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All 36 Kingston hotels

Ambassador Hotel & Conference Centre

3.0 of 5 Hotel   |   1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Ambassador Hotel & Conference Centre
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73%
Ranked #7 of 36 Hotels in Kingston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Georgienne Halifax, Canada
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346 reviews from our community

Traveler rating
    143
    103
    62
    27
    11
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113
83
14
81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Halifax, Canada
Top Contributor
55 reviews 55 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Large hotel, has a really peculiar layout (perhaps due to additions), a few sets of stairs which may be tricky with older people/kids. Room was very tidy, two queen bed, good mattresses, two chairs, minifridge table, large desk, small dresser and large TV. Bathroom was very odd: sink was by the front door, toilet and shower/bath are through another door.... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you. We appreciate you taking the time to post about your recent experience at The Ambassador. Your feedback is so important to our continued improvement and we have shared your comments with the entire Ambassador Team. We are delighted that you enjoyed your stay and we will look forward to your next visit. Kindest Regards, Madelene Medeiros Assistant General... More

Oshawa, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I did not know it at the time, but the Ambassador Conference Resort in Kingston is a great place for families with children under fifteen! With rooms centred around a courtyard featuring a fun pool with its winding slide children are able to spend the entire day in and out of the water. It had not been my intention to... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

We appreciate you taking the time to post your comments regarding your recent visit to The Ambassador Hotel & Conference Centre. We are delighted to hear that your family enjoyed a wonderful vacation and the children enjoyed our Indoor Water Park. All of your comments have been shared with the entire Ambassador Team so that we can improve our facilities,... More

Kingston, Canada
2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was great in allowing me to book a hotel wedding block. The bad side is things went down hill from there. The front desk staff messed up on my reservation (bride and groom) Glad i called a few days before and again went in a day before. For the first night i had a basic room which the... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for commenting on your recent stay at The Ambassador Hotel & Conference Centre. Your comments are so important to our continued improvement and success and we share them with the entire Ambassador Team to evaluate our facilities and customer service. We apologize that you were not completely delighted with your stay. During your stay, before check out, please... More

Cincinnati
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel because every other hotel in Kingston was full. I was a little wary to say the least. But after a 12 hour drive I was happy to find a clean well appointed room! I was sure there was going to be an obvious reason why this hotel hadn't filled like the rest but if there is... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow!!! We are delighted you had a wonderful experience here at The Ambassador Hotel and Conference Centre. We are happy to hear you enjoyed your stay and have left with pleasant memories and plans to return again soon. We have shared your comments with the entire Ambassador Team to congratulate them on all of their hard work. We can't wait... More

Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Beware wary traveller passing Kingston and requiring a room for the night. DO NOT stay at this horrid hotel - rather pass on by and stop by the side of the road to sleep in your car. At least you will be saved 300$, the soul-depleting feeling of sleeping in a wretched little room not refurbished since the 1970s with... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment our your recent experience. All feedback is very important to us. I am sorry to hear you were not completely delighted with your stay and hope you will give us the opportunity to have you stay with us again. Your comments have been share with our entire team. We value your business... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We checked in Aug 27th around 4pm My first impression of the room was it was clean and cozy The bathroom was sparkling( which is really important to me-(nothing worst then a un clean bathroom yuck!) loads of towels and washcloths which came in handy with a 10 year old and a 2 year old in tow( nice bonus so... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you!!! We are so happy that you enjoyed your stay with us!! We are delighted that you have left with pleasant memories and plans to return in the future. We hope to see you again very soon. We do have some rooms with fridges so please do not hesitate to request a room with a fridge at the time... More

Tel Aviv, Israel
Top Contributor
90 reviews 90 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here for one night in two interconnected rooms, 4 adults and 3 kids. we booked the hotel on hotels.com which was less expensive than the hotel website (the hotel website was very messy and unpleasant and had a lot of errors as well on the day I was trying to use it). the rooms: both rooms were clean... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you. We truly appreciate you taking to the time to comment on your recent visit at The Ambassador Hotel and Conference Centre. Our goal is to offer hospitality at fair competitive rates and we aspire to build strong, lifelong relationships with all of our guests. Your feedback is imperative to our continued improvement and success and has been shared... More

Kitchener, ON, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Some one said getting to the room and parking was something else!!? We were in the west wing, with luggage carts available all the time, and elevators right there. Thought it was very nice lay out! Have stayed there 2x and happy both times. Always get the best deal shopping around, so that worked out for us. Clean sheets and... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

WOW!!! Thank you. We appreciate you taking the time to post about your recent experience at The Ambassador Hotel & Conference Centre. We are so delighted that you enjoyed your visit and will come back and stay with us again. We appreciated your continued business and we hope to see you again soon. Kindest Regards, Madelene Medeiros Assistant General Manager... More

Midland, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

Only hotel left with rooms during the annual poker run and boy are they pricey. The room was ok but getting to the room and parking was something else. Would recommend staying out of Kingston and coming into town to visit the venues offered in the city. Overall not pleased with the customer service. They offered a CAA discount then... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent experience with us at The Ambassador Hotel and Conference Centre. Your feedback is so important to our continued improvement and success. We share your comments with the entire Ambassador Team so that we can evaluate our performance and facilities. We certainly hope you will stay with us again and... More

Vaudreuil, Canada
2 reviews
4 of 5 stars Reviewed August 9, 2014

The bed was great. The staff was very friendly from the maid who wished us a happy stay to the servers in the restaurant. When we went for breakfast I had a pleasant surprise, Rose, our server told me that they had gluten free bread. Very unusual but very much appreciated.

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for commenting on your recent experience with us at The Ambassador Hotel and Conference Centre. We are so delighted that you enjoyed your stay and we can't wait for you to come back and stay with us again soon. Your comments have been shared with our entire team to congratulate them on all of their hard work. We... More

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Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel & Conference Centre 3*
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario

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