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All 20 Hamilton hotels

Staybridge Suites Hamilton - Downtown

3.0 of 5 Hotel   |   20 Caroline Street South, Hamilton, Ontario, Canada (Downtown Hamilton)
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81%
Ranked #3 of 20 hotels in Hamilton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
AuroraAurora_Ontario Aurora,Ontario
  • Overview
  • Reviews (105)
  • Photos (67)
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  • Room tips (35)
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105 people have reviewed this hotel

Traveler rating
    54
    32
    10
    9
    0
See reviews for
30
24
4
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Aurora,Ontario
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at Staybridge Suite in Downtown Hamilton for a baseball tournament.Lovely property. Breakfast was amazing,Patio was beautiful.Will definitely stay here again if I'm in Hamilton,Ontario. One thing is the parking garage is tight for space.

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am thrilled you were impressed with the hotel and that you especially enjoyed our hot and cold buffet breakfast. I hope your baseball tournament was a success! We look forward to hosting your stay the next time you are in Hamilton. Kind Regards, Tina Rogano... More

Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice experience veer had.Thanks to Zeeshan, you really helped us a lot.The hotel is also very clean and quiet too.Breakfast is perfect.Compared to my stay in hardwood hilton one nearby, I Will recommend this one for sure.

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Tina, Thank you for taking the time to send us your review. I am delighted you enjoyed your stay and that you especially enjoyed our hot and cold buffet breakast and make your own waffle station. I will certainly pass along your kind words to Zeeshan. Please come back and visit the next time you are in Hamilton. Kind... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 13, 2014

This hotel hit the sweet spot. My room on the sixth floor was lovely. It had a full kitchen, living area and sleeping area. Dark woods. It was classy for this price range. The young woman who checked me in was knowledgeable and polite. The included breakfast was above average. The Great Room was large and nicely decorated. The Hess... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you very much for taking the time to send us your review. I am delighted to hear you were pleased with our hotel and all the amenities we have to offer. Most importantly I am thrilled that you recieved wonderful customer service from our front desk agents. We thrive to ensure all our guests enjoy that... More

1 review
5 of 5 stars Reviewed June 9, 2014

Everything about our stay was great... from help in reserving the rooms for our group several months before our stay to answering questions and making amendments along the way to the actual stay... all of it was great. Friendly efficient staff. Clean, modern, well designed rooms. We only stayed one night (for Ride to Conquer Cancer event) so we didn't... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. We are delighted you enjoyed the hotel and all we have to offer. Thank you for being a part of such a wonderful event such as the Ride to Conquer Cancer. We look forward to hosting your stay next year! Kind Regards, Tina Rogano General Manager More

Toronto
Top Contributor
374 reviews 374 reviews
80 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed June 8, 2014

Once again we were here for the Ride to Conquer Cancer, and our family had three rooms. I love the friendliness of the staff, and the location, downtown, which is only about a 5 minute car ride from Mohawk College where the ride comes in and restarts. The rooms are well-equipped with kitchenettes. I don't like that there are no... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Hello Mara, Thank you for taking the time to send us your review and thank you for staying with us once again. We are thrilled you enjoy the hotel and all the amenities we have to offer. Next year we plan on opening our breakfast earlier to accomodate the participants of the Ride to Conquer Cancer. We understand that it... More

Toronto, Canada
Top Contributor
56 reviews 56 reviews
53 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 1, 2014

New hotel, so the suites are in excellent conditions. Staff very friendly and welcoming. Neighbourhood not very appealing, although there is the charming Hess street a few minutes walk from the hotel with a choice of good restaurants and patios. Breakfast is a nice addition. Price is not a bargain, but decent in regards to the size of the suites... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. We are so happy to hear you enjoyed our hotel and the amenities we have to offer. It's also great to hear you enjoyed the very popular Hess Village which boasts some great eateries and patio's. We look forward to hosting your stay the next time... More

Ontario, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

I really enjoyed many aspects of this hotel. It is attractive and clean, other than the carpet in the elevator, the rooms have nice furniture and decor (and lots of outlets!), and the breakfast offerings were quite nice. Very bright breakfast area as well. Wifi was easy, free and worked. I wasn't happy with the parking as I when I... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. We are delighted you enjoyed the look and feel of our hotel, however I do apologize for any inconvenience with regards to the parking. We try our best to accomodate our guests when it comes to our parking arrangements. Thank you again for your honest feeback,... More

Ancaster, Canada
Top Contributor
71 reviews 71 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a great option if you are coming to Hamilton!! Good city views , very clean and super friendly staff. It is close to the mall and food options. Rooms are a great size and awesome beds you cant go wrong here and price is great as well

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review! We are delighted you enjoyed your time here at Staybridge Suites Hamilton-Downtown. We look forward to hosting your stay in the future. Kind Regards, Tina Rogano General Manager More

Grande Prairie, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 20, 2014

First off the good things: The hotel is new, very clean and fairly easy to find, The front desk staff is very helpful and mon-thursday nights there is a complimentary light dinner as well as continental breakfast all week long, there is a pool, although small, and a fairly nice gym. The housekeeper who helped us when we first arrived... More

Was this review helpful? Yes 2
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. We are happy you enjoyed the hotel, however we do take your concerns very seriously. I am sorry you were unaware that we did not have in-room dining as we are not a full service hotel. I certainly hope you found having complimentary hot and cold... More

Stratford, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

I want to make a note that this is NOT a bad review of this hotel. This is definitely one of the nicer hotels we have stayed in. Our room was very clean and modern and the staff was extremely friendly and accommodating. Parking was cheap, in our opinion ($8), complimentary WiFi that worked perfect, and the breakfast buffet was... More

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Hello Morgan, Thank you for taking the time to send us your review. We are thrilled you enjoyed the hotel and all our amenities. We are especially happy you enjoyed your guest room and that we will be your hotel of choice when visiting Hamilton. Please come back and visit soon. Kind Regards, Tina Rogano General Manager More

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Additional Information about Staybridge Suites Hamilton - Downtown

Address: 20 Caroline Street South, Hamilton, Ontario, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Hamilton - Downtown 3*
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Also Known As:
Staybridge Suites Hamilton - Downtown Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites Hamilton-Downtown hotel offers a welcoming and warm environment for our "Extended Stay" guests as well as our day to day busy travelers. What truly sets us apart from other hotels is the refreshingly modern comforts of home,our thoughtful team, and a sense of community! Conveniently located in the heart of the city and walking distance to Hamilton's largest attractions as well to restaurant and bar districts. With all the ammenities of home, the Staybridge Suites offers fully equiped kitchens, complimentary hot and cold breakfast daily, evening "Socials" three times per week, fitness facility and indoor pool. We look forward to offering the best in Hospitality during your say in Hamilton. The Team at Staybridge Suites Hamilton-Downtown! ... more   less 
Number of rooms
129

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