We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Hamilton - Downtown

Certificate of Excellence
Hotel website
Hotel deals
20 Caroline Street South, Hamilton, Ontario, Canada
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Staybridge Suites Hamilton - Downtown
Professional photos View all
Browse nearby
Staybridge Suites Hamilton - Downtown
Write a Review

153 reviews from our community

Traveler rating
    80
    48
    15
    10
    0
See reviews for
42
37
9
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (40)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
All months
Toronto
Top Contributor
55 reviews 55 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at this hotel along with a huge group of other family members of a wedding party. The rooms were very clean, the beds were comfortable, close to the Hess Market area. The check in/check out was super fast. The buffet breakfast was terrific as well. I would most certainly stay here again and I would whole heartedly... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Cathy S, Thank you for taking the time to send us your 5 star review! I am delighted to hear you and your group enjoyed your stay at our hotel. It's always wonderful to hear such wonderful feedback especially when people are staying for such a special occasion as a wedding. Please come back and visit the next time... More 

Hamilton, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

room was very nice and clean - it looks like a apartment lay out has a bedroom area and a living are as well as a little kitchen area which was nice. The pool was nice although the water was cold. The only other down fall is I wish it had a hot tub.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear TFitzy82, Thank you for taking the time to send us your feedback about your recent stay at our hotel. I am happy to hear that you enjoyed our guestrooms and found everything to be very clean and to your liking. I do apologize about the temperature of the pool, it is a heated pool that is always set to... More 

St. John's, Newfoundland
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to the Staybridge on a visit to family living in Hamilton. Couldn't have asked for a better experience. We were within walking distance of our family member's apartment, shopping, pubs/restaurants and the art gallery as well as the GO transit station for out-of-town days in Toronto and Niagara Falls. Having the suite was very comfortable, especially on chillier... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Linnaea, Thank you so much for taking the time to send us your feedback about our hotel during your recent stay with us. I am so glad you found our location to be conveniently located and I am especially happy you enjoyed all the amenities we have to offer and the customer you received. Please come back and visit... More 

Winnipeg MB Canada
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first time that I stayed in any Staybridge Suites Hotel and it definitely won't be the last! This hotel is ideally located near downtown Hamilton and close to the 403. The suite is spacious and very well appointed. The staff in all areas is excellent! ! I use to stay at hotels on the QEW that were... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am so happy to hear such positive feedback with regards to our hotel. I am very pleased that you enjoyed our spacious suites with fully equiped kitchens, and that you found our staff to be extremely friendly and helpful. We look forward to having you... More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

it has been some time since i wrote my review and i so i said to myself "why not a second review" well one thing i must say , is that usually with hotels ,the services tends to change as time goes by.....sometimes it gets better and sometimes not so much .I have to to write that this place keeps... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Torontogirl6910, Thank you so much for sending us your 5 star review. I am delighted to hear such great feedback about your recent stay at our hotel. I am also so happy that you feel that we are a "home away from home" for you, as that is our goal for all of our guests! It is always great... More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First stay during a recent business trip, won't be my last. Excellent accommodation and great value. Friendly and attentive staff. Very comfortable and well appointed rooms. Great wifi connection. Well located in the downtown core. Numerous restaurants in close proximity a great stay.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Jack H, Thank you so much for taking the time to send us your feedback about our hotel. I am delighted to hear you enjoyed the hotel, especially our guest rooms and the customer service you received during your stay. I am also happy to hear you found our location to be conveniently located, close to local attractions and... More 

Hamilton, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We used Staybridge for visitors for our sons wedding 2013. The reception was at The Art Gallery of Hamilton. All our guest from out of town and overseas was very happy with their stay. We needed a Hotel stay due to house renovation and we stayed at Staybridge Suites.We w ere greeted by Zeeshan welcomed warmly . Our room was... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review and Congratulations on your sons wedding. I am delighted to hear that you and your out of town guests had a wonderful experience at our hotel, especially during such a special time. It is our goal to ensure all of our guests leave feeling happy about... More 

Ridgetown, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 17, 2015

We chose this particular inn because of previous experiences with the brand in other cities. At check-in the staff was very helpful, even checking to see if there were any handicapped parking spaces available in the parking garage. We appreciated that very much. Unfortunately we experienced several problems which were not dealt with as well as we would have liked.... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your feedback with regards to your stay at our hotel. I am very sorry you encountered issues during your visit. All reviews are very important to our growth and success as a hotel and I assure you I have taken everything you've mentioned very seriously and shared it... More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

I arrived at the Staybridge Suites and was welcomed by a room upgrade. Excellent start to our stay. Underground parking, good breakfast and close to the Convention Centre. Comfy bed and large walk in shower as I asked for an accessible room. The staff were knowledgeable and friendly. I would definitely stay again.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Louise, Thank you so much for sending us your 5 star review. I am delighted to hear that we were able to upgrade your room upon arrival. I am also so happy to hear that you enjoyed our hotel and all the amenities we have to offer and especially how convenient you found our location to be. I will... More 

Top Contributor
316 reviews 316 reviews
26 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed April 10, 2015

You get what you pay for here. Room was very nice and modern. Bed was comfy. They do accept dogs so that's a major plus for me. Some of the hotel staff was not very friendly, especially the front desk. Disappointing. I recommend this place because it is central to everything.

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Holden20777, Thank you for taking the time to send us your review. I am happy to hear that you enjoyed the hotel and the amenities we have to offer. I am however very sorry if you feel you did not receive the proper customer service from our front desk staff. It is very unusual for our hotel to receive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (29)
Viewed
Pool/beach area (2)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (13)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (4)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities