We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Hamilton

Hotel website
Hotel deals
150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Crowne Plaza Hotel Hamilton
View Map
Add Photo Write a Review

186 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    47
    64
    35
    23
    17
See reviews for
44
39
23
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (49)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (27)
All months
West Palm Beach, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are very nice. Front desk staff is wonderful especially Dawn who made mine and our groups stay amazing. We were getting ready to a show and we were all talking about how great Dawn was. She made sure I got my food delivery and my wake up calls for me to get to the theatre on time. Bravo Dawn!!!... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Pacesplease5678, I’m delighted to hear that your group enjoyed their stay overall We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity in evening dining, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and I... More 

Hamilton, Canada
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Management and staff are warm and friendly. Spacious rooms and comfortable beds. The work out room is large with several different machines and overlooks the pool. However, the hot tub does not function. They say parts r on order but my visits were 3 weeks apart and as we are local feel a small discount or something should of been... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Brenda M, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service. I'm sorry that our hot-tun was down during your visit. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I travel to Hamilton it's usually with kids - so this place is perfect. Nice swimming area with toddler/kiddie pool, hot tub and pool with deep end. It is located in an area downtown that some may find intimidating at night so I appreciate the room key access for the elevators. The rooms are always clean, free wifi, local... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear CanuckTravelSnobs, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Sydney, Australia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here whenever we're in the area - it's a nice establishment with friendly staff and we appreciate the extra security in that you have to insert your room card in the lift to get it going. Room was large enough for a week-long visit and we weren't in a special one. It's a short walk to Jackson Square... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear cazbeckett, Welcome back! We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your... More 

Niagara Falls, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 26, 2015

Our room was ready early, for which we were greatful! Pretty nice room, would be nicer if there was a fridge. Only one ice maker was working, we had to call down to the front desk to find one that did....we ended up at the bar on our first trip for ice! Considering there was Pan Am Games, Journey concert,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear jelomu, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. It is not uncommon for a very small item (like an earring backing) to remain in the linens even after being laundered. Your sincere comments, which highlight... More 

Ottawa, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

my husband and I have stayed at this hotel three years in a row and every time is better than the previous. the beds are amazing, the a/c is easy to set, the pool is lovely, we never hear any of our neighbors staying in rooms nearby, the front staff, cleaning staff and pool staff are very nice and friendly.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear hburkholder, Welcome back! Sincere thanks for taking the time to share your review. It’s encouraging to know that your stays have been pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us... More 

Kalamazoo, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 21, 2015

This is a nice, reasonably priced hotel in a tough area (we were serenaded by a few drunks staggering home at 2am, and we were on the 6th floor). To echo another review, I was amazed at the absence of blackout curtains. I don't recall the last hotel I stayed at that did not have them. They seem to be... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Mark B, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us... More 

Ontario
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 8, 2015

Had a great sleep here. Bed and pillows were quite comfy. There was a small pack of complimentary night time treats including aromatherapy room spray, face cream, and foot massage cream. Bathroom was really tight. Had to step beside the toilet to close the door. Free WiFi. One annoying thing : the thermostat was backlit with a blue light that... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Scrumble, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Andrew Holmes General Manager More 

Barrie, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 8, 2015

The rooms where very nice, but we where put on floor 1 and the noise from the 3 lane street out front was crazy. We went 4 blocks away to eat and being a sunday night the only people on the street where very scary, we walked very fast. Overall for the price I paid we did OK

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Guy H, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant overall. I'm sorry the city noise interrupted the comfort of your stay. Our team lives and works in the area and find it to be very safe. Thank you for taking the time to share your experience.... More 

Travelers are raving about these Hamilton hotels

Singapore, Singapore
Level Contributor
251 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
3 of 5 stars Reviewed July 2, 2015

This was the first hotel we stayed in Canada (as part of our US and Canada tour). After dinner and clearing the customs and immigration, it took about an hour's drive to reach the hotel. It was almost 8.45pm when we arrived and the sky had just turned dark a while ago. There was only one staff manning the counter.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear ZfyEd, Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It’s wonderful to know you enjoyed a good night's rest in our comfortable bed. We appreciate your time in reviewing our hotel and hope to see you again. Best, Andrew Holmes General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (94)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (17)
Viewed
Dining (16)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (3)
Viewed
View from room (1)
Viewed
Other (27)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#5 of 19 in Hamilton
4.0 of 5 stars 439 reviews
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Show Prices
Show Prices
Show Prices
Downtown Hamilton
Days Inn Hamilton
Days Inn Hamilton
#12 of 19 in Hamilton
3.5 of 5 stars 336 reviews
Visitors Inn
#3 of 19 in Hamilton
4.0 of 5 stars 138 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay