and you enjoyed the breakfast. I am sure that... More 

London, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed here in January 2015 due to bad weather. The price was good and the room was worth it. My room was very clean. When I got to my room the tv remote didn't work. The lady at the front desk had a working to me in less than 10 minutes. She was very friendly and nice. I could... More 

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Michelle_B563 Thank you for taking the time in reviewing our property. We appreciate the kind words which I will pass on to the staff. I am very happy to hear that you enjoyed your stay and that everything was great. We will be undergoing room renos in the coming months so please come back and see how we have... More 

Richmond Hill, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

Booked in late, but desk person was very pleasant and understanding ( wish we'd gotten his name) Room was clean, modern, and comfortable. Free breakfast was great...scrambled eggs, bacon, English muffin, etc., and good coffee. Pleasant, drama-free experience. We will stay here again.

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Marctheracefan Thank you very much for taking the time in sending in your kind words. We appreciate your business and are extremely happy that we were able to make your stay pleasant. Once again we appreciate your time in sending in your comments and we look forward to welcoming you back very soon. Kindest Regards Jason King More 

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