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Comfort Inn - Highway 401

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55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
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Comfort Inn - Highway 401
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Comfort Inn - Highway 401
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96 reviews from our community

Traveler rating
    20
    34
    19
    15
    8
See reviews for
26
32
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Ontario, Canada
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here one night and were very pleased with this hotel. We have family that live just outside of Kingston so we do come here occasionally. In the past we have stayed at the Residence Inn down town and feel this property is just as good and less money. You do not get the views of the Lake but... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

It is with great pleasure that I learn that your first visit to the Comfort Inn Hwy 401 Kingston was so enjoyable. We are pleased that the location was a particular plus for you, that you were well attended by our staff and that you found your room to be clean and comfortable. Our sincere thanks for your generous review... More 

Oshawa, Ontario, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My company always uses this hotel for good reason. We sleep during the day and this hotel is perfect for that, it's extremely clean and very quiet. The added plus is that Janet, Keri, Sandra and the rest of the staff are always friendly and accommodating. Thanks Comfort Inn - Hwy. 401.

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are glad that you continue to enjoy the warmth and graciousness of the staff members and that your rooms are clean and comfortable. Looking forward to seeing you again soon! More 

Tottenham, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in room 114, ground level access from packing lot. It is a spacious room with a attached sitting room complete with desk, micro wave, fridge, and coffeemaker. The room also had a pull out bed couch and a queen size bed. The room was extremely clean as was the bathroom. All toiletries including, hair drying, iron, towels and... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are delighted that we were able to provide you with such a wonderful stay. Thank you for your kind review and we hope to have you back again soon. More 

Kemptville, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2015

Cashed in Choice Priveleges for a night here. It was a "cheap" option for my points considering that if I had more points, I might have been able to get a free night at a slightly higher quality hotel. As far as location is concerned, it was easily accessible from anywhere in Kingston. You are no more than 10 minutes... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

I would like to thank you for choosing the Comfort Inn Hwy 401 for your recent trip to Kingston and also for then taking the time to write a review of your impressions. We are fortunate to have a great location just off of Highway 401 and within walking distance to so many restaurants and shopping. We are happy you... More 

1 review
1 of 5 stars Reviewed February 4, 2015

I stayed in this hotel with a group. The group rate was 118.00 per night (the regular rate is 121.00 per night.) Not much of a discount at all. The front desk staff member on duty when we checked in was quite unprofessional. Normally I would not be inclined to post a review but when I got back home I... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

The management of the Comfort Inn Hwy 401 was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. Whilst this is indeed an isolated incident, we take the loss of any of our guest's belonging very seriously. I would like to thank you for providing me with the feedback... More 

Dorset, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 1, 2015

David Borden who showed us to our room, was not satisfied with the heating system, so on his own he gave us another room and helped us to move. Proactive assistance all the way. If we showed the least sign of needing something, like a hair dryer, he showed us its location, without hesitation. We needed a place to leave... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Amazing review, thank you so much for such lovely feedback! All of our staff are truly valued members of our team and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. Please do come back and enjoy the hotel again and again. More 

Brantford, Canada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

we made an impromptu stop here on New Years Day due to extremely bad road conditions. Super clean, full hot breakfast included. It is right smack dab in the middle of all the outlet stores. Sadly they were all closed because it was New Years but better for my wallet. No complaints about this place!

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Weather, especially at this time of year, can wreck havoc on travel plans. While we are sorry you were forced to pull off the road due to the road conditions, we are so happy that you found us here at the Comfort Inn Hwy 401 and that you found our hotel to be clean, quiet and comfortable. We hope you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

My sister and I were passing through Kingston on our way to Montreal and needed a place to stay for the night. We called ahead and booked the comfort inn for the Saturday. The new renovations were beautiful and the hotel was kept very clean, I can't believe this is a comfort inn. The beds were comfortable and the rooms... More 

Was this review helpful? Yes 1
GMComfortInnKingston, Front Office Manager at Comfort Inn - Highway 401, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 18, 2014

Most of these 2 story Comfort Inns are identical, and this one is no exception. Nicely upgraded to having a highdef tv, and a propper office chair rather than the normal uncomfortable arm chair that Comfort Inn seems to favour, the propery was otherwise clean and comfortable. Close to several restaurants and fast food joints. Only complainant is thier "high... More 

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you very much for taking the time to write a review of your recent stay with us at the Comfort Inn Hwy 401 in Kingston, ON. We are very pleased to read that you found our newly renovated guest rooms to be clean and comfortable. We apologize for the internet issues. We are aware of the problem and are... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

Staff was great - very helpfull and anticipated needs before being asked. The hotel was very clean and kept up to the demands of the weekend even though very busy. THe rooms are comfortable and modern decor and very clean. Fridge and comfortable seating made it nice to come back to have some drinks. Enjoyed the city of Kingston for... More 

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

What an amazing review! Thank you so much for your lovely feedback and for taking the time to share your experience by writing a review on TripAdvisor. I am delighted to note that you felt well looked after by our employees and that you enjoyed our recently renovated rooms and the amenities provided. Thank you again and should your travels... More 

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