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All 36 Kingston hotels

Four Points Hotel And Suites Kingston

3.0 of 5 Hotel   |   285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)
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69%
Ranked #11 of 36 hotels in Kingston
A recent review
3 of 5 stars reviewed 3 days ago
Ian G Ottawa, Canada
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287 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Ottawa, Canada
Top Contributor
106 reviews 106 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pet-friendly can be a blessing or a curse depending on your situation. My wife is sensitive to cats and dogs , so we were unpleasantly surprised to find that this facility is pet-friendly. When we made the booking we were not asked or told about this and the place was full so we couldn't change rooms. Of course, this could... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Ian G, We're happy to hear from you, and appreciate your detailed review. It's great to hear that you enjoyed your spacious suites, amenities and location at Four Points by Sheraton Kingston, and we're glad to have been a part of your trip. My sincere apologies for the pet hair found in your room, but I’m happy to know... More

Toronto
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A perfect business or pleasure escape in downtown Kingston. Some rooms have a water view and a balcony. Hotel is clean and newly renovated, rooms are spacious and comfortable. Staff are great and an asset this hotel. Gym is ok, no water machine and limed equipment. Large pool (indoor) also on property. My favourite choice in Kingston

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean modern hotel and friendly service. Your remarks serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Andrew... More

Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a King suite with my family for one night in July. Being a Four Points, the furnishings are not particularly fancy or the room luxurious (nor should anyone expect them to be), but it was clean, comfortable, not at all run down or worn, and perfectly fine for a family trip. In fact, it is arguably more than... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear sjkski, We’re happy to hear from you, and glad you enjoyed your stay with us at Four Points by Sheraton Kingston. We appreciate you and your family choosing to stay with us while visiting the area. I’m pleased to hear we were well suited for your family travels. We appreciate your feedback and hope to see you again soon... More

York Region, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a weekend and I thought it was a great hotel. The location is amazing, right downtown and walking distance to the waterfront, Princess Street and many awesomr bars & restaurants. In terms of cons, one is parking. The best spot is underground, but its easy to drive by it, and with the one way streets it can... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Kswck_Dinner_Jckt, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you recognizing our strengths while providing... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just came back from a weekend gateway in Kingston (from Montreal) which turned out to be very much appreciated by all. This selected Hotel is right in the heart of Kingston and all kinds of bars and good restaurants. The room was very clean and we also had queen size bed...a change from the double-size bed in most of... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Norm 45, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean modern hotel and friendly service. Your remarks serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for taking the time to share your experience and I’m delighted to know you enjoyed your weekend... More

Rugby, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean, spacious and nicely equipped, Breakfast was reasonably priced and served with a smile. At $15 parking is on par with other hotels we considered. Where it really scores is location, close to the lakeside and nestled amongst a selection of restaurants and bars.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Jonathan W, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was enjoyable. Nothing would please us more than a return visit. Kind Regards, Andrew Holmes, GM More

Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great stay at the Four Points Hotel, thanks in most to the great staff. Tommy and Luke were great help. If I had any questions they were quick to help out. and after the 3 day stay all the staff began to feel like family, despite the fact that we were staying in a big hotel. Very... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Ryen V, We're excited to hear from you, and appreciate your kind review. It's great to know that you had a pleasant time, and we're glad to have been a part of your trip. I'm delighted you liked our property and that our associates felt like family. Your sincere feedback allows us to impact future guest experiences. Please make... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We loved this hotel for it's location - we were able to park the car and walk everywhere we wanted to go...so it was nice not to have to fight the downtown traffic and just go by foot. The room left us wanting. The air conditioner in our room was not working properly and it was a very hot day/night.... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Lindsay P., I apologize that the cleanliness of your room was not up to standard our guests have come to expect from us. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. I appreciate you acknowledging our great location and helpful staff. We value you as our guest, and... More

Ajax, Canada
Top Contributor
67 reviews 67 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for business and find this one as nothing out of the ordinary. I would have expected more for a hotel with this calibre but has fallen short of some pleasant experiences one would come out of. The rooms are average, you can hear the noise coming from the adjacent room. This was remedied the next day... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. I’m sorry we let you down and failed to deliver the exceptional stay our guests have come to expect. Detailed reviews like yours allow us to impact future guest experiences. Thank you for taking the time to write. Best, Andrew Holmes,... More

Montreal
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having spent a week end in family. Get a suite for the three of us. My daughter did like the cookies available in the lobby, My wife and I the Lemonade. The Hotel has been entirely refurnished. Very well situated downtown Kingston, 2 blocks from the port. Restaurant is empty and discouraging.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Thank you for your review. While I’m sorry to hear you found the restaurant disappointing; I’m happy to know you appreciated our updated decor, convenient location and delicious cookies. I appreciate you recognizing our strengths while providing us with areas of opportunity for improvement. We hope to host to again. Best, Andrew Holmes, GM More

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Additional Information about Four Points Hotel And Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel And Suites Kingston 3*
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Kingston
Hotel Class
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
Number of rooms
171

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