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Holiday Inn Express Hotel & Suites Kingston

2.5 of 5 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Kingston
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Holiday Inn Express Hotel & Suites Kingston
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298 reviews from our community

Traveler rating
    164
    89
    23
    8
    14
See reviews for
110
74
18
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (49)
  • Jun-Aug only
    (115)
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    (52)
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There are newer reviews for Holiday Inn Express Hotel & Suites Kingston
See the most recent reviews
Zephyrhills, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2014

My husband and I had a great experience when visiting there on Sept. 22, 2014. The staff was very friendly, professional and a pleasure to deal with. We would stay there again if we are ever back in that area. I recommend this hotel highly. There is also a great restaurant down the street called East Street Mario's. Best Italian... More 

Was this review helpful? Yes 1
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear Kathy G, Thank you for writing about your stay. We truly have a great bunch of dedicated customer service professionals here. Glad to hear you enjoyed East Side Mario's too! We look forward to your next visit. See you soon! Warm regards, Scott Follwell - General Manager More 

Thornton, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

We were very impressed with this hotel. The girl at the check in was very helpful. We really enjoyed the breakfast. It was made more enjoyable by Barbara the lady in charge of the breakfast. She was friendly and when I asked her how the pancake machine worked was pleased to show us and explain how it worked. We really... More 

Was this review helpful? Yes 1
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear judy_darvell, Thank you for commenting on your stay! Isn't Barbara great? She is a true customer service ambassador and is always available to assist where possible. We look forward to welcoming you back in the near future. Warm regards, Scott Follwell - General Manager More 

Ottawa, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2014

Close to the 417 and an easy drive to downtown Kingston. Rooms are a good size and well equipped, though I would prefer a bigger bathtub. Breakfast is fine. My only concern would be that the pool is very small, but it's what I would expect at this level.

Was this review helpful? Yes 2
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear ClarkKent007, Thank you for sharing your observations and we look forward to welcoming you back soon! Warm regards, Scott Follwell - General Manager More 

Ottawa ON Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 24, 2014

My wife and I stayed here early Aug for an overnight stay. Check in was fast and easy. The front desk person was happy, cheerful, pleasant and helpful. What more could you want. The room we had was on the first floor, in a back corner. We were very pleasantly surprised, super clean, nicely appointed. A mini fridge that actually... More 

Was this review helpful? Yes 2
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear BooOttawaONCanada, Thank you for your very detailed review and we look forward to welcoming you again soon. Warm regards, Scott Follwell - General Manager More 

Manitowaning, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 16, 2014

As with other reviews, the main benefit to me was location, especially after 9 hours on the road pulling a trailer. Lots of parking in back. Friendly staff, clean and quiet rooms, and Denny's right next door. Gas station on the other side. Would definitely stay there again.

Was this review helpful? Yes 4
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear Duncan T, Thank you for commenting on your stay. While we are very proud of our hotel we are also home to many great team associates here. I am happy to read our dedication and commitment shows. Hope to see you again soon! Warm regards, Scott Follwell - General Manager More 

Ontario
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 5, 2014

Right off 401 and close to several restaurants and stores. Used this location several times while travelling the Montreal to Windsor corridor. Breakfast provided was decent and nice lounge. Reception was quick and ready upon arrival with my priority club membership.

Was this review helpful? Yes 5
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear Lloyd_031, Thank you for sharing your observations! We look forward welcoming you again on your trip through the area. Warm regards, Scott Follwell - General Manager More 

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed there during visit to 1000 Islands (Gananoque). Overall this place is great. Pros: - Close to Hwy 401 - Close to many places to eat (Tim Hortons, Pizza Hut, Dominos..etc) all within walking distance - Outlet mall is also walking distance (15min walk or 2 minute drive) - Decent breakfast (pancakes, cereal, toast, eggs, ham..etc) - Very modern facilities,... More 

Was this review helpful? Yes 4
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear IbnBututta, Thank you for providing very thorough comments! I appreciate your observations and will consider your suggestions for future improvements. Warm regards, Scott Follwell - General Manager More 

Bradford West Gwillimbury, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

It was very clean and the breakfast has a nice variety of choices. Staff was friendly and directed my wife to some good shopping areas. the kids loved the pool. Great having a 24/hr shoppers drug mart across the street as we noticed we had forgotten our toothbrushes before going to bed. Denny's is next door which is where we... More 

Was this review helpful? Yes 3
Scott F, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Dear dwry, Thank you for commenting on your stay. I will advise our Maintenance team on your findings for immediate correction. Warm regards, Scott Follwell - General Manager More 

Salerno, Italy
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 1, 2014

We enjoyed the space and cleaning of the room. Thr staff ws gentle and prepared on the city attractions. They were very committed on our child's needs. The can give you some discounts for 1000 islands tour (ftom Kingston). Pool is clean and big. In tbe neighbourhood many supermarkets even if they have everything you may need (toothpaste, brush, Etc).... More 

Was this review helpful? Yes 3
Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 24, 2014

The hotels in Kingston can be expensive. Waterfront hotels and hotels right downtown are only for those with large wallets. With cheaper ($100 a night average) hotels (read: EconoLodge) you risk sacrificing cleanliness. Going a bit further from downtown and the water is your best bet - you can stay in a nice hotel without breaking the bank. The Holiday... More 

Was this review helpful? Yes 5
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Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Hotel Style:
#1 Family Hotel in Kingston
#6 Romantic Hotel in Kingston
#6 Business Hotel in Kingston

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