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All 20 Hamilton hotels

BEST WESTERN PREMIER C Hotel By Carmen's

4.0 of 5 Hotel   |   1530 Stonechurch Road East, Hamilton, Ontario L8W 3P9, Canada
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96%
Ranked #1 of 20 hotels in Hamilton
A recent review
5 of 5 stars reviewed 5 days ago
Barry H Edmonton, Canada
  • Overview
  • Reviews (339)
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  • Room tips (89)
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339 people have reviewed this hotel

Traveler rating
    286
    40
    9
    4
    0
See reviews for
101
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a regular traveller throughout North America both on business and vacations, my wife and I regularly stay at Best Western's from 'standard' to 'Plus' to Premier. Hotel by Carmen certainly lives up to it's Premier status. The only comment to make should you be in room 501, or perhaps 201,301 and 401, is that it backs on to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Marietta, Georgia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed at Carmen's for six days last week and had a wonderful experience. We stayed in the Robert De Niro suite. It was very large,clean and well furnished.The beds were very comfortable. The customer service at the front desk, especially Will, was excellent and cared to all of our needs, Baci, the in-house restaurant is definitely... More

Was this review helpful? Yes 3
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for sharing your recent experience with us and others 45510, I will pass on your kind words regarding our team members. They will be appreciative that the services provided were recognized so fondly. I was equally pleased to read everything about your stay went as it should in a Prermier property. Yours in Hospitality, Joe Mercanti, President More

Callander, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfort, leisure, friendly staff, an amazing Italian restaurant(Baci), So clean and beautiful, every room has a theme, Hey Robert Deniro, Al Pacino, Forget about it!!!!!!! This place amazed me because I spend alot of time on the road and It is very seldom you find a place like this. I truely appreciated everything the hotel staff has done to make... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review Michael L, I am so happy to read that you have enjoyed your time in Hamilton's 1st luxury boutique hotel and Ontario's 1st Best Western "Premier" We do our best on a daily basis to ensure that all of our guests are enjoying the "Premier" life. Sincerely, Joe Mercanti, President More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The customer service is the same high quality as the design and decor of the hotel. Will at the front desk is excellent!! Great smile, great service. Cleaning staff are friendly and clearly get along, it's great to see employees who enjoy their job. Clearly a reflection of the company that they work for. We most definitely be returning to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to post a review Sandy J, While our team strives for excellence on a daily basis; it's gratifying to read comments like yours that it is recognised and appreciated. We look forward to being your hosts in the future. Warmest Regards, Joe Mercanti, President More

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel, rooms were very nice, beds were great. We booked a 2 bedroom suite thinking that 2 bedrooms would also have 2 bathrooms. Alas, it only had one bathroom, awkward at times as we were sharing with my brother but we managed. Staff were very helpful, especially Claire. In fact everyone we interacted with went out of their way... More

Was this review helpful? Yes 7
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for sharing your experience with us and others BritBurque, We appreciate your kind mention of our dedicated team members and delighted you enjoyed your room and sleep quality. We would like to apologize for any inconvenience you experienced during the breakfast hour and will investigate further as to where the issues lie to implement improvements. Thank you for... More

Contributor
11 reviews 11 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel to hamilton twice a month on the occasion when I'm just too tired to drive the return trip to windsor in the same day I stay here. Beautiful hotel with high end amenities and wonderful staff. The rooms are wonderful. I just don't understand why any traveler would stay anywhere else when in Hamilton? The price is very... More

Was this review helpful? Yes 5
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review Susan570, We are appreciative of your continued business. We take pride in offering the services we do and are expected from a "Premier" property. Thank you again. Sincerely, Joe Mercanti, President More

Kitchener, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2014

This Hotel was excellent, I stayed in the Pacino Suite and it was fantastic!!! For the value it cost a 1/3 rd of what a premier suite would cost in Niagara Falls and it was great. Nice decor (Al Pacino Awesome) great bed, fire place, jacuzzi, shower, kitchenette. Would stay again 100% forsure.

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you Jon A, We were delighted to read you found your stay excellent and found the Pacino Suite to be fantastic. We look forward to seeing you again. Yours in Hospitality, Joe Mercanti, President More

Toronto
Top Contributor
191 reviews 191 reviews
160 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed June 22, 2014

Our family lives in the Hamilton area and this hotel is our first choice for visits. We have stayed here several times and always enjoyed the whole experience. Unfortunately this time housekeeping missed cleaning our room, as we discovered at 10:30 at night after standing on our feet for three hours at the visitation for my father's death. Not what... More

Was this review helpful? Yes 2
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your feedback and loyalty to our property t42, We apologize for any inconveneince you experienced with the housekeeping oversite. while quickly receiving fresh towels from another team member. We appreciate the opportunity to rectify the situation quickly and efficiently. Kindest Regards, Joe Mercanti, President More

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

The folks at this Best Western were fantastic. We came in from the rain on our motorcycles - not feeling overly friendly or happy at that moment - and the staff took it in perfect stride. They were great. Then, the next day as we were preparing our bikes to depart, the manager came out with towels to help us... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your post Scott H, We are pleased to read that the service expected from a Best Western Premier was delivered and recognized so favorably. We can appreciate how you must have felt after a long ride and to then be caught in the rain. We are delighted we made a difference. Regards, Joe Mercanti, President More

Toronto
Top Contributor
52 reviews 52 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 17, 2014

Quiet! Very clean and well appointed rooms. Comfortable beds and linens. Front desk helpful with information and directions. The pizza and the restaurant is very good. No need to venture out or order in from pizza chains. We will be back for sure.

Was this review helpful? Yes 2
Joe M, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for sharing your feedback tuesdaysgone, We are delighted that the quality in customer service, cleanliness and amenities offered on a daily basis were enjoyed and appreciated. We look forward to your return. Sincerely, Joe Mercanti, President More

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Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Address: 1530 Stonechurch Road East, Hamilton, Ontario L8W 3P9, Canada
Phone Number:
Location: Canada > Ontario > Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER C Hotel By Carmen's 4*
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Also Known As:
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 
Number of rooms
52

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