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Holiday Inn Kingston - Waterfront

3.0 of 5
2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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Holiday Inn Kingston - Waterfront
Ranked #8 of 34 hotels in Kingston
4.0 of 5 stars 161 Reviews
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161 reviews from our community

What travelers say about this hotel
  • Breakfast buffet(4)
  • Great view(4)
  • Very nice(3)
  • Outdoor pool(3)
Traveler rating
    47
    60
    23
    22
    9
Only show reviews for Family (47) | Couples (50) | Business (36)
Date Rating
Ottawa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 23, 2012 NEW

We came down to Kingston for a mini-break on the long weekend and chose to stay downtown instead of out near the highway. We loved the Holiday Inn on the Waterfront. Fantastic location, friendly, competent staff and good amenities. The rooms were very clean, well-appointed and very quiet. We’ll return to this hotel whenever we return to Kingston. More

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Vevey, Switzerland
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 13, 2012

The hotel is located right on the waterfront in the Center of Kingston ON. The rooms are of a decent size, are very clean and well maintained. The staff was very friendly and welcoming. WiFi is free and rather fast. A little note on the downside is that parking fees on the next door parking lot should be included in... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
May 14, 2012

Dear edswi, Thank you for taking time to leave a thorough and complimentary review of the Holiday Inn Kingston Waterfront. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Kingston and look forward to a future return trip! Warm regards, Scott Follwell - General Manager... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2012

I stayed in room 319. My view was toward the waterfront except it was spoiled by a sort of rooftop filled with stagnant water, it was plain ugly. I suggest you don't stay to the rooms next to it. Ask for waterfront room on the left side of the hotel or at least on the 3rd floor or higher. The... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
May 14, 2012

Dear douglas41, Thank you for commenting on your recent stay at the Holiday Inn Kingston Waterfront. Although we are always disappointed to hear that someone’s stay was not to their complete satisfaction, we appreciate knowing what issues you experienced so we are able to take the appropriate steps to correct them. Should your future travel plans include Kingston, please contact... More

Mississauga, Canada
1 review
5 of 5 stars Reviewed May 1, 2012

I stayed in downtown Kingston for the 1st time, having always stayed near the highway in the past. Great location. Brief walking distance to many choices for food and drinks, and the hotel's Dox restaurant was good too. Staff were fantastic and very attentive; everything from a surprise room service treat, to Victoria tracking me down, to tell me I... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
May 14, 2012

Dear Ron M, It was our pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kinds word about the Holiday Inn Kingston Waterfront. Thank you for commenting on your stay and we look forward to welcoming you back to Kingston soon. Warm regards, Scott Follwell - General Manager... More

Newmarket
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2012

Great hotel, i stay here when i come to kingston for bussiness meetings, very very clean, nice view of the harbour, the breakfast buffett is pretty good, i like the bar usually get a complementary drink, nice flat screen tv in bedroom, internet access, great location close to everything, very quiet at night. i would definetly recommend it to anybody... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
May 14, 2012

Dear Newmarketbob, We are pleased to learn you enjoyed your stay at the Holiday Inn Kingston Waterfront. Thank you for taking the time to leave a review and we look forward to your next stay with us! Warm regards, Scott Follwell - General Manager Holiday Inn Kingston Waterfront More

montreal
1 review
5 of 5 stars Reviewed April 24, 2012

I bought my parents a ticket to the Riverdance show at the Krock centre in Kingston April 1 , they are older so since they were coming in from out of town i also treated them to a night at the Holiday Inn - Waterfront . The Hotel is nice and close to the Arena and downtown so that worked... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
April 30, 2012

Dear lolomtrl Thank you for taking the time to leave a review regarding our property. It appears you and your family were able to take advantage of our various hotel amenities and our fantastic location. We hope to have you back soon! Warm regards, Scott Follwell - General Manager Holiday Inn Kingston Waterfront More

Niagara Falls
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2012

My sister and I stayed here on our way through to Ottawa. It was great for what we needed. Our room was comfortable and had a nice balcony. The hotel is situated at the end of Princess St, which is great. We had a great time looking through the used book stores that were only a stone's throw away from... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
April 30, 2012

Dear Gingerclerk, Thank you for commenting on your stay at the Holiday Inn Kingston Waterfront. We not only appreciate you taking time to leave a review of our property but also for choosing to stay with us on your trips to historic Kingston. Exceptional service is what we strive for and it is our priority to ensure guests’ needs are... More

1 review
3 of 5 stars Reviewed April 20, 2012

We were looking forward to the Easter buffet, it was very disappointing. The hotel advertised a seafood and potato selection, but nothing. The server asked if we would like coffee and we didn't see her again. None of the hot trays had signs in front to indicate what they contained. They do not cook eggs as ordered but serve cold... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
April 30, 2012

Dear Harristone, Thank you for sharing your experiences and we are sorry our Brunch was not to your satisfaction. We take comments such as these very seriously for use as immediate improvements. I understand our Food & Beverage Manager has been in touch with you and resolved this to your satisfaction. If you wish to discuss this further, please contact... More

Cambridge, Ontario
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2012

Had to visit Kingston for a funeral and a lot of the hotels were booked. This hotel was very busy with lots of kids/families (I assume some kind of hockey tournament or something). Was a little concerned regarding noise but on our floor the kids were all tucked in bed by 10-11pm. Did hear a couple arguing at 3am though!... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
April 9, 2012

Dear Annnieee, It was our pleasure to host you as our guest! We continually strive to improve our hospitality and service and we appreciate your kinds word about the Holiday Inn Kingston Waterfront. Warm regards, Scott Follwell - General Manager Holiday Inn Kingston waterfront More

Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
341 helpful votes 341 helpful votes
1 of 5 stars Reviewed April 1, 2012

Just returned from a hockey tournament weekend. The hotel was packed with hockey kids and their families and this was our first experience attending one of these "weekends". Okay, under the circumstances I get it with respect to noise and disturbances. But there must be better ways to manage it. Firstly, if the hotel is going to be packed with... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review
April 30, 2012

Dear smittygirl1966 We are very sorry that elements of your stay fell short of your expectations. We assure you that each of the issues you raised will be investigated further. Warm regards, Scott Follwell - General Manager Holiday Inn Kingston Waterfront More

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Additional Information about Holiday Inn Kingston - Waterfront

  • Holiday Inn Kingston Waterfront
  • Holiday Inn Kingston
  • Kingston Holiday Inn
Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Price Range: $$

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