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All 36 Kingston hotels

Comfort Inn - Highway 401

2.0 of 5 Hotel   |   55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
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57%
Ranked #24 of 36 hotels in Kingston
A recent review
3 of 5 stars reviewed 6 days ago
jbinoville Orangeville, Canada
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76 people have reviewed this hotel

Traveler rating
    12
    28
    16
    14
    6
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20
24
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Missouri City, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

This hotel is a basic Comfort Inn. We drove from US to Canada for summer vacation, and we stayed at different hotels (seven totals). We checked into this hotel on the way to Montreal. This is the only hotel that I give a 1 star. Even the front desk personnel don't smile nor even greet. I emailed them and inquired... More

Was this review helpful? Yes
Orangeville, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was ok - nothing special, but clean and comfortable. Our problem was with the price which was comparatively high (150+) and with the breakfast which was absolutely unappetizing.. When we were driving away, another guest getting into his car randomly commented about how bad the breakfast was, so it wasn't just me who thought it was sub-par.

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Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although renovations on the hotel were completed in May 2014, I was not impressed. The renovations appear to be nouveau cheap. Its like the difference between hardwood floors and laminate. Laminate always looks cheap and looks even worse after a short period of time. Bubbling wallpaper, nail holes unfilled in trim, no shelf space in the bathroom, the same 30... More

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

First I would like to thank you for using TripAdvisor. By reading each of these reviews we are able to recognize areas that are in need of improvement and take the appropriate actions to correct them. We are sorry that our decor wasn't to your taste. We sincerely hope that other aspects of your stay were more to your liking... More

1 review
1 of 5 stars Reviewed 3 weeks ago

We checked into the hotel and found hair in the shower and mold / water in our ice bucket. The room was poorly cleaned, even found leftover food at the side of the bed from the last guest. We tried to have a shower at 5pm and the shower did not work, when we called the desk we were told... More

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GMComfortInnKingston, Front Office Manager at Comfort Inn - Highway 401, responded to this review

Dear Scott and Dianne, Thank you for taking the time to complete our online survey regarding our recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the the feedback you provided to make improvements to ensure... More

Toronto, Canada
Top Contributor
549 reviews 549 reviews
50 hotel reviews
372 helpful votes 372 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Don't let the fact that the Comfort Inn is located just off the 401 scare you away from staying here when visiting Kingston. While it would be preferable to stay right downtown, the savings alone ($103/night on the CAA/AAA rate at the Comfort Inn) would pay for a very nice dinner downtown (we found the downtown accommodations to be ridiculously... More

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are always striving to do our best for our guests and your experiece ensures we are doing just that. Many thanks for taking the time to write a Trip Advisor review and we hope to welcome you back again soon. More

Milton, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 2, 2014

Very comfortable stay, reasonable price, and staff would do anything for you. It's location is great if just stopping over, but not near the tourist hub of downtown, however it's walking distance to lots of shopping and restaurants, and driving around Kingston isn't difficult. Next time we need accommodation in Kingston, we won't think twice about staying here.

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Many thanks for contributing your comments to TripAdvisor. We are so glad you enjoyed our newly renovated rooms and our convenient location. Please do come back and enjoy our hotel again! More

Port Elgin, Ontario
Contributor
15 reviews 15 reviews
14 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed May 20, 2014

Hotel was easy to fid off the 401 and close to lots of little shops and restaurants. The Hotel did say it was under renovations when we booked and they are extensive, but should be done in a few weeks. Our room was nice. The staff was very helpful and friendly. The breakfast included was good with a decent variety... More

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

I am so glad to read that your enjoyed your stay with us during our extensive renovations. I am thrilled to say that renovations have been completed for over a month now and we are now a 100% Smoke Free Hotel. Thank you very much for taking the time to write a review about your stay and we hope to... More

Windsor, ON
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2014

I booked 2 rooms through Hotwire and stayed here for one night in May 2014. Our group was on our way to Montreal and just wanted a place to stop over for the night. The Good: Hotel is conveniently right off the 401 and in a location with many restaurants and businesses. Room appeared to be recently renovated. Everything in... More

Was this review helpful? Yes 1
Montreal, Qc
Contributor
14 reviews 14 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 20, 2013

I stayed in this hotel every weekend from Sep till Nov 2011 except for one weekend. I was limited on choice when it came to pet friendly hotels in the Kingston area and I am glad I landed on this one. The staff is very friendly and always made me fell welcome. Breakfast included every morning. Location was great, right... More

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

It was a pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kind words about the Comfort Inn Hwy 401 Kingston. Our staff are proud to offer a pet friendly environment, when we know few hotels in our vicinity accept pets as guests. We are pleased you appreciated... More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 4, 2013

Convenient off and on the highway, friendly staff, two stories, no elevator. Motel is very dated, hallway carpet stained, thin towels, chair upholstery worn, though some updates such as new surround in tub/shower. The facility’s showing its age did not bother us, but I mention it because I know from other reviews that it does bother some travelers. Halls and... More

Was this review helpful? Yes
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

The entire team at the Comfort Inn Kingston Hwy 401 appreciated you taking the time to review our property on TripAdvisor. Through each comment we receive both positive and negative, we are able to seek knowledge and growth to better serve our business and leisure travellers. It is pleasing to note that our location was ideal for you and I... More

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Additional Information about Comfort Inn - Highway 401

Address: 55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn - Highway 401 2*
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Also Known As:
Comfort Inn - Highway 401 Hotel Kingston
Comfort Inn Kingston
Kingston Comfort Inn
Comfort Inn - Highway 401 Kingston, Ontario

36 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This Comfort Inn(R) is near many area attractions, including the Fort Henry National Historic Site, Roger's KRock Centre, Queen's University, Royal Military College of Canada, the International Hockey Hall of Fame, 1000 Islands Charity Casino and St. Lawrence College.Tastefully appointed non smokigguest rooms at this Kingston hotel feature amenities including 32" LCD Flat Screen Television, hair dryers, ironing equipment and coffee makers. Rooms have all been newly renovated and feature refrigerators and microwaves. Guests appreciate the many high-value amenities at this Comfort Inn hotel, including: Free hot breakfast Free wireless high-speed Internet access Free weekday newspaper Free local calls ... more   less 
Number of rooms
100

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