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Holiday Inn & Suites Ottawa Kanata

3.0 of 5 101 Kanata Avenue, Kanata, Ottawa, Ontario K2T 1E6, Canada
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Certificate of Excellence 2014
Holiday Inn & Suites Ottawa Kanata
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Holiday Inn & Suites Ottawa Kanata
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193 reviews from our community

Traveler rating
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    78
    25
    8
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed overnight when attending a nearby wedding. Surprised that my modestly priced room was really a suite. Small but very nice. Large bathroom, kitchenette and very clean. Front desk staff accommodated an early check in, to ensure I got to the wedding on time, and called the room shortly after I got there to ensure everything was satisfactory. Parking was... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I came to Graffitis Italian eatery a few nights ago. My family and I were skeptical at first walking into an empty restaurant( to be fair they just opened) but non the less had a great dining experience. We were greeted with a smile and explained from our server that a new menu was in effect. How... More 

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KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Victoriakendle, Thank you for taking the time to share your feedback further to your recent dining experience at Graffiti's Italian Eatery. I am so happy to hear that you enjoyed our new menu- Chef Andrew, Steven, and their teams have been excited to launch it. Luis is one of our "rising stars" and I am proud that his passion... More 

Barrie, Canada
Top Contributor
182 reviews 182 reviews
17 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a base for business meetings in Kanata and personal visits to Ottawa this location was ideal. Close to major traffic arteries but rooms are quiet for sleeping. The bed was very comfortable, nice linens, pillow options, generous towels. The room was very clean and I really appreciated the desk in my room for work assignments. The breakfast at the... More 

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KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Peytonsage, Thank you so much for your positive review further to your recent stay at our hotel. Our team strives to deliver a "Great Hotel, Guests Love" - and I am delighted that you have affirmed our teams' commitment to ensuring a "spotlessly clean, well maintained" hotel. The next time you stay with us - be sure to try... More 

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for a week. Ok hotel. Older building. I didn't have full curtains, had microwave and fridge. Great location around lots of restaurants. The Italian resto connected to the hotel is overpriced w small portions and ok taste. Margherita pizza didn't have fresh basil as advertised and tiramisu lacked flavour. Stayed here for work, would stay again for... More 

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KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear sneekymongoose, Thank you to you and your company for choosing our hotel for your recent week long stay. Our queen suites are perfect for our guests staying with us for extended durations, offering an adjoining living parlor - for additional space and comfort. We are proud of our favorable location adjacent to Landmark Cinemas, and over 50 shops and... More 

Ontario
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night to do one shopping and for a basketball tournament. Great location, close to shopping, new outlet mall, restaurants and CT Centre. Friendly front desk staff and good amenities in the hotel (pool, restaurant, fitness room). Clean hotel and rooms. No bed bugs (we checked thoroughly). My only minor issues were the carpet in the room was... More 

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KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear IronLeague, Thank you for taking the time to share your feedback further to your recent stay with us. Our "incredibly friendly" team is committed to ensuring a "spotlessly clean, well maintained" hotel - your thorough inspection confirmed this! Appreciate your feedback regarding the product in your guest room, we will continue to make investments to improve our product towards... More 

Kanata, Canada
1 review
5 of 5 stars Reviewed November 10, 2014

We recently had a breakfast in the Graffiti's restaurant at the Holiday Inn Kanata location for 60 people. They were very accommodating, the service and the food was fantastic. Thanks to Steven Bitter and staff. 1st class restaurant.

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear moethetoe We very glad that your family breakfast in Graffiti's Italian Eatery was so enjoyable! Our recently renovated restaurant, with flexible seating options, offers the perfection location for group gatherings. Thank you for noticing our excellent food and service and your compliment to Steven Bitters, Restaurant Manager, will certainly be passed along! We look forward to welcoming you and... More 

Quebec City, Canada
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 9, 2014

We visited this hotel when we went to Ottawa to see a concert. The venue (Canadian Tire Center) was an uncomplicated 10 minute drive from the hotel, which was very convenient. There were lots of restaurants and stores in the hotel area too. The staff at the hotel was friendly and effective. There's a small pool and spa area which... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear lynelf Thank you very much for your wonderful feedback about our hotel and staff. We're glad that you were able to use our convenient location, close to the highway and a multitude of shops and restaurants, to its full advantage. We look forward to welcoming you back again when your travels bring you to the Ottawa-Kanata area again -... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

This was a clean and convenient location for my purpose. It was 1\2 an hour away from Ottawa parliament buildings and the Byward market. This location was easy to get to off of the highway and there was a shopping center across the road for anything you may need.

Was this review helpful? Yes
KADOttawa, General Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Pat W, Thank you for taking the time to share your feedback further to your recent stay with us. Delighted our services and location met your expectations. Hopefully next time you are in town - you will have an opportunity to stay with us a little longer - we look forward to it! Warmly, Kristine Dempster General Manager More 

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 4, 2014

The service is good,the food is good. There is an issue with the front desk comprehending the customer's message and then acting on the same. Had a lot of issues with regards to payment as they overdeducted.

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Kalpana Thank you for taking the time to provide us with your feedback about your recent stay with us. We're so glad that during your extended stay with us you enjoyed good service from our friendly staff and enjoyable food in our onsite restaurant. I do apologize for the billing difficulties encountered when using an international travel card. I'm... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very nice interior. Room are very well appointed and very comfortable. Plenty of channel selections on the TV. Staff are excellent and very friendly. I ate breakfast in the restaurant and it was very good.

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Gerard Thank you very much for your wonderful feedback about your recent stay with us. It's always a pleasure to hear about our friendly staff from our guests! We're so pleased you enjoyed your breakfast in Graffiti's Italian Eatery. We're very proud of the recent renovations we have completed in that space, and also happy to welcome our new... More 

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Additional Information about Holiday Inn & Suites Ottawa Kanata

Address: 101 Kanata Avenue, Kanata, Ottawa, Ontario K2T 1E6, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Ottawa Kanata 3*
Number of rooms: 152
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Also Known As:
Holiday Inn & Suites Ottawa Kanata Hotel Kanata
Holiday Inn And Suites Ottawa Kanata
Holiday Inn Ottawa
Holiday Inn Kanata
Holiday Inn Select Hotel
Kanata Holiday Inn
Holiday Inn & Suites Ottawa Kanata Ontario

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