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Courtyard by Marriott Hamilton

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1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
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Courtyard by Marriott Hamilton
Courtyard by Marriott Hamilton
Courtyard by Marriott Hamilton
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Courtyard by Marriott Hamilton
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    163 Reviews from our TripAdvisor Community

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    Traveler rating
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      81
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (36)
    Date | Rating
    • English first
    • German first
    • Russian first
    • Any
    English first
    • All months
      (163)
    • Mar-May only
      (36)
    • Jun-Aug only
      (46)
    • Sep-Nov only
      (35)
    • Dec-Feb only
      (46)
    All months
    Brampton, Canada
    4 of 5 stars Reviewed 2 days ago NEW

    Hotel was very clean, beautiful and comfortable. Andrea was great at the front desk, but bistro workers seemed somewhat inexperienced! Food was decent but expensive! Could have and should have eaten at the Keg... As the price would have been similar!

    Was this review helpful? Yes
    1 review
    5 of 5 stars Reviewed 2 days ago NEW

    My family came for 3 nights over the long weekend and had a wonderful stay! The room was clean, modern and a great size. The staff were friendly and accommodating. For the room price I wish there was a continental breakfast, as the bistro prices are pretty high for what you get. But can't complain about Starbucks coffee in the... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear Meagan M, We are happy to hear from you and value your kind review. It is encouraging to know that your family's stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Brian Lubbers General Manager More 

    Arkansas
    Level Contributor
    60 reviews
    46 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    4 of 5 stars Reviewed 1 week ago NEW

    I normally stay at another brand chain, but all their rooms were just too pricey, and after seeing one of them in downtown Hamilton, I'm glad I didn't pick it (looked in horrible condition). This Courtyard was great. Always pleasant service from the front desk and the bar. Easy parking. Very updated property and rooms. Room had a coffee maker... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear Eric W, Thank you for sharing feedback on your experience; I appreciate your detailed review. Incredible reflections like yours give us areas to improve our guest experience. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We look forward to seeing you again soon! Best, Brian Lubbers General Manager More 

    Winnipeg, Canada
    Level Contributor
    70 reviews
    55 hotel reviews
    common_n_hotel_reviews_1bd8 113 helpful votes
    5 of 5 stars Reviewed 1 week ago

    ***I travel for a living and stay in many different types of hotels**** This hotel is BEAUTIFUL! The rooms are recently remodeled and its one of the nicest hotels I've stayed at. I felt like I was in a 5 star hotel room. The decor is beautiful and the beds are sooooo comfortable. The wifi was fast as well! I... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear Canadawj, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Brian Lubbers General Manager More 

    Level Contributor
    12 reviews
    3 hotel reviews
    4 of 5 stars Reviewed 2 weeks ago

    The Hotel has lots of Parking, The lobby is open and welcoming, Rooms were large and well appointed. Over all I found staff to be quite efficient and friendly. The Lobby Restaurant/Bar seemed to offer a good selection but prices were quite high and it was hard to understand when it was open, could not see hours of operation posted.... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear Ross D, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I appreciate your remarks regarding our elevator and Bistro hours. Thank you for choosing our hotel while in the area and we hope to see you again on a... More 

    Carmel, Indiana
    Level Contributor
    135 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Wanted to experience Canada and this hotel was fairly near Niagara Falls and other stuff. Nice Lake Ontario walking park about 3 miles from hotel. Staff was nice but I must say every time I tried to call front desk it would ring and ring and I didn't get an answer. Pool was clean but a bit on the small... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear S8epilot, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to... More 

    Naples, Florida
    Level Contributor
    95 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 68 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    This is one of the nicest hotels in Hamilton. The rooms are clean and recently renovated. The small cafe/bar is open from 6:30 am to 10:00 pm. There is a pool, jacuzzi and workout room. There is a lounge with a fireplace adjacent to the lobby with computer access and WIFI.

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear CaptHMSimpson, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Brian Lubbers... More 

    Markham, Canada
    Level Contributor
    15 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    Door design is the worst with latch always sounding like you're slamming the door. Currently between a couple rooms of loud neighbors 1am - 3am that take turns talking loud in hallways and go in and out of their rooms every 10-15 min. Still awake wondering when they will just go to sleep. Reminds me of student residence... Would rather... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear alwaysgetwhatupay4, I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a restful night's sleep. Again, on behalf of our entire team – I offer... More 

    Hamilton
    Level Contributor
    10 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Comfiest bed ever. A little pricey for Hamilton but I saved 20% on Expedia so I felt a little better. Love the little cafe/bar and lounge area. Great amenities on site pool, fitness, outdoor garden. Great spot to have a conference, event or be close to YHM airport, restaurants within walking distance and close to public transit.

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear SAST82, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Brian Lubbers General Manager More 

    United States
    Level Contributor
    21 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    After arriving from a very long and thrice delayed trip, I was content to get to my room and get some sleep. I did notice the pool and fitness area, both of which looked great. From the room, I saw a lovely courtyard, that would have been a great place to sit and relax had it not been raining. The... More 

    Was this review helpful? Yes
    ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

    Dear Benjwool, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our comfortable accommodations made for a good night's sleep after a long trip. I'm sorry our associate did not make you feel welcome at registration. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed... More 

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