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All 37 Kingston hotels

Holiday Inn Kingston - Waterfront

3.0 of 5 Hotel   |   2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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67%
Ranked #10 of 37 hotels in Kingston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
dustin k Kingston, Canada
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401 people have reviewed this hotel

Traveler rating
    127
    138
    79
    40
    17
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123
120
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87
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Kanata, Canada
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Was in Kingston for a hockey tournament recently and this was the hotel the team was given by the organizers. Well located downtown close to restaurants and services. Staff very friendly and polite and go out of their way to be of assistance. Though hotel appears to have undergone some renovations a few features need to be addressed. Our room... More

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Kingston, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great stay, really nice room, clean. Booking the room was for my and my wifes 30th birthday. When we got to are room there was a nice cheese and strawberry spread waiting for us, it was a nice touch. Staff was very nice and friendly. Special thanks to Nicole Kemp. I would definitely book there again

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Kingston, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great weekend at the Holiday Inn Kingston - Waterfront. Upon arrival the staff were very courteous and friendly. The rooms were clean and comfortable. We ate at the restaurant; food was delicious and the service was quick and professional. The hotel is located in a perfect location to experience all that Kingston has to offer. Great hotel... More

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a weekend and was very pleased with the hotel. The accommodations were excellent. The staff upon check-in was courteous and efficient. We ordered room service and the food was delivered promptly. We ate in the hotel restaurant and the food was excellent as was the bar service. I had no complaints at all about... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Fibze! . What an amazing review - thank you for sharing your experience with us. I'm happy to see that you have returned and I do hope a future summer visit is also planned. There are so many great restaurants, attractions, festivals and events in the beautiful downtown Kingston waterfront. See you soon! Warm regards, Scott Follwell - General... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

We spent the weekend at this great hotel just as we have done on many other occasions. This was a busy weekend for the Holiday Inn but their customer service exceeded our expectations. With the excitement of the hockey teams, the staff were still able to accommodate all of our needs. They handled the teams very well and we had... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Danielle D, Thank you for commenting on your recent visit! I am so happy to hear that you enjoyed your stay with us, and we hope to have you back again soon. Maybe for a little longer stay in the summer? Warm regards, Scott Follwell - General Manager More

Halifax, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Booked this hotel because it allowed pets and was a good location. Room was nice, bed was comfortable. There was a hockey team staying and we were "upgraded" to a room in the middle of all the hockey team rooms. After a few hours of kids running up and down the halls screaming we called to ask about quiet hours... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear McKinney83, Thank you for commenting on your recent stay. Please accept my sincere apologies for the disruptions you encountered. When you have a moment, please contact me at 613.549.8400 ext 2600 as I would like to discuss further. Thank you, Scott Follwell - General Manager More

London, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I awoke at 3 am to see my bill at the door. $14 parking charge despite the fact that I have no vehicle with me. I phoned the desk immediately; no apology was offered to the precious customer --- merely words to the effect that when I check out --- mention the fact that this charge should be removed. I'm... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear Patricia P, Thank you for commenting on your recent stay at Holiday Inn Kingston Waterfront. I am saddened to learn of your experiences and will address this immediately to ensure we are servicing our guests appropriately. We look forward to your return in the near future. Warm regards, Scott Follwell - General Manager More

toronto
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here frequently for business and always appreciate the great service. Should you find yourself at the lobby bar, be sure to say hello and grab a drink from Brandon. Brandon defines what good, friendly service is. After a long day, it is always nice to see a friendly, familiar face.

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear craigdubya, Thank you for sharing your experiences! Brandon does go the extra mile to ensure all his patrons are well taken care of. We look forward to welcoming you back soon. Regards, Scott Follwell - General Manager More

Lockport, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in and went right to our room. The front desk let us know that a hockey team was staying in the hotel this weekend. We saw many young boys running around but not bothering anyone. Just being boys! Our room was great. The bathroom floor was heated so no cold tile in the middle of the night. Our... More

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HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear deborah a, Thank you for commenting on your recent stay. I am glad you were able to enjoy our facility and we look forward to your return. Warm regards, Scott Follwell - General Manager More

Peterborough, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is consistently good. I've stayed many times and the room quality is always good, the cleanliness is excellent and the friendliness of the front desk staff is great. This trip I was particularity happy to be helped out by Holly Marie who was extra friendly in a natural way that front desk staff should be. Always my first... More

Was this review helpful? Yes
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review

Dear kawarthaguy, You mention 3 legends of Kingston: The Merchant, Trevor Walsh and of course Hollie Marie at the Holiday Inn! Thank you so much for sharing your experiences with us and we look forward to your arrival again in the near future. Warm regards, Scott Follwell More

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Additional Information about Holiday Inn Kingston - Waterfront

Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Hotel
Holiday Inn Kingston Waterfront
Holiday Inn Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario
Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Kingston
#9 Family Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Official Description (provided by the hotel):
The Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario, 2 blocks from Queen's University (1.53km) and Kingston General Hospital (2.06km) We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km), 1000 Island Cruises (.25km), Kingston General Hospital (2.06km) boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet.We are proud to present the DOX Restaurant and Lounge with (seasonal) patio overlooking Lake Ontario. The Dox features a delicious breakfast, perfect for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Why not make Holiday Inn(R) Kingston Waterfront your next destination for a perfect stay!Breathtaking vista views from your own private balcony will have you surveying Kingston like never before. Historic Kingston is just waiting to be discovered! Join us on Kingston's only TRUE Waterfront Patio, Dox Restaurant and Lounge. Sample our inspired menu creations, while enjoying your favorite beverage! Lakeside dining at the DOX is here and we can't wait to be the host with the most! ... more   less 
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