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Quality Hotel

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49 Goderich Road | QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8, Canada (Formerly Holiday Inn Express Hamilton)
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99 Reviews from our TripAdvisor Community

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Traveler rating
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    35
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • All months
    (99)
  • Mar-May only
    (25)
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    (33)
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There are newer reviews for Quality Hotel
See the most recent reviews
Fredonia, New York
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed here for a wedding. our room was very nice and clean with a queen bed and sofa as well as desk, chair, frig & microwave. Also, a coffee pot with tea as well. breakfast as previously mentioned; certainly, was something for everyone. there is also a Golden Griddle restaurant on site for lunch or whatever. the maids seem... More 

Was this review helpful? Yes 2
John M, Manager at Quality Hotel, responded to this review

Dear mtab So glad to see your stay was good and that we were able to get you in early to your room. We will be posting your comments up for all the staff to see as we are very proud to achieve your recommendation to fellow travelers. Many Thanks John Mattinson Guest Service Manager More 

Alliston, Canada
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 3, 2014

Stayed on a Saturday night after a wedding in Ancaster. Given the low price, we did not have high expectations, but it was just to crash for a night's sleep. WELL we were surprised. Room and washroom were spotless, absolutely no complaints. Big spacious room, we each got a queen bed. Check in and out were easy as pie, staff... More 

Was this review helpful? Yes 2
John M, Manager at Quality Hotel, responded to this review

Dear Lindsey, Thank You for your Great review and we appreciate that you will pass on your recommendation to your Friends. Hope the wedding you attended was fun, please visit again soon. John Mattinson Guest Service Manager More 

Portugal Cove, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 21, 2014

A business colleague booked a room for me at this hotel on a last minute business trip. I don't expect/need much when I'm traveling for business but I do need cleanliness. This hotel wasn't clean. I don't stay at this group of hotels alot but in the past they have been decent. Not this one. One good thing was that... More 

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Dear NLTRVLR, So sorry to hear your stay was not satisfactory this is definitely not the normal experience that our guests encounter. We wish for you to reach out to us either by telephone or email to discuss what exactly was wrong with your stay so that we may correct any deficiencies that you found during your stay. Sincerely John... More 

Travelers are raving about these Hamilton hotels

Tampa, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

This was a quick stay and last minute booking. Room was very comfortable, convenient to stores. It was a little hard to find tucked into an industrial park. Complimentary breakfast was a welcome surprise with bacon, cheese omelets, fruit, waffles, yogurt, variety of pastries and really good coffee. The staff was friendly. We will definitely stay again if we are... More 

Was this review helpful? Yes 1
John M, Manager at Quality Hotel, responded to this review

Dear LoveTampa928, Thank You for your Great Review. Happy to hear the you enjoyed the Breakfast. We hope that you make it back to see us again. Many Thanks John Mattinson Guest Service Manager More 

toronto
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed here for business for 3 nights in August 2014 - Rooms look a little dated. but for 90 dollars a night, acceptable. - Free cable TV and free wireless internet in hotel room - Free breakfast include sausage, eggs, waffle maker along with other things you would normally find at a continental breakfast. - fitness center was okay (4... More 

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Dear Chengo, Thank You for your review and we appreciate your patronage. We look forward to seeing you again real soon. John Mattinson Guest Service Manager More 

Canada
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 9, 2014

This would be a quick stay hotel for travelers....Possibly convenient if you are heading to USA, (or back). Located just off the QEW, yet a slightly hard to get to off of an industrial road and parking lot. Rooms are a little small compared to contemporary standards. Beds are ok, (pillows NG), older bathroom and furniture, but flat screen tv... More 

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Thank You Gr8Canadian for your review, we appreciate the time you took to review the Quality Hotel Hamilton. We as a team take pride in ourselves as being a very dedicated crew of Hoteliers and we are happy to hear that the staff efficiency was evident. We will pass on your other concerns to owners and senior management for their... More 

Winnipeg, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed here 2 nights, can't wait to get back to my own bed. Usually for the price that we paid for this stay beds are of a better quality, comfy. These were rock hard! On the up side breakfast, make yourself was a fair selection, eggs, sausage, variety of items to toast, oatmeal, cereal and waffles, yogurt, included for the... More 

Was this review helpful? Yes 1
Michael R, Manager at Quality Hotel, responded to this review

Thank you PAMCD for your review, so sorry the bed in your room was uncomfortable. We would love to hear from you so we can get more specifics on the room you had stayed in, so we can look at the quality of the bed. We were very pleased to hear the breakfast, staff and location were good. Regarding the... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Excellent location, very clean and comfortable room, complimentary FULL breakfast is very impressive! Will highly recommend to friends and family. Staff are very friendly and uniformed security guard at night time makes me feel safe staying at this hotel. Had a good night sleep!

Was this review helpful? Yes 1
John M, Manager at Quality Hotel, responded to this review

To Theresa T, We were Very Excited to see your Review of our Hotel. Clean and Comfortable are key to any nights Stay and that was what we have seen in your review. We look forward to all the Friends and Family you recommend us too and we hope to provide them the same service that you received. See you... More 

Detroit, Michigan
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here for a wedding. Super friendly staff got me in right away and even gave me access to a microwave oven as I brought my own meals from home. The room was very comfortable and clean. Nice variety of foods at breakfast time and even yummy cookies along with coffee and tea at the front desk in the afternoon.... More 

Was this review helpful? Yes 1
John M, Manager at Quality Hotel, responded to this review

To TravellerfromtheD, we as Staff and Management would like to Thank You for Staying with us and for giving us the opportunity to Shine. We will be posting your recent review for all the Staff to see and so hope we have the opportunity of your Patronage again in the Future. John Mattinson Guest Service Manager More 

Toronto
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 9, 2014

Staff was exceptionally helpful and efficient. Rooms were very clean and presentable. Close to a couple of restaurants with lots of parking. Well located at the east end of hamilton, unfortunately we in activities at the west end! But would highly recommend this property.

Was this review helpful? Yes
Michael R, General Manager at Quality Hotel, responded to this review

Dear True North, Thank you for your very kind review. We are very pleased to hear that our team provided great service. It is great that you experienced the value offer that we promote as one of the key benefits of booking with the Quality Hotel- Hamilton. We hope to see you again next time you are in the area.... More 

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