We look forward to having you back! Thank you for sharing your positive comments and I’m pleased that your stay was an enjoyable one. More

Thank you for taking the time to share your experience. You have mentioned many great features of our hotel. The maintenance concerns you mentioned we will definitely addressed. We are in the process of making many improvements and upgrades to the property. I’m glad to hear that overall you had a successful girls night out and that you found the... More

Thank you for your very kind review. I’d like to take this opportunity to extend our apologies to you once again. I am, however, relieved to hear that the mix up was quickly rectified. We understand the value of exceptional customer service and therefore we make service our priority. I hope your team had a successful tournament and it would... More

I’m so glad that you decided to stay with us during your short visit to Kingston. Our location is extremely convenient, especially for travelers passing through. I’m pleased to hear that you found our staff welcoming and our rooms comfortable. We are in the process of making improvements to all of our rooms. Hopefully your next stay with us will... More

Thank you for taking the time to review our hotel. Your valued comments help us to improve our product and service. I’d like to sincerely apologize for your uncomfortable experience. Since this review, we have had our maintenance staff investigate and rectify these issues. I assure you that power outages are not a common occurrence at our property and I... More

Thank you for choosing our hotel for your weekend getaway. I am thrilled to hear that you enjoyed your stay with us! We are constantly making improvements to our property in order to exceed our guests’ expectations. I am very glad to hear that our staff were friendly and efficient for the duration of your stay as this is the... More

Thank you for your review. We sincerely value your input and take your concerns very seriously. I assure you that the necessary steps have been taken to address the issues you have highlighted. We would love the opportunity to have you back at the Days Inn. Please contact me directly should you decide to stay with us again. customerservice@diamondhotels.ca More

Thank you for your review. I am very sorry to hear about your experience. I assure you that all rooms are thoroughly cleaned before guests are checked in and all staff take their breaks in our staff room. All of our rooms have temperature control units and we are in the process of installing new televisions. I assure you that... More

Thank you for taking the time to review our hotel. In response to your comments above, we appreciate that everyone’s standards are different. Days Inn is a budget friendly hotel. However, it offers clean, comfortable rooms along with a number of amenities including free internet, free local calls, numerous inroom amenities, a Denny's restaurant, lounge, meeting rooms, and a large... More