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BEST WESTERN PREMIER C Hotel By Carmen's

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1530 Stonechurch Road East, Hamilton, Ontario L8W 3P9, Canada
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BEST WESTERN PREMIER C Hotel By Carmen's
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BEST WESTERN PREMIER C Hotel By Carmen's
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439 reviews from our community

Traveler rating
    369
    51
    10
    7
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129
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a wedding at the banquet facility this weekend and it was great, nice hall, great food, only small glitches with the service(missing rice balls on antipasto) but very quickly fixed ( brought out some) Like the minute walk to hotel room, hotel was clean and seems fairly new, price was reasonable too, If I had another event I... More 

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Gravenhurst, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My husband and daughter and I stayed at the Best Western in Hamilton to attend our nieces wedding in April. The King suite we booked was fantastic, comfortable and roomy. The room was equipt with a couch that pulled out to a queen bed that was comfortable. The rest room was very spacious. The staff at this hotel were efficient... More 

Review collected in partnership with Best Western

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Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your reply Linda M, We are so pleased your husband, daughter and yourself enjoyed your time with us. We also appreciate your kind mention of our team members and will pass along your review. Sincerely, Joe Mercanti, President More 

toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved my stay at this hotel. we were there for our wedding in the attached banquet hall and our stay couldn't have been better. The staff were very accommodating and courteous. The prices are a little steep but you get excellent value for your dollar.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your experience Hailey S, We appreciate your business and are delighted that our convenient location adjacent to our affliated banquet hall was so well received after the wedding. We hope to see you again soon! Regards, Joe Mercanti, President More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The facility is newly renovated and has themed rooms which are not too tacky and overly decorated. Simplicity is still seen in the furniture which I like. Room and location are quiet with a very good restaurant. Good stay overall!

Review collected in partnership with Best Western

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Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review racheldavidmrsm, It was quite flattering to read that due to our high standards your perception was that we were recently renovated. We were equally delighted to read that you enjoyed our themed rooms and decor. We look forward to serving you again, Kindest Regards, Joe Mercanti, President More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

It was a beautiful hotel. Fantastic place to stay. The front desk manager Carlos Barria was extremely helpful. We had to checkout later than normal due to my husbands meeting running late and I was ill. Carlos was so accommodating assuring us not to worry. Apart from that, I would recommend this hotel above any others in the Hamilton area.... More 

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Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for sharing your experience with us and others ClaudiaCurt, We appreciate your 5 star review and will pass along your kind mention of Carlos. Yours in hospitality, Joe Mercanti, President More 

winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently returned from a 3 night stay, hotel was one of the best hotels for this price range that we have used. Modern clean and quiet rooms that have all updated features. The hotel is also home to the fantastic Baci Italian restaurant, great food and great service.

Review collected in partnership with Best Western

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Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your recent Premier experience David G, We are thrilled you were able to experience and thoroughly enjoy your time in Ontario's 1st Best Western Premier and Hamilton's 1st luxury boutique hotel. We will be sure to pass along your kind mention of our award winning Baci Ristorante to their team. Warmest Regards,... More 

Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A beautiful hotel with all the amenities....we live in this city and it felt like we were away. The room was well laid out and had a great sound system. The staff were courteous and so helpful. The restaurant onsite was amazing....the staff was friendly and attentive. The food was plentiful and delicious! What a beautiful gem on the escarpment.... More 

Was this review helpful? Yes
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to post a review TomH45, It was our pleasure having you. We were happy to read that while your a local Hamiltonian you were able to come and experience our premier luxury boutique hotel and infact received one of our many goals, one of which, is to make you feel like your home away... More 

Guilford,CT
Top Contributor
119 reviews 119 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

wonderful new clean and vibrant hotel with a fantastic restaurant on site that was full tonight on a Thursday night. How often do you see that? Great price. Hot hot tub and nice pool area. Can't ask for anything more!!!

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Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you so much for your review jcrdaycare, We are delighted your were able to experience the Premier life with us and equally pleased you were able to dine in and enjoy our award winning restaurant during your recent stay. We look forward to being your hotel of choice when returning to Hamilton. Yours in Hospitality, Joe Mercanti, President More 

Richmond Hill, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just needed to stay one night, but what a great hotel! It's like walking into a boutique hotel in New York, seriously. The decor when you walk in is funky and modern, the staff are well presented, super friendly and helpful. Carlos makes you feel like your someone special the minute you walk in. The hallways are bright and... More 

Was this review helpful? Yes
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you so much for your exemplary review Galliens, We are so pleased you enjoyed your time with us. Our master franchiser has honoured us with Ontario's 1st Best Western Premier and Hamilton's 1st luxury boutique hotel, offering the highest of standards in cleanliness and customer service. We were thrilled to read this was delivered so successfully during your stay.... More 

St. Catharines, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let me start by saying. I you have a room here and attended a reception earlier, even though you can drink at te reception until 1am....There is no noise after 11pm inside the hotel??? Even if yur Venue is inside the hotel.??... ....does this make any sense? the drinks are flowing and do you really think guests are going to... More 

Was this review helpful? Yes 6
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