We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Hamilton Hotel

Certificate of Excellence
Hotel website
Hotel deals
116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Hamilton Hotel
View Map
Add Photo Write a Review

437 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    136
    167
    73
    32
    29
See reviews for
80
91
28
161
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (437)
  • Mar-May only
    (117)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (87)
All months
London, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Since I could not find any hotels in Niagara falls to stay with my family, I decide to stay in Sheraton in Hamilton.It was a pretty close drive to Niagara falls.The location is perfect,right in the middle of down town.A Beautiful shopping mall right in the lobby level.Great place to stay with any occasions.We had two rooms.Very comfortable beds.Friendly staff.... More 

Was this review helpful? Yes
Ancaster, Canada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night recently, hotel is overall clean and well run. Some areas need attention such as the ice vending machine leaking on the 17th floor (executive floor). Pool is nice, rooms clean and well appointed. No meat options for breakfast on the executive floor was disappointing.

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

I was in Hamilton attending a concert and I stayed at Sheraton located in Downtown Hamilton. It is a very nice Hotel and staff are friendly and helpful! I enjoyed my stay and food at the Chagall's restaurant!

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

...it's just downtown Hamilton is kinda sketchy. The Sheraton is in the city, so parking is in an underground garage that seems secure despite the battered steel door that leads to it. They also charge 12$CAD to park overnight. The hotel was nice enough. The clerks were friendly. We had our dog, and they were very accommodating, even giving us... More 

Was this review helpful? Yes
Ontario, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently visited the Sheraton Hamilton as we were attending a concert at the FirstOntario Centre as it seemed like the perfect location and it definitely was- a quick less than 4 minute walk and you're at the entrance. We tried the in room dining which took a little longer than we had hoped for however the food was good.... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear bellatravels2014, Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! We look forward to hosting you again in the near future. Warm regards, Syed Gardezi More 

Detroit, Michigan
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked into this property the same day and stayed for two days. We tried to book by telephone, but the reps at the 800 number didn't seem to understand us, so we called back twice to try to get another rep, but no luck. English seemed to be the issue. We stopped and found internet access and booked online... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! We are however sad to know that the service provided at The Loft Bar was not up to standard and we sincerely apologize for this. Please be sure that your comments have been shared with... More 

Brockville, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

We recently stayed for a night at the Sheraton Hamilton. The hotel lobby and corridors are very clean and the room was quite lovely as well with nice modern furnishings and decor. The linens are room itself was clean and well lit. The high dusting could use a little more attention but thats about it. Lena the front desk agent... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear McKbutterfly, Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! We look forward to hosting you again in the near future. Warm regards, Syed Gardezi More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

I would like say that Janet in the Loft is awesome. It would be nice to have more sports channels available as wanted to see PanAm Games Womens semi finals, but they didn't have SPN1 on the lineup. The check in process is a breeze and the staff is very friendly.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear RosslynD, Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! Please be sure that nice comments about Janet have been shared with her as well. We look forward to hosting you again in the near future. Warm regards, Syed Gardezi More 

Halifax, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed here recently while travelling for work. I arrived early on a Tuesday, and despite getting there even before check out time I was able to check in early. The person who checked me in didn't seem all that enthused with her job. She provided me with no information on the hotel: didn't mention the dining room, the pool,... More 

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Erin P, Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! We are however disappointed to hear that one of our associates was not welcoming as you were checking in. Please be sure that this is not the way we are used to... More 

Ottawa
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 15, 2015

We stayed two nights at this hotel with our children while visiting Hamilton to attend Pan Am soccer games. Just before coming to Hamilton, I checked recent Trip Advisor reviews and nearly cancelled our stay based on the safety concerns raised by some travellers. I am glad I didn't, because I found the hotel to be very safe and we... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Thank you for your great review of the Sheraton Hamilton Hotel. We truly appreciate that you took the time to share your feedback with us! We look forward to hosting you again in the near future. Warm regards, Syed Gardezi More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
View from room (10)
Viewed
Bathroom (10)
Viewed
Room/suite (21)
Viewed
Dining (1)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (5)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Show Prices
Show Prices
Show Prices
Downtown Hamilton
Crowne Plaza Hotel Hamilton
Visitors Inn
#3 of 19 in Hamilton
4.0 of 5 stars 138 reviews
Admiral Inn Hamilton
#7 of 19 in Hamilton
4.0 of 5 stars 139 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay