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All 36 Kingston hotels

Four Points Hotel And Suites Kingston

3.0 of 5 Hotel   |   285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)
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Ranked #11 of 36 hotels in Kingston
A recent review
3 of 5 stars reviewed yesterday
sarahmary572 Stafford, United Kingdom
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301 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Stafford, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

Arrived here after 36 hours travelling 4000 miles, to be told I was being moved to another hotel as they had overbooked. I had particularly booked this hotel to be with 10 other work colleagues. Despite me having a confirmed booking reference , being on my knees with tiredness and alone a long way from home , it was met... More

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Kawartha Lakes, Canada
Top Contributor
137 reviews 137 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights while touring the area. This was during Bluesfest. The hotel is decent. The location is great. Convenient underground parking. Very slow elevators. Room was acceptably clean; Bathroom barely so. Bathroom is overdue for an overhaul. Service at the front desk ranged from very good to annoying. Didn't try the restaurant.

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Markham, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Have been staying here almost weekly for the past 2 months. Last visit the room had a spiders neat above the balcony door so they dropped the price a bit. Thanks but.... This trip I am in a meeting room, complete with a screen! in a Murphy bed. Really? ??? If the hotel is full just tell me that. So... More

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Burlington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This Four Points Hotel is in a GREAT location of the city – walking distance to many shops, restaurants and attractions. We stayed for one night and found the staff to be very helpful and friendly. The rooms are spacious and having a balcony, especially on a nice warm day, was a bonus. I would stay again if / when... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Kelly M, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Andrew Holmes General Manager More

Brantford
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

To: customer service representative, Please be advised, we stayed at your facility August 15 and 16, 2014. I was not pleased with the room assignment 822. I found the room to have a distinctive odour upon arrival in spite of the fact the window was ajar slightly. The tile in the tub surround was soiled near the top of the... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Garry Goold Brantford, Thank you for taking the time to write this review. Your feedback is helpful and will be shared with our team. I appreciate you acknowledging our supurb beds and linens even though you did not care for our accommodations overall. We value our guests taking the time to provide us with feedback both positive and opportunities... More

Guelph
Top Contributor
51 reviews 51 reviews
9 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got the mystery hotwire deal that won't reveal the hotel name until you buy it. Was 50% off normal price and stayed for a couple of days. The front desk had the most professional service I have experienced. There was no fridge or microwave in the room and we called to get them and it arrived real fast. We had... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Mich058, I’m so glad you enjoyed our hotel and the area. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Andrew Holmes General Manager More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was a great place for us to stop on our way to the cottage for a day in Kingston. Had a kayak & the hotel was very helpful in assisting with our need to store it. Right in the heart of the city.

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Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Part of the Sheraton chain of hotels, this hotel was located near the water and many historical buildings. Close to tons of restaurants with outdoor patios and bars. Indoor parking for $14, great for motorcycles! Rooms were clean and maintained. Beds were comfortable. Breakfast option is great, not your standard hotel buffet concept. There is a nice bar located in... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Cdntravelfamily, I'm so glad you enjoyed your stay with us. It is wonderful to know that you found our rooms comfortable and our location convenient. We hope to be your hotel of choice when in the Kingston area. Best, Andrew Holmes General Manager More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very excellent with free wifi. this was our second time coming to this hotel and so far we haven't had any problems. When we came back from Montreal it was kind of a problem because we had to move 3 times around the hotel. The 1st room was right across from the pool we didnt like because... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Thank you for writing a review about your experience at Four Points by Sheraton Kingston. We appreciate you choosing our hotel and I’m delighted to know you enjoyed your stay. I regret your initial frustration, but I am delighted to hear that we made things right. We enjoyed having you as our guest, and we appreciate your continued patronage.... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place has great potential. Beautiful location with renovated rooms but... Only 3(!) cribs available. I had to sleep on a fold up bed while my wife and baby share a queen sized mattress. Cant say there where bed bugs for sure, but next morning I woke up scratching all over... When first arrived, soap in the washroom dispenser was... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Eitan B, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority; I’m sorry we disappointed you. I appreciate you taking the time to write to let us know where we succeeded and areas that need improvement. We take any issues of pests extremely seriously and performed a thorough inspection upon receiving... More

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Additional Information about Four Points Hotel And Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel And Suites Kingston 3*
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Kingston
Hotel Class
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
Number of rooms
171

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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