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Staybridge Suites Hamilton - Downtown

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20 Caroline Street South, Hamilton, Ontario, Canada
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Staybridge Suites Hamilton - Downtown
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Staybridge Suites Hamilton - Downtown
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156 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (40)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
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Toronto
Level Contributor
542 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Once again, this pet-friendly, centrally-located hotel hit the target. Quiet and clean room with wonderfully comfie bed. Great location. Staff that aim to please. All smooth, no hiccups. We love this hotel for its ease and comfort. Great place to stay in Hamilton!

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Mara, Thank you for taking the time to send us your review and feedback about our hotel. I am so happy to hear that you were happy with your recent visit to Hamilton. We are always delighted when we hear that our guests experience is exceptional. We look forward to having you back with us next year. Have a... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely room with a fabulous bed! Everything was very clean, staff were helpful, great selection at the breakfast buffet and enjoyed the infused water, green apples and chocolate chip cookies that were available in the lobby!

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear CarolnToronto, Thank you so much for sending us your five star review. I am so happy to hear you enjoyed your stay at our hotel especially our spacious suites, friendly staff, our complimentary hot and cold buffet breakfast and of course the amenities we offer at check-in. We also want to thank you for making us your hotel of... More 

Toronto, Canada
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent accommodation for friends, family, special events. Exceptionally clean, good service. You're not renting a room--it's like a mini-suite and I loved that. Only drawback is security...you enter the front door and go straight into an elevator to your room. Reception is on the floor ABOVE. That means people can come and go freely without passing reception and I don't... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear redgirrl, Thank you for taking the time to send us your feedback about our hotel. I am delighted to hear you enjoyed your stay with us. I understand your concern about security of the hotel, often times all hotels have people who can walk from the street and into an elevator whether it's a guest or a visitor of... More 

Toronto
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 19, 2015

I recently stayed at this hotel along with a huge group of other family members of a wedding party. The rooms were very clean, the beds were comfortable, close to the Hess Market area. The check in/check out was super fast. The buffet breakfast was terrific as well. I would most certainly stay here again and I would whole heartedly... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Cathy S, Thank you for taking the time to send us your 5 star review! I am delighted to hear you and your group enjoyed your stay at our hotel. It's always wonderful to hear such wonderful feedback especially when people are staying for such a special occasion as a wedding. Please come back and visit the next time... More 

Hamilton, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 11, 2015

room was very nice and clean - it looks like a apartment lay out has a bedroom area and a living are as well as a little kitchen area which was nice. The pool was nice although the water was cold. The only other down fall is I wish it had a hot tub.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear TFitzy82, Thank you for taking the time to send us your feedback about your recent stay at our hotel. I am happy to hear that you enjoyed our guestrooms and found everything to be very clean and to your liking. I do apologize about the temperature of the pool, it is a heated pool that is always set to... More 

St. John's, Newfoundland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2015

We came to the Staybridge on a visit to family living in Hamilton. Couldn't have asked for a better experience. We were within walking distance of our family member's apartment, shopping, pubs/restaurants and the art gallery as well as the GO transit station for out-of-town days in Toronto and Niagara Falls. Having the suite was very comfortable, especially on chillier... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Linnaea, Thank you so much for taking the time to send us your feedback about our hotel during your recent stay with us. I am so glad you found our location to be conveniently located and I am especially happy you enjoyed all the amenities we have to offer and the customer you received. Please come back and visit... More 

Winnipeg MB Canada
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 4, 2015

This was the first time that I stayed in any Staybridge Suites Hotel and it definitely won't be the last! This hotel is ideally located near downtown Hamilton and close to the 403. The suite is spacious and very well appointed. The staff in all areas is excellent! ! I use to stay at hotels on the QEW that were... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am so happy to hear such positive feedback with regards to our hotel. I am very pleased that you enjoyed our spacious suites with fully equiped kitchens, and that you found our staff to be extremely friendly and helpful. We look forward to having you... More 

Toronto, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 23, 2015

it has been some time since i wrote my review and i so i said to myself "why not a second review" well one thing i must say , is that usually with hotels ,the services tends to change as time goes by.....sometimes it gets better and sometimes not so much .I have to to write that this place keeps... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Torontogirl6910, Thank you so much for sending us your 5 star review. I am delighted to hear such great feedback about your recent stay at our hotel. I am also so happy that you feel that we are a "home away from home" for you, as that is our goal for all of our guests! It is always great... More 

Saskatoon, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

First stay during a recent business trip, won't be my last. Excellent accommodation and great value. Friendly and attentive staff. Very comfortable and well appointed rooms. Great wifi connection. Well located in the downtown core. Numerous restaurants in close proximity a great stay.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Jack H, Thank you so much for taking the time to send us your feedback about our hotel. I am delighted to hear you enjoyed the hotel, especially our guest rooms and the customer service you received during your stay. I am also happy to hear you found our location to be conveniently located, close to local attractions and... More 

Hamilton, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 20, 2015

We used Staybridge for visitors for our sons wedding 2013. The reception was at The Art Gallery of Hamilton. All our guest from out of town and overseas was very happy with their stay. We needed a Hotel stay due to house renovation and we stayed at Staybridge Suites.We w ere greeted by Zeeshan welcomed warmly . Our room was... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review and Congratulations on your sons wedding. I am delighted to hear that you and your out of town guests had a wonderful experience at our hotel, especially during such a special time. It is our goal to ensure all of our guests leave feeling happy about... More 

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