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Four Points Hotel And Suites Kingston

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285 King Street East, Kingston, Ontario K7L3B1, Canada
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Breakfast for 2 Included
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1 room 1 guest
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Four Points Hotel And Suites Kingston
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434 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Potsdam, New York
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Right in the center of Kingston we discovered a great deal on a suite room with a view of Lake Ontario. It would have been nice to have some seating on the balcony but other then that, wonderful. The Kingston Brewing Company is right next door for good food and brews. There are plenty of other choices nearby as well.

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

My fiance and I were travelling to Gatineau and had to stop in Kingston this past weekend. We decided to stay at the Four Points because of it's name and reputation. When we first arrived the exterior was nice and modern. We arrived later at night and the night shift employee at the hotel reception was EXTREMELY kind. I wish... More 

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Yasmeen K, I'm very sorry for the condition of your room; please forgive us. Thank you for noting our friendly service and good food even though we let you down with the cleanliness of your room. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement as it fosters improvement... More 

Level Contributor
7 reviews
3 of 5 stars Reviewed 1 week ago

We booked the Sheraton for our 1st wedding anniversary . The Location was AMAZING. and close to all the major attractions. We had a great view from our room . BUT we did have a room on the 5th floor which was HOT AND STICKY ... the whole floor when you get off the elevator was like being in a... More 

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Ashley D, We are sorry we were not able to provide you with the quality of services you deserve in our restaurant and that our a/c unit did not effectively cool the room. We appreciate you taking the time to share your experience. Our hotel is undergoing full renovation in early 2016, so I hope that you will return... More 

Toronto, Ontario, Canada
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is very good. Staff are nice, and the room has all the basic amenities. Everything else - average. We came here for 2 nights in August. The rate was $199 per night - overpriced for this basic hotel. No breakfast, no parking. Hotel restaurant was very bad, the eggs Benedict were awful. Overcooked eggs, english... More 

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear JoannaFaj, I'm glad you enjoyed our great location and friendly service, but I'm sorry that our restaurant and amenities fell short of providing a good value. Your feedback is welcomed as we head into our full renovation in 2016. We hope you will return to experience our results. Sincerely, Andrew Holmes General Manager More 

Hamilton, Ontario, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean with a very contemporary, updated look. The room was exceptional, with separate living space. Two televisions, a queen bed and sofa bed. The parking area was convenient and well lit at night. We would definitely come back.

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Remo C, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our modern accommodations and central location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Andrew Holmes General Manager More 

Montreal, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is better than any other. Walking distance to the waterfront and all of the popular restaurants (we did not use our car at all). The room was large and clean and the staff at the front desk were very friendly and helpful. When we return to Kingston this will definitely be our first choice for... More 

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear sdworzak, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Andrew Holmes General Manager More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We had a lovely time at the Four Points Hotel and Suites. Food is absolutely delicious, rooms are spacious and clean. Staff is super friendly and helpful, and always willing to go above and beyond! Perfect location as it's close to the waterfront and near many great restaurants and fun bars.

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Erin2587, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Andrew Holmes General Manager More 

Ottawa, Canada
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very comfortable. The bed is great the pillows are so comfortable. The location is perfect. We were in a junior suite with pretty views of the lake and town. Night lighting in Kingston is quite magical. The bathroom is clean and spacious. The balcony is dirty and only to stand on, like so many other reviewers have... More 

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Lida S, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our location. I'm sorry for any confusion with Expedia regarding the room type booked. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the... More 

Kinkora PEI
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

was picking our son up from spending a month at queens university and stayed 3 nights at this hotel. It is an older property but is very will kept. Elevators are small and slow and tend to stop on very floor whether called there or not front staff were very helpful and check in took lest than 10 minutes. Rooms... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear dbg837, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Andrew Holmes General Manager More 

Oshawa
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right in mix of things. You can walk around everywhere or catch the trolley to most sites to see. Beds were comfy. Wish the window coverings closed better. We had a balcony which we didn t really use because it was dirty. It needs cleaning and freshening up. Be prepared to pay for parking $16/ day. Also... More 

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