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Courtyard by Marriott Hamilton

3.0 of 5 1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
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Courtyard by Marriott Hamilton
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140 reviews from our community

Traveler rating
    37
    67
    21
    6
    9
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44
32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the M for the past 10 years ... luv it ... now, they have renovated ... good ... but the new Bistro stinks ... worst food I have ever had for breakfast ... my wife and I decided ... 'get enough in the belly to get us to an OnRoute' ... and that is what we... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Peter T, I’m so glad you enjoyed our hotel and location. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. I'm sorry for your disappointment in our new Bistro. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Andrew Holmes General... More 

Chatham, Ontario
Top Contributor
143 reviews 143 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed here for a night while visiting our daughter at university. It seemed a bit out of the way but the hotel is very clean, the lobby area is very open and inviting and our room was clean and very comfortable. Would definitely stay here next time we stay over in Hamilton.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear greaume, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms. We look forward to you visiting us again the next time you travel to the area. Thank you for staying with us. Best, Brian Lubbers General Manager More 

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 24, 2014

Hotel was very nice as were the rooms. Staff were very nice as well. overall the stay was comfortable and relaxing. I'm not giving 5 stars as there was no included continental breakfast. You have to pay to upgrade and while the food was good you are better hitting a greasy spoon. For these prices I'd expect breaky to be... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear bluefevah, Thank you for sharing your kind review with us and other travelers. The Courtyard brand has been designed to offer an a la carte breakfasts in a bistro-style concept in order to provide a wider range of options and healthier selections. I’m glad you enjoyed our modern rooms, great location and friendly service. It’s encouraging to hear that... More 

Mississauga
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed October 20, 2014

A little too big for my tastes, but I'm a small home enthusiast. The facilitates were new and clean, and the staff very thoughtful. Our package didn't include breakfast, and we were a little uncertain about what we'd be able to get for breakfast looking at the tiny little cafe, but breakfast was better than several sit down hotels I've... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear cokotic, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable bed and Bistro made for a truly pleasant experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Brian Lubbers General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014 via mobile

I stay here all the time for business. The rooms are consistently clean. And the renovations are beautiful. Thank you for putting In a Starbucks! Rebecca at the checkin was very friendly and helpful. Tissa is great. He remembers our names and is a joy to talk to.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Jbala7, We are so appreciative of your kind review and patronage. It is rewarding to know that you enjoy our modern rooms and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and we look forward to your next visit. Best,... More 

Kelowna, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 27, 2014 via mobile

But after changing rooms we had a very peaceful night,good beds nice room. Restaurant was a disappointment as everything seems to be microwaved,cold beer was welcome at the.end of a long day Staff was really helpful with any problems we encountered ,extra coffee etc.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear kelownakids, Thank you for sharing your feedback. I was disappointed to hear of your initial frustration due to noise pollution but glad we were able to find you a quiet and comfortable room. I regret that you did not find our food to your liking. We appreciate our guests taking the time to provide us with detailed feedback. This... More 

Meaford, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

The hotel is lovely. To get there we used the direction finder from the hotel which was excellent. We were a bit perplexed at the entrance which was hard to see from the busy road since the hotel is set back on the lot. We were very impressed that one reason was that a cemetery is located almost in the... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear MCAT00, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Brian Lubbers General Manager More 

Toronto, Canada
Top Contributor
137 reviews 137 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 27, 2014

Had to come to Hamilton for a wedding in July and this was the recommended place for the guests to stay over at. The good - great hotel, just beautiful. Quick check in and out and spotless bedroom, cable TV, fast internet and clean bathroom. Greats nights sleep and big enough to chill with friends after the party. The bad... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear robby321, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We hope to see you again soon. Best, Brian Lubbers General Manager More 

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 26, 2014

The good: Rooms and foyer recently updated (shower/bathtub are still original and not very nice). Comfortable beds. Clean rooms. Paul Mitchell toiletries. The so so: Elevators have not been updated, so they are slow and clunky. The bad: The location is good if your goal is highway accessibility. Otherwise, this location feels like it's in the middle of a cluster... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Canadian P, It’s nice to hear from you. Thank you for acknowledging our updated rooms, comfortable beds and high-end toiletries even though you did not find us to be a good value. Our associates strive to provide sincere and efficient hospitality and we clearly missed the mark; please forgive us. Your comments, which highlight our successes and areas for... More 

Belleville, Canada
1 review
4 of 5 stars Reviewed June 28, 2014

Liked that it was Upper James St. was close to where we had to go easy access to all the place where we wanted to go, the staff were all friendly and very helpful. We liked this room definitely one of our favorites.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

We're happy to hear from you, and we're glad to know that we have become one of your favorites. It's great to learn that you enjoyed our room, convenient location and helpful staff. Please plan to visit us again the next time you travel to the area! Best, Brian Lubbers General Manager More 

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Additional Information about Courtyard by Marriott Hamilton

Address: 1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
Location: Canada > Ontario > Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Hamilton 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Courtyard Hamilton
Hamilton Courtyard
Courtyard By Marriott Hamilton Ontario

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