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Best Western PLUS Lamplighter Inn & Conference Centre

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591 Wellington Road S, London, Ontario N6C 4R3, Canada
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Best Western PLUS Lamplighter Inn & Conference Centre
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510 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Chatham, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

When we need a break away, this is our first choice. Also for medical visits, we get a special price. Last visit we received a room upgrade worth $40.00 free without even asking. it was offerd by the manager.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lamplighter_Manager, Public Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

We are thrilled that you choose us for your get away time and medical visits! Thank you so much for taking the time to review our hotel. We are pleased that you enjoyed your complimentary upgrade and certainly look forward to welcoming you back again very soon! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel about a week ago and i am very happy with my stay, upon arrival we were greeted by a gentleman (I apologize for not remembering his name) but he was very courteous and had a very pleasant smile :D I didnt have a Credit card with me and because of that I thought we wouldnt... More 

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. What a great description of your experience. We are thrilled that you enjoyed our property and facilities. Hopefully next visit you get to try Shelly’s Tap & Grill as well. We hope you will come back and visit again soon. More 

Toronto, Canada
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Struck by the incredible oasis themed swimming pool area with hot tub and "waterfalls" slides. The kids loved it. Family suite was comfortable and the fridge and ironing things appreciated. The layout of the room was a little strange but gave privacy with closed off sleeping area. "French doors" stuck - bad design or warped wood. Room felt damp but... More 

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay and that you all enjoyed the Atrium, Pool and Water Slide. We are sorry about the French Doors and dampness and will certainly be looking into both of those issues. We look forward to welcoming you and your family back again soon. More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was very clean and nice. The bathroom was a tad small, but I loved that they had a separate tub and shower. It was easy to park near your room, which I appreciated, as I was traveling with my senior mom. It was pet friendly and there was plenty of grass for walking my dog. I appreciated their... More 

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back again soon. More 

Miramichi, New Brunswick
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel early and with no hesitation they let us into our room. The room was spacious and I loved the jetted tub with bath salts. The pool is amazing with koi fish swimming next to it. Shelly's restaurant has great staff but the breakfast was cold. Great price and a great place. We will be staying... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for taking the time to review our hotel. We are pleased that Guest Services was able to check you in early and that you enjoyed your accommodations, atrium pool and Koi pond. We are sorry that your breakfast was cold but extremely pleased that you enjoyed the staff and will give it another try. We look... More 

Vaughan, Canada
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an upscale Best Western hotel located along the main street in the city, with short distance from Highway 401 and downtown. So the location is good. The place is big, with convention rooms and hotel rooms plus a nice combination of indoor pool and tropical garden under the same roof. The sleep quality is also reasonably good. Lots... More 

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for posting your review on our hotel. Thank you also for choosing to stay with us. We are pleased that you found the location, comfort and amenities all to your liking. We are sorry you had difficulty with your Wi-Fi connection and accessing our business centre computers. The computers do go into sleep mode when not in use... More 

plympton-Wyoming
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel and conference centre is a very nice place to stay and dine at Shelly restaurant . Very modern rooms and nicely decorated . also very clean . A great place to take your kids with the pool . I would go back and stay here again . Bob

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. We are happy that you enjoyed our hotel and Shelly’s Tap & Grill. Thank you for your comments on our hotel being nicely decorated, clean and modern. We look forward to having you and your family visit us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Lamplighter Inn June 12-15, 2015 and was pleasantly surprised at how beautiful the hotel was. The staff were very friendly and helpful. Our baseball team stayed there this weekend and everyone on the team had a great time with the pool and waterslide and the rooms were very clean and beds comfortable. I would definitely stay here... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to review our property! We are very pleased that you enjoyed your stay with us. We are thrilled that you enjoyed our hotel hospitality, facilities and cleanliness and experienced all the comfort that comes along with it! We appreciate that you would highly recommend our hotel to your friends and family and look forward... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, amazing atrium pool area and recent renovations are beautiful. Shelly's restaurant and bar add to the set of amenities. Easy access off Wellington. Walking distance for visiting hospitals care complex across the road. A definite hotel on the re-visit list.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for choosing to stay with us. Thank you also for taking the time to post a review of our hotel. We are so pleased that you are enjoying our most recent renovations. There are certainly more to come! We are so happy that you enjoyed Shelly’s Tap & Grill and our Atrium Pool too. We look... More 

Epsom, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is spacious, has a small gym, small games room but enough for us and the children to enjoy. The pool was great for the kids, the only disappointing thing was the slide was closed all day and opened at 5pm, which i thought was very odd. We were on holiday and our children couldn't use the slide all... More 

Was this review helpful? Yes 1
Lamplighter_Manager, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you so much for posting your review. We are pleased that you had such a positive time at our hotel. Soon our summer slide hours will be in effect. Monday through Friday typically the waterslide is not open until 5PM given that we have very little interest in anyone using it. Once children are out of school our summer... More 

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