We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Hamilton - Downtown

Certificate of Excellence
Hotel website
Hotel deals
20 Caroline Street South, Hamilton, Ontario, Canada
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Staybridge Suites Hamilton - Downtown
View Map
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    86
    57
    15
    12
    2
See reviews for
50
41
10
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (40)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (39)
All months
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited Hamilton in July for a PanAm Soccer game - and decided to stay a few nights. The hotel was a nice, little boutique hotel situated downtown -- close to shopping and the Art Gallery, as well as restaurants. The rooms were beautiful and had a kitchen with full fridge, dishwasher, and stove. The beds were comfortable -- nice... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Bendi68, Thank you so much for taking your time to send us your review. I am delighted to hear such positive feedback about our hotel. I am also happy that you mingled with some of our other guests during your stay. Staybridge Suites prides itself in being a "home away from home" hotel and that is exactly what people... More 

Alberta
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

When you first drive up to the front of the hotel there is not much room between front doors and street. The few stalls in front are 15 minute parking and cut off what little space there is when you pull in. I find this introduction a bit congested between pedestrians and cars. Check-in is on the concourse level, no... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your recent review. It is very important to hear all feedback with regards to our hotel in order for us to improve and ensure the best experience for all of our guests. I apologize for any inconvenience you experienced with regards to the parking at check-in. I do... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Went to First Ontario Centre for a concert and stayed at this hotel. Mapquest said it was an 8 minute walk...took us a lot less to get there. We were in a King Suite...kingsize bed (of course), pull out couch, desk and chair, 2 person shower (no tub), stocked kitchen with fridge/freezer with ice maker, dishwasher, stove top, microwave, toaster... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Angael2000, Thank you for taking the time to send us your feedback about your recent stay at our hotel. I am delighted to hear that you enjoyed all the amenities we have to offer, such as our Complimentary meals, Complimentary Wi-fi, our suites with fully equiped kitchens and of course our convenient location to all of Hamilton's attractions. We... More 

Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean, staff are helpful and the rooms are well appointed. The complimentary breakfast is good and the light dinner during the week does the trick when you are short on time, or scared to walk downtown Hamilton to go for dinner. For those who travel more than a few days at a time, this hotel is a... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear that enjoyed all the amenities we have to offer. I am glad you were able to enjoy our Complimentary Hot and Cold Buffet Breakfast as well as our Complimentary Light Dinner. We look forward to having you visit the next time... More 

Halifax
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on early August was my first time staying at Staybridge The staff was very helpful the rooms were comfortable and clean Easy parking here Situated right downtown Hamilton I recommend this Hotel

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted that you enjoyed your recent stay at our hotel. It's always so nice to hear such wonderfu feedback about our staff and of course our accomodations and amenities. We look forward to having you stay with us the next time you are in... More 

Kitchener, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We had quite a few rooms booked for our son wedding party. We made reservation two moths ahead, but it didn't mean anything to the staff of this hotel. Check in time is just writing on wall without any meaning to that. We came shortly after 3 pm on Saturday August 8th after wedding ceremony to refresh and change for... More 

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your feedback with regards to your stay at our hotel. I would like to take this opportunuty to apologize that we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't write too much of a detailed review about the property (however it is absolutely beautiful with huge clean rooms and all of the amenities you could ask for) because I just checked in a few hours ago, but I have to give a special shout out to the employees at this property. From the minute I walked in... More 

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Amanda, Thank you so much for your review about our hotel, especially within minutes of check-in. I am pleased to hear such positive feedback and especially that you felt right at home. It is the "Staybridge Way" to make sure everyone has that "home away from home" feel. I have shared your review with Zeeshan and he is very... More 

Los Angeles, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Though the area around the hotel is pretty sketchy, I can't fault them for that since I knew that going into the reservation. We had booked a 2 bedroom suite (2 bedrooms+living room/kitchen area) for 2 nights, and we left after 1 night. The pictures on their website make the suite look large and spacious...and clean. That isn't remotely what... More 

Was this review helpful? Yes 3
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Jennifer D, Thank you for taking the time to send us your review about your recent visit to our hotel. I am so sorry to hear that you were disappointed with your stay. I assure you we pride ourself on the cleanliness of the hotel so this is a very rare occurance. We have one of best housekeeping staff... More 

Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2015

This hotel is conveniently located downtown within easy walk of amenities, with Hess Village immediately adjacent; but the greatest advantage is the staff from friendly front line reception to the manager (Tina?) who was hands-on even on her day off. The choices at breakfast were a bonus and the room was clean and modern and comfortable.

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Arbiecan, Thank you so much for taking the time to send us your review. I am delighted to hear that you enjoyed your stay at our hotel and I am especially delighted that you were so pleased with our staff and a special thank you for your kind words about me. It is our main goal here at the... More 

North Bay, Canada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 27, 2015

Loved this place! Clean rooms, friendly staff. Great location so close to the First Ontario Place! Full size fridge, stove and microwave with a dishwasher! lol Front staff was very friendly. Breakfast was included and was very good, nice sitting outside. Comfortable bed lots of lights and loved the sectional couch. It was a pleasant surprise. I would certainly stay... More 

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear WYR_Perras, Thank you so much for taking the time to send us your review. Everyone here at the Staybridge Suites Hamilton-Downtown are delighted to hear such positive feedback about the hotel. I am especially happy to hear you enjoyed all the amenities we have to offer such as our suites with fully equiped kitchens, our hot and cold buffet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

135 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (29)
Viewed
Pool/beach area (2)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (23)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (8)
Viewed
Dining (10)
Viewed
Other (26)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#5 of 19 in Hamilton
4.0 of 5 stars 438 reviews
Show Prices
Show Prices
Show Prices
Visitors Inn
#3 of 19 in Hamilton
4.0 of 5 stars 138 reviews
Downtown Hamilton
Crowne Plaza Hotel Hamilton
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay