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BEST WESTERN PLUS Lamplighter Inn & Conference Centre

#5 of 42 Hotels in London
Certificate of Excellence
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591 Wellington Road S, London, Ontario N6C 4R3, Canada
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BEST WESTERN PLUS Lamplighter Inn & Conference Centre
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638 Reviews from our TripAdvisor Community

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Ontario, Canada
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got back from this hotel and I cannot say enough good things about it. Great room (I had one with a Jacuzzi and fireplace), quiet, super comfortable bed, pleasant/competent staff and the Atrium is amazing!! Would stay here again in a second. I much prefer this hotel to any of the one's that I have stayed at downtown. Too... More 

Helpful?
Thank nbcOntario_Canada
Oakville, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great Hotel for groups or teams, nice for families, restaurant was good and staff was excellent in the hotel, very honest housekeeping staff, turned in our laptop that we left in the safe by accident.

Review collected in partnership with Best Western

Helpful?
Thank Michael B
Hamilton, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The atrium in this hotel was outstanding. Lovely pool, huge water slide, and tons of natural light. If your child's team is having a sports tournament in London, this is the hotel to stay at. Would also make a fun overnight for the family. Rooms were clean and good-sized. The restaurant had incredibly slow service. If you want something faster,... More 

Helpful?
Thank travelplannerm0m
London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Attended a conference and spent 2 nights. Hotel was excellent all around. Nice room, good bed, lots of room. Did not use pool or restaurant. Very convenient to highways and downtown London. Easy parking and convenient stairs, elevators, vending machines. Lots of restaurants nearby and within walking distance. Didn't try hotel restaurant, but looked very nice. Would definitely stay here... More 

Review collected in partnership with Best Western

Helpful?
Thank Reid S
Neebing, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The hotel and staff were excellent it helped alleviate some of the stress that we were feeling due to the nature of our trip. The pool area was like nothing we had ever seen before and we felt like we were on a mini vacation instead of a hospital trip.

Review collected in partnership with Best Western

Helpful?
Thank Debrah S
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. We are so sorry you were feeling stress given the nature of your visit to London while staying at our hotel. We are thrilled however that we were able to help alleviate some of that and provide you with a relaxing and vacation like experience despite your hospital visit. We look forward to welcoming you... More 

Kitchener
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We called and booked our room in advance. Seeing as we are returning customers we requested a particular area of rooms we would like to be in. Upon check in we were told that none of those rooms were available. When I told the clerk that had we known we would have cancelled the reservation as we live about one... More 

Helpful?
Thank HilroyKitchener
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel. It is difficult to read into what may or may not have happened with regard to your room booking. We do take requests for location of rooms however never can guarantee a specific room or location. We do guarantee room types always. In our hotel there are 16 different room... More 

Deal Town, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay but when we reported that the bathroom door was coming off it's hinges the agent at the desk did not seem to be concerned and just walked away. The beds were very comfortable and the pool was well maintained.

Review collected in partnership with Best Western

Helpful?
Thank John W
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. We are very pleased that you found our beds very comfortable and enjoyed our Pool and Tropical Atrium. Thank you for mentioning the door hinge. It was fixed that day. It was easily fixed given it was just the top hinge popping out a little. We look forward to welcoming you back again soon! More 

Winnipeg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good, clean hotel with friendly staff. The restaurant, Shelly's, serves good food (and drinks) by great staff. The Best Western Lamplighter Inn is where I stay when I'm in London, ON (when they're not sold out). Thank-you!

Review collected in partnership with Best Western

Helpful?
Thank Jonathan M
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for your review. We are very happy that you make our property your Hotel of Choice when in London. We are thrilled to read that you enjoy our clean property, friendly staff and good food at Shelly’s Tap & Grill. We look forward to welcoming you back again soon! More 

Owen Sound, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Indoor courtyard and pool area is well kept and supervised. Great for families with younger children. Everything is kept very clean and well decorated. We were there a week before Christmas and the decorations were beautiful. The restaurant has a wonderful breakfast. Staff are very courteous and friendly.

Helpful?
Thank 537Deb
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

We are so pleased that you enjoyed your visit to our hotel. It sounds like you were able to take full advantage of our Tropical Atrium, Pool and Waterslide and Shelly’s Tap & Grill. Thank you for taking the time to post your review but thank you most of all for sharing your positive experience at our hotel with others! More 

Mitchell
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The Courtyard makes you think you are on a Tropical Island. The beds are luxurious and the Wi-Fi excellent. You really get value for your money. The staff is most friendly. There is ample parking. You can forget your worries and feel cared for. The rooms overlook the swimming pool so it is ideal for families as well.

Review collected in partnership with Best Western

Helpful?
Thank Maria B
Lamplighter_Manager, Guest Relations Manager at BEST WESTERN PLUS Lamplighter Inn & Conference Centre, responded to this review

Thank you for taking the time to tell others about your Lamplighter Inn experience. We are very pleased that you enjoyed your Tropical Escape to our hotel. We are so happy that you had such a positive service experience, comfortable accommodations, and above all found it to be of great value. We look forward to welcoming you back again soon. More 

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