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All 36 Kingston hotels

Ambassador Hotel & Conference Centre

3.0 of 5 Hotel   |   1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Ambassador Hotel & Conference Centre
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72%
Ranked #7 of 36 Hotels in Kingston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Teri D Kemptville, Canada
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351 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kemptville, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Just wanted to thank you for ensuring I had a fridge and the room was lovely. Quiet and the conference was excellent. I also wanted to say what a great job housekeeping did to make my stay even more enjoyable by making my room so comfortable over the 3 days.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow...we are so delighted you enjoyed your stay at The Ambassador Hotel & Conference Centre. Thank you for taking to the time to write about your recent stay. Your kind words have been shared with our entire Ambassador team to congratulate them on a job well done. We will look forward to welcoming you back very soon. Kindest Regards, Madelene... More

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay one night and it was great...the room, the hospitality and the price. I have stayed here many times on business but was able this time to enjoy the very relaxed and friendly atmosphere. Will be doing it again in the near future.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow! Thank you!! We are so glad to hear you enjoyed another wonderful experience at The Ambassador Hotel & Conference Centre. We value your continued business. Our goal is to build lifelong relationships with our guests. Congratulations have been shared with the Ambassador Team thanking them for all of their hard work. Looking forward to seeing you again soon. Kindest... More

Ontario
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from this hotel, where we stayed overnight for a family gathering. The room was clean and well-kept, bathroom had plenty of towels and water pressure was good. The bed was comfortable and in spite of hosting a large wedding reception and at least two hockey teams, it was blissfully quiet. The breakfast buffet was excellent and well worth... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for taking the time to write about your recent visit to The Ambassador Hotel & Conference Centre. We are delighted that you enjoyed your stay and will come back and see us again. Your comments have been shared with the entire Ambassador Team. We work hard to provide you with quality accommodations and an extraordinary customer... More

Napanee, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I took pictures. The popcorn ceiling had fallen down in about a 8 inch circle...nothing done. The tile grout in the bathroom had either rust or dirt in a lot of the cracks near the faucet, not one piece of art or decor on the walls. The lampshade looked like someone had put their fist in it. The safety strips... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for your recent comments regarding your stay at The Ambassador Hotel & Conference Centre. Your feedback is so important and helps us to continue improving our facilities and services. During your stay, please advise us if there is something we can do to improve your stay or make your stay better. Our guest services team is available 24... More

Halifax, Canada
Top Contributor
55 reviews 55 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Large hotel, has a really peculiar layout (perhaps due to additions), a few sets of stairs which may be tricky with older people/kids. Room was very tidy, two queen bed, good mattresses, two chairs, minifridge table, large desk, small dresser and large TV. Bathroom was very odd: sink was by the front door, toilet and shower/bath are through another door.... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you. We appreciate you taking the time to post about your recent experience at The Ambassador. Your feedback is so important to our continued improvement and we have shared your comments with the entire Ambassador Team. We are delighted that you enjoyed your stay and we will look forward to your next visit. Kindest Regards, Madelene Medeiros Assistant General... More

Oshawa, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I did not know it at the time, but the Ambassador Conference Resort in Kingston is a great place for families with children under fifteen! With rooms centred around a courtyard featuring a fun pool with its winding slide children are able to spend the entire day in and out of the water. It had not been my intention to... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

We appreciate you taking the time to post your comments regarding your recent visit to The Ambassador Hotel & Conference Centre. We are delighted to hear that your family enjoyed a wonderful vacation and the children enjoyed our Indoor Water Park. All of your comments have been shared with the entire Ambassador Team so that we can improve our facilities,... More

Kingston, Canada
2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel was great in allowing me to book a hotel wedding block. The bad side is things went down hill from there. The front desk staff messed up on my reservation (bride and groom) Glad i called a few days before and again went in a day before. For the first night i had a basic room which the... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for commenting on your recent stay at The Ambassador Hotel & Conference Centre. Your comments are so important to our continued improvement and success and we share them with the entire Ambassador Team to evaluate our facilities and customer service. We apologize that you were not completely delighted with your stay. During your stay, before check out, please... More

Cincinnati
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel because every other hotel in Kingston was full. I was a little wary to say the least. But after a 12 hour drive I was happy to find a clean well appointed room! I was sure there was going to be an obvious reason why this hotel hadn't filled like the rest but if there is... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow!!! We are delighted you had a wonderful experience here at The Ambassador Hotel and Conference Centre. We are happy to hear you enjoyed your stay and have left with pleasant memories and plans to return again soon. We have shared your comments with the entire Ambassador Team to congratulate them on all of their hard work. We can't wait... More

Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Beware wary traveller passing Kingston and requiring a room for the night. DO NOT stay at this horrid hotel - rather pass on by and stop by the side of the road to sleep in your car. At least you will be saved 300$, the soul-depleting feeling of sleeping in a wretched little room not refurbished since the 1970s with... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment our your recent experience. All feedback is very important to us. I am sorry to hear you were not completely delighted with your stay and hope you will give us the opportunity to have you stay with us again. Your comments have been share with our entire team. We value your business... More

1 review
5 of 5 stars Reviewed 5 weeks ago

We checked in Aug 27th around 4pm My first impression of the room was it was clean and cozy The bathroom was sparkling( which is really important to me-(nothing worst then a un clean bathroom yuck!) loads of towels and washcloths which came in handy with a 10 year old and a 2 year old in tow( nice bonus so... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you!!! We are so happy that you enjoyed your stay with us!! We are delighted that you have left with pleasant memories and plans to return in the future. We hope to see you again very soon. We do have some rooms with fridges so please do not hesitate to request a room with a fridge at the time... More

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Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel & Conference Centre 3*
Number of rooms: 246
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario

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