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All 4 Kanata hotels

Comfort Inn Ottawa West Kanata

2.5 of 5 Hotel   |   222 Hearst Way, Kanata, Ottawa, Ontario K2L 3A2, Canada
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Ranked #3 of 4 hotels in Kanata
A recent review
3 of 5 stars reviewed 2 weeks ago
Francis S Calgary, Canada
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  • Photos (39)
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108 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here in August, 2014. I was travelling with some teammates from USA and we were here for a match. Prior to that I had made reservations several months before and had received abrupt "get off the phone" type experience with them. Since all of our team members were staying here I decided to keep my reservation and go... More

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Calgary, Canada
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Good hotel close to the transCanada highway. We had double beds which were very hard and neither of us could sleep so left about 3 AM. These beds were way beyond firm. I have stayed there many many times but am always treated like a stranger. Comfort Inns should have a loyalty program.

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sudbury ont
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After a long day coming from Antigonish Nova Scotia, I called hotel while en route to book a room,reception was busy so Pierre transfered me to their reservation line. After spending 25 minutes on the phone booking and verifying my info and double verifying the location I wanted to book at we get to our hotel to find out we... More

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Winnipeg, Canada
Top Contributor
82 reviews 82 reviews
74 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 4 nights while in town for an event. Found the staff to be excellent and very helpful at all times as well as very personable. Room was recently renovated and nicely furnished. Wifi was very good and about the only negative was the size of the breakfast room. The hotel is quite large and was very busy during... More

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1 review
1 of 5 stars Reviewed 4 weeks ago

My family, which inlcudes a pair of 22 mth old twins and a 7 year old, spent 2 nights at this hotel. On the first morning, we didn't have breakfast as we woke up late. On the second morning we did and then all hell broke loose. I was nauseated for the entire day, my 7 year old complained of... More

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Thunder Bay, Canada
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk service was great.Our room was clean and the bed comfortable but the room smelled a bit of cigarette smoke.The breakfast had bacon,eggs,cereal,fruits,toast and the drinks so enough to eat.It's a good location and easy to find.I think it's a good value for the money.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Two story, recently renovated (as of July 2014) Comfort Inn. Stayed with Pets which was a breeze and as per another reviewer, the ground floors are incredibly convenient as you can access outdoors through sliding patio door. Small $10 fee per pet. Quick 20 min drive into downtown Ottawa. Decent place to stop in, in quiet/safe residential neighbourhood. Downtown Kanata... More

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Senior Contributor
46 reviews 46 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 22, 2014

We stayed here one night and the country inn in Kanata one nite. Although this was newly renovated, it still cannot compare to the Country inn. The breakfast room was so small there were at best 10 tables. Most of the families had to eat outside or back in their rooms. The service was nice at the check in desk... More

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Antigonish, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

We spent 4 days and 4 nights. We must say all our many places traveled into Canada and the United States, this in particular has been the best. The service we received was far superior to any other, right from the front desk, to housekeeping, and the breakfast staff. They were all so friendly, pleasant, and just couldn't do enough... More

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Halifax, Canada
1 review
5 of 5 stars Reviewed July 13, 2014

We have stayed in a lot of hotels (including other Comfort Inns) and we would have to rate our stay at The Comfort Inn in Kanata (Ottawa West) as the best customer service ever. The staff were always helpful and could not do enough for us. From the booking with Pierre to the friendly service and smile of Christy to... More

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Additional Information about Comfort Inn Ottawa West Kanata

Address: 222 Hearst Way, Kanata, Ottawa, Ontario K2L 3A2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Ottawa West Kanata 2.5*
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Also Known As:
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Kanata
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Ontario

39 photos of this hotel

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Hotel & grounds (6)
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Hotel & grounds (6)
Room/suite (1)
Other (20)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Official Description (provided by the hotel)
Whether travelling with a laptop, hockey skates, concert tickets or arranging to visit family or friends, the Comfort Inn Kanata offers a convenient location, competitive rates and many complimentary features to enhance your stay.Located only minutes from The Canadian Tire Centre, the Bell Sensplex and neighbours Kanata Shopping Centrum.Convenient access to Highway 417 and 20 minutes from the downtown core the Comfort Inn offers the comfort you need at the price you want. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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