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Holiday Inn Express Hotel & Suites Kingston

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11 Benson Street, Kingston, Ontario K7K 5W2, Canada
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Holiday Inn Express Hotel & Suites Kingston
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372 Reviews from our TripAdvisor Community

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Thunder Bay, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for a week for business. Efficient, friendly and helpful check-in, great room cleaning, nice pool & hot-tub, and convenient breakfast. The location is great as well (right off the 401 and near an outlet mall, gas station, grocery, & a Shoppers). Thank you!

Helpful?
Thank failynne28
Ottawa, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday inn Express for work, the room was clean the breakfast was good. The beds are very comfortable very convenient location if you are traveling. Overall a good stay. Will return in the future.

Helpful?
Thank 88Love_to_travel88
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Todd D Guest Service Manager More 

Ottawa
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A relatively new hotel. Conveniently located by highway 401 and Division St which is a main artery of Kingston. Walking distance to many restaurants and outlet shopping, We were there for a hockey tournament and all KIngston rinks are close. Gananoque Casino is about a 15 minute drive east. Kids claimed pool was cool and hot tub not very hot.... More 

Helpful?
Thank TowelboyOttawa
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

NEW HAMBURG
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a fan of Holiday Inn and Holiday Inn Express. As a member of their points program I have earned several free nights over the past three years. Whenever possible, on business trips, I select one of the Holiday Inn offerings. Why? They are consistent in quality, always clean and comfortable. This particular Holiday Inn Express was close to... More 

Helpful?
Thank alrosenberg
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

Arnprior, Canada
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we arrived at this hotel, I was immediately impressed with the front door staff. They accommodated my request for a room on the first floor. Our room was very large because of the king bed. It was nice to have a room with a couch so you don't have to sit on the bed to watch TV which by... More 

Helpful?
Thank TerryS681
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

My husband and I stayed at this hotel for one night while visiting family. The hotel was easy to find, just off the 401. Staff was friendly. Check in was quick and I did not have to remind the receptionist about my points. Room was spacious, quiet and very clean. Bathroom was also very clean with a good supply of... More 

Helpful?
Thank BeverleyTA
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

For some reason I often hesitate with the Holiday Inn Express brand, but not anymore! This hotel is new, clean, spacious and comfortable! The staff are very friendly too! Breakfast buffet was typical of the brand, but certainly fine. It's convenient if you need to stop somewhere along the highway and also just a short drive into the heart of... More 

Helpful?
Thank YaneesYOW
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Guest Service Manager More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed January 4, 2016

I had my windshield smashed driving on the 401 as a large piece of ice fell from a freight liner truck and shattered my windshield glass into my car on a Sunday. After getting incompetent weekend service from my insurance company (re-directed to 3 different agents not in Canada), I arrived in Kingston with my car quite angry and upset.... More 

Helpful?
Thank B D
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

McDonalds Corners, ON
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 28, 2015

I stayed here with my wife over the holidays to visit with family. This is a clean and well run hotel that is convenient to the 401 and shopping. The only real issue I had was the traffic noise because we were on the front where the local pick-up drivers love the sound of their engines as they tear up... More 

Helpful?
Thank Little_Atlas
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2015 via mobile

The room was very nice. Place is clean and modern. I did require to use the business centre (clean and easy). The breakfast was good, normal but good. The breakfast area is nice. The hotel is close to gas stations, 24 hour shoppers drug mart, LCBO, Tims and others. And it is right on the 401. Would recommend for Kingston.

Helpful?
Thank Manuel D
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D. Guest Service Manager More 

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