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Guest House on the Mount

2.0 of 5
Hotel website
1486 Richmond Street, London, Ontario N6G 2M3, Canada
Guest House on the Mount
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Ranked #25 of 42 Hotels in London
A recent review
3 of 5 stars Reviewed August 10, 2014
torontonianexplorer Toronto, Canada
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30 reviews from our community

Traveler rating
    5
    13
    5
    2
    5
See reviews for
6
5
10
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (9)
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There are newer reviews for Guest House on the Mount
See the most recent reviews
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 4, 2014

We had stayed from Friday to Monday, as my grandfather had open heart surgery. After driving around aimlessly to even find where the "hotel" was, we went up to book a room. They do NOT come with a full bath, and if you are the lucky early bird to get one, they charge you extra. We were put in room... More 

Was this review helpful? Yes 18
Brianna S, Manager at Guest House on the Mount, responded to this review

Hello there, I'm sorry to hear your experience with us wasn't a great one. We do have quite a few different room styles, so if a reservation is not made in advance the full bathrooms do tend to be the first to go. We try not to advertise as a full service hotel as we aren't able to offer some... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

This place was clean and was located on a nice, green hilltop close to campus and the Thames River. The room was clean but strongly resembled a pimped out hospital room (pimped out because of the small tv, desk, and Queen sized bed which was quite comfy. The hospital smell was quite strong. There was a nice shared kitchen area... More 

Was this review helpful? Yes
Brianna S, Manager at Guest House on the Mount, responded to this review

Thank you for the review and the positive comments! I will speak with staff and housekeeping about the off putting smell and hope we can come up with a solution. I'm glad you found the bed comfy though! Thanks again, we hope to accommodate you in the future! More 

Oakville, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 26, 2014

I still can't decide if the lack of amenities and unusual layout is worth the savings. $70, not even to have my own shower? Stayed in a room with two single beds and a small and outdated half bath (ancient industrial toilet and sink only). Lack of a counter in the wash room made it awkward to get ready. If... More 

Was this review helpful? Yes 2
Brianna S, Manager at Guest House on the Mount, responded to this review

Good Morning, I'm sorry for the small delay in our feedback. We have taken some of your concerns to heart and are always trying to improve. New chairs as well as new curtains are in the process as we speak. Yes unfortunately the bathrooms can look outdated, but we hope that the cleanliness we provide helps accommodate this a little.... More 

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 1, 2014

I stayed here for an extended stay. The front desk staff & housekeeping were never helpful or friendly. The kitchen was always dirty (sink full of dishes, dirty coffee maker, no clean dishes or tea towels,dirty shelves in the fridge) and the floors in my room were never clean. The duvet cover on the bed smelled so bad I insisted... More 

Was this review helpful? Yes 7
asd
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 10, 2014

This former Ontario Mental Health facility (or at least the second floor) has been converted into a hotel. Receptionist was young and pleasant. The room I had was simple: good, soft bed, table beside. Small closet. Tiny table. Would have liked another surface, a desk. Bathroom quite a ways down the hall; one big black cricket (or...?). Kitchen available but... More 

Was this review helpful? Yes
London, Canada
Reviewer
5 reviews 5 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed March 15, 2014

After a weeks work, My husband and I were looking forward to a relaxing sleep in london. Wile looking for Guest House on the Mount, the directions they give you on there website lead you to an intersection? We had gotten lost for half an hour till we finally called and the receptionist. She was a young girl with no... More 

Was this review helpful? Yes 26
Ten Mile, Tennessee, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014

It was a nice nights sleep on a cold and snowy winters eve. The staff although not overly friendly, was nice and helpful. The room was not elegant but was clean and bed comfortable (I prefer dorm for savings but private was only thing available). Bathrooms were centrally located and also cleanliness was good. Kitchen was stocked enough for simple... More 

Was this review helpful? Yes 3
Toronto, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed October 24, 2013

Front desk/customer service was good, attentive and willing to help. The apartments is simple but outdated, small, door to the balcony did not lock and could be opened from outside and the cleaning was not up to standards. The rate does not include breakfast and wi-fi worked well. Location is good and convenient, although the price seems to be quite... More 

Was this review helpful? Yes 54
Windsor, Canada
1 review
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 15, 2013

This place is a run down boarding house and has the standards of the fifties. It is definitely not recommended if you are looking for privacy and want to relax in a clean and comfortable room. The rooms are spartan and small. No table, no chair, no radio, no clock, no shelf space. The Queen beds are small and worn... More 

Was this review helpful? Yes 26
Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 4, 2013

Stayed here when my mother was in hospital; it's about a 10 minute walk door to door, and you're walking across a park for about half that walk. My family stayed in the "family suites" (we rented 2, without bathrooms): 2 single beds, 1 queen bed, table with 4 chairs, closet (one has a tiny closet, the other a large... More 

Was this review helpful? Yes 8
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