Stayed at the Sheraton this past weekend for the Ride to Conquer Cancer. Hotel is lovely. Clean, comfortable beds, good showers (the key ingredients when midway through a cycling event) the best part though was the customer service. Amanda at the front desk was incredible and so sweet and helpful when having some challenges dealing with a credit card issue... More

I stayed 3 nights to attend a conference. Hotel was nice. Rooms spacious and clean. Beds very comfortable. Nice that it is connected to mall that has everything you need for your stay - food court, drug store, liquor store etc.

I got last minute tickets for the military Tattoo and wanted a hotel close to Copps. There were bus loads of people around the hotel but plenty of parking as it was the weekend. It took a few minutes for staff to come to the front desk as they were guiding said bus loads of people through towards Copps but... More

Attending a conference in Hamilton recently, we stayed at the Sheraton. It took almost a half an hour to get checked in as there was a problem with their system which only allowed one person to be processed at a time, even though there were 4 staff members at the front desk. Then following the check in, the hotel charged... More

Stayed here and attended a conference in the convention centre which is attached to the Hotel. The rooms are quite large and the beds comfortable and the ac not too noisy. The room was to the cleanliness standard you would expect. The bathroom is quite dark as it only has minimal lighting, I can imagine this being an issue for... More

I stayed at the Sheraton and I loved the beds they have and pillows! It's a convenient location but hate to pay for the Internet. The Internet should be free as other hotels are giving free Internet. Restaurant is nice and Club Lounge has good food!

Was a great place to stay in the heart of downtown hamilton walking distance to everything. Conveniently attached indoors to a mall. Rooms were very clean and beds were the best I've ever slept on! Service was great with very nice and pleasant staff. I really dont like cramped up parking and the underground parking provided was very spacious so... More

My wife and I stayed at this location in Hamilton two weekends in a row, for two separate events. Initially, my wife had booked this hotel with Aeroplan points. After our first experience, there was no doubt we would come back and not even consider other location in town. Both stays, we were lucky enough to have a Deluxe corner... More

My family and I stayed at the Sheraton Hamilton on May 11, 2013. Having read some of the reviews of the hotel, I was initially concerned about the noise factor. I contacted the hotel General Manager who assured me that the hotel, being an older construction, has concrete walls and floors and was therefore not noisy. One thing that struck... More