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Ambassador Hotel & Conference Centre

1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Ambassador Hotel & Conference Centre
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Ambassador Hotel & Conference Centre
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754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Meteghan, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked hotel online due to having advertised waterside only to find out that it was only in operation on weekends. Waterpark is an exaggeration of facilities and is not a true reflection of the services we received. Do not expect much, one hot tub out of service and staff nowhere to be found for majority of time. Booked this hotel... More 

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Laval
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel rooms are very small but do the job. If you want a fridge or microwave you have to request one because they're not in all rooms. Waterpark/pool was smaller than expected but the kids had a great time anyway. DO NOT eat at the restaurant! Way over priced and food is nothing great. The buffet was $25/person with... More 

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Richmond Hill
1 review
3 of 5 stars Reviewed yesterday NEW

The room was okay, but the tap in the bathroom leaked which caused the sink counter area to be always wet. Eventually the floor too was wet. The sink was very slow to drain which is not very hygienic. There was only one bar of soap in the bathroom and no water glasses.

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Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

The price was exhorbitant for rooms that are badly in need of updating. A microwave and bar fridge were provided but, like the furniture, were very old and appeared to be procured at a garage sale. We expected much more for the price charged. Not recommended.

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Casselman
1 review
4 of 5 stars Reviewed yesterday NEW

Only disappointment was that children could not wear flotation device on water slide and had to be a certain height to go on. They also could not use hot tub under the age of 10. The reason we booked the hotel was for the waterpark and it ended up being a huge disappointment.

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Sarasota, Florida
4 of 5 stars Reviewed 2 days ago NEW

On arrival they claimed not having rec'd my reservation which I had called in ! The Young lady that met me at the Counter was Not very cooperative, She gave me a hard time. First Bad experience since my first stay shortly after you opened your facility many years ago ! ! Other wise as my usual stay, which was... More 

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Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Our hotel room was outdated - from the wall colour, to the bedding and then the age of the fixtures (overhead plates and electrical panels). One corner of the metal panel above the door had come loose and was hanging down. Rules within the pool area had no flex and prevented safe and harmless fun, this was disappointing. As was... More 

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St Catharines
1 review
4 of 5 stars Reviewed 3 days ago NEW

Every summer my husband & I drive through Quebec and Ontario. For 3 years in a row we've spent the night at the Ambassador. We've always been happy with our stay in every respect. Will continue to stay here.

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Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Front desk reps were nice as were the waterpark staff. Just the place is pretty old and tired. I didnt find the Internet pics matched what I saw/experienced. It was okay and the kids liked the waterpark but I don't think I would come back.

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Milton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stopped at the Ambassador Hotel and Conference Centre at the end of a long day to get some rest before continuing on our journey, so ultimately, we just needed a bed and some peace and quiet. That is what we got. The room was relatively inexpensive and when I read the fine print, I understood why. There was an... More 

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you Diane. We are grateful that you took the time to review your stay at The Ambassador. I am glad to hear that overall, you enjoyed your visit. Many of our rooms do have fridges already in them so if you request this, we will do our very best to assign you to a room that has a fridge... More 

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