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Holiday Inn & Suites Ottawa Kanata

Certificate of Excellence
3.0 of 5
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101 Kanata Avenue, Kanata, Ottawa, Ontario K2T 1E6, Canada
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Holiday Inn & Suites Ottawa Kanata
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Ranked #1 of 4 Hotels in Kanata
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
shipty2 canada
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218 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This property has it all. There is a casual restaurant where the staff is friendly and efficient. You can also order room service which makes it a cut above the typical Holiday Inn. There is a pool and gym too. Our room was so fabulous we stayed an extra day because we felt like we were on vacation when we... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Shipty2 Thank you very much for rating us an "Exceptional Holiday Inn". We strive to provide service and amenities that are above your expectations! Whatever the reason for your stay - business, special event or just a "stay-cation" we hope all our guests feel like they are in their home away from home while at our hotel. We do... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I booked our room thru booking.com instead of the block of rooms deal thru the wedding as i got a better deal! The room we ended up with was on the 'executive floor' which my husband and I joked about lol but the room we got had a separate bedroom and sitting room with a couch, chair, and desk (i... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Aimeekft Thank you so much for your detailed review of your stay with us! We truly value getting guest feedback and it seems like you have touched on a little bit of everything. From our friendly staff to our clean rooms and our delicious onsite restaurant - we're glad that you were able to enjoy all our amenities! While... More 

New Brunswick, Canada
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights in a King room on 8th floor. Room was clean with microwave and mini fridge. Plenty of free parking. Location is good, off the highway with plenty of restaurants of walking distance. Had breakfast at Grafiti's in the lobby and it was good. They even had gluten free toasts.

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Sue217 It's wonderful to hear that you enjoyed your stay with us! We're happy that our convenient location, right off the highway, and within walking distance of over 50 shops and restaurants helped to make your stay so enjoyable. We're also happy to hear that you were able to enjoy our onsite restaurant, Graffiti's Italian Eatery, during your stay... More 

Rockaway Park, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for a conference. The hotel was easy to get to, right off of the highway. Plenty of parking. The people working there were extremely friendly and helpful. The restaurant made special accomendations for us during lunch so that were could return for the workshops in a timely manner. The bartender as well as the servers... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear chrismom310 We're so glad to hear that our hotel and our staff provided you with such a wonderful experience during your convention with us. From our friendly staff, to clean rooms and delicious onsite restaurant we aim to please on every level! We look forward to hosting your conference again next year! Warm Regards, Alana Haining Assistant General Manager More 

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I travelled here from the maritimes for the Luke Bryan concert at Canadian tire centre. Really close to the arena. Great location for shopping and wide variety of restaurants in the area as well The hotel is very updated and clean. We had the executive jacuzzi suite and were very pleased with the room. Highly recommend d... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Travelerfeb2014 I heard Luke Bryan put on an amazing show! We certainly had a hotel full of his fans that evening, and we're glad you chose our location for your weekend getaway. Our convenient location within walking distance of the Kanata Centrum Retail and Entertainment district, and only 5 minutes from Canadian Tire Centre, is certainly a benefit of... More 

Vaughan, ON
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for two nights at the end of April and really enjoyed the hotel. Paul at the front desk was very helpful and I really liked the Graffiti's restaurant in the hotel. Italian style food that also had breakfast and many TVs to watch the game (The Spinach salad was my favorite meal with salmon). The best part for... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear AVKleinburg What an amazing review of your stay with us! You've really covered all the points that we find great about our own hotel and confirmed that we are doing something right! Paul, and all of our staff, are most definitely the secret of our success! We do look forward to welcoming you back again on your next visit... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed April 27, 2015

We stayed at the Holiday Inn for one night recently. I was very impressed by the service and the cleanliness of the hotel and the room... but does cleanliness have to come with a strong scent? When entering the room, I immediately noticed the scent but thought I could live with it. But when I went to bed, it was... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Suzanne Thank you very much for your 5 star review of our property. I'm so happy to hear that our staff, service and cleanliness were all excellent during your stay. I am pleased to inform you that we do certainly offer a "scent sensitivity" cleaning service for our rooms. If we are informed of a sensitivity before the guest... More 

Wellington, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2015

Never have I been so impressed with the overall package. The staff, rooms, and food were excellent!! I can't wait to go back next year and I also plan to bring the family this time. If you want four star food this is the place, their cook one of the best.

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Trinityblacio Wow, thank you so much for your amazing review of our property! We work hard to ensure our property and services will exceed our guests' expectations. We're very proud of our onsite restaurant Graffiti's Italian Eatery. From the food to the service it is most definitely fine dining in a comfortable atmosphere! We appreciate you taking the time... More 

Dartmouth NS canada
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 21, 2015

Its been a couple of years since my last stay, but its as great as I remember. Service was great and check in happened in a breeze. No issues in changing rooms from something next to the elevator to a location a little more quiet Ended up with the queen suite that was well maintained and kept very clean. Great... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Ralph It's wonderful to hear such positive feedback from a loyal guest. We're happy that you continue to chose our location when visiting the Kanata area - even if your visits are a few years apart! Our friendly staff go out of their way to exceed your expectations and our housekeeping team pays great attention to detail to ensure... More 

North Bay, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

I would stay at this hotel again. The rooms were spacious and the small kitchen area was very handy. The front desk staff was friendly and we enjoyed the pool. Plus the location couldn't be beat for shopping!

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Kellisaway I am delighted to hear how you enjoyed your stay at Holiday Inn & Suites Ottawa Kanata, and for noticing and acknowledging our teams' commitment to delivering superlative service. I would like to thank you for staying with us and I do hope you will do so again in the near future. Warm Regards, Alana Haining Assistant General... More 

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