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Sheraton Hamilton Hotel

3.5 of 5 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Sheraton Hamilton Hotel
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Sheraton Hamilton Hotel
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360 reviews from our community

Traveler rating
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    63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Daniel night staff is very great and the day and afternoon staff is great night shift manager camielia is awsome and the service pool and food and drinks is awsome the hotel is clean smells great and very up kept we had no fridge in our room we notified the front staff they had one sent up free of charge

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Niagara Falls, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We visited this hotel from Sunday Jan 25 to Tuesday Jan 27, 2015. The reason for our visit was not a positive situation, and there were special accomodations that we needed to make this visit manageable. We were very impressed with the front desk staff, especially Sebastian who resolved a minor issue we had with our booking, and made check... More 

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Langley, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights on the "club floor". in a large and clean room with a very comfortable king bed. No fridge, but with 24 hour access to the Club Lounge , complimentary cold drinks were always available. We needed assistance of the staff on several occasions and always found them courteous and helpful. The complimentary breakfast was quite good,... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear MPAnderson001, As the General Manager of the Sheraton Hamilton, I take great pride in reading overwhelmingly positive reviews such as yours. To hear that our property is your number one choice while staying in Hamilton is truly motivating for me and my team, and I would like to thank you for taking the time to write this excellent feedback... More 

Hamilton, Ontario, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

On Tuesday December 30th, my family and I checked into the Sheraton Hamilton to prepare for my wedding on New Year's eve. The Hamilton Suite was exquisite and oh so comfortable. My guests commented that their rooms felt decadent and the staff took delight in caring for us. I would highly recommend this hotel to any bride to be. We'll... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Michelle B, Congratulations on your wedding! Thank you for taking the time to share your feedback about your experience at the Sheraton Hamilton and also for your kind comments on our service, location and overall experience.What a fantastic review! We are so glad we were able to host you for such a special occasion. I will proudly share these... More 

Oregon
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff went the extra mile when answering questions and steering me in the right direction during an action packed weekend. This beautiful hotel is conveniently located and has an air of elegance even when full of exited people.

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Moveyourfeet, Thank you for taking the time to provide your thoughtfull comments about your recent visit to The Sheraton Hamilton here on Tripadvisor. I am delighted to know that you had a great stay and look forward to hosting you soon again. Kind regards and best wishes for the new year. Syed Gardezi General Manager More 

Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After reading some reviews I arrived with very low expectations. We stayed 2 days over the weekend. The hotel is located on King street (one way) which is goes directly to highway 403. Rooms are mostly clean and renovated, but the bathrooms were dusty, lacked an active fan, and there was debris behind the desk. Lighting levels are low. Wireless... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments and share your experience with Tripadvisor regarding your recent stay at the Sheraton Hamilton. Looking forward to welcoming you again in the near future. Let me take this opportunity to wish you a happy festive time with your family and all the best for 2015 ! Kind regards... More 

Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here a few times. Friendly staff. Went to the hotel bar for the first time. Great service bar wasn't busy peach basket cooler was awesome. Had the problems with the door and lock front desk was super helpful and did a great job getting us into the room. Definitely will be back again.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Guest, Thank you for your recent stay at The Sheraton Hamilton Hotel as well as for your positive review. We are sincerely pleased with your expereince and the interaction with our courteous and professional hotel staff. We look forward to welcoming you back to the hotel in the not so distant future. Best regards, Syed Gardezi General Manager More 

Hamilton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

My family and I attended the Christmas dinner at the Sheraton Hotel and had a great time! The food and service was excellent, the server was very attentive and the the turkey perfect!! The manager was very nice, making sure that we had a good experience and assisting us. I will definitely be back next year! Thank You and keep... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your experience with us for the Christmas dinner and also for your kind comments on our service and overall experience. I will proudly share these comments with our associates and look forward to hosting you again in the near future. Warm regards Syed Gardezi General Manager More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Six of our family and friends chose the Sheraton for our Christmas dinner this year. I tend to go into buffets with low expectations so as not to be disappointed. Our four other guests arrived before my wife and I and were sitting with glasses of wine listening to a very good pianist. (She ended up being the highlight of... More 

Was this review helpful? Yes 2
Syed G, Guest Relations Manager at Sheraton Hamilton Hotel, responded to this review

Dear FrankE, Thank you for taking the time to provide your valuable feedback regarding your experience with us at our Christmas Buffet. I am truly sorry to hear that you left the hotel feeling unsatisfied with our service. Please be sure that your comments will be shared with our management team andl be closely reviewed to ensure that a situation... More 

Montreal
Top Contributor
221 reviews 221 reviews
60 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed December 22, 2014

Very nice hotel located very downtown Hamilton, with inside connection to a shopping mall, so that you do not have to get outside if it is cold. Clean and nice, with very friendly staff that works as well. Very convenient location, in front of art museum and not to far from other attractions.

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear fabioinmontreal, Thank you for taking the time to share your feedback on your stay and also for your kind comments on our service, location and overall experience. I will proudly share these comments with our associates and look forward to welcoming your return. Warm regards Syed Gardezi General Manager More 

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Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton

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