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All 20 Hamilton hotels

Sheraton Hamilton Hotel

3.5 of 5 Hotel   |   116 King Street West, Hamilton, Ontario L8P 4V3, Canada (Downtown Hamilton)
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Ranked #5 of 20 hotels in Hamilton
A recent review
5 of 5 stars reviewed 5 days ago
Debby M Hamilton, Canada
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317 people have reviewed this hotel

Traveler rating
    94
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    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I needed to organize a retirement lunch for a colleague of mine and my first choice was the Sheraton Hamilton Hotel. I have used them in the past and have always been pleased with the results. On this occasion I found them to be exceptional. I decided to go with the "Chef's Choice" for my lunch selection, and I was... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Debby M, Thank you for taking the time to post a review! We are so pleased to hear that you enjoyed your “Chef’s Choice” during your recent lunch. We appreciate you recognizing our culinary team as well as our wait staff – your kind comments have been passed along to them. Thank you again for sharing your experience, we... More

Lausanne, Switzerland
Contributor
19 reviews 19 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent four nights at the Sheraton Hamilton in early August. It is right in the city center and yet the car park it is easy and relatively simple to park and come up to reception with your bags, provided that you have one or two only. It is very good value for what you get. I would definitely go... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello IFCS, Thank you for taking the time to post a review! We are overjoyed to hear you enjoyed your stay on our Sheraton Club floor; the view across Lake Ontario while having the morning cup of coffee is an energizing way to start the morning. We are also pleased to hear that you found our location to be a... More

Windsor, Canada
Top Contributor
83 reviews 83 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here this past weekend on a trip to Hamilton. There were no issues with the check-in or parking. The only issue related to check-in is when arriving at the hotel, there is nowhere to park in front. There is a line of taxis taking up almost every spot in front of the hotel. The actual... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Mike H, Thank you for taking the time to post a review! We are pleased to hear that you found our Sheraton Sweet Sleeper Beds to be comfortable during your stay. We would like to apologize for the inconvenience of not having enough towels in your room during your second evening; it is from the gift of feedback that... More

Walton, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked this hotel thru expedia. There was a mix up with the dates so when I arrived they were not expecting me. Brittaney at the front desk looked up the number for expedia so I could call about my reservation. She then helped with the new reservation and got me the exact room that i wanted at a better... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Michael S, Thank you for taking the time to post a review! We are pleased to hear that you enjoyed your time with us the point of cancelling reservations at another hotel just to spend another night. Thank you for taking the time to recognize our Sheraton Hamilton Team Member Brittaney, and I am personally very proud of her... More

Windsor
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Arriving at the hotel there is no where for you to stop in front because of all the taxi's waiting in front. Noticed a sign for parking and parked in the garage and then checked in. The check-in process itself was easy and the clerks were friendly. Got up to the room and had a very nice view but that... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Casinoboy, Thank you for taking the time to post a review of your recent stay with us! We would like to apologize for your stays with us, and at your earliest convenience please do not hesitate to contact me directly: syed.gardezi@sheratonhamilton.com to discuss your stay further. Though your guestroom fell short, we are pleased to hear that you found... More

Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is great. The staff is very friendly. They even gave our kids coloring pages with crayons. The hotel do not have buffet breakfast. The price for in room dining is more expensive than airport Toronto Sheraton hotel. Bathroom has very dim lighting and the king room does not have a tub in the bathroom. There... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Hina K, Thank you for taking the time to post a review! We are so pleased to hear that your little ones enjoyed our coloring books during their stays. We appreciate your feedback about our guestroom washrooms lighting and will review steps to make your next stay with us brighter. Thank you again for sharing your feedback and we... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my friends stayed there during Conbravo july 18th to the 20th it was a very good place to stay easy access to food and shopping malls since its all connected. The staff were all really friendly and helpful when needed. Well worth a stay for the price which is very fare

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Chuck B, Thank you for taking the time to post a review! We are pleased to hear that you found our hotel to be in good standing and our location ideal to locale amenities such as Jackson Square Mall. We look forward to welcoming you back next July for ConBravo2015! Warm Regards, -Syed Gardezi More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed just one night for Ticats game. Great location, helpful staff. Only werid thing was that the front desk is not your typical hotel front desk, which threw us off a little on arrival-not sure we were in the right spot, but staff helped us out. Room was on 15th floor, king bed, view of King St. Comfy, comfy bed... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello K R, Thank you for taking the time to post a review! We are pleased to hear that you enjoyed your stay with us, and our Sheraton team members were helpful during your stay. We look forward to welcoming you back the next time the Hamilton Tiger Cats are playing. “Oskie Wee Wee. Oskie Waa Waa. Holy Mackinaw. Tigers…Eat’em... More

Kelowna, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a few days on a recent business trip. I found the service extraordinary, with the staff being friendly, polite and professional. They had an extensive local and regional knowledge which they were more than willing to share. This knowledge was not limited to just cozy dining spots, it extended to local events at the... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello CanadianaJones, Thank you for taking the time to post a review! We appreciate you recognizing our Sheraton signature service, made possible by our Hamilton proud team members. We are pleased to hear that you found our location to be in good standing to local amenities such as the Hamilton farmers market and cozy dining spots. Thank you again for... More

Lodz
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been travelling all over the world and sheraton was one of my favourote untill now.... I was shocked entering the room( it has nothing to do with images from official web side). The hotel does not keep the standard: the furniture is old and dillapidated, the smell of the room propably comes from the dirty air conditionig, the... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Piotr, Thank you for taking the time to post a review! We are disappointed to hear about your stay with us was not enjoyable; and is not a true reflection of our Sheraton quality or standards. Please connect with my directly at your earliest convenience to discuss your stay: syed.gardezi@sheratonhamilton.com. Thank you for your Sheraton hotel loyalty, we look... More

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Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 
Number of rooms
299

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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