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Sheraton Hamilton Hotel

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116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Sheraton Hamilton Hotel
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Sheraton Hamilton Hotel
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394 reviews from our community

Traveler rating
    125
    143
    68
    32
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a comfortable hotel with a sheraton lounge. The rooms are large but dated. The bathrooms are very dark making it hard to shave. The gym does not have change rooms. The dining menu in the bar and for room service is limited.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a lovely stay with our little dog on the club level. The staff was extremely helpful and really made us feel at home. The well appointed club room, comfy bed and good night sleep made for a great weekend!

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Barrie
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton is conveniently located in the downtown core, beside the Convention Centre and the arena. I stayed there twice in March and rooms were clean and spacious. One of the rooms (corner king) had a fridge and the other king room did not. Connected to the hotel is a shopping mall with a grocery stores and shops. There are... More 

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Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight here on the Friday of a holiday weekend and did expect some parties that night--but not until 4:30 in the morning! This selfish behaviour by a few of the hotel's customers wasn't policed or even moderated by staff or security. Still, the Sheraton has lots going for it: helpful, courteous front-desk staff; spacious, well-appointed rooms; a superb... More 

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Chester, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a business trip, the hotel was clean and the staff polite. Only eating there at breakfast time the food was excellent. It appears to be located on the edge of the city centre, but there seemed to be enough places within walking distance to otherwise eat in.

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Chatham, Ontario
Top Contributor
163 reviews 163 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for the Around the Bay 30k road race. The hotel is right beside Copps colosseum (now it's called something else). If you are going for the race it's the perfect location. The rooms were nice, concierge lounge was worth the extra cost. The hotel also sits above a small mall area, so there are several dinning and shopping... More 

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Oshawa
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here while competing in a road race. I was able to get a fridge and microwave delivered to my room at no charge. The staff were very helpful with this request. The bed was heaven! I didn't want to get out of it! I appreciated the late checkout so that I could shower after my race. The check... More 

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Sudbury, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located with access to a mall. The staff at the front desk was polite and welcoming. The rooms were clean but looked like it was time for refurbishment. The bar service and food was good. The dining room was empty when I went for breakfast and staff looked unprepared. The gym was small with few instruments.

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear 615Joseph, Thank you for providing your valuable feedback regarding your recent stay at the Sheraton Hamilton. We are truly delighted to know that you think our hotel is above average! Thank you..that makes us very proud. Please be sure that your comments will be shared with our associates. It would be a pleasure to welcome you back in the... More 

Boston, Massachusetts
Top Contributor
66 reviews 66 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

TIP: Avoid Hamilton all-together if you can! The mall attached to the hotel was full of homeless and sick people, and the mall police had to arrest someone while I was there for approaching a child in a physical way. The hotel is a typical Sheraton, but I wish it would work harder to brand itself as a more upscale... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear LynnJD, Thank you for taking the time to provide your feedback regarding your recent stay with us at the Sheraton Hamilton Hotel. Please be advised that we are undergoing continuous renovations to provide the best service we can. We look forward to hosting you in the near future so that you can see our improvements. Regards, Syed Gardezi More 

Golden, Canada
Top Contributor
52 reviews 52 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late (or early depending on your view) 2 am, the front desk clerk was great. No time at all to check in and park. The room and beds were as comfortable as expected. Wow, just wow, I couldn't believe how much there was attached to this hotel. You could stay a week and never leave the building and... More 

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Hello OmaNaomi, Thank you for providing us feedback about your recent stay at the Sheraton Hamilton Hotel. We are very pleased to know that you enjoyed your stay with us. Hope to see you soon! Warmest Regards, Syed Gardezi More 

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