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All 20 Hamilton hotels

Staybridge Suites Hamilton - Downtown

3.0 of 5 Hotel   |   20 Caroline Street South, Hamilton, Ontario, Canada (Downtown Hamilton)
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Ranked #4 of 20 Hotels in Hamilton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
hailo51 Toronto, Canada
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121 reviews from our community

Traveler rating
    61
    37
    13
    10
    0
See reviews for
33
30
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel for work very often and stay in hotels close to more than I stay at home. That being said, when I find a chain that I like I try to stick with it - until something makes me decide otherwise. The previous hotels in previous cities have lately been Staybridge Suites and I have not had a single... More

Was this review helpful? Yes 4
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review, without honest and valuable feedback like yours we are not able to improve our Guest experience. First of all I would like to apologize for the inconvenience of your key card not working properly upon check-in, more importantly how you were made to feel when you... More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed a few nights here during the week in August. Our room had a mini kitchen, living/tv area and a separate room for the bed and bathroom. Needless to say it was quite comfortable, and it was very clean. The kitchen area was even stocked with plates, cutlery, even pots and pans! We actually did use some of it,... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to send us your review and honest feedback on our hotel. With out such feedback we are not able to make the positive changes to ensure all of our guests have an enjoyable stay. I am happy to hear that you enjoyed our guest suites and especially our fully... More

Mt Pleasant, MI
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Staybridge twice in the last couple of months. I was upgraded to a one bedroom suite which was VERY nice. All stainless appliances, very comfortable king bed, large flat screen TV, HUGE, THICK, fluffy towels. I should mentio, this place is CLEAN! The WiFi is good, elevators fast, breakfast pretty good....typical Staybridge Suites fare. I... More

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to send us your review. I am delighted to hear you enjoyed our hotel especially our fully equiped kitchens and of course our convenient location. It's always great to hear that our guests find the hotel to be enjoyable as well as clean. I will certainly pass on your... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we pulled up we were not sure if we should book somewhere else - the area was not the greatest, but from the moment we walked through the door - Decor upgraded / reception prompt / helpful and friendly. Rooms were very nice looking and spotless - Kitchenette was modern and had everything we needed / Bathroom was very... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed the hotel, our amenities and especially the warm reception you recieved from our staff. I am also glad you found our location to be convenient to McMaster and surrounding business. I look forward to having you stay with us... More

Peterborough, Canada
Senior Contributor
23 reviews 23 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2014

the appears to be a new building in a re-building part of the city (several construction sites in the area). A good reception, a large and comfortable room, with a full sized fridge and a small kitchenette. Strangely, the bathroom has no ventilation. The hotel features a very small indoor parking garage on the ground floor. Two days in a... More

Was this review helpful? Yes 2
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am happy to hear you enjoyed the hotel and the service you recieved from our staff. I apologize that you were not able to find parking in the hotel, however we do have an alternative large parking lot also available for guests to park during... More

Vancouver, B.C.
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 13, 2014

Centrally located for ease of access to much of Hamilton. Missed the info about no Oven in the Kitchen so kinda bought the wrong food. Breakfast at this hotel was nice to get the day going. Wifi in room worked well and was consistent. Rooms were clean.

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed the hotel and the amenities we have to offer. I do apologize that you were under the impression the rooms were equiped with ovens, I hope the counter top stove and toaster oven were helpful. We look forward to... More

Springfield, Il
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2014

I found this hotel when looking up places to use my points. I really loved the room here...all brand new. Great place to stay on way to Niagara Falls...about an hour away. There are also several really neat waterfalls within minutes of the hotel as well. Out of all the hotels we stayed at for the trip, my kids loved... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for sending us your five star review! I am delighted to hear you enjoyed the hotel and all our amenities. I am also delighted to hear you enjoyed our city, there are definately some wonderful areas around town and did you know that Hamilton is considered the waterfall capital of the world? Within the next... More

Ontario
Contributor
18 reviews 18 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 2, 2014

This "new" Staybridge Suites fits right in with the revitalization of Hamilton's downtown core. It is just a block away from the cobblestone streets of historic Hess Village, with all of its vibrant restaurants and lively patios (maybe a bit too lively on weekends). Check in is on the second floor, but there is an elevator if you have physical... More

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am pleased to hear you enjoyed the hotel and the amenities we have to offer. I am especially happy to hear that you had exceptional customer service from our staff. The next time you visit our hotel, we'll try our best to offer a room... More

Toronto, Canada
Top Contributor
66 reviews 66 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 2, 2014

If you like getting up early and leaving your spouse to sleep, this is not the hotel for you. The bathroom is right beside the bed, and though the bath and toilet have a door, the sink area is between that door and the bed. So it is not possible to get up early and wash/brush your teeth/shave without turning... More

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I apologize that the hotel did not meet your expectations. The Staybridge brand of hotels does cater to the traveler who is here for an extended period of time, as well as the traveler who is visiting just for a day or two. Although we are... More

Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Stayed here for one nite. Check in was smooth. Room quality was great. It was a typical hotel room except for the full kitchen and a real fridge. Bed was very nice except for the pillows. Really soft and squishy but didn't affect my sleep. Breakfast in the morning was wonderful. Very spacious area. All in all, it was a... More

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your wonderful review. I am delighted to hear you enjoyed the hotel and all the amenities we have to offer. We look forward to having you stay again the next time you are visiting the Hamilton area. Kind Regards, Tina Rogano General Manager More

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Additional Information about Staybridge Suites Hamilton - Downtown

Address: 20 Caroline Street South, Hamilton, Ontario, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Hamilton - Downtown 3*
Number of rooms: 129
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Also Known As:
Staybridge Suites Hamilton - Downtown Ontario

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