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Sheraton Hamilton Hotel

3.5 of 5 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Sheraton Hamilton Hotel
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Sheraton Hamilton Hotel
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376 reviews from our community

Traveler rating
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    65
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars NEW

The Sheraton was way over priced for not getting complementary items like breakfast. Most disappointed by the sneakiness of the hotel. In the room 2 water bottles were labeled free while the third one was 'welcome to Sheraton" We drank all of them and were charged for it. The whole time I wandered if I would be charged for anything... More 

Was this review helpful? Yes
Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed there for two days and both days the hotel was overflowing with large groups of kids who arrived for various competitions. They filled the pool to the point one could not really get there even late (10:30pm) in the day. The "hors d'oeuvre" promised by the hotel as the part of the rate were just swarmed by the... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Conveniently located on King street in downtown Hamilton, this hotel has been recently renovated. Hotel bar is excellent with a great drink and food menu. They charge for parking which I find rediculous when other hotels in the area include it. Rooms are to be expected, nothing amazing. They would not match the online price at check in and made... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Rk2030, Thank you for taking the time to provide your feedback regarding your most recent stay at the Sheraton Hamilton Hotel. We truly appreciate that you took the time to let us know about your experience. Please be sure that your comments have been shared with our associates involved. We hope to see you again in the near future.... More 

Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here for a weekend and let me just say we did not have to go anywhere else! This hotel has it ALL!! Access to shopping without having to go outside, a restaurant, amazing bar. We also enjoyed relaxing in the hot tub while the kids were in the pool. Also it was really comforting that... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Sahira6, Thank you for taking the time to provide us your feedback here on Tripadvisor regarding your recent stay at the Sheraton Hamilton Hotel. We are thrilled to know you enoyed your stay and the location of our hotel. We truly are very lucky to be located in such an important area in Hamilton's downtown core. We look forward... More 

1 review
3 of 5 stars Reviewed 1 week ago

my boyfriend and i wanted a romantic night together. the room was great but the housekeeping staff hadnt emptied the recycling bin, wiped the desk or dusted the headboard. the sheets came untucked when we pulled the duvet back as well. other than this, the room was really clean and we def enjojoyed our stay

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear KristieB, Thank you for taking the time to provide us with a review about your recent stay at the Sheraton Hamilton Hotel. We are so please to know that you enjoyed your stay. We would also like to take this opportunity to apologize for the cleanliness of your room regarding the items you mentioned. Our Housekeeping team has been... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location. Did not even have to go outside to go to the mall which is no small thing in winter. Rooms were clean and it was quiet but over Christmas not many people there. Good value. Lots to do. Liked it.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear FredR, Thank you for taking the time to provide your valuable feedback regarding your recent stay at the Sheraton Hamilton. We are so glad to hear that you enjoyed your stay and that you felt that our location is superb. It will be a pleasure to host you again in the near future! Kind regards, Syed Gardezi General Manager More 

Alliston, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

After being taken by ambulance to the Hamilton hospital for gluten ingestion which caused an horrific attack because of my Celiac disease, the two employees that worked Thurs, Feb 12, 2015 at 2am, were more than helpful and thoughtful. They found a 24-hour pharmacy and drew a map for my husband to fill my prescription, they offered me water and... More 

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear LisaMorrison, Than you for taking the time to write you experience regarding your stay at the Sheraton Hamilton Hotel here on Tripadvisor. We truly appreciate that you took the time to share this with us. Comments like yours make us very proud. Please be sure that your comments have been shared with members of our team. We all look... More 

Port Dover, Canada
Top Contributor
70 reviews 70 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overnight stay at the Sheraton was very comfortable. Room was clean and spacious. Staff accommodated a last-minute request for a king-size bed. The lounge was also very good. Staff were friendly in lounge, front desk. Overall the stay was very good.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear 251ceh, Thank you for taking the time to share your comments about your recent stay with us at the Sheraton Hamilton. We are delighted to know that you enjoyed your stay with us while in Hamilton. Please be sure that your comments have been shared with our associates. We look forward to hosting you again in the near future!... More 

London, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton for one night while in Hamilton in January 2015 for business. Very clean and spacious room, comfortable beds, and friendly hotel staff. The room I booked included continental breakfast the next morning, which was pretty extensive with good variety. Overall, impressed by my stay and would happily stay again.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Cjrb88, Thank you for taking the time to tell us about your experience with us at the Sheraton Hamilton Hotel. We are truly pleased to hear that you enjoyed our service and facilities. We look forward to hosting you again in the future! Kind regards, Syed Gardezi General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We came in for one night to attend a conference the next day. We had a room reserved for a 3pm check in We still did not have a room untill 9pm! To say the least we were not impressed as we hoped to use the pool /hot tub/shower and have dinner and a early night They have a little... More 

Was this review helpful? Yes
Syed G, Front Office Manager at Sheraton Hamilton Hotel, responded to this review

Dear Michelle P, Thank you for taking the time to provide us with feedback regarding your recent stay at the Sheraton Hamilton Hotel. We appreciate your thoughts and comments as a valuable guest and also, that you took the time to address these concerns. After reviewing your feedback, I can understand your disappointment and I would like to extend my... More 

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Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton

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