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BEST WESTERN PLUS Stoneridge Inn & Conference Centre

#15 of 42 Hotels in London
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6675 Burtwistle Lane, London, Ontario N6L 1H5, Canada
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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166 Reviews from our TripAdvisor Community

Traveler rating
    72
    58
    23
    5
    8
See reviews for
45
36
13
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
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English first
  • All months
    (166)
  • Mar-May only
    (43)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (17)
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Portage La Prairie
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The property, staff & quality of service are A1. On-site "Pasto's" Bar & Grill provides an awesome dinner meal & wonderful (complementary :-) breakfast buffet. This pleasant experience is becoming an annual event for us. Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Lili F, Thank you for your loyalty. We are so delighted that you enjoy your stay with us so much that it is now an annual stay. We hope that you have noticed all the improvements we have made to the hotel over the last year and we are excited about the improvements that are planned in the year... More 

Windsor, Canada
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here earlier this month for a work related conference. I have stayed here in the past and both times have found it to be perfectly adequate. The rooms are very clean and the beds very comfortable. Someone mentioned road noise in a previous review and I didn't notice the last time, but this time it was evident. The... More 

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear MMills310, Thank you for your feedback regarding your recent stay at our hotel. I am delighted that you enjoyed your stay as well as your conference experience. We hope you will visit again when your business travels bring you to London, Ontario. We appreciate your loyalty and look forward to welcoming you back. Sincerely, Natalie Zima More 

ottawa, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Had a mildew smell in room and maid staff temporarily masked it. Restaurant was only thing I would return for. The dinner and buffet breakfast was great. The cost of the room did not reflect quality of room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Dennis B., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please accept my sincere apology for not exceeding your expectations. I understand and am delighted that you enjoyed your dinner and breakfast experiences in our restaurant but found that our new, modern guest rooms fell short of your expectations. I... More 

Parma Heights, Ohio
Top Contributor
51 reviews 51 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Just off the 401, the hotel is easy to find and for us weary travelers, a sight for sore eyes. It looks new, the room is lovely, and the front desk was helpful and charming. Beds are great. Zero complaints and very reasonably priced. Even the attached restaurant is great.

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Wendy o, Thank you for taking the time to review your recent stay at our hotel. It was a pleasure having you as our guest and we are delighted that you found our modern rooms new, clean and comfortable. We are continually making improvement and thank you for your feedback. It is very helpful in ensure we are on... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was located at a perfect place to rest before we continued on to Toronto. The room was clean and well laid out. The free breakfast in the morning was wonderful. Late night check in was a breeze. I would recommend this hotel.

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Craig H., Thank you for taking the time to provide feedback regarding your recent stay at Best Western Plus Stoneridge Inn & Conference Centre. We were delighted to read that you enjoyed your stay with us finding our location convenient, rooms clean and comfortable and breakfast offerings abundant. We hope you will stay with us again when you travels... More 

Meaford, Canada
Top Contributor
59 reviews 59 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attended a pediatric conference that was suppose to be at the lamplighter inn which is just close to everything, was really looking forward to it. The venue was changed, not too sure why but we found ourselves booked into this venue. I did very little research but when I arrived I found it is on the outskirts of London, not... More 

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Kym P., Thank you for taking the time to provide feedback from your recent hotel stay as well as your experience from attending a conference at our hotel. Our location is convenient and easily accessible to highways 401 and 402 and only 8 minutes from the shops and restaurants on Wellington Road. I'm delighted that you found many elements... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

We've been on the road, off and on, for over a year, and stopped at the Best Western Stoneridge Inn on the last leg of the trip. We had stayed here before and enjoyed the restaurant and decided to eat there again. The whole menu was ambitious and intesting. Our meals were fantastic!! The wines were excellent and well priced.... More 

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Patti A., Thank you for taking the time to provide feedback regarding your recent visit to our hotel. We are so pleased that you found your location convenient and our restaurant superb. We put a great deal of effort in developing our menu and wine selections and it is very important for us to keep our prices reasonable, offering... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

I've now stayed at the Best Western, Stoneridge Inn in London, Ontario 3 times in the last 3 Months for Business. I have not been disappointed. The room is/has always been extremely clean and fresh. The attached "Pasto's Grill" restaurant has a great food selection, and the servers are very friendly. In the Morning, they have a good selection of... More 

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear PeteBrendaOntario, Thank you for being our guest and for choosing to stay with us. I'm so pleased that you find our hotel clean and comfortable and that you also enjoy our restaurant Pasto's Grill. We are making additional improvements to our hotel so we can continue to enhance our guest experience. I hope you would take a moment to... More 

Langley, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Hotel appearance was nicely landscaped and very nice lobby. Front desk staff pleasant and helpful. The location is out of the busy part of the city but a 5-10 minute drive up the highway took you to all amenities; shopping, coffee shops, gas stations, fast food. The rooms were clean and nicely decorated. The restaurant was fantastic; great dinner and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Marc V., Thank you for taking the time to review your recent experience at our hotel. I am delighted that you enjoyed your stay and found our modern rooms clean, comfortable and quiet. Our restaurant Pasto's Grill is one of our best kept secrets. I am so pleased that you visited and enjoyed your experience. We look forward to... More 

Leamington, Canada
1 review
4 of 5 stars Reviewed April 5, 2015

In that this was a room booked over the internet, I (my wife) considered the following: Low cost (?) close to where we were going breakfast available early. We were pleased by the service, the room. My wife has special food needs therefore the selection at breakfast was close to meeting her needs. I really just have coffee and toast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Peter S., Thank you for taking the time to review your recent visit at our hotel. I am delighted to hear that you found value for price paid, convenience in our location and comfort in the guest room services and amenities we provide. I am happy to hear that your wife, who has special food needs found selections on... More 

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