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All 21 Hamilton hotels

Sheraton Hamilton Hotel

3.5 of 5 Hotel   |   116 King Street West, Hamilton, Ontario L8P 4V3, Canada (Downtown Hamilton)
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63%
Ranked #4 of 21 hotels in Hamilton
A recent review
5 of 5 stars reviewed 3 days ago
MrUniversal Miami Beach, Florida
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Miami Beach, Florida
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Sheraton Hamilton primarily because I had a great time last time I stayed there and really enjoyed Hamilton. But I am glad that the sequel lived up to the hype. It was awesome all over again. First and foremost, I had left my toiletry bag at home and the hotel made every attempt to give me little... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello MrUniversal, Thank you for taking the time to post a review of your recent stay with us! We are pleased to hear that you enjoyed your stay with us; we appreciate you recommending our LOFT lounge’s steak entrée. It was a pleasure meeting you in our lobby, and we look forward to welcoming you back the next time your... More

2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is amazingly located in downtown Hamilton; I am a business traveler and enjoy the fact it is well located. Theresa , at the lounge, is my Mom at the hotel; she makes sure my cappuccino is hot, that my pancake is ready. The hotel has a decent gym, and pool. I specially like the staff; they are always... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Valdenio, Thank you for taking the time to post a review! Thank you for taking the time to acknowledge Theresa after 19 years with us, truly is a ‘Mom’ to guests and staff alike; your kind words have been passed along to her. Thank you again for sharing your feedback, we look forward to welcoming you back on your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Recently had a great stay in downtown Hamilton. This was in no small part due to the Sheraton being our hotel of choice. Amanda and Willie at the front desk were extremely helpful and polite and suggested several great local activities and restaurants to take in. Great gym at the hotel and a Tim Hortons in the attached mall and... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Steven C, Thank you for taking the time to post a review! We are so pleased to hear that the Sheraton Hamilton is your hotel of choice when traveling in Hamilton. We are happy to hear you find our location in good standings to Starbucks and downtown restaurants. Thank you for taking the time to recognize two of our... More

Fishers, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the best Sheraton in my travel history! Great DT location and a mall attached excellent! Beds are really comfy and Starbucks in the lobby what else you can ask for! I will be back in this Hotel!

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Jim Q, Thank you for taking the time to post a review! We are so pleased to hear your second stay was just as enjoyable as your first. We are pleased to hear you found our Sheraton Sweet Sleeper Beds comfortable, and the new Starbucks addition to our lobby convenient. Thank you again for sharing feedback from your recent... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The provincial association I work for just held our annual meeting and conference at the Sheraton. This was a one day event with nearly 300 people attending, including a small vendor exhibit component. All aspects of working with the Sheraton on this event have been successful and effortless. Leading up to the event, our sales Rep was great at listening... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Aina B, Thank you for taking the time to post a review! We are pleased to hear that your Conference at the Sheraton was such a success! Thank you for recognizing our Sales Team Member as well as our Culinary Team, your kind words have been passed on to them. Thank you again for sharing your feedback, we look... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

March 22-23 We reserved with a request for a quiet room. I called a couple days before our arrival to ensure the staff knew of the quiet request. We checked in making sure we were getting a quiet room. When we saw the activity and noise on our floor, we asked to be moved - hotel was supposedly full. At... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello toronto0160, Thank you for taking the time to post a review! We apologize that we were not able to accommodate your request for designated quiet floor, as during your stay, we were sold out. Though we did take preventative measures, we unfortunately did not anticipate the level of noise caused by this university student conference group. I want to... More

Vernon, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to let the travelling world know my opinion of my experiences at The Hamilton Sheraton: Due to the nature of my work, I travel across Canada alot and have stayed in many hotels from west to east. With out question The Sheraton in Hamilton is my favourite!!!! The most helpful, friendly, caring staff I have ever seen. I... More

Was this review helpful? Yes 3
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Ramona H, Thank you for taking the time to post a review! We are pleased to hear you find the Sheraton Hamilton your home away from home. Thank you for taking the time to acknowledge 18 of our Sheraton Team members by name; across all departments - it is truly appreciated to have our team recognized and I assure... More

Barrie, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 8, 2014

Hard to beat this hotel's location if you're here for business in the downtown core. Service, reception, cleanliness were outstanding. This hotel is also attached to a mall which gives access to a multitude of eating establishments as well as stores to do some shopping or pick up essentials. Even a liquor store :). I can't say anything bad about... More

Was this review helpful? Yes 2
Ontario
Top Contributor
130 reviews 130 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 4, 2014

I was there for business and some of the hotel is under renovation. One of the things I like about staying here is that they have a very reasonable parking rate. Many hotels gouge you but these folks don't. I have been an SPG member for many years and am always treated well as a return guest. I think this... More

Was this review helpful? Yes 2
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello AdvisorOntario, Thank you for taking the time to post a review! We are pleased to hear you always have a great stay with us, enjoying the comforts of our Sheraton Sweet Sleeper beds. We are appreciate that you found our location close to local amenities, such as The Anchor Bar and Jackson Square as well as our parking rates... More

Mississauga, Ontario, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2014

Saturday March 1 2014 was a nightmare thanks to this hotel. I booked it for 240.00 which was insane to begin with on hotwire 6 weeks in advance. I called to inquire after the fact and was told it was a club room, with some free drinks and so on and they had me registered. Perfect- it is the night... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello RBzoom, Thank you for taking the time to share your feedback! We sincerely wish to apologize for the lack of service you experienced this weekend, and not a true reflection of our Sheraton signature service. As we take your feedback extremely seriously, please connect with me directly: syed.gardezi@sheratonhamilton.com at your earliest convenience to discuss your whole situation. Thank you... More

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Additional Information about Sheraton Hamilton Hotel

Also Known As:
Sheraton Hamilton
Hamilton Sheraton
Sheraton Hamilton Hotel Ontario
Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 
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