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Four Points Hotel And Suites Kingston

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285 King Street East, Kingston, Ontario K7L3B1, Canada
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1 room 1 guest
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Four Points Hotel And Suites Kingston
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439 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Penetanguishene, Canada
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in an ideal location to explore Kingston centre by foot. Great restaurants and shopping nearby as well as waterfront. Generally, the hotel was clean, especially the rooms, however the entry from the garage and street doors were filthy. Some wear and tear showing in lobby furniture and chair in our room 711. We were using points to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Janet B, I appreciate you noting the cleanliness of our accommodations and our great location. Our hotel is undergoing a full renovation in early 2016. We hope that you will return to see our updates. Thank you for your attention to reviewing our hotel. Sincerely, Andrew Holmes General Manager More 

Ontario
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great little hotel right beside the market square an a block from the water. Well appointed rooms with nice views, fridge an microwave. I forgot my toiletry bag an the front desk manager sorted me right out. The staff here are very friendly, including the housekeeping staff. Highly recommend!

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear ValyaR49, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Andrew Holmes General Manager More 

London, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Right at the heart of everything. We were on the 8th floor and had a decent view of the water. The room was clean, good channel selection, friendly and helpful staff. We had breakfast at the restaurant each morning and it was yummy (my fiancé said it was the best French toast he has ever had). Unfortunately we had to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Sara H, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to improve our guest experience. We look forward to seeing you again soon! Best, Andrew Holmes General Manager More 

Potsdam, New York
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Right in the center of Kingston we discovered a great deal on a suite room with a view of Lake Ontario. It would have been nice to have some seating on the balcony but other then that, wonderful. The Kingston Brewing Company is right next door for good food and brews. There are plenty of other choices nearby as well.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear edsachs, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Andrew Holmes General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

My fiance and I were travelling to Gatineau and had to stop in Kingston this past weekend. We decided to stay at the Four Points because of it's name and reputation. When we first arrived the exterior was nice and modern. We arrived later at night and the night shift employee at the hotel reception was EXTREMELY kind. I wish... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Yasmeen K, I'm very sorry for the condition of your room; please forgive us. Thank you for noting our friendly service and good food even though we let you down with the cleanliness of your room. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement as it fosters improvement... More 

Level Contributor
7 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked the Sheraton for our 1st wedding anniversary . The Location was AMAZING. and close to all the major attractions. We had a great view from our room . BUT we did have a room on the 5th floor which was HOT AND STICKY ... the whole floor when you get off the elevator was like being in a... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Ashley D, We are sorry we were not able to provide you with the quality of services you deserve in our restaurant and that our a/c unit did not effectively cool the room. We appreciate you taking the time to share your experience. Our hotel is undergoing full renovation in early 2016, so I hope that you will return... More 

Toronto, Ontario, Canada
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel is very good. Staff are nice, and the room has all the basic amenities. Everything else - average. We came here for 2 nights in August. The rate was $199 per night - overpriced for this basic hotel. No breakfast, no parking. Hotel restaurant was very bad, the eggs Benedict were awful. Overcooked eggs, english... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear JoannaFaj, I'm glad you enjoyed our great location and friendly service, but I'm sorry that our restaurant and amenities fell short of providing a good value. Your feedback is welcomed as we head into our full renovation in 2016. We hope you will return to experience our results. Sincerely, Andrew Holmes General Manager More 

Hamilton, Ontario, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean with a very contemporary, updated look. The room was exceptional, with separate living space. Two televisions, a queen bed and sofa bed. The parking area was convenient and well lit at night. We would definitely come back.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Remo C, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our modern accommodations and central location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Andrew Holmes General Manager More 

Montreal, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is better than any other. Walking distance to the waterfront and all of the popular restaurants (we did not use our car at all). The room was large and clean and the staff at the front desk were very friendly and helpful. When we return to Kingston this will definitely be our first choice for... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear sdworzak, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Andrew Holmes General Manager More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lovely time at the Four Points Hotel and Suites. Food is absolutely delicious, rooms are spacious and clean. Staff is super friendly and helpful, and always willing to go above and beyond! Perfect location as it's close to the waterfront and near many great restaurants and fun bars.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Erin2587, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Andrew Holmes General Manager More 

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