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All 36 Kingston hotels

Four Points Hotel And Suites Kingston

3.0 of 5 Hotel   |   285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)
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Ranked #11 of 36 hotels in Kingston
A recent review
3 of 5 stars reviewed 3 days ago
BrantfordJewel Brantford
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297 people have reviewed this hotel

Traveler rating
    71
    128
    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Brantford
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

To: customer service representative, Please be advised, we stayed at your facility August 15 and 16, 2014. I was not pleased with the room assignment 822. I found the room to have a distinctive odour upon arrival in spite of the fact the window was ajar slightly. The tile in the tub surround was soiled near the top of the... More

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Guelph
Top Contributor
52 reviews 52 reviews
9 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Got the mystery hotwire deal that won't reveal the hotel name until you buy it. Was 50% off normal price and stayed for a couple of days. The front desk had the most professional service I have experienced. There was no fridge or microwave in the room and we called to get them and it arrived real fast. We had... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Mich058, I’m so glad you enjoyed our hotel and the area. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Andrew Holmes General Manager More

2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was a great place for us to stop on our way to the cottage for a day in Kingston. Had a kayak & the hotel was very helpful in assisting with our need to store it. Right in the heart of the city.

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Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Part of the Sheraton chain of hotels, this hotel was located near the water and many historical buildings. Close to tons of restaurants with outdoor patios and bars. Indoor parking for $14, great for motorcycles! Rooms were clean and maintained. Beds were comfortable. Breakfast option is great, not your standard hotel buffet concept. There is a nice bar located in... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Cdntravelfamily, I'm so glad you enjoyed your stay with us. It is wonderful to know that you found our rooms comfortable and our location convenient. We hope to be your hotel of choice when in the Kingston area. Best, Andrew Holmes General Manager More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very excellent with free wifi. this was our second time coming to this hotel and so far we haven't had any problems. When we came back from Montreal it was kind of a problem because we had to move 3 times around the hotel. The 1st room was right across from the pool we didnt like because... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Thank you for writing a review about your experience at Four Points by Sheraton Kingston. We appreciate you choosing our hotel and I’m delighted to know you enjoyed your stay. I regret your initial frustration, but I am delighted to hear that we made things right. We enjoyed having you as our guest, and we appreciate your continued patronage.... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place has great potential. Beautiful location with renovated rooms but... Only 3(!) cribs available. I had to sleep on a fold up bed while my wife and baby share a queen sized mattress. Cant say there where bed bugs for sure, but next morning I woke up scratching all over... When first arrived, soap in the washroom dispenser was... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Eitan B, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority; I’m sorry we disappointed you. I appreciate you taking the time to write to let us know where we succeeded and areas that need improvement. We take any issues of pests extremely seriously and performed a thorough inspection upon receiving... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a two room Junior Suite on the 9th floor. There was one Queen bed, a pull-out couch (comfy enough) and the staff provided us with a crib for our 3 y/o daughter. There was a (very) small balcony in the bedroom and a large window facing north and providing an excellent view of the city, the (Rideau)... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear CaptBlack, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward... More

Ottawa, Canada
Top Contributor
108 reviews 108 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pet-friendly can be a blessing or a curse depending on your situation. My wife is sensitive to cats and dogs , so we were unpleasantly surprised to find that this facility is pet-friendly. When we made the booking we were not asked or told about this and the place was full so we couldn't change rooms. Of course, this could... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Ian G, We're happy to hear from you, and appreciate your detailed review. It's great to hear that you enjoyed your spacious suites, amenities and location at Four Points by Sheraton Kingston, and we're glad to have been a part of your trip. My sincere apologies for the pet hair found in your room, but I’m happy to know... More

Toronto
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A perfect business or pleasure escape in downtown Kingston. Some rooms have a water view and a balcony. Hotel is clean and newly renovated, rooms are spacious and comfortable. Staff are great and an asset this hotel. Gym is ok, no water machine and limed equipment. Large pool (indoor) also on property. My favourite choice in Kingston

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean modern hotel and friendly service. Your remarks serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Andrew... More

Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a King suite with my family for one night in July. Being a Four Points, the furnishings are not particularly fancy or the room luxurious (nor should anyone expect them to be), but it was clean, comfortable, not at all run down or worn, and perfectly fine for a family trip. In fact, it is arguably more than... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear sjkski, We’re happy to hear from you, and glad you enjoyed your stay with us at Four Points by Sheraton Kingston. We appreciate you and your family choosing to stay with us while visiting the area. I’m pleased to hear we were well suited for your family travels. We appreciate your feedback and hope to see you again soon... More

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Additional Information about Four Points Hotel And Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel And Suites Kingston 3*
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Kingston
Hotel Class
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
Number of rooms
171

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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