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Comfort Inn - Highway 401

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55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
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Comfort Inn - Highway 401
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101 Reviews from our TripAdvisor Community

Traveler rating
    21
    36
    20
    16
    8
See reviews for
26
35
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Check in was handled extremely well. Breakfast was excellent with a good variety. Very handy to highway 401, restaurants, and shopping mall. Clean rooms. Pleasant staff and excellent value. We would certainly recomend.

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are so glad that you had an exceptional stay and that you liked our hotel. We like it too! We look forward to welcoming you back again sometime soon. More 

Chicago, Illinois
Top Contributor
429 reviews 429 reviews
34 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms have been recently updated and look very nice. It would have been nice if the towels were a little bigger and thicker. Breakfast was OK - typical of a Comfort Inn. The hotel does not have elevators - but we were able to get a discount for staying on the 2nd floor and walking up. Good exercise.

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you for taking the time to write a Trip Advisor review of your recent stay at the Comfort Inn Hwy 401. I am pleased that you had a very positive overall experience minus the towels. It is through comments such as yours where we learn what we are doing right and what we could be doing better to make... More 

Etobicoke
Top Contributor
52 reviews 52 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 28, 2015 via mobile

Came to check on at 7:00 on Friday night. It was a nightmare. People were waiting to get checked in. 1 person on the front desk People were not getting the rooms they wanted. There was a group of people checking in and they were getting a rooms with a queen bed and pull out for two adults and two... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We appreciate your candid feedback from your recent stay at the Comfort Inn Hwy 401. I would like to extend my sincere apologies to you regarding the problems you encountered while checking in and with the breakfast area and services. Please rest assured these are not our normal standards. I do hope that you will treat this incident as an... More 

Travelers are raving about these Kingston hotels

Petawawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

We have stayed at this hotel many times over years and find it to be convenient to Highway 401 as well as shops and restaurants. The chap that booked us in on the afternoon of April 16, 2015 was friendly and accommodating and most helpful. The bed was comfortable and the varied pillows a good idea. Cleanliness in a finite... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We not only appreciate you taking the time to leave a review of our hotel but also for choosing to stay with us on your trips to Kingston. Thank you for your comments about the services, amenities, location and staff. Our wifi service has definitely been an ongoing issue and I am happy to tell you that we will be... More 

Ontario, Canada
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here one night and were very pleased with this hotel. We have family that live just outside of Kingston so we do come here occasionally. In the past we have stayed at the Residence Inn down town and feel this property is just as good and less money. You do not get the views of the Lake but... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

It is with great pleasure that I learn that your first visit to the Comfort Inn Hwy 401 Kingston was so enjoyable. We are pleased that the location was a particular plus for you, that you were well attended by our staff and that you found your room to be clean and comfortable. Our sincere thanks for your generous review... More 

Oshawa, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

My company always uses this hotel for good reason. We sleep during the day and this hotel is perfect for that, it's extremely clean and very quiet. The added plus is that Janet, Keri, Sandra and the rest of the staff are always friendly and accommodating. Thanks Comfort Inn - Hwy. 401.

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are glad that you continue to enjoy the warmth and graciousness of the staff members and that your rooms are clean and comfortable. Looking forward to seeing you again soon! More 

Tottenham, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

We stayed in room 114, ground level access from packing lot. It is a spacious room with a attached sitting room complete with desk, micro wave, fridge, and coffeemaker. The room also had a pull out bed couch and a queen size bed. The room was extremely clean as was the bathroom. All toiletries including, hair drying, iron, towels and... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are delighted that we were able to provide you with such a wonderful stay. Thank you for your kind review and we hope to have you back again soon. More 

Kemptville, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2015

Cashed in Choice Priveleges for a night here. It was a "cheap" option for my points considering that if I had more points, I might have been able to get a free night at a slightly higher quality hotel. As far as location is concerned, it was easily accessible from anywhere in Kingston. You are no more than 10 minutes... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

I would like to thank you for choosing the Comfort Inn Hwy 401 for your recent trip to Kingston and also for then taking the time to write a review of your impressions. We are fortunate to have a great location just off of Highway 401 and within walking distance to so many restaurants and shopping. We are happy you... More 

1 review
1 of 5 stars Reviewed February 4, 2015

I stayed in this hotel with a group. The group rate was 118.00 per night (the regular rate is 121.00 per night.) Not much of a discount at all. The front desk staff member on duty when we checked in was quite unprofessional. Normally I would not be inclined to post a review but when I got back home I... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

The management of the Comfort Inn Hwy 401 was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. Whilst this is indeed an isolated incident, we take the loss of any of our guest's belonging very seriously. I would like to thank you for providing me with the feedback... More 

Dorset, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 1, 2015

David Borden who showed us to our room, was not satisfied with the heating system, so on his own he gave us another room and helped us to move. Proactive assistance all the way. If we showed the least sign of needing something, like a hair dryer, he showed us its location, without hesitation. We needed a place to leave... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Amazing review, thank you so much for such lovely feedback! All of our staff are truly valued members of our team and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. Please do come back and enjoy the hotel again and again. More 

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