We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ambassador Hotel & Conference Centre

1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ambassador Hotel & Conference Centre
Professional photos View all
Browse nearby
Ambassador Hotel & Conference Centre
Add Photo

674 Reviews from our TripAdvisor Community

Traveler rating
    218
    221
    152
    57
    26
See reviews for
283
125
20
149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (674)
  • Mar-May only
    (283)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (159)
All months
Peterborough
2 reviews
2 of 5 stars Reviewed yesterday NEW

I was surprisingly shocked by the level of service I received. I set up the booking for our entire team and unfortunately the booking was not what we had confirmed. Regardless of me having the confirmation sheet in hand I was told that I was wrong (quite rudely). I mentioned it also stated what I was mentioning on the Ambassador... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
North York
1 review
4 of 5 stars Reviewed yesterday NEW

This was my first say at the Ambassador Hotel & Conference Center. I found it to be an excellent location (just across from train station), service was great, and accommodation and conference facilities were adequate.

Review collected in partnership with this hotel

Was this review helpful? Yes
Orillia
1 review
3 of 5 stars Reviewed yesterday NEW

Unfortunately our room was an inside room which was odd being a ground floor room and our window was facing the interior hall way by the pool. There was no opportunity to have the blind up as other guests were walking by and looking in. Although the room was quiet and clean, it was very dark and you had no... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Colborne
1 review
2 of 5 stars Reviewed 2 days ago NEW

the water park was nice for the kids , but when we booked the room we didn't realized it was in U.S. dollars. We had no microwave or fridge in the room and we found a champain cork in the chair. A little bit over priced for us.

Review collected in partnership with this hotel

Was this review helpful? Yes
Elmira, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Check in was rather lenghthy given the advance on-line check in option was used. The staff was friendly . The rooms are clean and house keeping staff was fine. The meeting rooms met our convention needs. Overall the hotel works for busineess meetings, but is a rather dated facility.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hello Dianne, Thank you for writing about your recent experience during the LIONS MDA Forum at The Ambassador Hotel & Conference Centre. Glad to hear you enjoyed your overall experience. It is always such a pleasure to welcome you and all of the LIONS back to our hotel year after year. We certainly always try to make things better each... More 

Bourget
1 review
3 of 5 stars Reviewed 6 days ago NEW

We were accidentally placed on the lower level with several barking dogs and we received a small compensation for the inconvenience because we did not have dogs and we were woken up everyday at 6:30 am. Maybe the upper floors are nicer , cleaner and quieter?? The waterpark was great. Staff were nice.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi David. Thank you for choosing to stay with us at The Ambassador Hotel in Kingston. I was truly disappointed to hear that you did not have a peaceful and restful sleep. Please accept my sincerest apologies. We are pet friendly and always hope that all of our guests (and their pets) are respectful of noise levels especially during the... More 

West Palm Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am a long time visitor to Kingston. I need convenient and reasonable accommodations. The Ambassador is always my preferred location. The people are great and the room is as I expect it. The room is clean, has the amenities you would expect and has no hassles.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi there Douglas...how do we say thank you for such a great review. It is heart warming to hear that we have your continued loyalty and that the Ambassador is your preferred hotel in Kingston. Thank you for taking the time to share your comments with others. I hope we get the chance to meet the next time you are... More 

Lucan, Ontario, Canada
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was there for a weekend conference and the hotel and staff were extremely welcoming. Both front desk, kitchen and housekeeping staff were more than helpful and made our conference very successful. Food is great - hotels have certainly improved their catering menu over the years..$14.99 buffet breakfast Saturday and Sunday is very reasonable

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow Barbara...what a great review!! Thank you for taking the time to share your excellent experience with us. It is such a pleasure to hear you were completely happy with your visit. The Breakfast Buffet in JM's is one of my personal favourites and it is great value for such a great selection. I am glad you enjoyed it. Please... More 

Codrington
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a great time, just a short overnight stay, had booked a room with a single bed through Expedia with a really bad view, asked if I could change and was upgraded to two beds and much better view. The kids loved the pool and slide. The room was very clean. Enjoyed our stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi Grace. Thanks so much for your kind words. It sounds like you had a lot of fun. We love reading about the experiences of our guests, and yours is no exception. We are glad to hear that you gave us the opportunity of providing a guest room that better suited your needs. We are always happy to help. Can't... More 

Wellington, Ontario
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times for Lions Conventions. Our experience this time especially at check i9n was certainly better than on the previous occasion. Hotel is a bit dated but the rooms are clean and comfortable. It's a little bit pricey for what it is, but the convention facilities are good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi John...what a pleasure to read your review about your recent stay with us during the Lions Club Convention. We look forward to your return every year (sometimes twice a year). You certainly make our jobs easy. I have passed on your kind words to our conference and catering department. They certainly love what they do and it shows. Will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (14)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay