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Best Western PLUS Lamplighter Inn & Conference Centre

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591 Wellington Road S, London, Ontario N6C 4R3, Canada
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Best Western PLUS Lamplighter Inn & Conference Centre
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Best Western PLUS Lamplighter Inn & Conference Centre
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479 reviews from our community

Traveler rating
    274
    128
    47
    20
    10
See reviews for
240
77
21
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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  • Any
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  • All months
    (479)
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    (130)
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Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

my daughter and I had a 1 stay and had a womderful time. Swam for ages in pool and hot tub - not too crowded despite the basketball teams staying there. Restaurant was great for breakfast the next morning. Easy location to find from the 401 and not too far from the core of downtown London.

Review collected in partnership with Best Western

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Windsor, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Clean rooms. Friendly staff. No problems with check in or check out. My husband left a few belongings behind and immediately notified the staff of this. We returned two days later to pick up his belongings and no one knew where it was. After 20 mins of checking storage rooms my husband got his things back. Poor communication between staff.... More 

Was this review helpful? Yes 1
Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice stay. Everything I needed to enjoy a conference in London. Bed and room were most comfortable. Great location for restaurants and other needs. Nice atmosphere with their indoor pool and slide - probably a great attraction for families with children.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review! We are so happy that you had such a positive experience at our hotel. We look forward to welcoming you back again soon when you can enjoy the Atrium and Pool without having to work! Thank you again for taking the time to post your comments. More 

Port Burwell, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

10 out of 10...The most comfortable stay we have ever had in any Hotel/Motel anywhere! We had planned a 2 night stay, but after the first night, we decided to extend our stay to 4 nights! So much to say about the Lamplighter Inn, and all Excellent! From the check-in, to the cleanliness, to the incredible comfort, to the Lifeguards... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you so much for your review. We are thrilled that you enjoyed your visit to our hotel! Thank you for the compliments on our hospitality, facilities, restaurant and comfort of your guest room. We look forward to welcoming you back again very soon! More 

holbrook, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was clean, staff were questionable, no microwave in room, no food service after 10pm, no complimentary anything, sad had to pay for our coffee they gouged us, never stay their again. travel through this area often,, but this will never be a stop for us,,looking for a hotel with good old fashion values

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for taking the time to post a review. While we are very happy that you found our hotel clean we hope you found it comfortable as well. You comment about our staff being questionable leads us to believe you must have had a bad experience of some sort? We are sorry for what ever occurred and... More 

London, Ontario
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We purchased the family package which included a credit at Shelley's, tokens for the arcade, and a free in-room movie. The value of the package was very good. Our dinner for four only cost us $2 after the credit. The arcade is not worth your time, with only ancient violent games that are not appropriate for younger kids. The room... More 

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fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for choosing to stay with us! We are so happy that you enjoyed your visit with us and that you had a good time! We have many different room styles to choose from at the hotel and of course Atrium View Rooms like you had are included in the choices. Weekends are peak time for us... More 

owen sound, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

There are less expensive accommodations, but we prefer the high level of quality and service at this Best Western. Our primary purpose of our visit is to stay overnight during our medical appointments. We schedule them so that they fall within the same day or two. London is a great city with entertainment, culture and it's hospitals. We always plan... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. It is wonderful that you combine the not so good with the good. We are thrilled to be part of that balance and happy you enjoy our property and all that we have to offer! We look forward to your next visit! More 

Essex, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff of the hotel were awesome, especially Phil, the driver of the Free Shuttle Service that is offered. Phil practically gives you a whole tour experience when he drives you to your destination. He always had a smile for me and made my stay easier as I was there to visit my husband at University Hospital when he had... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for posting your review. We are very pleased that you enjoyed Phil our shuttle driver and gardener. We are so happy that you also enjoyed your guest room and found it to be clean, roomy and comfortable. We hope that you can come back again soon with your husband just to relax and enjoy. Wishing your... More 

London, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held my daughters 11th Birthday at the Lamplighter last night and I must say I am impressed. I had called in the afternoon about getting an early check-in so I could get the room ready with decorations and unpack the food in advance. The front desk staff were so accommodating allowing me in at 1:45pm. We were given room... More 

Was this review helpful? Yes
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you so much for taking the time to post a review on our property. We are thrilled that you had such a nice time and your daughter had such a nice birthday! Thank you very much for the compliments on your guest room, atrium, pool and our staff. We look forward to welcoming you back again soon! More 

Windsor, Canada
Top Contributor
286 reviews 286 reviews
39 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the best Best Westerns around. The flag is on some basic properties in some cities but this one is the kind of place with robes and slippers available and chocolates on your pillow. The rooms are very clean and newly renovated and the whole place has a nice fresh smell. The conference facilities are good and... More 

Was this review helpful? Yes
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. We are so happy that you enjoyed your experience here. Thank you for mentioning about being careful to book the right room. The best suggestion is to call the hotel direct and discuss your expectations directly with our hotel front desk to ensure you are getting what you expect. Our... More 

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