My wife and I have had to go to Hamilton several times over the last while on some personal family matters. Couldn't get into the Crown Plaza the first time, so we ended up at the Sheraton. Based on some of the previous reviews, I was dreading it, but we had little choice. When we first arrived, the parking elevator...
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Stayed at the Sheraton to attend a function at the convention centre. Check in was quick, easy and staff very friendly and professional. Rooms were clean, quiet and bed comfortable. Had a drink and snack at The Loft, the ladies were friendly and attentive. Have stayed here on numerous occasions both with family and by ourselves and have always had...
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Thank you for making Sheraton your first choice when in Hamilton! Tripadvisor reviews are always much appreciated.
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My friend and I stayed here in Feb 2011 to attend a 4 day review course in the connecting Hamilton Conference Centre since there was a group discount. I was wary from the Tripadvisor reviews, but ended up being pleasantly surprised.
ROOMS: We loved our room. Size-wise, it was fairly standard, but we found the beds/duvets wonderfully plushy and loved...
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Thanks for the 4 star rating! You have excellent recollection and helpful details from your stay eleven months ago - much appreciated. I know you said you were pleased and would be happy to return. We have made more great changes and look forward to welcoming you back. Thanks again for your review.
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i could not be happier at where the hotel was situated, i was able to walk to hospital to see my husband and do my xmas shopping without leaving the hotel . The room was very nice and clean i would stay here again
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Thank you for the great review. Best wishes and speedy recovery to your husband! We look forward to welcoming you back. We are also proud to be a city centre landmark, with spectacular panoramic views and all the conveniences of downtown within steps.
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In downtown Hamilton, attached to Jackson Square, shops and a market. Was expecting more from front staff, who could have been more attentive. The property charges for parking and internet service in the room. Parking was affordably priced and internet service was OK.
Nice fitness facility.
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Thank you for sharing your comments. I would appreciate and welcome any more details you have so our team can be better informed. Our goal is to consistently give special attention to all our guests. I can be reached directly at 905-317-4510. Thanks for mentioning, and we are proud of our modern Sheraton Fitness centre programmed by Core Performance. Thank...
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For those needing a hotel west of Toronto whose business takes them to the Hamilton ("steel-town") area, the Sheraton Hamilton is an adequate, not stellar, hotel. Good news is that the hotel staff are generally very friendly and eager to please. Room service is typical for this type of hotel and food offerings are good, albeit it is by no...
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Thank you for the excellent details in your review! We love to hear that the service was great and the front-desk team was friendly and helpful. Ottoman – I agree, a great idea! I’m sharing your design comments with the Sheraton design team too. Thanks again!
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Great stay at The Sheraton Hamilton. Check in was easy and very friendly and I was upgraded to a corner king. The room was immaculate and very well laid out. Parking was very easy for a downtown hotel and underground to boot! Overall I would stay here again and highly recommend this hotel.
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Thank you for the outstanding review! We are very pleased that the Sheraton Hamilton is your first choice when in the area. We look forward to your return.
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This is a very nice hotel. I had a great room. Very modern. The staff are very warm and friendly and I really enjoyed the restaurant. The prices are in line with other hotels but the breakfast service was excellent. Friendly efficient and both breakfasts were just great. On one day the restaurant was short staffed and I thought it...
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I've stayed at many hotels in different cities and countries and for some reason, this is my favourite hotel of them all. The staff are very professional and friendly. The rooms are extremely clean and the food is great. I've eaten here a few times but only once since the renovations to the dining areas. Their steak was literally perfect....
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I do appreciate your excellent review! We are very proud that you favour the Sheraton Hamilton hotel over those in different cities and countries that you have stayed in based on cleanliness, and professional friendly staff. Thank you!
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enjoyed everything about the hotel but the restaurant menu was average and lounge was understaffed
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Since your candid review we have put a lot of focus on our restaurant and lounge operations. I’m pleased to say that we have launched all new menus in Chagall’s Restaurant and LOFT Lounge. No more “mediocre”. We have Color Your Plate Sheraton healthy menu options too. The program was developed around Core Performance’s nutrition philosophy which suggests having a...
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