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All 21 Hamilton hotels

Crowne Plaza Hotel Hamilton

3.0 of 5 Hotel   |   150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada) (Downtown Hamilton)
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Crowne Plaza Hotel Hamilton
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58%
Ranked #10 of 21 hotels in Hamilton
A recent review
5 of 5 stars reviewed 2 days ago
Robert_Q977 Montreal, Canada
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144 people have reviewed this hotel

Traveler rating
    36
    46
    30
    17
    15
See reviews for
39
26
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Montreal, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great friendly staff. Made sure I had what I needed and more. Pool was perfect for my kids! So big we had enough room to swim at our own leisure while not interacting with the other guests. Room service was really good! Management went well above and beyond our expectations. Thank you Crowne Plaza Hamilton!!

Was this review helpful? Yes
Belleville, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a great stay,the room was extremely comfortable,very clean and the staff were very nice and friendly, they try all the best to make everyone feel at home. I would definitely stay here again.......

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Sandra H, Thank you for writing a review from your visit to Crowne Plaza Hamilton. We're happy to hear that our comfortable rooms and friendly staff made you feel right at home. We look forward to your return visit and thank you again for writing. Kind regards, Andrew Holmes, General Manager More

North Bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay in Hamilton every three weeks on business. This was my first time staying at the Crowne Plaza hotel in Hamilton. This hotel is a hidden gem. I was greeted by smiles by the girl at the front desk. My room was updated and I had an excellent view of the lake. I recommend requesting a higher floor with... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Chris A, We appreciate you selecting Crowne Plaza Hamilton on your recent business trip and thank you for writing a review from your stay. I'm pleased to hear of the warm hospitality and excellent service you experienced at our hotel. We hope to be your preferred hotel when returning to Hamilton on business. Thank you again for your review and... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Crown Plaza hotel in Hamilton this past weekend (March 28-29) as party of a wedding party. The only positive thing about this hotel would be the pool and the front staff. The rooms are average sized, not sure how clean it is when used complementary toiletry was left in the bathroom. On our... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

mvanhee, Thank you for writing and bringing your concerns to my attention. I apologize that the cleanliness of your room was not met with our excellence in service. I can assure you that your comments have been addressed with our housekeeping staff in order to prevent future occurrences. We do hope you will return to see our improvements and completed... More

Shelburne, On.
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 6, 2014

This hotel has many issues. It is a worn-out long-in-the-tooth building that has been cheaply and poorly renovated. We were part of a group of ten families for a weekend stay. The location of the hotel demands that the floors be securely monitored, and as a result access to rooms is slow and inconvenient. Bathrooms in the rooms we saw... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Jim W, Thank you for your review. I assure you that our highest priority is delivering the quality product and service that our guests have come to expect. We will assess the issues you mention in our next leadership meeting. Thank you again for your feedback. We hope you will give us another opportunity in the future. Sincerely, Andrew Holmes,... More

Bowling Green, OH
Contributor
12 reviews 12 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 3, 2014

Renovated room. Clean. Friendly and helpful staff. Inexpensive on-site parking. Good price from priceline. Great location (we stayed here to go to the Blue rodeo concert at Hamilton Place). Why not five stars? Checkout time is 11:00AM. I much prefer a later checkout Noon is better.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Professorjackson, Thank you for writing a review from your stay at Crowne Plaza Hamilton. We hope you had a great time at the Blue Rodeo concert and we’re glad our friendly service and clean rooms met your satisfaction. Thank you again for your review. We hope you’ll visit us again in the future. Sincerely, Andrew Holmes, General Manager More

Brockville,Ontario
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

Our family stayed at this Hotel for 5 nights and what an AMAZING time we had.The room is very, very clean,the beds are very comfortable,lots of hot water to take a shower.The pool is just the right temperature.The spa tub is so very relaxing and it feels so good and the sauna makes you feel so refreshed.Everyone working there are... More

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Whitby, Canada
1 review
4 of 5 stars Reviewed February 4, 2014

Recently stayed a night at this hotel while catching a show at Copps Coliseum. The location is great, we were able to walk to get food and to the show which saved in parking fees. Bed was super comfy. My only complaint is that upon arrival I noticed a faint smell of stale smoke in the room- I am ver... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Angela C, We appreciate you choosing Crowne Plaza Hamilton while attending a show at Copps Coliseum, and we thank you for writing a review. I am sorry to hear of the faint smell of smoke you encountered during your stay. It's unfortunate that we did not have an opportunity to intervene more proactively and provide alternative accommodations. We're pleased to... More

Hamilton, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 4, 2014 via mobile

We stayed here on the Monday night after the ice storm and had a great night. The room was very large with a seating area and desk. It looked to be fairly recently renovated and had all the little extras that make it a truly enjoyable stay. The pool/hot tub area is huge! Great place to bring the kids as... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Phil D, We're happy to hear from you and thank you for writing a review regarding your enjoyable stay with us at Crowne Plaza Hamilton. It's fantastic to know that our spacious accommodations and value added amenities perfectly suited your family travels. We look forward to your next visit and thank you for you patronage. Sincerely, Andrew Holmes, General Manager More

Hamilton, Ontario, Canada
2 reviews
5 of 5 stars Reviewed December 27, 2013

Our stay was phenomenal, had an ajoining room that was very convenient for my 2 children staying with me. The rooms were exceptionally clean and comfortable one of the best hotel I have ever visited. Everything is kept top notch, right down to the parking garage. Room was very clean and organized, nice LCD TV, complimentary coffee. Even got a... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Tabuakula S, Thank you for taking the time to write a review from your experience with us at Crowne Plaza Hamilton. We're pleased to hear that our clean and comfortable accommodations exceeded your expectations and made for a phenomenal stay. I will be certain to share your compliments with our housekeeping staff on their excellence in cleanliness. We look forward... More

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Additional Information about Crowne Plaza Hotel Hamilton

Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Hamilton 3*
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