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Ambassador Hotel & Conference Centre

3.0 of 5 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Certificate of Excellence 2014
Ambassador Hotel & Conference Centre
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Ambassador Hotel & Conference Centre
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358 reviews from our community

Traveler rating
    146
    109
    65
    26
    12
See reviews for
115
88
14
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Port Hope
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff in both the restaurant and front desk were super! The rooms were clean-ish. I was most surprised to go into the washroom and find several hair, not belonging to myself and my partner. I work in a 5 star Bistro/ Inn so maybe my observation to detail, is a gift or curse. Other than that, this older hotel... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to give us your feedback about your recent stay at The Ambassador Hotel & Conference Centre. Your comments are important to our continued improvement and success. They have been shared with our team so we can provide all of our guests with the services and atmosphere for a comfortable stay. Looking forward to having... More

Barrie, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After reading other people's reviews I was sceptical but pleasantly surprised. The restaurant was very good and the rooms were clean and comfortable. I would stay again with my family. Unfortunately I didn't get to see the town.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow!! Thank you. We appreciate you taking the time to comment on your recent experience at The Ambassador Hotel & Conference Center. We are very proud of our facilities and customer service. Your comments have been shared with the entire Ambassador Team to congratulate them on all of their hard work. We hope you will come back and see us... More

Acton, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights for a family wedding. The rooms are not fancy so if you are looking for luxury this is not the place. They are however very clean & have everything you need. We had a king room so it had a fridge. Also a great touch is there was a recycling bin in the room. What a... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent visit to the Ambassador Hotel & Conference Centre. We are so happy you enjoyed your experience and will be coming back to visit us again. Looking forward to your next visit. Kindest Regards, Madelene Medeiros Assistant General Manager Ambassador Hotel & Conference Centre Email: contact@ambassadorhotel.com More

Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived and was greeted professionally yet down to earth which was a great mixture. Front desk, main lobby, room was very clean. Love the location because you are minutes away from the shopping/restaurants and also minutes from downtown. Hotel amenities are very good, great selection of everything.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

We are so delighted you enjoyed your stay!! Thank you for taking the time to write about your recent visit to The Ambassador Hotel & Conference Centre. Your review has been shared with the entire Ambassador Team to congratulate then on all of their hard work. We we look forward to having you back again soon!! We value your continued... More

Kingston, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Its confusing on the website, but it seems that the Water Park is open to the public on Tuesdays. First time we went it was half closed, including the splash pad.... We gave it another try, the following week and it was awesome. Best parts are the really hot steam room and the nice warm water coming out of the... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow!!! Thank you!!! We are so happy that you enjoyed your recent visit to the Ambassador Hotel & Conference Centre. Thank you for the wonderful feedback about our facilities and customer service. We have shared your comments with the entire team to congratulate them on a job well done. We appreciate your continued business are delighted that you will be... More

Kemptville, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Just wanted to thank you for ensuring I had a fridge and the room was lovely. Quiet and the conference was excellent. I also wanted to say what a great job housekeeping did to make my stay even more enjoyable by making my room so comfortable over the 3 days.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow...we are so delighted you enjoyed your stay at The Ambassador Hotel & Conference Centre. Thank you for taking to the time to write about your recent stay. Your kind words have been shared with our entire Ambassador team to congratulate them on a job well done. We will look forward to welcoming you back very soon. Kindest Regards, Madelene... More

Senior Contributor
26 reviews 26 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay one night and it was great...the room, the hospitality and the price. I have stayed here many times on business but was able this time to enjoy the very relaxed and friendly atmosphere. Will be doing it again in the near future.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow! Thank you!! We are so glad to hear you enjoyed another wonderful experience at The Ambassador Hotel & Conference Centre. We value your continued business. Our goal is to build lifelong relationships with our guests. Congratulations have been shared with the Ambassador Team thanking them for all of their hard work. Looking forward to seeing you again soon. Kindest... More

Ontario
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from this hotel, where we stayed overnight for a family gathering. The room was clean and well-kept, bathroom had plenty of towels and water pressure was good. The bed was comfortable and in spite of hosting a large wedding reception and at least two hockey teams, it was blissfully quiet. The breakfast buffet was excellent and well worth... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for taking the time to write about your recent visit to The Ambassador Hotel & Conference Centre. We are delighted that you enjoyed your stay and will come back and see us again. Your comments have been shared with the entire Ambassador Team. We work hard to provide you with quality accommodations and an extraordinary customer... More

Napanee, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2014

I took pictures. The popcorn ceiling had fallen down in about a 8 inch circle...nothing done. The tile grout in the bathroom had either rust or dirt in a lot of the cracks near the faucet, not one piece of art or decor on the walls. The lampshade looked like someone had put their fist in it. The safety strips... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for your recent comments regarding your stay at The Ambassador Hotel & Conference Centre. Your feedback is so important and helps us to continue improving our facilities and services. During your stay, please advise us if there is something we can do to improve your stay or make your stay better. Our guest services team is available 24... More

Halifax, Canada
Top Contributor
55 reviews 55 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

Large hotel, has a really peculiar layout (perhaps due to additions), a few sets of stairs which may be tricky with older people/kids. Room was very tidy, two queen bed, good mattresses, two chairs, minifridge table, large desk, small dresser and large TV. Bathroom was very odd: sink was by the front door, toilet and shower/bath are through another door.... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you. We appreciate you taking the time to post about your recent experience at The Ambassador. Your feedback is so important to our continued improvement and we have shared your comments with the entire Ambassador Team. We are delighted that you enjoyed your stay and we will look forward to your next visit. Kindest Regards, Madelene Medeiros Assistant General... More

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Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel & Conference Centre 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario

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