This hotel boasts itself as a boutique hotel. When we walked into the room, our first impression was oh, its nice. Then we started noticing things. The sink was dirty - looked like someone had poured their coffee in it, the tub was dirty, the handle to the washroom was filthy. The bed was half made, the door that opens... More

Plus there were other things that should have been there that weren't. A young man brought some robes up. It didn't appear that housekeeping was completely finished with the room. It just seemed that the magic was kinda gone. It is perfect for seeing anything at the JLC, going to the fabulous market and a few restaurants nearby. Unless you... More

We had an amazin experiece at the Hotel Metro. The room was beautifully decorated and very clean. The bed was very comfortable to sleep on. Loved the Kreger coffee make. The staff was extremely friendly and helpful. It was nice to be so close to the John Labbatt center and within walking distance to all the great restaurants. I would... More

We stayed overnight on Apr. 20, chosen for its convenient location: we were going to a concert and didn't want to drive once we got to London. The hotel is across the road from the John Labatt Center as well as Covent Market, also stores & restaurants nearby. Staff were excellent, friendly & helpful. Rooms were a nice size, clean... More

Prior to elaboration, we think relevant to mention that the reason for our travel to London was to attend to serious medical appointments for one of us. The reason we share this pint size bit of personal information will become clearer as this review continues. Briefly, however, the medical appointments yielded discouraging results and combined with the travel, after which,... More

I will begin by commenting on the staff. They are absolutely the best part of this hotel experience. I called the day I wanted to stay and they reserved me a room, even without my credit card on hand. They answered all of my questions honestly and to my satisfaction. I went with 3 other friends for a night out,... More

My first experience at staying in a "boutique" hotel was in Birmingham England this past fall. When I entered into the Metro on Friday March 9th, it was like I had just been magically sent back to England! The ambience was outstanding! The front desk was awesome all weekend long. This is not some cookie cutter chain! It is what... More

Definition: boutique hotel (n) a small luxury hotel offering premium services, often located in a fashionable location. Where do i start? How about trying to find the place. Aw, maybe i should blame my GPS for making me drive around the block three times, before i figured out that the hotel is kind of in a back lane behind the... More

This hotel is brilliant! I travel to various cities for work and I must say this hotel is my favorite hotel of all. The atmosphere is small and quaint; the room’s modern and fun. I felt comfortable and at home here. The staff is accommodating and friendly and the location is in the heart of downtown, you literally are steps... More