We recently stayed at this property for 1 night. The location is very good and it was convenient to have a good breakfast restaurant attached. The rooms need some updating, but the staff were helpful and pleasant and overall cleanliness was good. It was good value for a one night stay.
Thank you for your comments. Our hotel is located very conveniently near the highway and shopping. I’m glad you liked our on site restaurant, you can’t go wrong with a delicious Denny’s breakfast! I’d like to assure you that our rooms are currently in the process of being updated. Please come back to stay again soon.
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No problems, clean. Denny's at the hotel was good. Friendly front staff. Easy parking near room. Only issue was very low water pressure in the shower.
Thanks for the review! It’s good to hear that you liked our friendly staff, free parking, and on site Denny’s. I have made our maintenance department aware of your concerns with the water pressure and they are investigating the issue. I’m pleased that overall you had a great night stay at our hotel and we hope you will return!
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A group of my friends and I stayed at the Days Inn over new years. The service was quite friendly and everything went quite smoothly. I would definitely come back!
We look forward to having you back! Thank you for sharing your positive comments and I’m pleased that your stay was an enjoyable one.
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We stayed at the Days Inn last night with connecting rooms. A big plus as we were going for a girls night out and had company in before going out.
Front Desk - everything went well for check in and check out. We did go to the front desk to check out. The lady at the desk did not ask...
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Thank you for taking the time to share your experience. You have mentioned many great features of our hotel. The maintenance concerns you mentioned we will definitely addressed. We are in the process of making many improvements and upgrades to the property. I’m glad to hear that overall you had a successful girls night out and that you found the...
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I manage a hockey team and we booked several rooms at Days Inn Kingston for a weekend tournament. Upon returning home I noticed that I had been charged an extra night on my credit card for our room - I was charged for 3 nights rather than 2. I contacted the sales person who was responsible for booking our rooms,...
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Thank you for your very kind review. I’d like to take this opportunity to extend our apologies to you once again. I am, however, relieved to hear that the mix up was quickly rectified. We understand the value of exceptional customer service and therefore we make service our priority. I hope your team had a successful tournament and it would...
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Nice and budget option if you are driving by Kingston. Surrounded by fast food restaurants, gas stations, pharmacy. restaurants. Right on 401 and Division St. Rooms are bein renovated.Greg, at reception desk, will welcome you with a big smile and look after you during your stay to make sure you feel home.
I’m so glad that you decided to stay with us during your short visit to Kingston. Our location is extremely convenient, especially for travelers passing through. I’m pleased to hear that you found our staff welcoming and our rooms comfortable. We are in the process of making improvements to all of our rooms. Hopefully your next stay with us will...
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This was a horrible place to stay. Exterior patio door was very drafty the heater made a loud noice and top add to my uncomfortable stay the power when off and on. My sleep is dependent on having electricity due to a medical condition. Frond desk had offered a free breakfast when I continued to explain how unsatisfied I was....
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Thank you for taking the time to review our hotel. Your valued comments help us to improve our product and service. I’d like to sincerely apologize for your uncomfortable experience. Since this review, we have had our maintenance staff investigate and rectify these issues. I assure you that power outages are not a common occurrence at our property and I...
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First off, I stayed at this hotel years ago with some buddies for a hockey tournament. It was fine for us guys, but when my wife told me she booked this hotel for our weekend get away I was a little leery. But I don't know if it is new ownership, or they just put some money into the place...
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Thank you for choosing our hotel for your weekend getaway. I am thrilled to hear that you enjoyed your stay with us! We are constantly making improvements to our property in order to exceed our guests’ expectations. I am very glad to hear that our staff were friendly and efficient for the duration of your stay as this is the...
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I have been spending every weekend in Kingston since Sept 2011. I normally stay at the comfort inn right down the street but on one weekend I had no other option then to spend it at the Days Inn. At the check in, the receptionist displayed a cold and un-welcomed attitude, not even a hello. Two of the staffers on...
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Thank you for your review. We sincerely value your input and take your concerns very seriously. I assure you that the necessary steps have been taken to address the issues you have highlighted. We would love the opportunity to have you back at the Days Inn. Please contact me directly should you decide to stay with us again. customerservice@diamondhotels.ca
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OMG!
this motel is horrible and Im not difficult about accommodation (done hostel in NY, motel in LA)
first) when I went to my room I fund the TV on and rest of food from McDo on the night table
so went back to reception to tell them
"I think there is already someone in the room"
staff_ "is not...
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Thank you for your review. I am very sorry to hear about your experience. I assure you that all rooms are thoroughly cleaned before guests are checked in and all staff take their breaks in our staff room. All of our rooms have temperature control units and we are in the process of installing new televisions. I assure you that...
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