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All 36 Kingston hotels

Holiday Inn Kingston - Waterfront

3.0 of 5 Hotel   |   2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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68%
Ranked #10 of 36 hotels in Kingston
A recent review
3 of 5 stars reviewed 2 days ago
Pharvey45
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457 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Senior Contributor
24 reviews 24 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We spent Saturday night here during a weekend in Kingston and while the location was excellent for the sights and sounds of downtown the hotel shows a bit of wear and the housekeeping wasn't the best. Needs a renovation to meet my expectations for a Holiday Inn. We stay at Holiday Inn Expresses a lot too!

Was this review helpful? Yes
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Pharvey45, Thank you for sharing your observations. We take all comments very seriously and will use this for training purposes for immediate improvements. Warm regards, Scott Follwell - General Manager More

Oakville, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

I've stayed at many different Holiday Inn each year due to business travel. This hotel disappointed me twice. Sink leaked. Faucet had rust on it. You may want to look at Marriott which is also on waterfront and also consider Sheraton Four Points Hotel.

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Ontario, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My family and I came to Kingston Ont. For an emergency visit to the hospital. Had to spend 2 days here and received the most pleasant and professional help through my dramatic day. Holly-Marie was my guest service representative and was absolutely fantastic!!! Made my whole experience a lot easier. Great job!!!

Was this review helpful? Yes
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear newlyweds2009, I am happy to hear your thoughts on our team members. We take so much pride in the way we work together to make moments happen for our guests. It is always a great feeling to know that our guests are leaving happy and even better, sharing their experiences with us. Thank you again for being our guests... More

Norwich, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very easy to find and is in an excellent location. Parking is very convenient, although charged ($16.00). Reception service was informative and swift. We had adjacent rooms for our family which did not have a connecting door, however credit for the rooms being adjoining per my booking request. Breakfast was not included on our tariff, so check... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Travelcelt_10, Thank you for taking the time to share your experience with us! I am happy to hear that you enjoyed your stay with us and we look forward welcoming you back here for another great stay! Warm regards, Scott Follwell - General Manager More

Montreal, Quebec
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked directly with hotel while enroute to Kingston. Phone reservations handled very smoothly. Upon arrival, smooth sailing at front desk, and we were given a quiet floor (4th) upon our request (a bus load of Germans were coming in - party party party). Room was very nice. Furniture/carpet abit roughed up, but overall, main thing is the bed. Comfy.... More

Was this review helpful? Yes 1
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear FatCatAnna, Thank you for sharing your feedback about your stay. We take all comments into consideration for improvements and I appreciate your detailed notes. We hope to have you back again soon for your next Kingston adventure! Warm regards, Scott Follwell - General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights (July) and again on Aug 13 & 14th, are rooms were clean we had a nice view of the waterfront. The staff were very friendly and provided us with exceptional customer service. We plan to stay again in the near future.

Was this review helpful? Yes 1
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear K A, Thank you so much for taking the time to share your stay with us. We appreciate when guests come to this site to do that. I’m glad you had a lovely stay and we look forward to your next visit! Warm regards, Scott Follwell - General Manager More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night (July 26) at the Holiday Inn Kingston Waterfront. This was the second time we stay at this hotel. We chose this hotel because it is pet friendly. We booked online the "all-in" rate that includes buffet breakfast for two and parking. The only add in cost was the $35 pet fee. Check-in was a breeze. Kyle... More

Was this review helpful? Yes 1
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear travelbug292, We appreciate you taking the time to share your stay with us. I especially love hearing that you thought Kyle was tremendous. We love to hear about our staff and their effect on our guests. We strive to make those expectations for ourselves and feel grateful when guests notice it! Thank you again for being our guests, and... More

Stoke-on-Trent, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Holiday inn Kingston, Ontario. Booked here for a 3-night family holiday, very disappointed on first impressions. It seems like it's not been updated since the 80's. We had 2 queen beds- very comfy. But the room was musty, aircon archaic just like the pokey bathroom. Coffee from the in room machine tasted disgusting. The balcony was absolutely filthy; looks like... More

Was this review helpful? Yes 2
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Jon G, Thank you for commenting on your stay, I will share your observations for future improvements. Regards, Scott Follwell - General Manager More

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A nice hotel in the perfect location. Our room was clean and had a nice view of the waterfront. There is a cute park a few feet from the front door and everything you could want was walking distance, from restaurants and ice cream to walking tours. We were happy with the stay and do recommend this hotel. The staff... More

Was this review helpful? Yes
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Melarose, Thank you for commenting on your stay. I am glad to read you enjoyed your visit with us and will return! Warm regards, Scott Follwell - General Manager More

Welland, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here while Visiting friends. We had some issues with our daughter being ill and this one front desk clerk named Ashley was absolutely fantastic...she brought us new sheets , towels, and tucked my kids back into bed. She was fantastic! Would stay here again. But hopefully with healthy kids!

Was this review helpful? Yes
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Irwinj77, Glad to read Ashley assisted you - she is a great service ambassador. Hope to see you and the family again soon! Warm regards, Scott Follwell - General Manager More

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Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Kingston
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario, 2 blocks from Queen's University (1.53km) and Kingston General Hospital (2.06km) We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km), 1000 Island Cruises (.25km), Kingston General Hospital (2.06km) boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet.We are proud to present the DOX Restaurant and Lounge with (seasonal) patio overlooking Lake Ontario. The Dox features a delicious breakfast, perfect for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Why not make Holiday Inn(R) Kingston Waterfront your next destination for a perfect stay!Breathtaking vista views from your own private balcony will have you surveying Kingston like never before. Historic Kingston is just waiting to be discovered! Join us on Kingston's only TRUE Waterfront Patio, Dox Restaurant and Lounge. Sample our inspired menu creations, while enjoying your favorite beverage! Lakeside dining at the DOX is here and we can't wait to be the host with the most! ... more   less 
Number of rooms
197

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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