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Ambassador Hotel & Conference Centre

1550 Princess St, Kingston, Ontario K7L 4X6, Canada
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Ambassador Hotel & Conference Centre
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746 Reviews from our TripAdvisor Community

Traveler rating
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    165
    65
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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St Catharines
1 review
4 of 5 stars Reviewed yesterday NEW

Every summer my husband & I drive through Quebec and Ontario. For 3 years in a row we've spent the night at the Ambassador. We've always been happy with our stay in every respect. Will continue to stay here.

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Milton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stopped at the Ambassador Hotel and Conference Centre at the end of a long day to get some rest before continuing on our journey, so ultimately, we just needed a bed and some peace and quiet. That is what we got. The room was relatively inexpensive and when I read the fine print, I understood why. There was an... More 

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you Diane. We are grateful that you took the time to review your stay at The Ambassador. I am glad to hear that overall, you enjoyed your visit. Many of our rooms do have fridges already in them so if you request this, we will do our very best to assign you to a room that has a fridge... More 

Honolulu, Hawaii
5 of 5 stars Reviewed 3 days ago NEW

Loved the hotel and the location, my husband especially like that they had a charger for his electric car. The hotel was very clean and the staff was very pleasant and helpful. My 4 year old grandson had a great time at the waterpark he spent 3 hours at the park with his granddad. Over all it was an enjoyable... More 

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi Bob...wow, that's an awesome review. So glad to hear you and your family had a lot of fun during your recent stay at The Ambassador Hotel & Conference Centre. The electric car charging station has become convenient for so many of our guests. We love providing this service. Really nice to hear you would come back and stay with... More 

Peterborough, Ontario
2 of 5 stars Reviewed 3 days ago NEW

Two staff on check in counter, no one in line but me. Took over 5 minutes for someone to even acknowledge I was waiting to check in. Carpet in room had visible dirt in it. Felt like you were getting dirty when walking in room. Coffee pot was very dirty. We had to clean it to use it. No window... More 

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hello Karla, Thank you for the review of your stay at The Ambassador Hotel & Conference Centre. I am so sorry to hear you were disappointed and am glad that I had a chance to communicate with you by email regarding your concerns. We are grateful for the opportunity to communicate with you personally and for the opportunity to respond.... More 

Pickering
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Room was dirty upon arrival. Switched to another room that was better but still not the greatest. If the room was cleaner it wouldn't have made me look at the hotel in a negative way. If I was offered a free room by the Hotel to change my view or Opinion I would definitely give them another shot but I... More 

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hello Roger, Thank you for your feedback and I apologize that you were disappointed in your recent visit to The Ambassador Hotel & Conference Centre. As you can see from many other reviews, that what you experienced is far from the norm. We would sincerely like the opportunity to regain your trust and hope you will consider staying with us... More 

Mitchell
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was our one night honeymoon (real one in October). The room was fabulous. We were hoping for a cute honeymoon touch but that's ok. Overall good experience. Little noisey with the kids running to the pool.

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Congratulation Milissa!! We are extremely honoured that you chose the Ambassador for you honeymoon. What a nice surprise. I am so happy to hear you fully enjoyed your visit and that we have created pleasant memories for you. Hopefully we can welcome you back for many anniversaries to come!! If I can help plan your next visit, please do not... More 

Osgoode
1 review
4 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay. Great accommodations and employees were very helpful and courteous. We were there as part of a sports team. The only negative thing was breakfast was not included for the price.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Wow!! Thanks. We appreciate the wonderful comments about your recent stay at The Ambassador Hotel and Conference Centre. I will be sure to pass on your review to the entire team to congratulate them on their hard work. We offer a fabulous all-you-can eat Breakfast buffet every Saturday and Sunday morning at an outrageously economical price. The omelette station is... More 

Toronto
5 of 5 stars Reviewed 4 days ago NEW

I was at the hotel on business in Kingston. The booking was accurate. The service in the hotel was excellent; at the front desk and in the hotel restaurant. My wife joined me for a day, and we both remarked we would like to come to the hotel just for a pleasure trip.

Review collected in partnership with this hotel

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for posting such a great review Robert! I really appreciate that you took the time out of your busy schedule to comment on your recent experience at The Ambassador Hotel & Conference Centre. Glad to hear your wife was able to join you and experience the hospitality that we have become so proud of. I hope we get... More 

Winchester
3 of 5 stars Reviewed 4 days ago NEW

Great pool area and splash pad! Our 2 years old had a blast. Restaurant was fabulous we had 3 meals at JRs within a 2 night stay. Rooms were really outdated and beds were not overly comfortable. Thanks

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Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi there Kristen and thank you so much for your comments. It sounds like the kids had a lot of fun. It is nice to hear that you enjoyed JM's Restaurant. The food and atmosphere is fantastic. It is one of my favourites. I am sorry to hear that you were disappointed with the beds in your room. Please do... More 

Cornwall, Canada
5 of 5 stars Reviewed 4 days ago NEW

Continental breakfast would be great. Kids enjoyed the water park. Every thing was excellent LalalalalalalalalalalaaalalalalalalaalalalalalalalalalalallalalalalalalalalalalalalalaLalalalalalalalalalalalalalalalallalalalalalalalalalalallalalalallllalallalllalalll?L

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotelmanager1550, Manager at Ambassador Hotel & Conference Centre, responded to this review

Sounds like you had a lot of fun Susan!!! Thanks for writing about your wonderful experience with us at The Ambassador Hotel & Conference Centre. We are so pleased to hear you feel everything about your stay was excellent and we are glad to hear the kids enjoyed everything the Indoor Water Park had to offer. We would love to... More 

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