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Staybridge Suites Hamilton - Downtown

3.0 of 5 20 Caroline Street South, Hamilton, Ontario, Canada
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Certificate of Excellence 2014
Staybridge Suites Hamilton - Downtown
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Staybridge Suites Hamilton - Downtown
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127 reviews from our community

Traveler rating
    64
    40
    13
    10
    0
See reviews for
34
31
6
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • All months
    (127)
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    (21)
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Hamilton, Ontario, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The suites at the Staybridge are beautifully designed and extremely comfortable. The service was friendly and professional, for the most part. The breakfasts were a bit disappointing, though. There weren't many fresh, healthy options and the scrambled eggs that were offered in a large container most mornings had lots of burnt bits in them. One morning, one of the customers... More 

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Hamilton, Canada
1 review
5 of 5 stars Reviewed December 23, 2014

This was a wonderful experience . I like the Service of this hotel.A new hotel (Google Earth still shows the location as a parking lot), Staybridge has quiet, well-appointed rooms. It has all the standard amenities

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed your stay at our hotel and that you found our service to be exceptional. We look forward to having you visit us again the next time you are in the Hamilton area. Kind Regards and Happy New Year, Tina... More 

Canada
Top Contributor
163 reviews 163 reviews
58 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed December 16, 2014

I don't think I'd bothered to notice that this was a suites hotel; I didn't have a lot of time on this visit. But the room was spacious, included a packet of microwave popcorn, and had fairly affordable parking. Breakfast was routine, but perfectly fine. Really, if I had to stay in this kind of hotel all the time, I... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed the hotel and your stay while visiting the Hamilton area. We look forward to having you visit again the next time you are in the area. It would be great to have you enjoy our evening "Social" which offers... More 

Whitehorse, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 8, 2014 via mobile

A new hotel (Google Earth still shows the location as a parking lot), Staybridge has quiet, well-appointed rooms. A kitchenette means it is easy to set yourself up for snacks or light meals, which adds to the convenience of the location. It has all the standard amenities, i.e. fitness room, free wi-fi, and breakfast buffet, and the staff are friendly... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Geoff, Thank you for taking the time to send us your review!I am delighted to hear you enjoyed your stay at the hotel, specifically our fully equiped kitchens which allows for easy storage of food and beverage. As well as our close proximity to all of the local attractions. My apologies for the issue with your room key, of... More 

Thornbury, Canada
Top Contributor
152 reviews 152 reviews
73 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed December 2, 2014

I arrived well before normal check-in and was greeted by very friendly, professional and efficient front desk staff who made sure my suite was ready, directed me to the underground parking area, and made me feel very valued. Check out was equally outstanding. The sixth floor suite was modern, clean, quiet, spacious, and very comfortable, offering all the amenities, a... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Nigel, Thank you so much for sending us your 5 star review! I am delighted to hear you were very happy with your experience during your stay at our hotel. I am especially thrilled to hear you enjoyed wonderful customer service and were pleased with all of our amenities. We look forward to having you stay with us the... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed November 28, 2014

Was a bit confusing as to where to go upon checking In? Parked next door by the stores to go in and get parking information. Got a parking ticket for $50 while doing so! Was not to happy about that! But once we got settled In it was fun. The girls freaked out at how nice the room was. I... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest and family, Thank you for taking the time to send us your review. I apologize for the mishap that happened during check-in, we do have temporary check-in parking at the front of the hotel, I apologize sincerely if there wasn't any spaces available. I am however happy to hear that you and your family enjoyed our hotel... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 17, 2014

I travel for work very often and stay in hotels close to more than I stay at home. That being said, when I find a chain that I like I try to stick with it - until something makes me decide otherwise. The previous hotels in previous cities have lately been Staybridge Suites and I have not had a single... More 

Was this review helpful? Yes 7
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review, without honest and valuable feedback like yours we are not able to improve our Guest experience. First of all I would like to apologize for the inconvenience of your key card not working properly upon check-in, more importantly how you were made to feel when you... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed a few nights here during the week in August. Our room had a mini kitchen, living/tv area and a separate room for the bed and bathroom. Needless to say it was quite comfortable, and it was very clean. The kitchen area was even stocked with plates, cutlery, even pots and pans! We actually did use some of it,... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to send us your review and honest feedback on our hotel. With out such feedback we are not able to make the positive changes to ensure all of our guests have an enjoyable stay. I am happy to hear that you enjoyed our guest suites and especially our fully... More 

Mt Pleasant, MI
Top Contributor
53 reviews 53 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 1, 2014

I have stayed at this Staybridge twice in the last couple of months. I was upgraded to a one bedroom suite which was VERY nice. All stainless appliances, very comfortable king bed, large flat screen TV, HUGE, THICK, fluffy towels. I should mentio, this place is CLEAN! The WiFi is good, elevators fast, breakfast pretty good....typical Staybridge Suites fare. I... More 

Was this review helpful? Yes 1
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to send us your review. I am delighted to hear you enjoyed our hotel especially our fully equiped kitchens and of course our convenient location. It's always great to hear that our guests find the hotel to be enjoyable as well as clean. I will certainly pass on your... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

When we pulled up we were not sure if we should book somewhere else - the area was not the greatest, but from the moment we walked through the door - Decor upgraded / reception prompt / helpful and friendly. Rooms were very nice looking and spotless - Kitchenette was modern and had everything we needed / Bathroom was very... More 

Was this review helpful? Yes
Tina R, General Manager at Staybridge Suites Hamilton - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to send us your review. I am delighted to hear you enjoyed the hotel, our amenities and especially the warm reception you recieved from our staff. I am also glad you found our location to be convenient to McMaster and surrounding business. I look forward to having you stay with us... More 

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Additional Information about Staybridge Suites Hamilton - Downtown

Address: 20 Caroline Street South, Hamilton, Ontario, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Hamilton - Downtown 3*
Number of rooms: 129
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Also Known As:
Staybridge Suites Hamilton - Downtown Ontario

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