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Comfort Inn - Highway 401

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55 Warne Crescent, Kingston, Ontario K7K 6Z5, Canada
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Comfort Inn - Highway 401
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Comfort Inn - Highway 401
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106 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (24)
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Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

We asked to see the room before checking in to make sure the kids had enough space, and that it was in decent shape. The man gave is keys and spent time talking about the local amenities. Clean room, plenty of linens and towels, and a free breakfast. Seems like a good value. It is not a romantic getaway type... More 

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Montreal
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't even know where to begin. The bed was slanted so your head was low. We had to change rooms as the first one was so smokey. The clerk came and said he would find us a better room but said we should have booked on the second floor, but no rooms where available. The halls smell like smoke... More 

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Travelers are raving about these Kingston hotels

Milton, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last year at the same time for a weekend, and decided to stay here this year for a week. There was two of us plus our cat. The room had a king bed, which was very comfortable. The room itself was small, so if coming with two or more, try to pack light. Our room was, and... More 

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Kitchener, ON
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at the Comfort Inn last night on business because the Marriott was booked solid. My first impressions were ok, until I tried to use the wifi but it was slow and sometimes totally unresponsive (I was located on the 2nd floor) The air conditioner is about 30 years old and is very loud so not a great option for... More 

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Edmonton
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed for two nights after booking a 2.5-star through Priceline. The location was convenient and the room was clean. The beds were comfortable. We would have liked a room on the main floor or an elevator as lugging bags upstairs was inconvenient. The hotel was set up like a motel but with interior corridors as well as ground floor... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We thank you for raising both the positive and constructive comments as they give us an opportunity to improve our services for all of our guests. More 

Mississauga, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015

Check in was handled extremely well. Breakfast was excellent with a good variety. Very handy to highway 401, restaurants, and shopping mall. Clean rooms. Pleasant staff and excellent value. We would certainly recomend.

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We are so glad that you had an exceptional stay and that you liked our hotel. We like it too! We look forward to welcoming you back again sometime soon. More 

Chicago, Illinois
Level Contributor
455 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed April 29, 2015

The rooms have been recently updated and look very nice. It would have been nice if the towels were a little bigger and thicker. Breakfast was OK - typical of a Comfort Inn. The hotel does not have elevators - but we were able to get a discount for staying on the 2nd floor and walking up. Good exercise.

Was this review helpful? Yes 1
GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

Thank you for taking the time to write a Trip Advisor review of your recent stay at the Comfort Inn Hwy 401. I am pleased that you had a very positive overall experience minus the towels. It is through comments such as yours where we learn what we are doing right and what we could be doing better to make... More 

Etobicoke
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 28, 2015 via mobile

Came to check on at 7:00 on Friday night. It was a nightmare. People were waiting to get checked in. 1 person on the front desk People were not getting the rooms they wanted. There was a group of people checking in and they were getting a rooms with a queen bed and pull out for two adults and two... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We appreciate your candid feedback from your recent stay at the Comfort Inn Hwy 401. I would like to extend my sincere apologies to you regarding the problems you encountered while checking in and with the breakfast area and services. Please rest assured these are not our normal standards. I do hope that you will treat this incident as an... More 

Petawawa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

We have stayed at this hotel many times over years and find it to be convenient to Highway 401 as well as shops and restaurants. The chap that booked us in on the afternoon of April 16, 2015 was friendly and accommodating and most helpful. The bed was comfortable and the varied pillows a good idea. Cleanliness in a finite... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

We not only appreciate you taking the time to leave a review of our hotel but also for choosing to stay with us on your trips to Kingston. Thank you for your comments about the services, amenities, location and staff. Our wifi service has definitely been an ongoing issue and I am happy to tell you that we will be... More 

Ontario, Canada
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here one night and were very pleased with this hotel. We have family that live just outside of Kingston so we do come here occasionally. In the past we have stayed at the Residence Inn down town and feel this property is just as good and less money. You do not get the views of the Lake but... More 

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GMComfortInnKingston, General Manager at Comfort Inn - Highway 401, responded to this review

It is with great pleasure that I learn that your first visit to the Comfort Inn Hwy 401 Kingston was so enjoyable. We are pleased that the location was a particular plus for you, that you were well attended by our staff and that you found your room to be clean and comfortable. Our sincere thanks for your generous review... More 

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