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All 16 Hamilton hotels »

Howard Johnson Hamilton

2.0 of 5
1187 Upper James St, Hamilton, Ontario L9C 3B2, Canada (Formerly Airport Inn)
Hotel amenities
Howard Johnson Hamilton
Ranked #14 of 16 hotels in Hamilton
2.0 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveler rating
    2
    11
    7
    9
    34
Date Rating
London, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

We booked this hotel as a last resort since every other hotel in the Hamilton area seemed to be booked for the night. Since it was a Howard Johnson we figured we were safe. Upon check we were told that they would have to put us in a room on their "motel side". It looks like some sort of back... More

Was this review helpful? Yes
Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
May 29, 2012

Thanks you Annie22_12 for taking the time to post your comments on Tripadvisor. As you can see we do review these comments and take them very seriously. As you have already pointed out the condition of the property did not meet your expectations and as the General Manager this concerns me a great deal. I will be reviewing your comments... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

We stayed here as a last resort, and after leaving the lobby I was left wishing we'd slept in our car instead. It's obvious the lobby is meant to fool the customer into thinking they're entering a relatively nice, clean hotel. Unfortunately once you've forked over your money and you've left the lobby you'll realize you've made a huge mistake.... More

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Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
May 29, 2012

Kate667, We do appreciate hearing from our guests as to how we may improve our product and services to our guests. We are an older property, but we do our best to provide a superior consistent, and personlized service and comfort to each, and all guest. More

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Hamilton, Canada
1 review
4 of 5 stars Reviewed May 10, 2012

Our team stayed for a few days this past March/2012 while participating in a tournament. The building is older, but the rooms are modern, comfortable and up to date. Staff is very good and will help you in any way. The free continental breakfast was ample for what we required. The surrounding area gives you all you need in regards... More

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Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
May 29, 2012

Thank you dan_d_12154990, We appreciate hearing that we were able to meet and exceed your expectations in providing an enjoyable experience. Thank you for the compliments and we hope to be of service to you on your next trip to Hamilton More

toronto
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 7, 2012
3
people found this review helpful

i have travelled to other hojos and have not encountered the same problems as i did here. the staff n management were not very accomidating. the room i stayed in was not cleaned to hotel standards and as a consellation i was given tickets to a comedy show at the hotel in which the acts were at best a C... More

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Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
May 8, 2012

I would like to take this opportunity to thank you for writing a review, we appreciate the time that you took to write your experince at our hotel. Your experience with our Howard Johnson was not the quality of service that we have promised to provide to our guests. Our Howard Johnson promise is something that we strive to deliver... More

Hamilton, Canada
1 review
3 of 5 stars Reviewed February 6, 2012

I have stayed here a number of times when in Hamilton. The building is well used but is great for the value. Beds are comfortable and the rooms tidy.The staff is friendly and the service is good. The contenental breakfast is tasty and all one needs to start the day. It is my place to stay while I am visiting... More

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Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
April 17, 2012

Thank you for contacting us. Our team here at Howard Johnson, are always happy to see our guest leave with a smile. We hope to see you again soon at our breakfast station. Arya Kichi General Manager More

Luskville, Quebec, Canada
1 review
4 of 5 stars Reviewed December 29, 2011

I stayed here last night and actually had a lot of fun! We had free waffles that we could make ourselves thanks to the staff, at 1:00AM since we were staying up, the staff was very friendly and helpful in general, and when I locked my keys in my car, both the front desk staff and the cleaning ladies helped... More

Was this review helpful? Yes
Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
April 17, 2012

Thank you for your indepth appraisal of the Hotel. We do appreciate hearing from our guests as to the pros and cons and how we may improve our service. Thank you for choosing Howard Johnson for your accomodation needs. We hope we can be of service to you in the future. Arya Kichi General Manager More

Hamilton, Canada
1 review
4 of 5 stars Reviewed December 16, 2011

Had to stop in Hamilton over a busy weekend and could not find a room. Craig at the front desk of the HoJo in Hamilton went out of his way to help me. The room was nothing fancy but it was affordable and the other guests were good folk. The staff was excellent and I was well provided for -... More

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Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
April 17, 2012

We appreciate the information and your point of view. We are always happy to hear that our guests are lookig to return.We value our guests perspective and hope that you will continue your patronage of Howard Johnson. Thank you for your comments. Arya Kichi General Manager More

Forfar, ON
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

I stayed here on a week-end when the "hotel" was quite booked with guests. It is really quite a run-down motel style place with rooms that were very clean but very dated and almost seedy. The staff, however, was fabulous - efficient, friendly, helpful.

Was this review helpful? Yes
Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
November 2, 2011

I would like to take this opportunity to thank you for writing a review, we appreciate the time that you took to write your experince at our hotel. We are glad you were pleased with our staff. We take pride in providing the best possible service to our customer. More

Toronto
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 31, 2011
2
people found this review helpful

Driving up to the front of the hotel, I noticed that one of the concrete columns was crumbling and you could see the rebar inside. This really set the tone for our stay! The front desk area seemed decent enough, although with one person working and four people checking in, it was a bit chaotic. Despite having booked a room... More

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See 3 more reviews by geekything for Hamilton
Arya Kichi, General Manager at Howard Johnson Hamilton, responded to this review
November 2, 2011

Thank you for taking the time to let us know about your concerns with our Howard Johnson. I understand how upsetting it can be to be waiting in line to check in.. I apologize for the inconvenience you experienced I have discussed this situation with my entire staff to speed up the check in process. More

Chatham, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 11, 2011
3
people found this review helpful

My son and I stayed here Oct 3 2011 as he is an out-patient going for daily treatments at St Joe's Hospital. The hotel wasn't, er, quite up to my expectations but the friendly & helpful front desk staff quickly cancelled my remaining reservations with no argument whatsoever. We couldn't get out of the Oct 3rd reservation as we checked... More

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Additional Information about Howard Johnson Hamilton

  • Hamilton Howard Johnson
Address: 1187 Upper James St, Hamilton, Ontario L9C 3B2, Canada (Formerly Airport Inn)
Price Range: PLN: $

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