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All 20 Hamilton hotels

Quality Hotel

2.5 of 5 Hotel   |   49 Goderich Road | QEW & Centennial Parkway, Hamilton, Ontario L8E 4V4, Canada (Formerly Holiday Inn Express Hamilton)
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57%
Ranked #9 of 20 hotels in Hamilton
A recent review
5 of 5 stars reviewed 1 week ago
LoveTampa928 Tampa, Florida
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87 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Portugal Cove, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

A business colleague booked a room for me at this hotel on a last minute business trip. I don't expect/need much when I'm traveling for business but I do need cleanliness. This hotel wasn't clean. I don't stay at this group of hotels alot but in the past they have been decent. Not this one. One good thing was that... More

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Dear NLTRVLR, So sorry to hear your stay was not satisfactory this is definitely not the normal experience that our guests encounter. We wish for you to reach out to us either by telephone or email to discuss what exactly was wrong with your stay so that we may correct any deficiencies that you found during your stay. Sincerely John... More

Tampa, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a quick stay and last minute booking. Room was very comfortable, convenient to stores. It was a little hard to find tucked into an industrial park. Complimentary breakfast was a welcome surprise with bacon, cheese omelets, fruit, waffles, yogurt, variety of pastries and really good coffee. The staff was friendly. We will definitely stay again if we are... More

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Dear LoveTampa928, Thank You for your Great Review. Happy to hear the you enjoyed the Breakfast. We hope that you make it back to see us again. Many Thanks John Mattinson Guest Service Manager More

toronto
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business for 3 nights in August 2014 - Rooms look a little dated. but for 90 dollars a night, acceptable. - Free cable TV and free wireless internet in hotel room - Free breakfast include sausage, eggs, waffle maker along with other things you would normally find at a continental breakfast. - fitness center was okay (4... More

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Dear Chengo, Thank You for your review and we appreciate your patronage. We look forward to seeing you again real soon. John Mattinson Guest Service Manager More

Canada
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This would be a quick stay hotel for travelers....Possibly convenient if you are heading to USA, (or back). Located just off the QEW, yet a slightly hard to get to off of an industrial road and parking lot. Rooms are a little small compared to contemporary standards. Beds are ok, (pillows NG), older bathroom and furniture, but flat screen tv... More

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

Thank You Gr8Canadian for your review, we appreciate the time you took to review the Quality Hotel Hamilton. We as a team take pride in ourselves as being a very dedicated crew of Hoteliers and we are happy to hear that the staff efficiency was evident. We will pass on your other concerns to owners and senior management for their... More

Winnipeg, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed here 2 nights, can't wait to get back to my own bed. Usually for the price that we paid for this stay beds are of a better quality, comfy. These were rock hard! On the up side breakfast, make yourself was a fair selection, eggs, sausage, variety of items to toast, oatmeal, cereal and waffles, yogurt, included for the... More

Was this review helpful? Yes
Michael R, Manager at Quality Hotel, responded to this review

Thank you PAMCD for your review, so sorry the bed in your room was uncomfortable. We would love to hear from you so we can get more specifics on the room you had stayed in, so we can look at the quality of the bed. We were very pleased to hear the breakfast, staff and location were good. Regarding the... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Excellent location, very clean and comfortable room, complimentary FULL breakfast is very impressive! Will highly recommend to friends and family. Staff are very friendly and uniformed security guard at night time makes me feel safe staying at this hotel. Had a good night sleep!

