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All 21 Hamilton hotels

Courtyard by Marriott Hamilton

3.0 of 5 Hotel   |   1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
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Courtyard by Marriott Hamilton
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76%
Ranked #6 of 21 hotels in Hamilton
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Kim S Ontario, Canada
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124 people have reviewed this hotel

Traveler rating
    34
    58
    17
    6
    9
See reviews for
40
27
16
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were in Hamilton as he was running the 'Around the Bay 30k' run. Most of his group were staying in the downtown area but our hotel was up the mountain further out. The area seemed to be more a more residential and shopping area but all of a sudden on the main street there was the... More

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Kim S, Thank you for your review! We hope your husband had a great time running the "Around the Bay 30k" and we appreciate you selecting Courtyard Hamilton to serve your hotel needs. We're pleased to know our clean accommodations and friendly service made for such a comfortable stay. We hope to have you both as our guests again in... More

Toronto
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The renovations that have been done to this property are spectacular. It has the feeling of a 5 star, even tho they are a category 3. The rooms are spacious, warm, comfortable and works well for any traveller. The wifi in the room is strong and there are 3 networks to choose from. Warm and welcoming staff at this hotel... More

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Diggy6, Thank you for sharing feedback on our renovations updates and the comfort you experienced at Courtyard Hamilton. Our dedicated staff is committed to guest satisfaction and eager to please. We appreciate your loyalty to our brand and hope you’ll visit us again soon. Thanks again. Sincerely, Brian Lubbers, General Manager More

Barrie, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Although this hotel is clean and well taken care of,there are a couple of points that take away from the over all stay.This place has a new restaurant that just open, while construction was on they did have complimentary breakfast available. As a group staying there for work and have to be on the job site at 6:30 am, this... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dallas I, Thank you for sharing feedback from your stay. Your satisfaction is important to us and we're very sorry for your disappointment in our breakfast service hours. We value your business and hope to speak with you directly regarding your experience. Please contact me at your earliest convenience to further discuss so we can work towards a suitable resolution.... More

Lacombe, Alberta, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

Nice clean and quiet even during renos.ask about the cost of Breakfast it was $13. I booked rooms for my wife there on priceline and got them for about $75 US so try bidding to save money but no guarantee you will get this hotel. We'd stay here again

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

LacombeFamily12, Thank you for sharing your experience with us at Courtyard Hamilton. We're happy to hear you enjoyed a quiet stay and would return for future visits. We hope to see you again soon. Thank you again for writing. Sincerely, Brian Lubbers, General Manager More

Sault Ste. Marie, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

This hotel has been recently renovated, and the restaurant was still being renovated in early March 2014, but was close to done. It is a very nice facility with a small pool, exercise room, moderate sixed TVs, free newspapers and Wifi, and a good breakfast that is not too expensive. The staff is efficient, the rooms large and well-appointed and... More

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Business155012, We appreciate your feedback and thank you for writing a review from your stay at Courtyard Hamilton. It's great to receive your compliments regarding our renovation updates, and we're glad our hotel and amenities were well suited for your travels. I apologize for the noise disturbances you encountered during your stay. We value your business and hope to welcome... More

Brampton, Canada
Top Contributor
87 reviews 87 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 3, 2014

we were able to check in early which was very much appreciated. The room was nice and clean. the bed was very comfortable. Internet connection was great. Emily and Amanda at the front desk were helpful in getting billing issues straightened out. The hotel was not noisy at all despite the renovations that were going on. Parking was at a... More

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

2011taurus, We appreciate hearing feedback from your visit to Courtyard Hamilton. It’s great to know you enjoyed a comfortable stay and found our hotel well suited for your travel needs. I look forward to sharing your comments with Emily and Amanda on their helpful service and thank you for recognizing their efforts. We apologize for the issues you encountered in... More

London, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2014

We have stayed at this hotel on 2 occasions now so that we could get early morning flights. Great spot close to restaurants and airport. We were treated royally by Kenye and he even remembered us from our previous stay. We felt very welcomed. Tim picked us up promptly and the shuttle service was terrific!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Diane S, Thank you for your kind review and return visit with us at Courtyard Hamilton. We're pleased to know that our park and fly package added convenience to your travels, and you found our staff to consistently provide excellent service. Please plan to visit us again for your next trip. Thank you! Sincerely, Brian Lubbers, General Manager More

southern ontario
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 8, 2014

We required a overnight stay near Juravinski Hospital. The hotel amenities, room and staff were beyond our expectations. Good parking privileges. It was a short drive to the hospital as we had to be there for 7:00 AM. We would definitely stay here again, if required. The price was a little steep and we would suggest that they provide a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

buzzie2, Thank you for sharing feedback from your stay with us at Courtyard Hamilton. We appreciate the opportunity to serve your hotel needs before your early morning appointment at Juravinski Hospital. It's fantastic to hear we exceeded your expectations with our amenities and service. We hope to extend our hospitality again if you return to the area. Thank you again... More

North Bay, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 24, 2014

My friend & I stayed here for one night, she asked for a room on the ground floor due to health reasons and we were provided with a ground floor room near an exit. A couple of hours into our stay our room smelled like cigarette smoke, possibly from people smoking close to the exit or smoking in their room... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

T M, Thank you for writing a review. We appreciate your complimentary feedback on our clean and comfortable accommodations, as well as providing opportunities for improving our guest experience. We sincerely apologize for any inconveniences you experienced during your stay. Your feedback is important to us and we hope to provide a more positive stay in the future. Thank you... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

Kenya was extremely helpful and courteous when helping me get things set up for my parents who were without electricity during the ice storm. He reserved a roo and let me know that they are being very flexible with the cancellation policy as they understand that the power outtage was a big unknown to those affected. He even arranged to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Rain L, Thank you for taking the time to share feedback from your experience with us at Courtyard Hamilton. Our staff makes sincere hospitality their priority, and I'm pleased to hear their excellent service exceeded your expectations. I look forward to sharing your compliments with our team, and I will make sure Kenya receives a special commendation for his outstanding... More

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Additional Information about Courtyard by Marriott Hamilton

Also Known As:
Courtyard By Marriott Hamilton Hotel
Courtyard By Marriott Hamilton Hotel Hamilton
Courtyard Hamilton
Hamilton Courtyard
Courtyard By Marriott Hamilton Ontario
Address: 1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
Phone Number:
Location: Canada > Ontario > Hamilton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Hamilton 3*
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