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Comfort Inn - Highway 401

2.5 of 5 55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
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Comfort Inn - Highway 401
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Comfort Inn - Highway 401
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93 reviews from our community

Traveler rating
    18
    33
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    15
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kemptville, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cashed in Choice Priveleges for a night here. It was a "cheap" option for my points considering that if I had more points, I might have been able to get a free night at a slightly higher quality hotel. As far as location is concerned, it was easily accessible from anywhere in Kingston. You are no more than 10 minutes... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

I would like to thank you for choosing the Comfort Inn Hwy 401 for your recent trip to Kingston and also for then taking the time to write a review of your impressions. We are fortunate to have a great location just off of Highway 401 and within walking distance to so many restaurants and shopping. We are happy you... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel with a group. The group rate was 118.00 per night (the regular rate is 121.00 per night.) Not much of a discount at all. The front desk staff member on duty when we checked in was quite unprofessional. Normally I would not be inclined to post a review but when I got back home I... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

The management of the Comfort Inn Hwy 401 was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. Whilst this is indeed an isolated incident, we take the loss of any of our guest's belonging very seriously. I would like to thank you for providing me with the feedback... More 

Dorset, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

David Borden who showed us to our room, was not satisfied with the heating system, so on his own he gave us another room and helped us to move. Proactive assistance all the way. If we showed the least sign of needing something, like a hair dryer, he showed us its location, without hesitation. We needed a place to leave... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Amazing review, thank you so much for such lovely feedback! All of our staff are truly valued members of our team and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. Please do come back and enjoy the hotel again and again. More 

Brantford, Canada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

we made an impromptu stop here on New Years Day due to extremely bad road conditions. Super clean, full hot breakfast included. It is right smack dab in the middle of all the outlet stores. Sadly they were all closed because it was New Years but better for my wallet. No complaints about this place!

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Weather, especially at this time of year, can wreck havoc on travel plans. While we are sorry you were forced to pull off the road due to the road conditions, we are so happy that you found us here at the Comfort Inn Hwy 401 and that you found our hotel to be clean, quiet and comfortable. We hope you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

My sister and I were passing through Kingston on our way to Montreal and needed a place to stay for the night. We called ahead and booked the comfort inn for the Saturday. The new renovations were beautiful and the hotel was kept very clean, I can't believe this is a comfort inn. The beds were comfortable and the rooms... More 

Was this review helpful? Yes 1
GMComfortInnKingston, Front Office Manager at Comfort Inn - Highway 401, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 18, 2014

Most of these 2 story Comfort Inns are identical, and this one is no exception. Nicely upgraded to having a highdef tv, and a propper office chair rather than the normal uncomfortable arm chair that Comfort Inn seems to favour, the propery was otherwise clean and comfortable. Close to several restaurants and fast food joints. Only complainant is thier "high... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you very much for taking the time to write a review of your recent stay with us at the Comfort Inn Hwy 401 in Kingston, ON. We are very pleased to read that you found our newly renovated guest rooms to be clean and comfortable. We apologize for the internet issues. We are aware of the problem and are... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

Staff was great - very helpfull and anticipated needs before being asked. The hotel was very clean and kept up to the demands of the weekend even though very busy. THe rooms are comfortable and modern decor and very clean. Fridge and comfortable seating made it nice to come back to have some drinks. Enjoyed the city of Kingston for... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

What an amazing review! Thank you so much for your lovely feedback and for taking the time to share your experience by writing a review on TripAdvisor. I am delighted to note that you felt well looked after by our employees and that you enjoyed our recently renovated rooms and the amenities provided. Thank you again and should your travels... More 

Oshawa, Ontario, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 5, 2014

I frequently stay at The Comfort Inn in Kingston. The hotel staff are very friendly and attentive and the rooms are clean, what more do you need, lol. Being that I sleep during the day, Keri and Janet take great care in keeping me in the quietest part of the hotel when I'm there. Keep up the good work folks,... More 

Was this review helpful? Yes 5
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Many thanks for taking the time to share your kind compliments on TripAdvisor. Great guest service is the foundation of any hospitality company and it's a practice we take very seriously at the Comfort Inn Hwy 401. I will also be sure to mention to our room attendants that you find our rooms clean, quiet and up to your standards.... More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed here on route to Montreal. I was only there long enough to sleep but it was a nice place and I was able to grab a little breakfast as it was being cleaned up for the day. The front desk clerk lacked a bit of personality but was otherwise friendly! If I ever find myself in Kingston again, I'll... More 

Was this review helpful? Yes 9
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you for your valued feedback regarding your recent stay with us. A warm welcome at all times by the Front Office team is indeed the basis of guests feeling valued and I am concerned that you felt otherwise. I have addressed your comment with our team to ensure that this lack of showing personality doesn't occur again. Should your... More 

Orleans
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2014

On a recent trip to Kingston, we decided to stay at the Comfort Inn just off the 401 highway. The staff was friendly and reception was quick to check us in. Our room was at the back of the hotel, lower floor. It was clean & the bed was comfortable. We were very surprised that we heard no noise from... More 

Was this review helpful? Yes 9
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Many thanks for your kind review of the Comfort Inn Hwy 401 Kingston. I am so pleased to note that you enjoyed your time with us and that you found the location convenient and quiet. We hope to have the opportunity to have you back soon. More 

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Additional Information about Comfort Inn - Highway 401

Address: 55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn - Highway 401 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn - Highway 401 Hotel Kingston
Comfort Inn Kingston
Kingston Comfort Inn
Comfort Inn - Highway 401 Kingston, Ontario

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