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Comfort Inn

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1156 Wellington Rd., London, Ontario N6E 1M3, Canada
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1 room 1 adult
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Comfort Inn
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90 Reviews from our TripAdvisor Community

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Toronto, ON
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we first entered our room, we barely had room to bring in our luggage, due to the incredibly cramped quarters of 2 queen beds in a fairly small space; so small in fact, that the desk chair had to be to the side of the desk, as there was not enough room between the desk and the bed to... More 

Helpful?
Thank xena1011
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Xena1011 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Toronto, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 31, 2015

This hotel in in the process of being updated. The check-in was fast and efficient. Our room was one of the renovated Queen bed rooms on the second floor. It had a small couch, desk, a fridge, LCD TV, coffee maker, ironing board and hair dryer. The room was on the small side. This room had newer carpet and an... More 

Helpful?
Thank Auzziet
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Auziet Thank you for taking the time in reviewing our hotel. I am very pleased that your stay was great and that all of the staff was as well. We pride ourselves on having comfortable clean rooms and staff that is welcoming. We will also be replacing all of the curtains in all of the renovated rooms very soon.... More 

Dubois
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 18, 2015

Typical Older Comfort Inn. No Elevator. Sliding Doors to Parking with 1st Floor Rooms. However parking in front of room is up for grabs. Room was a bit small for my liking. Hotel was clean though and Staff Friendly. Great Location off Interstate and lots of shopping and restaurants close by. Did have a descent hot breakfast too.

Helpful?
Thank Michael S
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Michael S Thank you for sending in your online comments regarding your recent stay with us. We appreciate you letting us know that your stay was good. We are currently under renovation in order to make the hotel more modern and give it a refreshed look. Things are falling into place, we have a great staff and great cleaners... More 

Bogota, Colombia
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 18, 2015

This Comfort Inn is a little old and tired, but in process of upgrading it's rooms. Seeing the stained carpet in my first room, I asked for one of the newer ones only to find that the blackout curtains had not yet been installed. Hotel was quiet and clean, just tired. Hopefully the transformation will happen over the next few... More 

Helpful?
Thank Dirk_ca
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Dirk_ca Thank you for taking the time to review our property from your recent visit. We are making progress and have completed 26 rooms to date. The bedding and draperies were ordered but due to manufacturing time they were slightly delayed. We expect them to be shipped on the 24th of this month. We are expecting a new refreshed... More 

Ontario
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 18, 2015 via mobile

We stayed here for a hockey tournament and although the rooms were fairly clean and the comp breakfast was good, the rooms were very cramped. 2 double beds, not queen beds like most hotels were our sleeping option,and the accommodation really didn't warrant the cost. For $20 more we could have slept at a much nicer, more spacious hotel (... More 

Helpful?
Thank ZipDr
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Zipdr Thank you for taking the time in sending in your online comments based on your recent visit to our hotel. I am happy to hear that your room was clean and that breakfast was good. We have begun renovations to all of our guest rooms with 21 rooms completed on the second floor thus far. We will continue... More 

Chatham, Canada
Level Contributor
11 reviews
5 of 5 stars Reviewed October 16, 2015

We received a warm welcome at the front desk. The newly updated rooms are indeed lovely. The hotel is quiet, clean, well maintained, friendly staff. The breakfast was excellent and the attendant most friendly, helpful, giving attention to detail in all areas of the breakfast room. Mr. King, the manager, is a most friendly, helpful and understanding gentleman. We highly... More 

Helpful?
Thank David C
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear David and Dorothy Thank you very much for taking the time to send in your comments about your recent visit to us. I am so happy to hear that this stay was great and you were treated well by all staff. We strive for this with all of our guests. I along with my entire staff thank you for... More 

Mississauga
Level Contributor
212 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed September 25, 2015

You can tell by the upgrades that are needed that the hotel needs a complete makeover. Even though it is clean an the staff are trying to do their best to keep it that way, there are repairs that can no longer wait. A year ago the signs of ageing was evident. I think the time has come for the... More 

Helpful?
Thank Omar B
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Omar B Thank you for taking the time in reviewing our hotel. Yes you are correct and we have listened. We actually have begun renovations of the second floor. We have completed 21 rooms to date and will continue until all of the rooms and corridors have been completed. We have also ordered and will be installing all new... More 

Windsor, Canada
Level Contributor
1,214 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 514 helpful votes
3 of 5 stars Reviewed September 18, 2015

This place is good for budget travel. Therefore the some of the improvements needed, especially to the bathroom, can be overlooked if budget comes as first priority. The staff was very cordial and the location near the 401 and the White Oaks mall is certainly a plus.

Helpful?
Thank TheGalcierist
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear The Galcierist Thank you for taking the time to send in your comments regarding your recent visit to our hotel. We are actually well underway renovating the rooms and corridors. We will be completing the entire hotel as soon as we can. I am happy to hear that you enjoyed your stay and that you thought it was worth... More 

Sault Ste. Marie, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 12, 2015

I stay in over 100 different hotels a year and I did enjoyed coming to this location once in a while because of great staff. This time it seems there must be new oweres/management as things are slipping. The price is good but maintainance is suspect. Big patio door wouldn't lock, shower spout hardly engagesthe shower, the flip lock on... More 

Helpful?
Thank Brian C
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Brian C Thank you for taking the time in sending in your comments from your recent visit. I apologize for the room condition. This is being addressed as I respond, we have begun full room renovations and hallways as well. We are upgrading all the bedding and adding all new window coverings as well. We will have a completely... More 

Windsor, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 10, 2015

I would not recommend staying at this hotel. I stay at Comfort Inn's and they are middle of the road but this one was worn out. My bathtub was all chipped on the bottom, the curtains had holes in them and my toilet broke and there was noone on site to fix it. What an inconvenience to have to go... More 

Helpful?
Thank lovesvacationingx5
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Lovesvacationingx5 Thank you for taking the time in reviewing our hotel and sending in your comments. I apologize for the inconveniences while with us. I am pleased to let you know that we have begun renovating the entire property. We have completed 21 rooms on the second floor thus far and will be continuing until the entire property is... More 

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