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All 21 Hamilton hotels

Sheraton Hamilton Hotel

3.5 of 5 Hotel   |   116 King Street West, Hamilton, Ontario L8P 4V3, Canada (Downtown Hamilton)
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63%
Ranked #4 of 21 hotels in Hamilton
A recent review
5 of 5 stars reviewed 2 days ago
WesV32 Aurora, Canada
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Aurora, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service was friendly and room was fantastic. Great comfortable bed !! Affordable parking, fridge in room. if you're going to be in Hamilton. This is the spot !! Added convenience of being connected to the arena next door and walking distance to clubs and restaurants .

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello WesV32, Thank you for taking the time to post a review! We are so pleased to hear that you think of us as ‘the spot’ to stay while in Hamilton. Thank you again for taking the time to share your feedback and we look forward to welcoming you back the next time your travels bring you to Hamilton. Warm... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here few times for the hell of it, even though I should have took a taxi its only ten Min to my house. This place is just overall so ordinary, the sad part is it might be hamiltons best hotel, the only good part is the location to jump back on the highway... And also I feel lucky not... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Leonard M, Thank you for taking the time to post a review! We are sorry to hear you did not enjoy your time in our fair city; please do not hesitate to connect with our front office team next time for their recommendations about local restaurants and site seeing. Thank you again for taking the time to share your... More

Miami Beach, Florida
Contributor
19 reviews 19 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Sheraton Hamilton primarily because I had a great time last time I stayed there and really enjoyed Hamilton. But I am glad that the sequel lived up to the hype. It was awesome all over again. First and foremost, I had left my toiletry bag at home and the hotel made every attempt to give me little... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello MrUniversal, Thank you for taking the time to post a review of your recent stay with us! We are pleased to hear that you enjoyed your stay with us; we appreciate you recommending our LOFT lounge’s steak entrée. It was a pleasure meeting you in our lobby, and we look forward to welcoming you back the next time your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is amazingly located in downtown Hamilton; I am a business traveler and enjoy the fact it is well located. Theresa , at the lounge, is my Mom at the hotel; she makes sure my cappuccino is hot, that my pancake is ready. The hotel has a decent gym, and pool. I specially like the staff; they are always... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Valdenio, Thank you for taking the time to post a review! Thank you for taking the time to acknowledge Theresa after 19 years with us, truly is a ‘Mom’ to guests and staff alike; your kind words have been passed along to her. Thank you again for sharing your feedback, we look forward to welcoming you back on your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently had a great stay in downtown Hamilton. This was in no small part due to the Sheraton being our hotel of choice. Amanda and Willie at the front desk were extremely helpful and polite and suggested several great local activities and restaurants to take in. Great gym at the hotel and a Tim Hortons in the attached mall and... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Steven C, Thank you for taking the time to post a review! We are so pleased to hear that the Sheraton Hamilton is your hotel of choice when traveling in Hamilton. We are happy to hear you find our location in good standings to Starbucks and downtown restaurants. Thank you for taking the time to recognize two of our... More

Fishers, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is one of the best Sheraton in my travel history! Great DT location and a mall attached excellent! Beds are really comfy and Starbucks in the lobby what else you can ask for! I will be back in this Hotel!

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Jim Q, Thank you for taking the time to post a review! We are so pleased to hear your second stay was just as enjoyable as your first. We are pleased to hear you found our Sheraton Sweet Sleeper Beds comfortable, and the new Starbucks addition to our lobby convenient. Thank you again for sharing feedback from your recent... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The provincial association I work for just held our annual meeting and conference at the Sheraton. This was a one day event with nearly 300 people attending, including a small vendor exhibit component. All aspects of working with the Sheraton on this event have been successful and effortless. Leading up to the event, our sales Rep was great at listening... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Aina B, Thank you for taking the time to post a review! We are pleased to hear that your Conference at the Sheraton was such a success! Thank you for recognizing our Sales Team Member as well as our Culinary Team, your kind words have been passed on to them. Thank you again for sharing your feedback, we look... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

March 22-23 We reserved with a request for a quiet room. I called a couple days before our arrival to ensure the staff knew of the quiet request. We checked in making sure we were getting a quiet room. When we saw the activity and noise on our floor, we asked to be moved - hotel was supposedly full. At... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello toronto0160, Thank you for taking the time to post a review! We apologize that we were not able to accommodate your request for designated quiet floor, as during your stay, we were sold out. Though we did take preventative measures, we unfortunately did not anticipate the level of noise caused by this university student conference group. I want to... More

Vernon, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have to let the travelling world know my opinion of my experiences at The Hamilton Sheraton: Due to the nature of my work, I travel across Canada alot and have stayed in many hotels from west to east. With out question The Sheraton in Hamilton is my favourite!!!! The most helpful, friendly, caring staff I have ever seen. I... More

Was this review helpful? Yes 3
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello Ramona H, Thank you for taking the time to post a review! We are pleased to hear you find the Sheraton Hamilton your home away from home. Thank you for taking the time to acknowledge 18 of our Sheraton Team members by name; across all departments - it is truly appreciated to have our team recognized and I assure... More

Barrie, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 8, 2014

Hard to beat this hotel's location if you're here for business in the downtown core. Service, reception, cleanliness were outstanding. This hotel is also attached to a mall which gives access to a multitude of eating establishments as well as stores to do some shopping or pick up essentials. Even a liquor store :). I can't say anything bad about... More

Was this review helpful? Yes 2

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Additional Information about Sheraton Hamilton Hotel

Also Known As:
Sheraton Hamilton
Hamilton Sheraton
Sheraton Hamilton Hotel Ontario
Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 
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