We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 36 Kingston hotels

Four Points Hotel And Suites Kingston

3.0 of 5 Hotel   |   285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Four Points Hotel And Suites Kingston to your Saves list
Four Points Hotel And Suites Kingston
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
67%
Ranked #11 of 36 hotels in Kingston
A recent review
4 of 5 stars reviewed 3 days ago
Rtistik Ottawa
  • Reviews (308)
  • Photos (85)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (64)
  • Location
  • More
Write a Review

308 people have reviewed this hotel

Traveler rating
    72
    132
    69
    22
    13
See reviews for
87
86
14
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Kincardine, Canada
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I'll preface my remarks by saying that we have previously stayed at this hotel and found the room on the 9th floor to be excellent. This time however, I think we were put in a room on the 6th floor that hadn't seen cleaning for quite a while. We were staying with Starwood Preferred Guest programme and were told that... More

Was this review helpful? Yes
Ottawa
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed a many Kingston hotels and the Four Points Sheraton is now my hotel of choice. The rooms were renovated a few years back, the beds are comfortable, you can't beat the location and the staff are super friendly. Go often enough as was the case with me and they address you by name which in this day... More

Was this review helpful? Yes
Vancouver
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We only stayed here for a night. The location was great as it was close to a lot of restaurants, bars and the pier (where you could purchase thousand island cruise). One plus of this hotel is the guest laundry room which really saved us as we were in the last leg of our east coast trip and haven't been... More

Was this review helpful? Yes
Evanston, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for one night. The check-in person was very friendly and helpful. The first room they gave us smelled like moldy gym socks, but they switched us to another one that was fine. The location is great, and downtown Kingston has a lot of nice restaurants and bars.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear kafka187, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and location. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Andrew Holmes General Manager More

Ottawa, Canada
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Four Points for a night in August because we got a really good deal. We were upgraded to a suite. The front desk staff were very friendly and helpful. However, the room was rather dark and we could hear the television of the people next door while trying to sleep. Considering we got the room at... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear thesparkes, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our value, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to... More

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice small Sheraton Hotel walking distance to Pier, markets and Restaurant short drive to Old Fort Henry we took a dinner cruise across Thousand Islands Region and been told that the thousand island dressing was invented in that area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Magiting, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you... More

Stafford, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived here after 36 hours travelling 4000 miles, to be told I was being moved to another hotel as they had overbooked. I had particularly booked this hotel to be with 10 other work colleagues. Despite me having a confirmed booking reference , being on my knees with tiredness and alone a long way from home , it was met... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear sarahmary572, We sincerely regret your experience; it is never our intent to relocate any guest. I’m sorry we disappointed you and I’m sure that was frustrating after a long day of travel. It was my pleasure to upgrade you to a complementary suite for the inconvenience we caused you. We strive to provide comfort and sincere hospitality to all... More

Kawartha Lakes, Canada
Top Contributor
137 reviews 137 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights while touring the area. This was during Bluesfest. The hotel is decent. The location is great. Convenient underground parking. Very slow elevators. Room was acceptably clean; Bathroom barely so. Bathroom is overdue for an overhaul. Service at the front desk ranged from very good to annoying. Didn't try the restaurant.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Whiskywizard, Thank you for sharing your review and recommendation. We’re pleased to hear our clean modern hotel and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Andrew Holmes... More

Markham, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have been staying here almost weekly for the past 2 months. Last visit the room had a spiders neat above the balcony door so they dropped the price a bit. Thanks but.... This trip I am in a meeting room, complete with a screen! in a Murphy bed. Really? ??? If the hotel is full just tell me that. So... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear CanadianJ975, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you felt due to the room type you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. We appreciate your continued patronage and regret that we let you down. Thank you for... More

Burlington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Four Points Hotel is in a GREAT location of the city – walking distance to many shops, restaurants and attractions. We stayed for one night and found the staff to be very helpful and friendly. The rooms are spacious and having a balcony, especially on a nice warm day, was a bonus. I would stay again if / when... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review

Dear Kelly M, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Andrew Holmes General Manager More

Owners: What's your side of the story?
If you own or manage Four Points Hotel And Suites Kingston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Four Points Hotel And Suites Kingston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points Hotel And Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel And Suites Kingston 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Starwood, Tingo, Priceline, Hotels.com, Odigeo and Venere so you can book your Four Points Hotel And Suites Kingston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
View from room (9)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (25)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Kingston with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
Number of rooms
171

Questions & Answers

Questions? Get answers from Four Points Hotel And Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer