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All 36 Kingston hotels

Holiday Inn Kingston - Waterfront

3.0 of 5 Hotel   |   2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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Ranked #10 of 36 hotels in Kingston
A recent review
4 of 5 stars reviewed 2 days ago
sarahmary572 Stafford, United Kingdom
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467 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Stafford, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great team made me very welcome here as I had been bumped out by the Sheraton, there must be some agreement between the hotels. The team were very helpful in getting me taxis and helping me meet up with fellow travellers in other hotel. I was given a huge room with the most comfortable bed I have slept in for... More

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Rome, Italy
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We just came from a a 3 day vacation in Kingstome and we have been 2 nights at the Holiday Inn Kingston - Waterfront. The location is very convenient. Everything is very close to the hotel The outdoor swimming pool was big and clean. Our room the 510 was clean and big enough for 3 people however we were on... More

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Dirtiest hotel we have stayed in. Reception was VERY friendly and helpful, location was great but room was dirty and I am sure sheets were not changed for our arrival. Air condition unit broken first night, toilet didn't flush the second day, glad we left on third day. Too bad as nice location and friendly reception.

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Ottawa, Ontario, Canada
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff here are very professional and friendly. The rooms are nice, and I like the pool and gym facilities. I have stayed here four times, this was the first that the hot tub was down for cleaning. It's nice to know they maintain it. Akthough all of the staff were very friendly, Holly-Marie was VERY personable and welcoming.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Paid $219 for a executive room, had bugs in it, changed room, it had bugs, finally got a room that we could sleep in. In the morning went for breakfast and it was ice cold, although the staff was helpful we thought for 219 dollars we would get a enjoyable experience.

Was this review helpful? Yes 1
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here many times on business a couple of years ago and loved being on the water. This time my husband and I wanted a night away so decided to book using our Airmiles. We ended up with two double beds in a very dated and musty room on the second floor right over two huge air conditioning units.... More

Was this review helpful? Yes 1
Ottawa, Ontario
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I went to Kingston for a weekend getaway this past Saturday, August 16th and had a lovely stay at the Holiday Inn Kingston Waterfront. We did not spend a lot of time at the hotel but the time we did was enjoyable. Check-in was smooth and quick. Sarah assisted us with a big smile and provided us... More

Was this review helpful? Yes 1
Ontario, Canada
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Have stayed here every yr for over 6 yrs. The first couple yrs it seemed ok. What drew us to this hotel, was the outdoor pool. My husband is here on business and my daughter and I get to relax and enjoy the pool. This yr we had way too many negative surprises! The day we arrived, we noticed the... More

Was this review helpful? Yes 4
London, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not one to be overly picky but did not like stay. Planned for two nights but left early morning after one night. the room had a smell that stuck with us after as we drove home. wi fi was in and out every 5 minutes and I was trying to work while son kept busy on iPad. No help from... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We spent Saturday night here during a weekend in Kingston and while the location was excellent for the sights and sounds of downtown the hotel shows a bit of wear and the housekeeping wasn't the best. Needs a renovation to meet my expectations for a Holiday Inn. We stay at Holiday Inn Expresses a lot too!

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Pharvey45, Thank you for sharing your observations. We take all comments very seriously and will use this for training purposes for immediate improvements. Warm regards, Scott Follwell - General Manager More

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Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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#7 Business Hotel in Kingston
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Official Description (provided by the hotel)
The Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario, 2 blocks from Queen's University (1.53km) and Kingston General Hospital (2.06km) We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km), 1000 Island Cruises (.25km), Kingston General Hospital (2.06km) boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet.We are proud to present the DOX Restaurant and Lounge with (seasonal) patio overlooking Lake Ontario. The Dox features a delicious breakfast, perfect for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Why not make Holiday Inn(R) Kingston Waterfront your next destination for a perfect stay!Breathtaking vista views from your own private balcony will have you surveying Kingston like never before. Historic Kingston is just waiting to be discovered! Join us on Kingston's only TRUE Waterfront Patio, Dox Restaurant and Lounge. Sample our inspired menu creations, while enjoying your favorite beverage! Lakeside dining at the DOX is here and we can't wait to be the host with the most! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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