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Holiday Inn Kingston - Waterfront

3.0 of 5 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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Holiday Inn Kingston - Waterfront
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Holiday Inn Kingston - Waterfront
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508 reviews from our community

Traveler rating
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    179
    104
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    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
28 reviews 28 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The couple times I've stayed here it's been quite expensive. It is simple/average hotel and there's nothing really special about the place. The location of the hotel is great and that's the best thing going for it.

Was this review helpful? Yes
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Tsku188, Thank you so much for taking the time to review your stay with us here at Holiday Inn Kingston Waterfront. We were so sorry to hear that you were not happy with the rates you received when staying with us in July. Unfortunately our rates do fluctuate, daily, weekly, monthly and yearly as business levels increase. July and... More 

Edmonton, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

Our family arrived at midnight Sat/Sun. Room was not cleaned, carpet filthy with food detritus all over. The in room fridge had not been cleaned and the bathroom sink had an oily black ring of dirt encrusted with shaving hairs. Went down to report, told no other room available to transfer us too and that the cleaning staff were unavailable... More 

Was this review helpful? Yes
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello skaterm0m from Edmonton, Thank you so much for taking the time to write us about your hotel experience with Holiday Inn Kingston Waterfront. We are so sorry to have let you down on a number of service failures, especially the cleanliness of your room. This hotel prides itself on being spotlessly clean and well maintained but unfortunately for you... More 

Gloucester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed here with my 80 year old mother. The hotel has a great location overlooking the harbour with plenty of local bars & restaurants. The staff here are excellent. All too often, the chain hotels make you feel like you're just another punter on a production line. Even though we only stayed 1 night, they greeted us by... More 

Was this review helpful? Yes 1
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Martin B, Thank you so much for taking the time to write this beautifully crafted review of your hotel experience with us. Out team at this hotel strives to maintain that family run hotel feel as we would like to consider ourselves the most hospitable in the city. Thanks for noticing. Should your travels bring you back through our... More 

Kingston
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I attended the Xmas Buffet and thoroughly enjoyed all aspects. Our server, Patricia, was very attentive and catered of all of our needs. The quality of the meal and choices were excellent. The chef staff were very efficient, and kept the buffet fully stocked at all times. We used to attend Friday Buffets in the Island View... More 

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HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello harbourbreton and thanks for writing, We appreciate you taking the time to speak about your lovely experience in DOX restaurant on XMAS day. Your kind words will go a long way to generating some more buzz about our fantastic waterfront restaurant. I will personally make sure that Patricia gets a chance to see your comments as I am sure... More 

Ottawa
Top Contributor
50 reviews 50 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 16, 2014

This hotel's best feature is its location - apart from the waterfront it is at the end of the main shopping street, and you can walk from there to K-Rock Centre, restaurants, shops and everything there is to do downtown. It is par with other Holiday Inns we have stayed at. We did have a problem with noisy neighbours (many... More 

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HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello MrsSweetPea, Thank you so much for taking the time to write such a great review of our property! We are happy to hear that we were able to resolve your little noise issues with some rowdy guests. You are very right, this time of year the holiday parties being held in house can sometimes bring out a little too... More 

london
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

If you are in Kingston and want a hotel that is conveniently located, this would be the spot. Views from both sides of the hotel are spectacular. The hotel is a bit dated with ceramic tiles in the bathroom, and dated corian countertops, but are very clean. It has flat 32 inch screens and the channel selection is good and... More 

Was this review helpful? Yes 1
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello DapperDan247 and thank you for taking the time to write us! What a fantastic review of your hotel experience. It truly means a lot for our staff to hear that they are making a difference for our guests every day. We aim to provide spotlessly clean, well maintained rooms and a level of service that can`t be beat, as... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

We have stayed at the Holiday Inn Waterfront, Kingston a few times and have found the rooms to be very home comfortable and relaxing. The proximity too the waterfront which provides access too the boat cruises is a must choice. In addition to the waterfront location it is convenient in walking distance to downtown Kingston and it's wonderful shops and... More 

Was this review helpful? Yes
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Harraseeket, Thank you for taking the time to write such a great review of your hotel experience with us! Our Waterfront location absolutely cannot be beat, especially in the warmer months. The proximity to everything downtown is a continuous draw for our valued guests. The next time you travels bring you through Kingston please don't hesitate to get in... More 

Deerfield Beach, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 29, 2014

I had the opportunity to escape for a couple of days, so decided to visit Kingston Ontario booked into the Holiday Inn for 2 nights. I walked around the downtown area and waterfront which is all very nice, kind of chilly at this time of year but plenty of very nice people to chat with. The hotel is in the... More 

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HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello 85Douglas85 and thanks for writing! We appreciate you taking the time to comment on your hotel experience with us and we are so happy to hear that you enjoyed your time. Kingston is a great city to explore even in the winter! So much history and all the little pubs and shops really make it quite unique. We hope... More 

Toronto
Top Contributor
127 reviews 127 reviews
127 hotel reviews
387 helpful votes 387 helpful votes
3 of 5 stars Reviewed November 27, 2014

I stayed for a night while passing through on business. I have stayed up at properties closer to the 401 in the past, but decided to give this Holiday Inn a try. The location is great; right on the water, downtown, with many restaurants and bars a short walk from the hotel. The hotel itself does offer nice views of... More 

Was this review helpful? Yes 1
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello ToSquarebob1, Thank you for writing us about your hotel experience! We are so happy to hear that you will be joining us again when the warmer weather comes to town and we look forward to having the chance to make your next Trip Advisor review 5/5. When your travels bring you back through Kingston, please do not hesitate to... More 

Mississauga, Canada
2 reviews
3 of 5 stars Reviewed November 26, 2014

Researved a King Bed Suite and front desk person acted like I was getting something fancy. The bed is either an oversized queen or undersized king. No microwave....had to request. Bathroom very simple. Small TV. Paid $159.00 for this room. Way overprized for this room. As if looking across the bay was something when it's below freezing. Get a grip.... More 

Was this review helpful? Yes
HolidayInnKingston, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Melinda J, Thank you so much for taking the time to review our hotel. We apologize that we were unable to meet your expectations of value received for the rate paid. We do offer our guests rates that are competitive with the downtown Kingston hotel market and rates do fluctuate based on availability and demand. You are correct that... More 

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Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario
Hotel Style:
#7 Business Hotel in Kingston

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