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BEST WESTERN PLUS Stoneridge Inn & Conference Centre

#15 of 42 Hotels in London
Certificate of Excellence
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6675 Burtwistle Lane, London, Ontario N6L 1H5, Canada
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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159 reviews from our community

Traveler rating
    68
    56
    22
    5
    8
See reviews for
44
33
13
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I've now stayed at the Best Western, Stoneridge Inn in London, Ontario 3 times in the last 3 Months for Business. I have not been disappointed. The room is/has always been extremely clean and fresh. The attached "Pasto's Grill" restaurant has a great food selection, and the servers are very friendly. In the Morning, they have a good selection of... More 

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Langley, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel appearance was nicely landscaped and very nice lobby. Front desk staff pleasant and helpful. The location is out of the busy part of the city but a 5-10 minute drive up the highway took you to all amenities; shopping, coffee shops, gas stations, fast food. The rooms were clean and nicely decorated. The restaurant was fantastic; great dinner and... More 

Review collected in partnership with Best Western

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Leamington, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

In that this was a room booked over the internet, I (my wife) considered the following: Low cost (?) close to where we were going breakfast available early. We were pleased by the service, the room. My wife has special food needs therefore the selection at breakfast was close to meeting her needs. I really just have coffee and toast... More 

Review collected in partnership with Best Western

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Peter S., Thank you for taking the time to review your recent visit at our hotel. I am delighted to hear that you found value for price paid, convenience in our location and comfort in the guest room services and amenities we provide. I am happy to hear that your wife, who has special food needs found selections on... More 

Winter Haven, Florida
Top Contributor
127 reviews 127 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Desk attendant talking on phone upon arrival, acknowledged me, but kept on talking, something to do with the debit/charge machine. She shouted for someone to help, but despite conversation in the adjoining office, no one came out. Finally got checked in. Spacious lobby with working fireplace. Our room was conveniently located on the 1st level not too far down the... More 

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear KCsew, Thank you for taking the time to review our hotel. Please accept my apology that you did not find our extensive breakfast offerings to your liking. All our breakfast items are prepared fresh each morning, including our fresh fruit salad offering. I apologize if all our staff were tending to other guests and clients when you arrived and... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The night of Thursday, April 2, we checked into your stoneridge inn at 6am. We walked in to check on what a price would be because the fog was so horrible, and Jessie was so helpful and wonderful to deal with. He told us unfortunately we would be charged the $115 because of the holiday, but told us we could... More 

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Melissa, Thank you for your fourth contact regarding your stay at our hotel. I have sincerely and apologetically responded to your feedback by email directly, through Best Western International, Facebook and now TripAdvisor (the sincere apology will be posted below). At Best Western, our corporate mission is "To lead the industry in Superior Customer Care" and at our hotel,... More 

Belleville, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Western Plus Stoneridge Inn & Conference Centre, London, Ontario is a great choice when visiting the London area. Located just off Hwy 401,15 minutes from the OLG slots in London and close to surrounding sites, it is a great central location. The breakfast was fantastic and there was a excellent variety of items to choose from, something for everyone.... More 

Review collected in partnership with Best Western

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Debbie S., Thank you for taking the time to review your experiences at our hotel. We are delighted to hear that you find our location convenient and enjoy our complimentary hot breakfast buffet. Although our location is in southwest London, it is very convenient to get around the city in 20 minutes or less. With so many lodging options... More 

Burlington, Canada
Top Contributor
87 reviews 87 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this property for a baseball tournament last Labour Day weekend. The staff were very accommodating in advance and on site. Very good complimentary breakfast. Very fair rates. Very spacious lobby (parents were even able to socialize a bit there). We knew it was outside of London, so it was not an issue.

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear sis-ontario, Thank you for taking the time to provide feedback from your say in September. We welcome team and groups and our large lobby and stone fireplace is a very inviting area for parents and guests to get together and catch up. We are pleased your found value for price paid and enjoyed the complimentary hot breakfast included with... More 

Ancaster, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel and good value for the money. Lobby and rooms were very appealing. Bathrooms could use an update, but are still very clean and in good order. The restaurant is very nice and the food for breakfast was very good. A combination of hot and cold items that were good and provided a good selection.

Review collected in partnership with Best Western

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear VincentI, Thank you for your review and feedback from your recent stay. We are pleased to hear that you found our accommodations clean and comfortable and you enjoyed our complimentary hot breakfast. We are delighted that you found value in price paid. We hope you will consider staying with us the next time your travels bring you to London,... More 

british columbia
Top Contributor
118 reviews 118 reviews
63 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed March 19, 2015

I booked this place through an opaque site, and tried specifically to reserve this hotel, given its overall high reviews on various sites. The hotel is warm and welcoming reached easily from the highway, with a large parking lot. It has been commented upon frequently that it is a distance from London itself, but for me that wasn't an issue... More 

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Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear ikelmay, Thank you for taking the time to review your experience at our hotel. We are delighted to learn that you enjoyed most aspects of your stay. I appreciate your comments regarding our housekeeping service. We offer full housekeeping service to all our guests however, should you post a do not disturb sign on your door, our housekeepers place... More 

Kitchener, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 27, 2015

We booked this place, due to bad weather conditions using airmiles last minute because we were in a hockey tourney. After spending the afternoon behind a 25 car pile up for 4 hours, and missing the tournament for the day, we decided to check in around 6pm. We didnt realize that the location was quite a bit out of the... More 

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