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All 36 Kingston hotels

Ambassador Hotel & Conference Centre

3.0 of 5 Hotel   |   1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Ambassador Hotel & Conference Centre
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74%
Ranked #7 of 36 hotels in Kingston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
DMcDonell Ontario, Canada
  • Reviews (330)
  • Photos (39)
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  • Room tips (76)
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330 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Ontario, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stopped here to help break up a long distance drive and were amazed. For a conference centre to have a big water slide, a little slide, and an indoor splash pad (plus 2 hot tubs, a steam room, etc) - what a great place to put some smiles back on their tired faces. The only recommendation I would make... More

Was this review helpful? Yes
London, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very spacious rooms, very clean . Bed was extremely comfortable. Near a train station, so noise can sometimes be a factor. Very close to downtown, although must get through construction first. Poll area and water slide seem great. The previous guest hotel rating sheet was still on our desk, so not much attention seems to be given to feedback. The... More

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

We appreciate you taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is so important to our continued improvement and success. We have shared your comments with the team so that we can assess our performance, techniques and facilities. We will look forward to welcoming you back to The Ambassador soon.... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms are just overall average. OK beds and bath and nothing more. We had a group of girls for a sports team event and the young girls didn't know any different - they simply enjoyed the water slide in the hotel pool. This was the attraction and they loved it. Had a separate pool and hot tub as well... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you...we are delighted you enjoyed your recent stay at The Ambassador Hotel & Conference Centre. Your feedback is very important to our continued success and we have shared your comments with the Ambassador Team. We value your continued business and look forward to hosting you and your team again soon. Kindest Regards, Madelene Medeiros Assistant General Manager Ambassador Hotel... More

Williamstown, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Very disappointing. We travel often for soccer and hockey tournaments, and this by far was the worst experience. Rooms were average at best. Over-zealous security staff, following our every move, even when we were in our rooms acting accordingly. Unprofessional and un-accommodating, they should not host travelling sports teams if this is the type of service they provide. I would... More

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. I am sorry to hear you were not completely delighted with your stay. As I am sure you can understand, we have professional security on site to ensure a safe and secure environment for all of our guests while doing our... More

Rochester, New York
Top Contributor
163 reviews 163 reviews
59 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Kingston four days for a conference. Conference hotels (near the waterfront) were booked and I was looking for something reasonably priced and convenient to reach Queens University quickly. Unlike mike colleagues by the water, I had a quick, 5 minute trip even during rush hour. Because of activities associated with the conference, I did not have an opportunity... More

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. We are delighted that you enjoyed your stay and were able to experience our exceptional customer service and facilities. We have shared your comments with our team to congratulate them on a job well-done! We value your continued business... More

Ottawa, Ontario
Top Contributor
58 reviews 58 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed at the Ambassador Hotel & Conference Center as it had been designated as the hotel to stay at for a wedding we were attending (May 31/June1). Since there was a shuttle bus taking guests to and from the wedding venue it seemed a good plan to stay at this hotel and not have to worry about driving. The... More

Was this review helpful? Yes 3
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow..thank you. We appreciate you taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. We are glad you were delighted with your stay and would stay with us again in the future. Your comments have been shared with our Ambassador Team to congratulate them on all of their hard work. We value your... More

Watertown, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014

The kids enjoyed the pool. We stayed the night before Easter. The hotel was busy but a big enough hotel that we were way from it all with where are hotel room was. The room was nice and comfortable with two queen-size beds. The room and the hotel in general was immaculate. The housekeeping staff was great. They gathered dirty... More

Was this review helpful? Yes 3
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment your recent visit to The Ambassador Hotel & Conference Centre. We are so delighted that you enjoyed your stay and experienced the excellent customer service and facilities that we are so proud of. Your comments have been shared with our entire team to congratulate them on all of their hard work We... More

Ontario
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 29, 2014

Like many reviewers here, we also travel to Kingston for University events, and moves! The major reason we have chosen the hotel, is it offers quick access to the 401 for our early mornings heading home. As mentioned in reviews Kingston has many great restaurants, so we have not taken the opportunity to try the facilities here. The "dated" quality... More

Was this review helpful? Yes 2
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. As you realize, it is only suggestions from our guests that enable us to grow and enhance our services. Your comments have been share with our team. We are delighted you will stay again and we are looking forward to your... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2014

I stayed several times at the hotel during a year. The service and rooms are great, especially the breakfast personnel. If there was a problem I was changed rooms without an issue, especially that I am a light sleeper. In addition, I was able to get upgrades & they follow up with their clients. That is a plus for me.

Was this review helpful? Yes 1
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. We are delighted you enjoyed your stay and will come visit us again soon. We are glad to hear our associates provided you with excellent customer service. Looking forward to your next visit. Kindest Regards, Madelene Medeiros Assistant General Manager Ambassador... More

St. Catharines, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 22, 2014

Spent 3 days at the Ambassador for a sporting event for my daughter. Knowing it wasn't one of the nicer hotels in the area and we were staying with a team, I didn't expect a whole lot. And that's what I got. Staff was pleasant, hotel is old and outdated. The days we were there it was at full capacity... More

Was this review helpful? Yes 2
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to comment on your recent experience at The Ambassador Hotel & Conference Centre. It is feedback from our guests that enable us to enhance our services and facilities. It is unfortunate that we were experiencing some technical issues with our Air Conditioning Unit on Saturday however, we were able to resolve the issue by... More

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Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel & Conference Centre 3*
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Kingston #6 Family Hotel in Kingston #7 Romantic Hotel in Kingston
Hotel Class
Number of rooms
246

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