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Holiday Inn Kingston - Waterfront

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2 Princess Street, Kingston, Ontario K7L 1A2, Canada
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1 room 1 guest
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Holiday Inn Kingston - Waterfront
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599 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this Holiday Inn before, however, have never written a review, only verbally thanked the staff for a wonderful stay. This stay we wanted to let others know what an amazing stay we had. Our room had a balcony overlooking the water, so we could sit out and enjoy the morning or evening air with a coffee... More 

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Darlene O, Thank you for taking the time to leave such a thorough and complimentary review of your stay with us. We are thrilled that our associates and facility were able to exceed your expectations. I hope we will have the pleasure of serving you again in the near future. Sincerely, Andrea Coss Guest Service Manager More 

Moscow
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel was clean/modern. Rooms were nice size and tastefully decorated. Beds comfy!! Bar and restaurant very nice with waterfront view, and pool was delightful with its own waterfront view. Walking distance to park and downtown area with shops, bars and restaurants. Oh yeah, staff was courteous and friendly!!!

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Marydeliafab, Thank you for taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope we have the chance to welcome you back again. Sincerely, Andrea Coss Guest Service Manager More 

Valley Stream, New York
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Kingston shopping and restaurants walking distance from hotel. St.Lawrence cruise lines adjacent to hotel. Staff was very helfull. We had a very nice room with a view of the seaport. We would stay there again if we were to visit that area .

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello olesmokey220, Thank you for your complimentary review of your stay with us at the Holiday Inn Kingston-Waterfront. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honoured to have you stay with us again on your next visit to Kingston. Sincerely, Andrea Coss Guest Service Manager More 

1 review
1 of 5 stars Reviewed 1 week ago

For our first trip to Kingston's Waterfront we made the choice to stay at the Holiday Inn Waterfront and get an "Executive" room, thinking the hotel and room would be comparable to other Hotel franchises "Executive" rooms. They are not comparable at all this hotel is much worse and offers no "Executive" benefits for their "Executive" rooms or travelers. This... More 

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Tribuwan P, I was very sorry read that you did not enjoy your stay with and and I am very sorry that we let you down while you were with us. The goal of all of the staff at our hotel is to ensure that our guests enjoy their stay with us. Please accept my apologies for the fact... More 

Travelers are raving about these Kingston hotels

Ottawa, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Even though many reviews for this hotel on Trip Advisor were not great, we booked here for a weekend anyway. Having never visited Kingston before we wanted to be on the waterfront. The property is in a great location, but it is in desperate need of some renovations, the entire place, hallways included. Our room was obviously a former smoking... More 

Was this review helpful? Yes 2
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello one1worldtraveller, Thank you for taking the time to write a review of your stay with us. I was so sorry to ready that you did not enjoy your stay and please accept my sincere apologies for the issues you experienced while you were with us. Please know that our management team takes each issue very seriously and will be... More 

Ontario
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in a long time that we have stayed at the Kingston Holiday Inn during the "high" summer season.- and it was great! Even on a sold-out weekend, check-in was quick and easy. Even better, just as we arrived bluesman Chuck Jackson and his band were playing a cool set of hot blues on the Doxx restaurant patio. Free.... More 

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello HerIndoorsOntario, Thank you so much for taking the time to write such a wonderful review of your stay with us at the Holiday Inn Kingston-Waterfront. We were thrilled to read that you enjoyed your stay and that you were able to enjoy a night of our Summer Blues Series on the Dox Patio. I am glad that your well... More 

Toronto
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at all three major hotel brands in downtown Kingston. And while the Delta is nicely located over the water and the Marriott is brand new, both lack the cheerful atmosphere of the Holiday Inn Waterfront. And only this hotel has balconies -- which overlook the harbour. The patio cafe/bar is also delightfully situated on the west side... More 

Was this review helpful? Yes
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello David-Eric, Thank you so much for taking the time to write a review of your stay with us. We were thrilled to read that you enjoyed your stay, our focus is on the guest and providing the best experience, I hope we have the opportunity to welcome you back the next time you travel through Kingston. Sincerely, Andrea Coss... More 

Pickering, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Location, location, location!! Everything we needed was within walking distance. Stayed 4 nights and never moved the car. Waterfront trail steps away. The room was dated but it was clean and comfortable. Great bed!!! Balcony facing the port was nice. Front desk staff was friendly and very helpful!

Was this review helpful? Yes 1
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello 0sunshineseeker2015, We would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Kingston. Thank you for choosing to stay with us. Sincerely, Andrea... More 

Launceston, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have read reviews of this hotel concerning the tired decor, it pales into insignificance next to the wonderful staff for whom nothing is too much trouble. We had a spectacular view over the port, proximity to everthing the city had to offer and a great restaurant inside the hotel. Our room was large with a comfortable bed, great balcony... More 

Was this review helpful? Yes 2
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Marilyn M, Thank you for taking the time to leave such a thorough and complimentary review of your stay with us. We are thrilled that our staff were able to exceed your expectations and make such a positive impact on your stay. Thank you for choosing to stay with us and I hope one day we have the chance... More 

Trenton
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights just recently and the 3rd night was a last minute decision but the staff were so accomodating to ensure we got the same room so we didn't have to move anything. The other days the staff that we met at the front desk were extremely friendly and helpful and the waitress I... More 

Was this review helpful? Yes 1
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Kari D, Thank you so much for sharing your wonderful review of your stay with us. I was so glad to read that you enjoyed your stay. Our goal is to exceed the expectations of our valuable guests and it sounds like we were able to do that. Thank you again for your review and for choosing to stay... More 

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