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Courtyard by Marriott Hamilton

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1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
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1 room 1 adult
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181 Reviews from our TripAdvisor Community

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Chelmsford, Massachusetts
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I chose to stay at the Courtyard after a late arrival into Pearson Airport. The hotel has the typical courtyard amenities. Room was well appointed for my needs, quiet, and best of all I had a great nights sleep.

Helpful?
Thank MrYellek
Sarnia, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on December 25th. We had a medical situation and the staff were so helpful. They gave us directions to the hospital and found us a pharmacy that was still open late at night. I wish I could remember the name of the woman working that night. Thank you!

Helpful?
Thank Noszenko
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I will not recommend this hotel and will never return. The swimming pool was occupied by 30 screaming kids and three Mothers who were extremely aggressive to us because we put in a complaint. There were 3 crazy women who created a freak show. Seriously, I have never experienced such low class people ever in my life. They had no... More 

Helpful?
Thank Angie155019
GMCYH, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Angie155019 Thank you for providing feedback. The comfort of our guests is something that we strive for every day and I am sorry to hear of this experience you had while trying to enjoy the amenities of the hotel especially in regards to the pool. Sincerely, Brian Lubbers General Manager More 

Ontario
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once again stayed here after flying from Hamilton Airport. The staff here are fantastic! We arrived the week before our stay to leave our car and had no problem getting to the airport with their shuttle. When we landed at midnight, everyone's thoughts are sleeping in their own bed. We live about 1.5 hours away, but were thrilled to know... More 

Helpful?
Thank czechmate1ca
GMCYH, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear czechmate1ca, Thank you for taking the time to provide us with your feedback. It's great to hear that you enjoyed your stay including a very comfortable bed. Our team strives to provide a memorable experience and it's great to know that you have chosen us again for your accommodation needs in Hamilton We truly look forward to welcoming you... More 

San Clemente, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 29, 2015

I stayed here on Christmas Eve having had a long travel day. It was super comfortable, as always. A bit of noise out in the hall, but not a big deal. I love Marriott! The guy at the Starbucks downstairs was helpful and gave me some extra cream for my room. The reception people are just a tad on the... More 

Helpful?
Thank Judy B
GMCYH, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Judy B, It is great to hear that you enjoyed your stay with us on Christmas Eve and that you were comfortable after your travels. We appreciate your feedback as well in the areas that we can show improvement. We look forward to welcoming you again. Best, Brian Lubbers General Manager More 

Niagara Falls, Canada
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 14, 2015

I stayed at the Courtyard for two nights and I was very impressed by the hotel and the staff. Every interaction that I had was very friendly. The location is very conveniently and there are a number of restaurants close by (within walking distance). There is plenty of parking at the hotel.

Helpful?
Thank LouLewNF
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear LouLewNF, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Brian Lubbers General Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 11, 2015

Nice hotel and within driving distance to a lot of restaurants and businesses. Clean lobby and rooms. Rooms are spacious and have a refrigerator and coffee station. Free Wifi. No free breakfast. Have stayed here multiple times...mostly enjoyable, but once had a dirty washcloth and the coffee wasn't removed from the coffee pot. Will return and would recommend to others.

Helpful?
Thank 659tisat
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear 659tisat, Welcome back! We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you find our amenities and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Brian Lubbers General Manager More 

Sudbury, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 31, 2015

My husband & I stayed at this hotel from Oct 22nd to Oct 29th. I can not express my gratitude to the staff there.They were so sweet & thoughtful & made us feel welcomed from the time we arrived to the time we left. The young ladies at the front desk were polite, smiling & went out of their way... More 

Helpful?
Thank elecktramcl
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear elecktramci, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased that our associates made you feel at home. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and I look forward to sharing your kind remarks with the team. Best, Brian Lubbers General Manager More 

Richmond, Canada
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 9, 2015

Conveniently located within 15 minute drive from airport. Family restaurants including Keg within 5 - 10 min walk. Bed was comfortable, room was reasonable size. Bistro style restaurant. Breakfast selection limited but adequate. Hotel airport shuttle available.

Helpful?
Thank Richard0828
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Richard0828, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Brian Lubbers General Manager More 

Wilmington, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

I have stayed at this hotel multiple times in the past few years for work trips. This last trip, I had an issue with my room door, where I wasn't able to access my room for a couple hours one night. I understand that these things happen and I was really curious to see how the management would handle this... More 

Helpful?
Thank Brent H
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Brent H, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we really appreciate your... More 

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