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Sheraton Hamilton Hotel

Certificate of Excellence
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116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Breakfast for 2 Included
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Sheraton Hamilton Hotel
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked into this property the same day and stayed for two days. We tried to book by telephone, but the reps at the 800 number didn't seem to understand us, so we called back twice to try to get another rep, but no luck. English seemed to be the issue. We stopped and found internet access and booked online... More 

Was this review helpful? Yes
Brockville, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We recently stayed for a night at the Sheraton Hamilton. The hotel lobby and corridors are very clean and the room was quite lovely as well with nice modern furnishings and decor. The linens are room itself was clean and well lit. The high dusting could use a little more attention but thats about it. Lena the front desk agent... More 

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Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I would like say that Janet in the Loft is awesome. It would be nice to have more sports channels available as wanted to see PanAm Games Womens semi finals, but they didn't have SPN1 on the lineup. The check in process is a breeze and the staff is very friendly.

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Halifax, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently while travelling for work. I arrived early on a Tuesday, and despite getting there even before check out time I was able to check in early. The person who checked me in didn't seem all that enthused with her job. She provided me with no information on the hotel: didn't mention the dining room, the pool,... More 

Was this review helpful? Yes 1
Ottawa
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at this hotel with our children while visiting Hamilton to attend Pan Am soccer games. Just before coming to Hamilton, I checked recent Trip Advisor reviews and nearly cancelled our stay based on the safety concerns raised by some travellers. I am glad I didn't, because I found the hotel to be very safe and we... More 

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British Columbia
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 6 nights to watch the CCAA College Basketball Championships being held in Hamilton. The location is great as it is next to the mall and food outlets and easy to get back onto the main road to head off in either direction eg Toronto or Niagara Falls for sightseeing. We stayed in their Sheraton Club Level... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location - downtown Hamilton can always be a bit of a trip to drive in with all the one way streets but we were able to park at the hotel and walk out for dinner. The bus stop for the free waterfront bus was right in front. Attached to a mall if you need anything. The room was big... More 

Was this review helpful? Yes 2
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Holly T, Thank you for your great comments about the Sheraton Hamilton Hotel. We are pleased to know that you had a great stay. Looking forward to hosting you again in the near future. Kind Regards, Syed Gardezi More 

Tyrone, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were nice and clean. Staff was friendly and the price was right! We enjoyed walking over to the farmers market for fruits and pastries in the morning. Easy walking to lots of restaurants and shops.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Rawslw, Thank you for your great comments about the Sheraton Hamilton Hotel. We are pleased to know that you had a great stay and that you also had a chance to enjoy our local Farmers Market. Looking forward to hosting you again in the near future. Kind Regards, Syed Gardezi More 

3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in the hotel for 6 days, the hotel is lovely nice pool and terrace to sit out on. Receptionist was very unhelpful possibly the worst we have come across asked where to get bus to the harbourfront and was told there was none even though there is a free shuttle outside the door (we found this out from... More 

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Hamilton, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a wonderful two nights stay-The staff smiled -the surroundings are good. It is attached to a Mall, so if you are an indoor person you never have to go-out, if you are a outdoor person, there is a shuttle bus that pulls in front of the hotel-it takes you down to Harbourfront trail and Cootes Paradise all the... More 

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Doug W, Thank you for your great comments about the Sheraton Hamilton Hotel and especially for mentioning our associate Sebastian! We are very proud to hear your comments about Sebastian and are truly lucky to have such a great employee. Please be sure that your comments have been shared with him and with our management team. Looking forward to... More 

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Prices are for 1 room, 2 adults
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