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Fairfield Inn & Suites by Marriott - Guelph

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35 Cowan Place, Guelph, Ontario N1G 0C1, Canada
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1 room 1 guest
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Fairfield Inn & Suites by Marriott - Guelph
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14 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed 4 weeks ago

I rated this hotel average, because, to be quite frank, I never did actually get to stay there. I booked the hotel in advanced and prepaid using my credit card. Upon arrival, the two men behind the counter did not seem so professional as one of them wasn't even in uniform, yet telling the other one what to do. They... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, Allow me to apologize for the miscommunication that you experienced. This in not something that normally happens at the hotel. We did not find out about the damages until late in the day but you should have been called prior to your arrival. Again my apologies. If you ever have any questions or need help with reservations please... More 

Kitchener, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice and clean room . Room includes all appliances needed . good breakfast. Very nice and helpful people . Special thanks to reception team they always ready all the time to help us day and night . Hotel nice location at high way 6 so you can travel easily to Niagara, mississauga. ...

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, Thank you for taking the time to fill out this review, letting everyone know about our great staff. I will be sharing this with them so they know what a good job they are doing. If you ever have any questions or need help with reservations please feel free to contact us anytime. Sincerely, More 

Champaign, Illinois
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2015

The room was very clean and modern looking. The bed was comfortable and we were able to get a good night sleep. The front desk staff was very nice and happy to help with any request. There were a lot of kids at the hotel the weekend we stayed so it was a little chaotic in the halls and the... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, Thank you for taking the time to respond to this survey. We always enjoy hearing positive comments and ways to improve. I do apologize that the hallways and public areas were not cleaned in an expedient manner. I am looking into this to ensure it never happens again. If you ever have any questions or need help with... More 

Philadelphia, Pennsylvania
Level Contributor
149 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 7, 2015

Been staying at this location over an extended amount of time. Now has new management and having some small hiccups as they find their new rhythm but still a good place to stay. Rooms are always clean and in good working order, great pool for kids. Good location near 401 and Rt6, restaurants and a shopping mall near by.

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, I am very happy to hear that you enjoyed your stays here and look forward to serving you again in the near future. Hopefully we have all the hiccups ironed out and your next stay can be perfect. If you ever have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015

The hotel staff greeted us upon entering the hotel and upon checking in thanked us for choosing their property. The lobby was bright and clean and our room was clean and had all the necessities for us. The pool was the perfect temperature and the pool area was clean with a full stock of towels. The hotel is not located... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, I am very happy that everything was great with your stay. If you have any suggestions on how to improve we always are interested in hearing how to improve. If you have any questions please feel free to contact us anytime. Sincerely, More 

Portree, Scotland, United Kingdom
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 16, 2015

"Why are you here?" asked the desk clerk when we checked in! Then he told us we should be okay on the 2nd floor, away from the lacrosse team. Our imaginations ran wild, but when we got back to the hotel, we found the lacrosse team had been put to bed for 10pm, so we had a wonderful night's sleep,... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, I apologize for the fire alarm going off in the morning. I am however very happy that the night was quiet and you thoroughly enjoyed your stay. If you ever have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

Ottawa, Canada
Level Contributor
103 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 3, 2015

Easily accessible off the highway. Our swim team, of 26 kids, with chaperones/coaches...were welcomed with ease, comfort. Things were well organized and appreciated. Rooms were very clean, updated. The only thing I might critique, would be the size/capacity for some of the rooms. The king/sofa BDR , though, it mentions that its maximum people/room is 4...was tight when we squeezed... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, Thank you for posting your positive comments. We truly appreciate hearing from all our valuable guests and this review will be shared with all the staff. If you ever have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

Cambridge, Canada
1 review
5 of 5 stars Reviewed May 31, 2015

I stayed here yesturday-today for a birthday party. Staff was helpful, rooms were clean, but the best parties the pool! I could NOT stop going down the slide!!! Best slide I have even been on. Although it's pretty far away from the mall and restaurants, it's tottaly worth it. And the compliments breakfast was the best! You could make your... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, I am glad that the birthday party was a success. We always enjoy hearing how much people enjoy our hotel. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

Thunder Bay
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Hotel is located well away from shopping and restaurants but fairly close to the 401. Room was fine but cost of juice from the hotel concession was very high, obviously taking advantage of the long distance I would have to go for alternate service. Paint in pool was peeling off but pool itself was fine.

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, Thank you for taking the time to fill out this survey. We will definitely get the paint fixed in the pool area. Thank you for bringing that to our attention. If you ever have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

Macomb, Michigan
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

This hotel was clean and staff was friendly and helpful. Reservations were easy to make using Marriott website. Breakfast was a normal buffet style nothing real special. Location is off the 401 about 3 pr 4 miles. Room was clean but was given a handicap room, not and issue since got in real late and left early. Price was about... More 

Was this review helpful? Yes
Sean M, Manager at Fairfield Inn & Suites by Marriott - Guelph, responded to this review

Dear Guest, I am glad that you enjoyed your stay. We always love to hear from our valuable guests on ways we can improve and appreciate you taking the time to let us know. If you ever have any questions or need help with future reservations, please feel free to contact us anytime. Sincerely, More 

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21 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Dining (2)
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Business center/function rooms (2)
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