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All 4 Kanata hotels

Holiday Inn & Suites Ottawa Kanata

3.0 of 5 Hotel   |   101 Kanata Avenue, Kanata, Ottawa, Ontario K2T 1E6, Canada
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Ranked #1 of 4 hotels in Kanata
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Heather W Irricana Alberta
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174 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Irricana Alberta
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am going back there if only to spend another night in a hotel that feels like a 5 star resort!! The staff could not have been nicer, the cleanliness, the linen, the beds and being pet friendly, well that was the icing on the cake. Please, if you have to spend money on a place to sleep , find... More

Was this review helpful? Yes 2
KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Heather W, Thank you for taking the time to post a review further to your recent stay with us. Thrilled our hotel, services, but most importantly - our TEAM exceeded your expectations! I hope you will visit us again - we promise to continue to deliver "5 star resort services"! Warmly, Kristine Dempster General Manager More

Smiths Falls, Ontario
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel as we had an early morning depature for a tour the following day. Our check in was quick and efficient thanks to Paul. We took an upgrade to the Executive Queen Suite (totally worth it!) and Paul also made sure that we had an early morning wake up call and pre-ordered our... More

Was this review helpful? Yes 3
KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear canadianeh_20, WOW - I am blown away by your review. A VERY BIG THANK YOU for taking the time to share your feedback for other travelers considering our hotel as their "home away from home"! We are truly committed to creating a "GREAT HOTEL, GUESTS LOVE" - and your comments, in particular your recognition of Paul and Sara -... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Even if i overlook the broken doors, backed up toilet and dysfunctional fridge (and yes we did tell them about all these things on site) - the way our group was treated when trying to make changes to our booking was the worst I have ever encountered booking anywhere in North America. Ottawa is beautiful but trust me stay somewhere... More

Was this review helpful? Yes 2
KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Sarah C, Thank you for taking the time to share your feedback - your review is alarming. I would appreciate if you would be able to contact me directly so I may investigate your concerns directly and hopefully restore your faith in our hotel. I can be reached at 613 271 2371. Warmly, Kristine Dempster General Manager More

Henley-on-Thames, United Kingdom
Top Contributor
56 reviews 56 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleasant hotel with welcoming staff and good facilities. Large, well appointed rooms. Close to the highway (but quiet). Adjacent to a shopping mall. Very functional and efficient. Restaurant is good. Ample parking.

Was this review helpful? Yes 2
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Graeme T Thank you for taking the time to let us know how you enjoyed your recent stay at Holiday Inn & Suites Kanata. We're so pleased that our guest service team provided you with excellent service, and that you enjoyed your experience in Graffiti's Italian Eatery. We hope to welcome you back again in the near future to... More

Ottawa
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on July 26th following a very well coordinated wedding reception for my son. The staff were incredible and a very special thanks to Amanda at the front desk. Amanda provided us with a well appointed Queen Suite. After a night of dancing and drinking, we certainly needed the rest and the beds were quite comfortable. My only complaint... More

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear jeclarkeca We are so pleased that you and your family enjoyed your son's wedding reception at Holiday Inn & Suites Kanata. We know how important a wedding celebration is and thank you for trusting us to coordinate a beautiful event! You're absolutely right, Amanda is a fabulous addition to our team! We're so glad that she was able to... More

Savannah, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 3 nights on a business trip. Within walking distance of some good restaurants. Workout room had a decent complement of machines but get there early. Breakfast special in hotel restaurant was a good value.

