I was staying in Hamilton visiting my son and grand kids. I was met at the front desk with the best service. Even though they were very busy (way too under staffed) I hate when companies do that to their employees. They still greeted me with the utmost respect. The room was very clean and for the price a really... More

We were down in Hamilton for a wedding on the weekend. We were able to find a room at the last minute and they were very accommodating to us. The rooms were very clean. The only issues we had were that the bathroom was very small in the two bed rooms. For the price that we paid, you would think... More

I stayed with family there March, 2013 to attend my son's basketball...Hotel itself is average and would have been OK stay but for the terrible incidence of someone breaking into our vehicle parked in the underground hotel parking garage. We incurred significant financial loss due to stolen items from the car, not to mention the hassle of getting the window... More

Maybe it was because my plane was delayed for hours,but when I finally got to the Crowne Plaza,it was sheer relaxation from that point on. Friendly staff, clean rooms, the 7th floor VIP was immaculate for a quick meeting brief in the morning, quick wi-fi and after a long day, I called the medi-spa and was able to have acupuncture... More

Check in -check in was slow, although there were 2 people at the desk they only worked with one customer at a time. There was a lineup of about 6 or 7 people by the time we were being served. This aspect of the hotel that needs to be improved. Room -the room is updated and comfortable. There is a... More

I have been staying at this hotel twice a year,(sometime three times a year,with friends,business and family), for the past 3 years and cannot wait to go back this year first in June and then in September, I love this hotel for the service from all the staff, the rooms and cleanliness, and the breakfast is great and the pool... More

Had to stay the night here recently when there was an issue with the place I am currently staying. The staff were incredibly friendly and helpful. The rooms were great as well nice and clean. Would definitely recommend for anyone comng to visit Hamilton. The location is also right downtown, so it was nice to be able to walk about... More

My family from Europe visited Hamilton and they stayed at this great hotel . They were amazed with professional attitude and hospitality. They found this hotel very clean soaceus and well designed. Food was great and there was warriors choice. I'm happy that my relatives enjoyed their vacation with Crowne Plaza employees

We booked a Saturday night stay at this hotel because it had one of the better price points for a Hamilton facility, while still looking appropriate for a family stay. The first room they gave us was right at the elevators, which make a loud dinging noise, and the floor was filled with a boy's soccer team, so I asked... More