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All 20 Hamilton hotels

Courtyard by Marriott Hamilton

3.0 of 5 Hotel   |   1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
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Ranked #6 of 20 Hotels in Hamilton
A recent review
5 of 5 stars reviewed 5 days ago
cokotlc Mississauga
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137 reviews from our community

Traveler rating
    37
    65
    20
    6
    9
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43
31
16
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

A little too big for my tastes, but I'm a small home enthusiast. The facilitates were new and clean, and the staff very thoughtful. Our package didn't include breakfast, and we were a little uncertain about what we'd be able to get for breakfast looking at the tiny little cafe, but breakfast was better than several sit down hotels I've... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear cokotic, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable bed and Bistro made for a truly pleasant experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Brian Lubbers General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay here all the time for business. The rooms are consistently clean. And the renovations are beautiful. Thank you for putting In a Starbucks! Rebecca at the checkin was very friendly and helpful. Tissa is great. He remembers our names and is a joy to talk to.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Jbala7, We are so appreciative of your kind review and patronage. It is rewarding to know that you enjoy our modern rooms and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and we look forward to your next visit. Best,... More

Kelowna, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

But after changing rooms we had a very peaceful night,good beds nice room. Restaurant was a disappointment as everything seems to be microwaved,cold beer was welcome at the.end of a long day Staff was really helpful with any problems we encountered ,extra coffee etc.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear kelownakids, Thank you for sharing your feedback. I was disappointed to hear of your initial frustration due to noise pollution but glad we were able to find you a quiet and comfortable room. I regret that you did not find our food to your liking. We appreciate our guests taking the time to provide us with detailed feedback. This... More

Meaford, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

The hotel is lovely. To get there we used the direction finder from the hotel which was excellent. We were a bit perplexed at the entrance which was hard to see from the busy road since the hotel is set back on the lot. We were very impressed that one reason was that a cemetery is located almost in the... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear MCAT00, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Brian Lubbers General Manager More

Toronto, Canada
Top Contributor
136 reviews 136 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 27, 2014

Had to come to Hamilton for a wedding in July and this was the recommended place for the guests to stay over at. The good - great hotel, just beautiful. Quick check in and out and spotless bedroom, cable TV, fast internet and clean bathroom. Greats nights sleep and big enough to chill with friends after the party. The bad... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear robby321, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We hope to see you again soon. Best, Brian Lubbers General Manager More

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 26, 2014

The good: Rooms and foyer recently updated (shower/bathtub are still original and not very nice). Comfortable beds. Clean rooms. Paul Mitchell toiletries. The so so: Elevators have not been updated, so they are slow and clunky. The bad: The location is good if your goal is highway accessibility. Otherwise, this location feels like it's in the middle of a cluster... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Canadian P, It’s nice to hear from you. Thank you for acknowledging our updated rooms, comfortable beds and high-end toiletries even though you did not find us to be a good value. Our associates strive to provide sincere and efficient hospitality and we clearly missed the mark; please forgive us. Your comments, which highlight our successes and areas for... More

Belleville, Canada
1 review
4 of 5 stars Reviewed June 28, 2014

Liked that it was Upper James St. was close to where we had to go easy access to all the place where we wanted to go, the staff were all friendly and very helpful. We liked this room definitely one of our favorites.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

We're happy to hear from you, and we're glad to know that we have become one of your favorites. It's great to learn that you enjoyed our room, convenient location and helpful staff. Please plan to visit us again the next time you travel to the area! Best, Brian Lubbers General Manager More

Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 23, 2014

Courtyard Hamilton has consistently delivered a great stay. Well kept, maintained and staffed, we don't hesitate to return. The staff are the key to the success of this property. Centrally located to the Lincoln Alexander highway. We will be back.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Thank you for sharing your experience with us and other travelers. A return visit is the best compliment. I am happy to hear you enjoyed our amenities, but most importantly our friendly staff. I will be sure to share your kind comments and we look forward to seeing you again. Best, Carman Johnson, GM More

Barrie, Canada
Top Contributor
59 reviews 59 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 4, 2014

There are few hotels near this area so we felt forced to stay here. A very pleasant surprise with good service, clean rooms, and quiet surroundings which itself is a surprise given the major street it faces

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

moncoer, Thank you very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again! Sincerely, Brian Lubbers, General Manager More

OWEN SOUND
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2014

Recently stayed one night in this hotel. It has been renovated top to bottom. Lobby is very 'modern and stylish' with a Starbucks on site. ( usual prices for coffee , snacks ) The room was updated, modern , with small fridge and coffee maker. The bed was comfy, with nice white linens. There was a small settee with ottoman... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

chester4091, We appreciate your complimentary review and high recommendations of Courtyard Hamilton. It's fantastic to hear all the aspects that made for a pleasant stay and we're glad our renovation updates met your satisfaction. Your feedback on all areas is important in our mission to continuously improve our guest experience. Please plan to visit us again the next time you... More

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Additional Information about Courtyard by Marriott Hamilton

Address: 1224 Upper James St, Hamilton, Ontario L9C3B1, Canada
Location: Canada > Ontario > Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Hamilton 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Courtyard Hamilton
Hamilton Courtyard
Courtyard By Marriott Hamilton Ontario

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