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Staybridge Suites Hamilton - Downtown

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20 Caroline Street South, Hamilton, Ontario, Canada
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Staybridge Suites Hamilton - Downtown
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Staybridge Suites Hamilton - Downtown
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142 reviews from our community

Traveler rating
    74
    45
    13
    10
    0
See reviews for
39
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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    (142)
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    (29)
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lagos, nigeria
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms are obviously well maintained as everything still seemed new even though the hotel has been open for a while. The beds are very comfortable and the living room while a bit on the small side was well laid out so you wouldn’t notice the size. The hotel has good ambience and the indoor parking, although it cost extra,... More 

Was this review helpful? Yes
Whitby, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Our staff were in a position to have to change hotels quickly. The Staybridge team were able to accommodate 10 of our staff with areas to meet after our course to relax and unwind. The suites offered clean, spacious rooms, with shiny clean kitchens near the living room overlooking the city. The most important was the excellent guest services we... More 

Was this review helpful? Yes
Thunder Bay, Canada
Top Contributor
64 reviews 64 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My son was invited to an interview for Med School so I wanted to find a good hotel with a suite so he could get a good night's rest in his own bed before his early morning interview. This place did not disappoint. It is clean. The rooms are spacious. The staff is friendly. The complimentary breakfast selections plentiful and... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review, your feedback and the feedback of all our guests is so important to ensure we are offering a wonderful hospitality experience. I am delighted to hear that your stay with us was very pleasing, especially during a very special time for your family. We certainly hope... More 

1 review
5 of 5 stars Reviewed 1 week ago

We were in town for the Juno's. Check in was super fast and easy, as was check out! Without realizing it, I forgot something in the room, and a wonderful member of housekeeping ran down to give it to me. The staff is very efficient, pleasant and kind! Manda is a superb employee, along with her male counterpart (sry i... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Rosie, Thank you for taking the time to send us your feedback of our hotel and staff. I am so happy to hear you enjoyed your stay during the JUNO's and that you felt like you were right at home. It is our goal to ensure all our guests enjoy that "home away from home" feel. I have shared... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

When I stay in Hamilton for business I stay here. They have a great comp buffet breakfast and the gal that runs it really knows what customer service is! Smile friendly and helpful. Joy to wake up to when your on the road. Rooms are modern and clean. Overall very nice

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Michael, Thank you so much for taking the time to send us your feedback about our hotel. I am delighted to hear you enjoyed your stay with us and that you especially enjoy all the amenities we have to offer. I will pass along your kind words to our Breakfast Attendant Tammy, she will be pleased to hear you... More 

Whitchurch-Stouffville, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was at the Staybridge in Hamilton Ontario to attend a three day kick-off event. The service staff in the restaurant were very friendly and attentive of our needs. The meals were nutritious and there were healthy options. Their coffee was some of the best I've had in a long time. Everything was next and tidy and they accommodated our... More 

Was this review helpful? Yes 3
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Tom, Thank you so much for sending us your review. I am delighted to hear that you and your group enjoyed your conference here at the Staybridge Suites Hamilton-Downtown. I am especially happy to hear you enjoyed your meals as well as the service you recieved from our staff. I will certainly share your review with Tammy and Veronica,... More 

ONTARIO, CANADA
Contributor
12 reviews 12 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second stay here. We love the location for walking to events, under parking and great rooms. It's nice having the full size fridge in the kitchenette. The king size bed is nice and comfy. The room is a nice size and clean. There's a good breakfast in the morning. The girl taking care of it is very... More 

Was this review helpful? Yes 2
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. We are always happy to hear our guest feedback to ensure we are making sure everyone has an enjoyable and comfortable stay. I am delighted to hear you enjoyed our spacious guest rooms which come with fully equiped kitchens as well as our complimentary hot and... More 

Blenheim, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an amazing stay this past week, Sunday to Wednesday at the hotel. Great location downtown across from Jackson Square. Excellent indoor parking especially in the winter! Wonderful breakfast and friendly staff that went above and beyond to make our stay enjoyable! Tuesday night the hotel offered free dinner as well, which was excellent! The rooms were very clean... More 

Was this review helpful? Yes 2
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your wonderful review. I am delighted that you enjoyed the hotel and all the amenities we have to offer such as our complimentary meals. I am also happy to hear you recieved wonderful customer service during your stay. Your feedback about our hotel is extremely valued and we... More 

Wallaceburg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had yet another great experience at this hotel! The rooms are beautiful and clean and it was very convenient for where we were going. The breakfast bar hostess was super friendly and so great with my kids. They thought she was hilarious! Thanks again to everyone who made our stay so great. We will most definitely be back!

Was this review helpful? Yes 2
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Holly, Thank you so much for sending us your 5 star review! I am thrilled you and your family enjoyed staying with us again and that you recieved wonderful service from all of the staff here at the Staybridge Suites Hamilton-Downtown. I will pass along your kind words to Tammy who is our breakfast hostess, she will be delighted... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Staybridge is my go-to hotel in downtown Hamilton. Efficient check-in, ample complementary breakfast with something for everyone (love the fresh fruit) and attentive staff... Housecleaning staff were also pleasant and efficient. Booked an advance stay (seven nights) and had a suite on the top floor. Quiet from Sunday to Thursday, but somewhat noisier on the weekend. Always amazed when people... More 

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Ian, Thank you for taking the time to send us your review. I am so happy to hear you enjoyed your stay, especially all the amenities our hotel has to offer such as our complimentary hot and cold breakfast buffet and complimentary dinner three nights per week. I do apologize if there were some groups being noisy during the... More 

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