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All 42 London hotels

Comfort Inn

2.0 of 5 Hotel   |   1156 Wellington Rd., London, Ontario N6E 1M3, Canada (Westminster)
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Comfort Inn
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64%
Ranked #23 of 42 hotels in London
A recent review
4 of 5 stars Reviewed December 5, 2013
evanescencetabby Kincardine, Canada
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51 people have reviewed this hotel

Traveler rating
    11
    21
    8
    7
    4
See reviews for
17
6
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
St. Catharines, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We were given a room that the smell knocked you over when you walked in, I had to find a cleaning lady to get airfreshner, when we pulled out our sanitary wipes to wipe down the room the phone was so dirty it looked like it hadn't been cleaned for months, when we called the front desk to complain about... More

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Good Day Dakota M Thank you for taking the time in reviewing our hotel. I am very sorry about the smoke smell and all of the other issues that arose while staying with us. I assure you that these things are not the norm at our property and that we strive to make each of our guests happy and pleased... More

St. Albert, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 17, 2014

This place needs a facelift, deep cleaning and serious renovation. The beds are like cement slabs, the bedding is old and very worn. The furniture is old and the chairs seats are wobbly and about to fall off. It appeared that they tried to do some renovations in the bathroom but nothing extensive. A side of the old wardrobe was... More

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Mr. Fred L Thank you for taking the time to write a review. I would like to apologize for your stay not being perfect. I understand your thoughts regarding a renovation and can inform you that we are already underway. We have started building a new lobby and breakfast room and upon the completion of that we will be... More

Kincardine, Canada
Top Contributor
62 reviews 62 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 5, 2013

We have stayed here many times. Great service. Room was clean, comfortable and reasonable rate. Love the location. Breakfast is alright. There's many choices. Not enough seating though. My husband had to stand for most of breakfast as we fed our son.

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Good day Evanescencetabby Thank you very much for your review of our hotel. We appreciate the kind words and we always try to make every guest feel welcome and appreciated. You will be happy to hear that we will be expanding our breakfast room in the next couple of months. It will be so much better to accomodate our guests... More

London, Canada
1 review
5 of 5 stars Reviewed November 17, 2013 via mobile

Said it all they are the best the manager Jason is second to none and the owner James is the best this comfort inn is very clean and comfortablei would recommend this place to anyone looking for the best hotel stay experience

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Cocojoe Thank you for your kind words, you are correct our staff is second to none. We pride ourselves on the service that we provide and we look forward to your next visit. Please take care of yourself and thank you again. Kindest Regards Jason King GM Comfort Inn London More

Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2013

My husband and I stayed for the first time at this Comfort Inn in London earlier this month. I was taking the train early in the morning and wanted to make sure I would be on time and not have to travel a great distance to get there. We were pleasantly impressed with not only the room but the friendly... More

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Heather H Thank you very much for taking the time to write nice words about our property. We are so happy to hear that your stay was great and that the staff was as well. Shelby is defenitely an asset to our team as is all of the staff. We are very lucky. We pride ourselves on having some... More

Sunapee NH
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 14, 2013

Made reservation with Expedia. Misplace my credit card when I left home, When I arrived, I used another credit card and was told it was fine. Hotel was comfortable and I was treated just fine. Subsequently, I was charged on my original card as a "no-show" When I called I was informed that it would be corrected, but nothing was... More

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Good day Blacknite98 I apologize for the double charge of your credit card with the Expedia reservation. Please do contact the hotel and we can resolve this right away. Once again please give us a call and we will resolve this for you. Kindest Regards Jason King GM Comfort Inn London More

Hamilton, Canada
1 review
5 of 5 stars Reviewed November 11, 2013

We came to the hotel in a bit of a pickle. We were treated really well and they were really happy to see our cats. Michelle at the front desk went well above and beyond for us. When I mentioned that I had Celiacs disease and therefore gluten free, she found a gluten free bakery and printed off information and... More

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Shelley C Thank you so much for staying with us, and I am so happy to hear that your stay was great. I am very pleased as well that Michelle took care of you and was able to make your visit a great one. We try very hard to make our guest experience a memorable one and want all... More

Guelph, Ontario, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 10, 2013

Staff were SO friendly and helpful. Room was on the smaller side, but we were just there for overnight. Love the fact that you can park outside your room and unload the car. Breakfast was simple and plentiful. Really appreciated having the hard boiled eggs, scones were delicious ! Would stay again.

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comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Irene B Thank you very much for sending in a comment about your recent stay at the Comfort Inn London. We appreaciate the encouraging words and strive to make all of our guests enjoy their stay and want to return whenever in London. I am happy to hear that you enjoyed the breakfast and soon we wil have an... More

Metro Detroit
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2013

We picked up a very nice rate for our room by prepaying online through a travel site. Usually when we are travelling, we just need a clean, safe room with a comfortable bed and wi-fi. We don't worry too much about all the other "perks" and can do without them to save a little money. Breakfast is an appreciated perk... More

Was this review helpful? Yes 1
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Tajasiberians Thank you for your review, we are happy that you enjoyed your visit to London and our hotel. We take a lot of pride in the hotel and our customer service so I am glad that was reflected while you stayed with us. We will be undergoing some really exciting changes to the property over the next while... More

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 15, 2013

We took a last minute deal over Thanksgiving at $79.99 and the price was right for us!! Michelle was awesome with selling us on the speacial. The Breakfast was continental but they should upgrade to a hot breakfast like most hotels around would be much better!! The space to eat it was tiny but we brought back to our room... More

Was this review helpful? Yes
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Rob Dufour Thank you for your kind words regarding our hotel and Michelle. We appreciate it very much. I am very please that you enjoyed your stay as well as your trip to London and that the special Thanksgiving price was offered to you. We look forward to welcoming you back soon. Once again thank you for taking the... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel London
Comfort Inn London
London Comfort Inn
Comfort Inn London, Ontario
Address: 1156 Wellington Rd., London, Ontario N6E 1M3, Canada
Location: Canada > Ontario > London > Westminster
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #23 of 42 hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Welcome to Comfort Inn London! We are conveniently located in south London near White Oaks Mall and highway 401. We are minutes away from great attractions like John Labatt Centre and Western Fairgrounds. ... more   less 
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