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Sheraton Hamilton Hotel

Certificate of Excellence
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116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Best prices for: 1 room 1 guest
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Sheraton Hamilton Hotel
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Sheraton Hamilton Hotel
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399 reviews from our community

Traveler rating
    126
    147
    68
    32
    26
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146
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Windsor, Canada
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was located on a busy street. Underground parking was provided but it was a tight squeeze. The room was clean with comfortable beds. Disappointed that there was no fridge or microwave. There was a mall attached with a food court which was very convenient. Small but nice pool with lots of windows, but not much to look at... More 

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton with Team Australia for the World Synchronised Ice Skating Championships in April this year. For me it is the staff who make the difference when staying in hotels. Everyone was very helpful but a special shout out to Savas, Brittaney and Cindy on reception for their excellent friendly and helpful service. Thank you:)

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Sara T, Thank you for taking the time to write a review for us here on Trip advisor. We are truly grateful that you took the time to let us know about your experience at the Sheraton Hamilton Hotel. Please be sure that I have shared your comments with members of team and special recognition to Savas, Brittaney and... More 

Sudbury, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the Sheraton on April 8th, 9th and left late on the 10th. The desk staff were very helpful and efficient.It took them no time to get me settled in my room. I needed directions to a restaurant that was located around 10 minutes away and they printed directions for me. They also printed directions to get me back... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Northern789, Thank you for taking the time to offer your feedback of the Sheraton Hamilton here on Tripadvisor. We truly appreciate your comments as a valuable guest of the hotel. We look forward to hosting you in the near future! Kind regards, Syed Gardezi More 

Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was in town for a wedding and had some pre-conceived ideas about downtown Hamilton based on comments from friends! The area around the hotel is a little sketchy, but the hotel itself is very good. I had a room on the Club floor and it was great. The bathroom was spacious and very clean (a must). Internet access speedy,... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Posh1Canada, Thank you for taking the time to write a review about your most recent stay with us at the Sheraton Hamilton. We appreciate that you took the time to let us know a bit more about your experience with us. Please be sure that your comments have been shared with our associates. We look forward to hosting you... More 

UK
Top Contributor
105 reviews 105 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 18, 2015

**wow what a comfortable bed. I stayed here on business and was delighted to find a well appointed room with all I needed for my computer and devices. The bed was a delight and I had a good night sleep. **the car park was a challenge to find at night, I arrived at 10:30pm and its not signed well. They... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Turnbull, Thank you kindly for providing us this detailed feedback regarding your recent stay at the Sheraton Hamilton Hotel. We truly appreciate that yout took the time to let us know about your stay. Your comments have been shared with our management team and we are working together to ensure that the areas you mention in your note are... More 

Edmonton, Canada
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 17, 2015

This is a comfortable hotel with a sheraton lounge. The rooms are large but dated. The bathrooms are very dark making it hard to shave. The gym does not have change rooms. The dining menu in the bar and for room service is limited.

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Douglasmh, Thank you for providing us feedback here on TripAdvisor regarding your recent stay at the Sheraton Hamilton Hotel. We appreciate that you took the time to let us know how your stay was. Please be sure that your comments have been shared with members of our management team in order to make improvements in the areas you mention.... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2015

We had a lovely stay with our little dog on the club level. The staff was extremely helpful and really made us feel at home. The well appointed club room, comfy bed and good night sleep made for a great weekend!

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear StaceyG, Thank you for providing your valuable feedback regarding your recent stay at the Sheraton Hamilton. We are truly delighted to know that you and your pet enjoyed the hotel and our services. Please be sure that your comments will be shared with our associates. It would be a pleasure to welcome you back in the near future. Have... More 

Barrie
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 11, 2015

The Sheraton is conveniently located in the downtown core, beside the Convention Centre and the arena. I stayed there twice in March and rooms were clean and spacious. One of the rooms (corner king) had a fridge and the other king room did not. Connected to the hotel is a shopping mall with a grocery stores and shops. There are... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Canbear32, Thank you for providing your valuable feedback regarding your recent stay at the Sheraton Hamilton. We are truly delighted to know that you enjoyed your stay with us. Please be sure that your comments will be shared with our associates. It would be a pleasure to welcome you back in the near future. Sincerely, Syed Gardezi - General... More 

Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 10, 2015

We stayed overnight here on the Friday of a holiday weekend and did expect some parties that night--but not until 4:30 in the morning! This selfish behaviour by a few of the hotel's customers wasn't policed or even moderated by staff or security. Still, the Sheraton has lots going for it: helpful, courteous front-desk staff; spacious, well-appointed rooms; a superb... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Ted J, Thank you for taking the time to provide your feedback here on TripAdvisor regarding your recent stay with us at the Sheraton Hamilton Hotel. We appreciate that you took the time to tell us about your stay. I would like to apologize for the discomfort you experienced during the night due to noises coming from your floor.... More 

Chester, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed here on a business trip, the hotel was clean and the staff polite. Only eating there at breakfast time the food was excellent. It appears to be located on the edge of the city centre, but there seemed to be enough places within walking distance to otherwise eat in.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear 2639_12, Thank you for taking the time to offer your feedback of the Sheraton Hamilton here on Tripadvisor. We truly appreciate your comments as a valuable guest of the hotel. We look forward to hosting you in the near future! Kind regards, Syed Gardezi More 

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