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Guest Thank you for your wonderful feedback about your recent stay with us. We know you have a variety of options when travelling on business and appreciate that you chose Holiday Inn Kanata for your three night stay. We're glad that you enjoyed your breakfast in our onsite restaurant and were also able to take advantage of the short... More

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice hotel, placed out of town on a small shopping complex. The room was spacious and clean. The front desk staff were courteous and obliging, especially with some difficulties we were having with our SAT Nav. The restaurant attached was very welcoming, although the bar tender was rather surly. Altogether a very pleasant stay, although seemed a little pricey... More

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Uzum54 We are so pleased to hear that you enjoyed your recent experience at Holiday Inn & Suites Kanata. From the friendly staff, clean guest rooms and welcoming restaurant. We always aim to exceed our guests' expectations! Thank you for taking the time to let us know that we made your stay an enjoyable one! Warm Regards, Alana Haining... More

Markham, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent an evening at the hotel. It was a comfortable stay and clean. We had a suite. A Queen bed, in a room separated by two doors which led to a sitting area. Sofa bed, chair and desk. Decor was clean and ok. Bathroom was clean. Location is excellent as you can walk to some shops and restaurants. There are... More

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear agbbrown We're happy to hear that our convenient location and comfortable suites make us your choice of hotel while in Kanata! We strive to exceed our guests' expectations each at every time they visit us. We look forward to welcoming you back again to enjoy our hotel, and hopefully have a chance to enjoy our dining room as well!... More

boisbriand
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

We booked this hotel as we were attending a wedding reception on its premises. Our room was a queen suite with bedroom and living room area separated by 2 windowed double-doors (with curtains). Queen sofa and comfortable chair. Business desk, kitchenette area with mini fridge. 2 flatscreen TVs, Nice decor and comfortable bed. Quite as well. We had purchased the... More

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear rmoley Thank you for providing us with your feedback about our hotel. I'm so glad to hear that after attending a wedding at our hotel you found your room to be such a comfortable, convenient place to spend the evening. We're especially glad that you enjoyed your breakfast in Graffiti's Italian Eatery - this is certainly an area we... More

Toronto, Ontario
Top Contributor
57 reviews 57 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 16, 2014

It was my second time staying here for work. When I arrived and went to my room, there was a strong chemical type smell. I called down to the front desk and the staff member was very helpful. He took me to various rooms until I found a room where the smell was not quite as strong. I know I... More

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear tvizz Thank you for your feedback about your recent stay at Holiday Inn & Suites Kanata. We're pleased to hear that our staff was able to assist you during your stay. For future stays we would absolutely be able to accommodate you in a "scent free" guest room. Please feel free to contact our front desk prior to your... More

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Additional Information about Holiday Inn & Suites Ottawa Kanata

Address: 101 Kanata Avenue, Kanata, Ottawa, Ontario K2T 1E6, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Ottawa Kanata 3*
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Also Known As:
Holiday Inn And Suites Ottawa Kanata
Holiday Inn & Suites Ottawa Kanata Hotel Kanata
Holiday Inn Ottawa
Holiday Inn Kanata
Holiday Inn Select Hotel
Kanata Holiday Inn
Holiday Inn & Suites Ottawa Kanata Ontario

70 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a video tour of our hotel! )Pour de l'information en Francais, visitez : Holiday Inn & Suites Ottawa Kanata) Welcome to Holiday Inn & Suites Ottawa - Kanata. Searching for Ottawa hotels? Look no further than Holiday Inn & Suites Ottawa - Kanata, just a short drive from downtown Ottawa and the Scotiabank Place. Our leisure travelers will find that our Kanata hotel in Ottawa is ideally located near downtown Ottawa, granting you access to hockey games at Scotiabank Place, movies at AMC 24 Theatres, skiing at Mount Pakenham and skating on the Rideau Canal, the longest skating rink in the world. We are only minutes from the Loch March Golf Club and the Canadian Golf Club. You can shop for souvenirs next door at the Centrum Retail & Entertainment District. Are you on a business trip to Ottawa or Kanata? Our hotel has the right amenities for your stay. You can enjoy free high-speed, wireless Internet access, a state-of-the-art Business Centre and seven meeting rooms for your convenience. If you're looking for Ottawa hotels, our Holiday Inn & Suites is the smart choice. You can enjoy pay-per-view movies, a microwave, a mini fridge and a work desk with an ergonomic chair in our Kanata hotel rooms. Choose Holiday Inn & Suites for your next Ottawa hotel. ... more   less 
Number of rooms
152

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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