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BEST WESTERN Fireside Inn

Certificate of Excellence
3.0 of 5
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1217 Princess Street, Kingston, Ontario K7M 3EI, Canada
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1 room 1 adult
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BEST WESTERN Fireside Inn
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618 Reviews from our TripAdvisor Community

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Vancouver
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during a month-long road trip. We booked it based on the reviews (didn't get an upgraded themed room). The front desk staff were very helpful, the rooms are clean and cozy (love the fireplace and cabin feel to it), and the restaurant/lounge was fantastic. We had breakfast there in the morning, and it was a pretty typical.... More 

Helpful?
Thank leena1991
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

leena1991, Thank you for the wonderful review based on your recent stay with us. We are very happy you enjoyed your stay for the most part. I will make Maintenance aware of the issue you experienced with the treadmill, we appreciate you letting us know. We hope to welcome you back in the future. Yours in Hospitality, H. Fournier Front... More 

Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with warm character. Great lounge and an amazing breakfast! Overall one of my favorite Best Western properties that I stay at! I travel fairly frequently and have always had a great experience with this hotel and their staff.

Review collected in partnership with Best Western

Helpful?
1 Thank Chad S
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Chad S, Thank you for the lovely review based on your frequent stays with us over the years. The best compliment is a happy guest that returns! We love having you stay with us and ALWAYS look forward to giving you a warm welcome when you arrive. Yours in Hospitality, H. Fournier Front Office Manager More 

Hagersville, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In the world of marketing the current trend is to "wow" your client...to go beyond what they would expect and this hotel definitely put the "wow" in our experience. From the moment we checked in and were greeted by happy friendly staff to an outstanding dinner at the Bistro Steakhouse and their pleasant staff. Our room was a suite and... More 

Helpful?
1 Thank Mark L
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Mark L, We are so happy you had such a wonderful experience at the Fireside Inn. Thank you for sharing on Trip Advisor. We appreciate your kind words and we hope you will visit us again in the future! Yours in Hospitality, H. Fournier, Front Office Manager More 

Pittsburgh, Pennsylvania
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This place has a Moose hanging above fireplace in TOM's Place bar and restaurant. Plus other critters hanging on wall and a fish. A wolf pelt and a wolverine too. Attendants are the best. Food is good. Drinks are good. Really nice and cozy. But don't go there. I want it more for myself.

Helpful?
Thank lodz33
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

lodz33, There will always be a place for you at the Fireside Inn and Tom's Place. Thank you for the lovely review and positive recommendation. We look forward to welcoming you back again soon! Yours in Hospitality, H. Fournier Front Office Manager More 

Binbrook, Canada
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

be sure to spend a night or many here, very quaint , with a hint of old school , nicely decorated, get a room 238 , nice 4 poster bed, soft pillow top mattress, whirlpool, electric fireplace . and nice bathroom , free parking , great choice of 2 onsite resturants , both are great .

Review collected in partnership with Best Western

Helpful?
1 Thank Jeff T
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Jeff T, Thank you so much for the lovely review. We appreciate your loyalty to the Fireside Inn and we are happy to see you had a wonderful night in one of our Fireside Whirlpool Suites, they are magnificent! We look forward to welcoming you back in the future! Yours in Hospitality, H. Fournier Front Office Manager More 

Kingston, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

1. Asked to be moved from noisy entrance; moved to room next to another noisy entrance. 2. Error on final bill 3. Hair dryer did not work 4. breakfast buffet- toasters did not work; no staff around to fix.

Review collected in partnership with Best Western

Helpful?
Thank Catherine N
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Catherine N, I am very sorry to hear your stay was unpleasant. We strive to make sure our guest's enjoy their night to the best of our ability and I see we were not able to do that for you. We hope you will give us another chance in the future to make it right. I welcome you to contact... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a very brief one night stay enroute to Quebec from Michigan. Arrived around dinner time after a long day of driving, the last 4 hours of which were in heavy traffic and snow squalls. Left immediately after breakfast. Fireside Inn was chosen because of TripAdvisor reviews and it was an excellent (if all-too-brief) stay. Had a nice dinner... More 

Review collected in partnership with Best Western

Helpful?
1 Thank B6174EBwilliamk
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

B6174EBwilliamk, Thank you for the fantastic review based on your short stay with us enroute to Quebec. We are so delighted you chose to stay the night with us based on the reviews! We appreciate the kind words and hope to welcome you back in the future! Yours in Hospitality, H. Fournier, Front Office Manager More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were well looked after at the Best Western Fireside Inn during the Christmas holidays. It was nice to have our own gas fireplace in the room. To our surprise, there were hot breakfasts on Christmas day and Boxing Day (unlike what we had been told at check in). The room was quiet, and everything worked well. There is a... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara R
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Barbara R, Thank you for the lovely review based on your stay over the Christmas Holidays. We are please you enjoyed yourselves and it was our pleasure to look after you! We hope you will visit us again in the New Year! Yours in Hospitality, H. Fournier Front Office Manager More 

London, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel many times mainly because it is comfortable, affordable and of good value. The fireplaces in every room are a great addition although the rooms do need an update. Staff are very friendly and accommodating. The Fireside is not far from downtown Kingston; parking is never an issue (and is free); the buffet breakfast is... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jayne G
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Jayne G, Thank you for your loyalty to the Best Western Fireside Inn. We appreciate you taking the time to review our hotel and for the feedback regarding your recent stay with us! We look forward to welcoming you back in the future and wish you all the best in 2016! Yours in Hospitality, H. Fournier Front Office Manager More 

Avonmore, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

We had a gift certificate that was almost 5 years old and the hotel went out of their way to allow us to use it New Year's eve. We enjoyed a wonderful meal, a lovely room and a terrific in room breakfast. Thanks BW

Review collected in partnership with Best Western

Helpful?
Thank Miriam V
firesidekingston, Front Office Manager at BEST WESTERN Fireside Inn, responded to this review

Miriam V, Thank you for the kind words regarding your stay with us on New Year's Eve! We are so happy you enjoyed your night and were able to use your Gift Certificate. We appreciate you taking the time to write a Trip Advisor review. We hope to welcome you back in the new year! Yours in Hospitality, H. Fournier... More 

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