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Guest House on the Mount

Hotel website
1490 Richmond Street, London, Ontario N6G 2M3, Canada
Guest House on the Mount
Best prices for: 1 room 1 guest
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Ranked #25 of 42 Hotels in London
A recent review
4 of 5 stars Reviewed February 2, 2015
Chris B
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27 reviews from our community

Traveler rating
    4
    12
    4
    2
    5
See reviews for
5
5
10
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (6)
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    (12)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

The Guest House on the Mount provides low cost, clean, well maintained, University area accommodation especially compared to the other noisy, dirty but similarly priced, low-end hotels in London. The service was professional and accurate. The property is located less than 5 minute drive from the University. It has a spacious well equipped lounge, kitchen and dining area but no... More 

Was this review helpful? Yes 1
Management response:

This review does not refer to Three Trees Retreat on Bruny Island. More 

1 review
5 of 5 stars Reviewed January 1, 2015

Not only was the staff friendly but they helped with all of our questions about the town and hospital. The rooms were clean and felt very safe. I Would highly recommend and will stay here every time I'm in London, Ontario.

Was this review helpful? Yes
Summit, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

The place is quite inexpensive and located on what looks like a former nunnery - gorgeous property. The cheapest rooms require sharing at least a shower - not for everyone but it didnt bother me. My Queen room itself was quite large with decent storage. It lacked a table or suitecase stand but there was space to put it on... More 

Was this review helpful? Yes 2
Brianna S, Manager at Guest House on the Mount, responded to this review

Good Morning! thank you for your review! We appreciate the feedback and are always looking for ways to improve! The coffee is just Folgers, so I'm sorry you had a bad batch. We do try to do regular checks on the third floor but I agree that with the desk on the second floor someone may feel a little better... More 

Munich, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

Found the place from another online booking system and was really amazed by the quality of the accommodation there. The place is clean and the staff is helpful. And it is very close to the university. You can enjoy a peaceful sleep in the most comfortable bed in the world, walk in the great nature around the Thames river in... More 

Was this review helpful? Yes 1
Brianna S, Manager at Guest House on the Mount, responded to this review

Hello there! thank you for your kind words. We love meeting people from all over the world and are also glad you choose us for your first stay in Canada! We try our best to keep up with high cleanliness standards while providing a welcoming environment. We hope to see you again in the future! More 

London, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2014

The Guest House on the Mount was previously a hospice for religious nuns. It is located on top of a hill, in a beautiful and quiet location, right on the Thames River in London, ON. The Guest House is very reasonably priced; the rooms come with or without showers; and the entire complex is close to the local hospital, Western... More 

Was this review helpful? Yes 5
Brianna S, Manager at Guest House on the Mount, responded to this review

What a lovely review of our unique property! thank you for appreciating the uniqueness and understanding the simplicity we like to offer so to keep rooms at a reasonable rate! We've tried to turn something with history into a comfortable place and we're glad you were Happy! We welcome you back at anytime! More 

Owen Sound, Canada
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

I started off at the other end of London. Driving 4 hours a day, back and forth to university hospital. A friend told me about this place so I had a look and moved in the next day. 2 minutes from the hospital, cheap rates, cooking facilities , free wifi and laundry. No bells and whistles but perfect, safe and... More 

Was this review helpful? Yes 3
Brianna S, Manager at Guest House on the Mount, responded to this review

Hello there, Thank you for the positive feedback! We try to exactly offer that, safe and comfortable for an affordable rate! More 

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 5, 2014

My first visit was awkward to say the least. The parking lot was confusing as to where the entrance was. Drove around aimlessly looking for someone to help with directions. Finally just wanted to get to my room to sleep. The Window doesn't lock apparently which has balcony access and outer doors leading to the balcony. Was told don't worry... More 

Was this review helpful? Yes 1
Brianna S, Manager at Guest House on the Mount, responded to this review

Hello there! We know the windows can be an issue! They are unfortunately a little older so the locks aren't always up to par. We will definitely look into this a little farther! I'm happy to hear your second visit was a little more comfortable! With our proximity to the hospital we understand these families can be our highest clientele.... More 

1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 4, 2014

We had stayed from Friday to Monday, as my grandfather had open heart surgery. After driving around aimlessly to even find where the "hotel" was, we went up to book a room. They do NOT come with a full bath, and if you are the lucky early bird to get one, they charge you extra. We were put in room... More 

Was this review helpful? Yes 17
Brianna S, Manager at Guest House on the Mount, responded to this review

Hello there, I'm sorry to hear your experience with us wasn't a great one. We do have quite a few different room styles, so if a reservation is not made in advance the full bathrooms do tend to be the first to go. We try not to advertise as a full service hotel as we aren't able to offer some... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

This place was clean and was located on a nice, green hilltop close to campus and the Thames River. The room was clean but strongly resembled a pimped out hospital room (pimped out because of the small tv, desk, and Queen sized bed which was quite comfy. The hospital smell was quite strong. There was a nice shared kitchen area... More 

Was this review helpful? Yes
Brianna S, Manager at Guest House on the Mount, responded to this review

Thank you for the review and the positive comments! I will speak with staff and housekeeping about the off putting smell and hope we can come up with a solution. I'm glad you found the bed comfy though! Thanks again, we hope to accommodate you in the future! More 

Oakville, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 26, 2014

I still can't decide if the lack of amenities and unusual layout is worth the savings. $70, not even to have my own shower? Stayed in a room with two single beds and a small and outdated half bath (ancient industrial toilet and sink only). Lack of a counter in the wash room made it awkward to get ready. If... More 

Was this review helpful? Yes 2
Brianna S, Manager at Guest House on the Mount, responded to this review

Good Morning, I'm sorry for the small delay in our feedback. We have taken some of your concerns to heart and are always trying to improve. New chairs as well as new curtains are in the process as we speak. Yes unfortunately the bathrooms can look outdated, but we hope that the cleanliness we provide helps accommodate this a little.... More 

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