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Comfort Inn Midtown

2.0 of 5 1454 Princess Street (Highway 2), Kingston, Ontario K7M 3E5, Canada
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Comfort Inn Midtown
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Comfort Inn Midtown
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65 reviews from our community

Traveler rating
    11
    7
    14
    14
    19
See reviews for
23
27
3
10
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Inn Midtown
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Montreal, Canada
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 28, 2013

I am not sure where to start, I think this is the worst Comfort Inn there could be. Entire place is outdated except perhaps the dining area (with very little seating). Smell of cigarette smoke everywhere, the staff are always smoking! Not very comfortable bedding either, thank goodness for the flat screen tv... need I say more?

Was this review helpful? Yes 2
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review

Thank you for review...Which will help us out in the future we we do renovations come January Maybe you will try staying with us again come the summer More 

Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 20, 2013

It is fairly good value for the money. The breakfast which is complimentary is pretty good, not great but more than adequate. They still have smoking rooms if you can believe it!.....and this is where we finished up, but it was not so bad. It totally depends upon who you get on the front desk.....we had a women who was... More 

Was this review helpful? Yes 1
Richmond Hill, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2013

Where to start? Dirty rooms, the smell, the insects or the broken everything. Two nights here on July 6/7 for a soccer tournament and this dump takes the prize as the worst hotel I have ever stayed in. We had a group booking which meant we were locked in for 2 nights. Otherwise, everyone of the 18 families would have... More 

Was this review helpful? Yes 2
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review

Thank you so much for your review which will help us out in the future ... Also our guest sevice reps will also learn from this More 

Sydney
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 27, 2013

Nice rooms with patio doors to the outside. Pet friendly which was very convient with the doors to the outside. Staff was nice...and very accomodating. Close to lots of restaurants and stores. Rooms were very clean and breakfast was included. Breakfast was a mixture of hot and cold varieties.

Was this review helpful? Yes 1
MatthewThibault, Manager at Comfort Inn Midtown, responded to this review

Thank you so much for the nice review.You always hear about the bad not the good We hope that you and your puppy stay with us again More 

Sarnia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 21, 2013

Again the staff at Comfort Inn was excellent. Always friendly and accommodating to our needs. We enjoyed the daily breakfast offered, with a variety of choices. We were close enough to walk to the conference centre where we were attending meetings; the bus stop was right at our corner, to hop on board and visit downtown Kingston; and a short... More 

Was this review helpful? Yes 1
Quebec City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 31, 2013

The front desk gal was very friendly and inviting when I arrived late at night, however that would be the one and only good part of the hotel. Once I exited the lobby I promptly encountered a very nasty smell in the hallway which probably emanated from the hallway carpet which was black with dirt and absolutely disgustingly dirty! The... More 

Was this review helpful? Yes 3
MatthewThibault, General Manager at Comfort Inn Midtown, responded to this review

Thank you so much for your review mrptravelbug, By reading each of these reviews we are able to recognize areas that are in need of improvement and take the appropriate actions to correct them. During the Winter season, our hotel stuff try and focus on keeping all aspects of the hotel clean as it is much more difficult to do... More 

Peterborough, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2012

I checked in for 2 nights on Thanksgiving weekend. When the front desk attendant found out I was there because of family being in the hospital, he immediately took the time to make sure I had the discount they allow, which I was unaware of at the time. The room was very clean, and you could tell they are trying... More 

Was this review helpful? Yes 2
MatthewThibault, General Manager at Comfort Inn Midtown, responded to this review

We always enjoy hearing why guests enjoyed their stay with us and are happy to hear that you plan on staying at the Comfort Inn Midtown in the future localtraveller7. I will be sure to share your comments with the team and recognize them for their efforts and friendliness! More 

Hamilton, Ontario, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 1, 2012

I stayed for 2 nights and when I arrived I noticed that the one and only ice machine was out of order. I am wondering how this most basic convenience was allowed to be missing, with no alternative offered for ice. The bathroom basin was severely scratched, marked and discoloured and the bathtub drained very very slowly. The coffee cup... More 

Was this review helpful? Yes 2
MatthewThibault, General Manager at Comfort Inn Midtown, responded to this review

Thank you for your review of your stay at the hotel earlier this month Nomad844. We unfortunately had a situation happen where the ice machine would not pump water. This happened on a Friday afternoon and could not be worked on until Monday. We decided to replace the unit which is fully functional as we speak. I did purchase bagged... More 

Salmon Arm, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 30, 2012

Our first time in Kingston so we picked this location as in the dark and from the road did not look too bad. Checked in and off to our room upstairs, the hallway reeked of smoke so badly you practically needed a gas mask to get to the room. Once in the room it was dirty, air conditioner barely worked... More 

Was this review helpful? Yes 2
MatthewThibault, General Manager at Comfort Inn Midtown, responded to this review

Dear Shuswap68, I would like to apologize on behalf of the hotel and its’ team for your stay. We are sorry to hear about the lingering odour you described. Your room assignment was situated in the middle of the hotel layout, where there is less hallway circulation. Our new free hot breakfast was just rolled out over the past few... More 

Grand Cayman
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2012

We arrived a little earlier that our reservation was planned and the staff help us out to get our room ready as fast as possible. We were with our 2 dogs and were very frindly, they brought us a treats for them and vet phone numbers for any emergency. All staff were so nice and gave us direction to make... More 

Was this review helpful? Yes
MatthewThibault, General Manager at Comfort Inn Midtown, responded to this review

GinLemonade, although we welcome feedback of all types it is always a pleasure for us to hear what sets us apart from our competition! Thank you taking the time to post such kind words. Our staff has worked hard to develop this pet policy and we are proud to offer this service, when we know few hotels in our vicinity... More 

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Additional Information about Comfort Inn Midtown

Address: 1454 Princess Street (Highway 2), Kingston, Ontario K7M 3E5, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Midtown 2*
Number of rooms: 57
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Also Known As:
Comfort Inn Midtown Hotel Kingston
Comfort Inn Kingston
Kingston Comfort Inn
Comfort Inn Midtown Kingston, Ontario

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