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BEST WESTERN PLUS Stoneridge Inn & Conference Centre

3.0 of 5 6675 Burtwistle Lane, London, Ontario N6L 1H5, Canada
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Certificate of Excellence 2014
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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BEST WESTERN PLUS Stoneridge Inn & Conference Centre
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142 reviews from our community

Traveler rating
    63
    48
    19
    5
    7
See reviews for
40
27
12
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (27)
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Sarnia, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 2 nights (Nov 21 and 22 2014) to attend a friend's wedding in Talbotville. Staff at the front desk were pleasant and helpful on check-in. The room on the 2nd floor was a bit of a hike as the elevator construction is not yet completed. The room itself was very comfortable and quiet with an excellent bed. Watched... More

Was this review helpful? Yes 2
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear LaCe1997, Thank you for taking the time to review our hotel on TripAdvisor. I am delighted that you enjoyed your stay and found our beds comfortable, our breakfast well stocked, your restaurant pleasant and the food tasty. I'm terribly sorry if the service was a bit slowed as we were experiencing a large number of guests but I'm pleased... More

Erieau, Canada
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
255 helpful votes 255 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice rooms, but check in was a disappointment, arrived at 2 pm for a 4 pm wedding. Used this hotel because the wedding and reception was held there. Informed that check in was at 3 pm and room was not ready. Went to Restaurant and had a beer, returned at 2:30 pm. Others were getting their rooms but our was... More

Was this review helpful? Yes 1
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear hlywud, Thank you for taking the time to submit a review of your recent stay at our hotel. Please accept my sincere apology for not being able to accommodate an early check-in and for the inconvenience you experienced at check-in with your billing. We do our very best to accommodate early check in requests however, from time to time,... More

Stoughton, Wisconsin
Top Contributor
54 reviews 54 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This facility is a very good value. The staff is accommodating, the WIFI strong and in general, very clean. The bar/restaurant had some interesting craft beers. Big shout-out to Michelle the bartender whose personalized service goes above and beyond! The room was nice but a bit dark. As in many facilities, the lust to save energy sometimes makes a room... More

Was this review helpful? Yes 3
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear The Road Warrior, Thank you for taking the time to review your experience at our hotel. We are happy to hear that you found our hotel clean and comfortable and our staff friendly. Pasto's Grill, our on-site restaurant is our "little secret". We are proud to offer an exciting menu with an interesting assortment of local and international beers... More

Barrie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second time staying here and as the same as the first everything was excellent. Unfortunately partner had an emergency late that evening but it meant I had the bed all to myself, wonderful. So big and comfy, shame it was only one night

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Sue H., Thank you for choosing to stay at Best Western Plus Stoneridge Inn & Conference Centre on your return visit to London. I'm so pleased that your second stay with us was equally as comfortable as your first. We strive to provide clean, comfortable accommodations for all our guests. I'm sorry that your partner was unable to stay... More

Cambridge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

This is a well run, well-appointed hotel in a rural type setting a short distance from London, Ontario. It has a chapel building on site for weddings. I have officiated at a wedding there. The staff perform well facilitating the wedding processes. The restaurant is very able to meet almost all demands for all but the largest meetings, and has... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Derek P., Thank you for taking the time to share your experience during your recent visit to our hotel. We are pleased that your experience with us has been positive and thank you for referring to us as one of your favorite wedding destinations. We host a great number of wedding ceremonies, receptions and rehearsal dinners. Our restaurant is... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

this was an excellent place to stay had a slight problem with some dirty looking towels but once they were changed out everything else was excellent rooms looked spotless and well maintained and very comfortable

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Roger C., Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Please accept my apology for the housekeeping issue you experienced and thank you for your understanding that sometimes, these things do happen. Our housekeeping team takes great pride in providing clean and comfortable rooms for our guests. I'm delighted that you... More

New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

My family & I stayed over the Thanksgiving holiday. We got a pretty good price on the hotel and we loved that it included breakfast. Traveling with younger children, breakfast is important to us. However, breakfast was not good at all. The sausage was hard as a rock and the eggs were gross. There was not a lot of variety... More

Was this review helpful? Yes 1
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear JeanniL, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Please accept my apologies that we did not meet your expectation. I'm so sorry to hear that you did not enjoy our free hot breakfast. We get so many favorable comments regarding the choice and selection. I'm disappointed that it did not... More

Coopersville, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

Loved our experience at the hotel but if you are elderly, please request a ground floor room. There was not an elevator. We stayed in this hotel about five years ago and they did not have an elevator then. Staff are great, rooms are very nice. We would recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Larry L., Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I'm delighted that you found your stay comfortable and enjoyable and our staff friendly. We are in the construction phase of installing an elevator and are hopeful to offer this feature to our guests in the very near future. Thank you... More

Guelph, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 16, 2014

This hotel seemed great when I booked it, upon arrival the staff wasn't too friendly. I got to my room and crawled into bed only to have the toilet run on all night and the 401 just outside my window, which was very noisy. I put a couple things in the fridge and the next morning everything was warm. Breakfast... More

Was this review helpful? Yes
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Brittany T., Thank you for taking the time to provide feedback regarding your recent experience at our hotel. I'm sorry to hear that we were unable to meet your expectations. Our hotel is located on the highway in south west London and many of our guests comment on how quiet it is despite the highway being just outside the... More

oakville, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

not too bad at all, considering the vicinity of highway 401, and easy access to the city. we made a trip to port Stanley and grand bend other than city of London within two days , the hotel is located right in the center of our trips.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Natalie Z, General Manager at BEST WESTERN PLUS Stoneridge Inn & Conference Centre, responded to this review

Dear Thomas T., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I'm so pleased that you found our highway location convenient for your many side trips in our area. I hope you had a chance to enjoy our complimentary hot breakfast and perhaps had had the opportunity to dine for lunch... More

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Additional Information about BEST WESTERN PLUS Stoneridge Inn & Conference Centre

Address: 6675 Burtwistle Lane, London, Ontario N6L 1H5, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Stoneridge Inn & Conference Centre 3*
Number of rooms: 70
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Also Known As:
Best Western London
London Best Western
BEST WESTERN PLUS Stoneridge Inn & Conference Centre London, Ontario

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