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Residence & Conference Centre - Hamilton

245 Fennell Ave. West, Hamilton, Ontario L9C7V7 , Canada
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Residence & Conference Centre - Hamilton
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A recent review
4 of 5 stars Reviewed August 28, 2014
pubble Derby, United Kingdom
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12 reviews from our community

Traveler rating
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    4
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6
Couples
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Derby, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 28, 2014

We travelled around Eastern Canada and wanted to spent a lot of time in Niagara but not spend the high dollars there; so we had two nights surrounding the area in budget accommodation and then blew the bucks on one night overlooking the Falls. So this was our first stop after arrival at the airport. We were very happy with... More 

Was this review helpful? Yes
RCC-Hamilton S, Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Pubble, Thank you for taking the time to provide us your feedback as well as the positive comments. It is very important to us to receive your feedback as it allow us to improve our services and makes possible to follow up with the necessary measures. We apologize for the slight inconvenience with regards to the scheduled inspection. We... More 

Lagos, Lagos, Nigeria
1 review
3 of 5 stars Reviewed August 17, 2014

I am a family of four that stayed at the residence from Sunday 10th Aug. 2014 to Sunday, 17th Aug. 2014. The person coming to pick me up will not arrive the residence until about 3-4pm and I pleaded to allow to stay till that time only to be told I have to pay for another full day having stayed... More 

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RCC-Hamilton S, Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Bolaji B, We appreciate you taking the time to provide your feedback and thank you very much for staying at the Residence & Conference Centre- Hamilton. It was a pleasure having your family stay with us and we can confirm that indeed you had the full discount of an extended stay. We apologize that your departure experience did not... More 

Hamilton, Canada
2 reviews
2 of 5 stars Reviewed July 17, 2014

Upon arrival the lady was very friendly and informative, but that was the highlight of the stay. There is no wifi (unless you sit in the lobby), you can get an Ethernet cable but everything is the speed of dial up, so honestly don't bother. The breakfast has a limited and unhealthy selection, despite the numerous posters nearby promoting healthy... More 

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RCC-Hamilton S, Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Brittany373, Thank you for taking the time to provide feedback on your most recent stay with us. It saddens us to hear that your stay was not a pleasant one and truly apologize that your experience was not up to par with your expectations. When any of our guests leave our property feeling less than satisfied with their experience,... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed May 23, 2014

The 2 people (Holly and Patty) who helped book rooms for our choir of 30 people were extremely helpful, patient and answered our many questions efficiently and in a very short time-frame. The check in for my crowd was well organized although one couple found their room had been overbooked - there were already people in the room assigned to... More 

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RCC-Hamilton S, General Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Sigimimi, Thank you for taking the time to share your experience with us. We appreciate your kind words regarding the customer service you received and the amenities you enjoyed. We are thrilled to hear that your stay with us was everything you needed it to be. Your suggestions with more hangers is welcomed and appreciated - We look forward... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 13, 2014 via mobile

I had booked a 4 day stay over two different hotel booking websites. I had booked one day on one website and 3 days on another. I then e-mailed the residence itself to inform them of this and to ask them if I could consolidate my stay to one room and one booking so that I did not have to... More 

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RCC-Hamilton S, General Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Shauna22, Thank you for taking the time to provide feedback on your stay with us. We welcome all feedback as it allows us to improve when needed. We apologize for the miscommunication as we have different staff scheduled from time to time. Rest assured we have addressed the feedback to the department and use this to help us in... More 

Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 5, 2014

We found the facility clean and a good size for our family, but two mornings with no hot water to shower was not welcome. If you are going to accept payment for lodging, there should be hot water. When this was mentioned at the front desk the answer was that too many people were showering. We were at a dance... More 

Was this review helpful? Yes 1
RCC-Hamilton S, Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Guest, We would like to thank you for taking the time to provide us with your feedback. We are very pleased you found our facility clean, spacious and a good size for a family. It is our goal to ensure all our guests have a pleasant stay with us at all times. Please accept our sincere apologies for this... More 

Grand Haven, MI
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 20, 2013

This is a great choice for families on a budget that are travelling through Canada. We were bringing our teenage daughter's boyfriend with us and were in need of a good amount of privacy. We got two rooms and FOUR private bedrooms for the price of one in-town hotel room. So, one room for my husband and the boyfriend and... More 

Was this review helpful? Yes 1
Tallahassee
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 10, 2013

Even though this is a college dorm, it's not a bad place to stay. Located on Mohawk College's campus, it is convenient to several bus stops, however there really aren't any restaurants, grocery/convenience stores, or attractions located within walking distance. Also, be aware that if you are staying during the summer (especially this summer) there will be construction projects happening... More 

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Peterborough, Canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013

I found this accommodations to be very good, considering the price. 2 bedrooms, small kitchen, but no supplies. Has a fridge and microwave also. Apparently there is a coffee shop onsite, but I did not attend that. The breakfast has more choices than many I haves experienced before. Towels were plentiful and we found this be be very well kept... More 

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Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2012

First let me say this a college dorm "trying" to be a hotel, they fail to mention that in their ads. I've stayed in many "cheaper" cut\rate hotels in my life but this is by far the worst one. FILTHY rooms!!, wreaked of urine and beer. No basic amenities whatsoever..no iron, or hairdryer. The bed felt like sleeping on cardboard... More 

Was this review helpful? Yes 1
Mohawk S, Sales Manager at Residence & Conference Centre - Hamilton, responded to this review

Dear Guest, Thank you for taking the time to provide feedback concerning your stay with us this summer. We welcome all feedback as it allows us to improve when needed. We truly apologize that your experience was not up to your expectations. When any of our guests leave our property feeling less than satisfied with their experience, we take this... More 

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