Was this review helpful? Yes 1
John M, Manager at Quality Hotel, responded to this review

To Theresa T, We were Very Excited to see your Review of our Hotel. Clean and Comfortable are key to any nights Stay and that was what we have seen in your review. We look forward to all the Friends and Family you recommend us too and we hope to provide them the same service that you received. See you... More

Detroit, Michigan
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here for a wedding. Super friendly staff got me in right away and even gave me access to a microwave oven as I brought my own meals from home. The room was very comfortable and clean. Nice variety of foods at breakfast time and even yummy cookies along with coffee and tea at the front desk in the afternoon.... More

Was this review helpful? Yes
John M, Manager at Quality Hotel, responded to this review

To TravellerfromtheD, we as Staff and Management would like to Thank You for Staying with us and for giving us the opportunity to Shine. We will be posting your recent review for all the Staff to see and so hope we have the opportunity of your Patronage again in the Future. John Mattinson Guest Service Manager More

Toronto
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 9, 2014

Staff was exceptionally helpful and efficient. Rooms were very clean and presentable. Close to a couple of restaurants with lots of parking. Well located at the east end of hamilton, unfortunately we in activities at the west end! But would highly recommend this property.

Was this review helpful? Yes
Michael R, General Manager at Quality Hotel, responded to this review

Dear True North, Thank you for your very kind review. We are very pleased to hear that our team provided great service. It is great that you experienced the value offer that we promote as one of the key benefits of booking with the Quality Hotel- Hamilton. We hope to see you again next time you are in the area.... More

PA
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2014

I've stayed at this hotel several times when it was a Holiday Inn Express, and it was always nice, and very convenient to my destinations for work in Hamilton, and close to the QEW. When I tried to book it for a trip this month, I could not find it in the Intercontinental Hotels site. So I was going to... More

Was this review helpful? Yes
Michael R, Manager at Quality Hotel, responded to this review

Thank You so much tshell223 your review was very kind and we are so happy you enjoyed your stay with us. It is so nice to hear that the hard work we have put in for this property name change has paid off and that you will be a repeat customer once again. John Mattinson Guest Service Manager More

Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 9, 2014

This hotel is very close to most of the gyms. We were 6-10 mins away from our two locations. The beds were really comfortable and the free breakfast and wifi were great. The staff were helpful and even let us over stay our time at night playing cards in the breakfast room (thanks!). The hall ways on our floor (5th)... More

Was this review helpful? Yes
Michael R, Guest Relations Manager at Quality Hotel, responded to this review

Thank You Jberty for your comments with regards to your stay, we are very pleased to hear that the hotel was a Great Place to Stay for the Blessed Sacrament Tournament. We did hear from a few Guests that weekend that the hallways were a tad warm for there liking and rest assured this has been corrected. You also mentioned... More

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Additional Information about Quality Hotel

Address: 49 Goderich Road | QEW & Centennial Parkway, Hamilton, Ontario L8E 4V4, Canada (Formerly Holiday Inn Express Hamilton)
Phone Number:
Location: Canada > Ontario > Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel 2.5*
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TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Tingo, Choice Canada, BookingOdigeoWL and Venere so you can book your Quality Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Hamilton Holiday Inn
Quality Hotel Hamilton, Ontario

51 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to our Choice Hamilton hotel,our Hamilton hotel is tucked near the western corner of Lake Ontario, less than an hour from Toronto, Niagara Falls, two major airports, and the United States border.Hamilton is home to part of the Royal Botanical Gardens, a national treasure of Canada, among other exciting and interesting attractions. Our proximity to downtown means that many sights and sounds, as well as choice Hamilton restaurants, wait just minutes down the road. Interesting spots for tourism include Dundurn Castle, Wild Waterworks, Niagara's Wine region and nearby Lake Ontario. If you have time, you really should visit Niagara Falls, less than an hour east of our Hamilton hotel.It is hard to find accommodations in Hamilton - Stoney Creek that compare to ours. Our accommodations are designed for both corporate business travelers and for being comfortable for families on trips at an affordable, low rate. The Quality Hotel-Hamilton features a business station, two boardrooms for small meetings, audio/visual rental equipment and fax/copier services. If you're looking for Hamilton lodging suitable for a business travel, look no further.We also provide free high-speed, wireless Internet access throughout the hotel, as well as a convenient fitness centre for staying in shape during your trip. Whether for leisure or business, make your Hamilton hotel reservations today and look forward to a memorable stay. ... more   less 
Number of rooms
136

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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