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Staybridge Suites Hamilton - Downtown

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20 Caroline Street South, Hamilton, Ontario, Canada
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Staybridge Suites Hamilton - Downtown
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189 Reviews from our TripAdvisor Community

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Whitefish, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was fabulous! We stayed here when seeing Kenny Chesney at First Ontario Centre. It was so close & convenient. Our room was very large & very nice. Parking was also great...in a lot right across the street. Highly recommend!

Helpful?
Thank travel4funfunfun
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review! I am delighted to hear you enjoyed your stay while in Hamilton to see the kenny Chesney concert. Thank you for recommending our property and we hope to see you again the next time you are in the area. Kind Regards, Tina Rogano General Manager More 

Toronto, Canada
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Everything at the Staybridge Suites Hamilton was to my liking. The offer complimentary breakfast and dinner from Monday to Wednesday. There is a pool in the building too. The suites come with pretty much everything you need up to pots. There were minor downsides: thin walls, ripped couches, etc. I'd have no issue returning.

Helpful?
Thank DanEverett
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear DanEverett, Thank you for taking the time to send us your review. I am happy to hear that you enjoyed our hotel and the amenities we have to offer especially our "Complimentary" hot and cold buffet breakfast and "Complimentary" evening dinner. I appreciate your feedback with regards to your room and have addressed your concerns. We look forward to... More 

Dublin, OH
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is in a rather seedy looking neighborhood, but there were a couple of restaurants that I could walk to. I didn't feel too comfortable walking by myself at night, though. They offer light dinner in the dining area, but do not offer room service. The front desk people were nice, friendly and helpful. You have to walk past... More 

Helpful?
Thank DublinOhio1016
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear DublinOhio1016, Thank you for taking the time to send us your review. I am to hear that you enjoyed your room and evening "Complimentary" dinners and especially that you found our staff to be friendly and helpful. Please come back and visit us the next time you are visiting the area. Kind Regards, Tina Rogano General Manager More 

Calgary, Canada
1 review
4 of 5 stars Reviewed December 28, 2015

I stayed overnight in December. It was a nice, modern, and clean room. I enjoyed it. The bed was very comfy and it was a very quiet hotel. I believe my room was 416. The only problem I can think of was the toilet. It automatically made a flushing noise about once every hour. It woke me up a few... More 

Helpful?
Thank likestotravelabroad
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review! I am happy to hear that you enjoyed your stay with us. Also, thank you for your honest feedback and concerns I have addressed them with the appropiate departments. We look forward to having you visit us again in the future. Happy New Year! Tina Rogano... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed December 7, 2015

the housekeepers were very good the rooms clean i stayed with my dog and he also seemed to like it. it was also near Jackson square and that allowed me to shop without having to go very far i would recommend going to this hotel when you visit Hamilton and before i forget the housekeepers where always i needed some... More 

Helpful?
Thank Jack C
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Jack C, Thank you for taking the time to send us your review! We are delighted to hear that you had a fabulous experience during your stay and especially the customer service you received from our staff! I've printed off your review and shared it with everyone. Please come back and see us the next time you are visiting... More 

Cobourg, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 2, 2015

The amenities in the room were fantastic - full size refrigerator - extremely comfortable king-size bed, lots of comfortable lounging furniture. Staff was amazing. We were allowed early check-in and a late check-out because of the event we were attending. The hotel was close to everything downtown. Jackson Square was only a couple of blocks away.

Helpful?
Thank hlackey
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear hlackey, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed our hotel, especially all the amenities we have to offer. I am also glad that you found our location to be conveniently located close to area restaurants, malls etc. We look forward to having you stay with us the next... More 

Toronto, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 13, 2015

I stayed two nights at the Staybridge. The hotel has good amenities for business. I was able to return to my room between meetings and work happily and productively. It is located right downtown and within easy walking distance of restaurants, which is great as it avoids navigating the city's plethora of one-way streets. Service was friendly and efficient and... More 

Helpful?
Thank Lampbell
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Lambell, Thank you for taking the time to send us your review. I am pleased to hear that you enjoyed your stay at our hotel and that you especially enjoyed the amenities we have to offer such as our suites with fully equiped kitchens. Please come back and visit us the next time you are visiting our city. Kind... More 

Mississauga, Canada
1 review
1 of 5 stars Reviewed October 28, 2015 via mobile

During my stay at this hotel I had an epileptic episode. When I came back to retrieve my items they advised me I will no longer be allowed to stay at this hotel and I was banned because 911 was called. If you have any health issues I would highly think twice before booking this hotel.

Helpful?
Thank Sandra H
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Sandra, Thank you for reaching out to me directly with regards to your concerns.As you are aware it was a complette misunderstanding and of course you are not banned at our property. We do wish you well and back to health quickly. Once again, my sincere apologies for any misunderstanding. Warm Regards, Tina Rogano General Manager More 

Toronto, Ontario
2 reviews
5 of 5 stars Reviewed October 28, 2015

I travel extensively on business and came upon this amazing hotel only because of an error made by the "high end" hotel I usually stay at nearby in Hamilton. For the same price, I received a far superior room (suite), less chaotic location but just around the corner, friendly attentive staff, free breakfast and "social" light dinner on weeknights. These... More 

Helpful?
Thank Gareth J
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Gareth J, Thank you so much for taking the time to send us your review. I am delighted to hear that you will continue to stay at our hotel when you are visiting Hamilton. I am so happy that you enjoyed your suite, as well as our complimentary buffet breakfast and complimentary light dinners. I look forward to meeting... More 

Toronto
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed October 28, 2015

We stayed In a two bedroom suite. Both rooms had on suites and there was a fully equipped kitchen. Suite was well appointed with very comfortable beds. Gym was well-equipped and there was a nice swimming pool. Complimentary breakfast was well done with hot and cold food available.

Helpful?
Thank Lisa T
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Lisa T, Thank you so much for taking the time to send us your review about our hotel. I am soo happy to hear that you enjoyed your stay with us. I am delighted that you found our two bedroom suite to be well appointed and comfortable, and that you were impressed with our "Complimentary" hot and cold buffet... More 

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