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Best Western PLUS Lamplighter Inn & Conference Centre

Travelers' Choice award winner
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591 Wellington Road S, London, Ontario N6C 4R3, Canada
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Best Western PLUS Lamplighter Inn & Conference Centre
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Best Western PLUS Lamplighter Inn & Conference Centre
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486 reviews from our community

Traveler rating
    280
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    47
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    10
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243
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Was in london on business last week for two days, very nice hotel comfortable bed ,clean room,wish it had a microwave. Will be back all next week again bringing my swimming trunks.Very quite at night i did not hear kids running in the hallways.

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
94 reviews 94 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was in London Ontario area for a wedding. This facility is immaculate and the very large atrium/pool area if fabulous! Live plants all over and an inside waterfall/Koi pond add to the relaxing atmosphere. A great family place!! There is an Arcade on the lower level as well. VERY small workout room but was clean. Small lobby but well manned... More 

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Brantford, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The atrium area makes this hotel the most beautiful and enjoyable place that we have stayed. Loved the plants, pool, and restaurant. Rooms were great but the extras make the place. Good food, helpful and knowledgable staff and lots to do, we will be back in the winter months fro sure, for that tropical feeling.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

We are so happy that you enjoyed our property. The Atrium is a very pleasant place to be. In the nicer weather the roof is open and the breeze makes the palm trees sway. In the not so nice weather it is a Tropical Paradise escape for sure! We look forward to your next visit. Thank you for your kind... More 

Leamington, Canada
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The family and I just spent the long weekend here. We had a room looking over the atrium, we wished we had a pool view, but that was our mistake. Lots of reviews complained about to much noise from atrium view. Only time we heard any noise was if the patio door was open. Other than that, completely quite. The... More 

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for your review! We are happy that you enjoyed your long weekend at our hotel. We have also read the comments regarding noise from the Atrium and are very happy you reported that once your patio doors were closed all was quiet. When the pool closes the only sound is the waterfall that flows into our... More 

Bowmanville ON, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I attend occasional business meeting and conferences across Canada. When in London, I usually stay at the BW Lamplighter, The rooms are good value, staff is friendly and knowledgable and food/drink at Shelly's Restaurant is excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to post a review on our hotel. We are thrilled that you find our hotel to be of good value. We are equally happy that you find our staff friendly, knowledgeable and you enjoy your Shelly’s visits. We look forward to welcoming you back again soon! More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The pool was alot of family fun. The hotel was clean and pleasent. Our room had a patio over looking the atrium next time we'd like pool view. Definitely would coming back in the further. Near many restaurants and the mall.

Was this review helpful? Yes 2
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for posting your review. We are pleased that you enjoyed some family fun at our hotel. Thank you for your compliment on the cleanliness of our property. We appreciate you noticing and mentioning it! We look forward to welcoming you back again soon for some more family fun! More 

Sarnia, Canada
Top Contributor
113 reviews 113 reviews
18 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a whole series of interactions with thier staff and each one was pleasant & helpful. We even forgot our daughters stuffed toys and they found them and sent them back to us. The place is in great condition, standards are high and I'd highly recommend it.

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for taking the time to review our hotel. We are so pleased that you enjoyed your time with us and found our staff to be pleasant and helpful. We certainly appreciate your comments and look forward to welcoming you back to our hotel again soon. More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

my daughter and I had a 1 stay and had a womderful time. Swam for ages in pool and hot tub - not too crowded despite the basketball teams staying there. Restaurant was great for breakfast the next morning. Easy location to find from the 401 and not too far from the core of downtown London.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay, the pool, hot tub and Shelly’s Tap & Grill. We look forward to your next visit! More 

Windsor, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean rooms. Friendly staff. No problems with check in or check out. My husband left a few belongings behind and immediately notified the staff of this. We returned two days later to pick up his belongings and no one knew where it was. After 20 mins of checking storage rooms my husband got his things back. Poor communication between staff.... More 

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you very much for taking the time to post your review. We are happy that your husband got his items back that he left behind. We are sorry that things took a bit to happen. Our hotel actually has a room devoted to lost and found items. Everything is logged coming and going from this storage area. When arriving... More 

Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice stay. Everything I needed to enjoy a conference in London. Bed and room were most comfortable. Great location for restaurants and other needs. Nice atmosphere with their indoor pool and slide - probably a great attraction for families with children.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
fanofhotel, Guest Relations Manager at Best Western PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review! We are so happy that you had such a positive experience at our hotel. We look forward to welcoming you back again soon when you can enjoy the Atrium and Pool without having to work! Thank you again for taking the time to post your comments. More 

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