The entrance to the hotel is not very appealing at all. The desk staff were ok but were quite reluctant when we wanted them to phone up VIA rail to confirm our rail journey. And you should have seen the look on their faces when we wanted them to call a taxis to Gananoque, they looked at us as if... more

although the windows could have done with a clean. Staff were okay - rooms very of good quality. We had a meal in the restaurant which was delicious, staff were excellent in the restaurant. more

My spouse and I decided to make a holiday weekend getaway to Kingston, a city we've enjoyed visiting for several years. We chose the Radisson because virtually all of the B&Bs were full and those that weren't wanted outrageous prices for their rooms. Let me begin at the outset by saying that several of the events that took place over... more

The hotel is located on the edge of the harbor. There is no entrance from the main street. The reception lobby is only accessible from the car park which felt a bit strange. The reception itself is small but bright and looked fairy new. Our room was on the 3rd floor with a great view of the lake. The room... more

Have stayed here before. The hotel has been here for a while and is starting to look a little tired. Same comments on each occasion: the garage is a tight squeeze - I was greeted with groans when I arrived and said I had a car; the breakfasts are not buffet style so if you want a full meal you... more

We have stayed here before. It is a nice hotel with a nice pool on the 6th floor and a great location within waking distance of downtown shops and restaurants. Their website offered a bed and breakfast package but they couldn't find it in their system? We got a king room with a harbour view. We got the parking fee... more

Great downtown location, very close to all the good eateries, historic sights, (nice and easy to stroll around in the summer). The restaurant in the hotel, Aqua Terra is excellent for both breakfast and especially dinner! Snazzy decor in the lobby, with the front desk personnel being friendly, informed (of the local events, eateries, and directions,.etc...) and professional, always getting... more

Booked this hotel by the reputation of the Radisson chain. Luxurous if you believe the website. But reality hits hard... At a great location (at the water and only steps away from the historic centre, plus next door to the ferry) arriving at the hotel keeps your mood high. Stange welcome, when you enter the lobby via the industrial-like parking... more

Kingston Radisson, room 404….cost $202.97…for one night! Upon entry the counter staff was nice, the lobby spacious, it all looks ‘glamorous’. But then you enter the room and look around and it’s horrible! Brochure and internet said that rooms have LCD TV’s but it wasn’t LCD in our room! The brochures also said, “Luxurious 250 thread count sheets and down... more