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All 13 Guelph hotels

Holiday Inn Express & Suites - Guelph

2.5 of 5 Hotel   |   540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
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Ranked #2 of 13 Hotels in Guelph
A recent review
5 of 5 stars reviewed 1 week ago
Craig S Ottawa, Canada
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121 reviews from our community

Traveler rating
    66
    26
    9
    4
    16
See reviews for
34
14
10
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Ottawa, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned home from another visit to this wonderful hotel. We arrived more than an hour prior to the check in time and Benson gave us a different room than Amir had reserved for us as ours wasn't clean yet. Of course he asked us if it was ok but it was us putting them out by needing to... More

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy that the staff are exceeding your expectations. We strive hard to make sure that every stay is perfect and am glad that we came close for you. I will be sharing this review with all the staff so they can see how we are suppose to treat guests. If you have any questions or... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the years my family and I have have experienced a number of different hotel chains across the country. And being maritimers I think it's fair to say that no one knows sincere and genuine hospitality quite like a maritimer does...except Amir that is. I am so glad to share that he knows it very well indeed. After my happy... More

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am so glad that Amir has made your day so far. We will endeavor to maintain this throughout your stay. Of course if you ever need anything please feel free to contact us anytime. Sincerely, More

Belle River, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights while we were moving our son to University and we were happy about the service, the staff (thanks to Benson) and all around stay. Rooms are kept very clean, pool is awesome and breakfast is good. It woud be a plus if there was just a little more fruit selection, but all was good.

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel. We certainly appreciate the feedback and hope to serve you in the near future. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Loved the hospitality and service of the staff specially Azim Ismail and Benjamin! It was a very comfortable one night stay. The room was clean , the pool was wonderful and the breakfast was very good. The Niagra falls is just 1.5 hrs away and the African Lion Safari is just 30 minutes away.

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the positive comments and taking the time to let everyone know about your great stay. I will make sure to give special mention to Azim and Benson at our staff meeting. If you have any questions or need help with future reservations please feel free to contact me anytime. Sincerely, More

Windsor
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 3 nights, work related. Very pleasantly suprised. The hotel is modern, close to good restaurants and has an indoor salt water pool and hot tub. Very clean, good shower pressure and the breakfast was decent.

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am happy that you enjoyed your stay and look forward to serving you in the near future. If you have any questions or need help with reservations please feel free to contact me anytime. Sincerely, More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is located just minutes away to several restaurants. Elora gorge is just 20 minutes away and downtown guelph is just a few minutes drive. Rooms are new, breakfast has lots of options, pool and hot tub were great, and staff were very welcoming. TV wasn't working on one of the nights but it was promptly fixed as it... More

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you so very much for those glowing comments. We always strive to exceed our guests expectations and I am happy to hear we have done that in your case. If you have any questions or need help with future reservations, please feel free to contact us anytime. Sincerely, More

Glasgow
Top Contributor
174 reviews 174 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here on 8/10/14 to 8/12/14. The staff was the best ever. Friendly, helpful, informative and curteous. My husband and I really enjoyed our stay. The bedding and pillows were new and comfy. The rooms were like new. Very clean. The jacuzzi was wonderful. Even the breakfast foods were way above average. We highly recommend this... More

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy that you enjoyed everything about your stay, and would like to thank you for taking the time to let everyone else know about it as well. If you ever have any questions or need help with future reservations, please feel free to contact us anytime. Sincerely, More

Whitchurch-Stouffville, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

Great hotel, nice clean rooms, Guest Service Agent Amir Khan was EXTREMELY helpful and friendly. The only thing is that the hotel is more or less in an industrial area, thus if you need to walk to a restaurant your choices are limited.

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am glad to hear that you enjoyed your stay. We always work at exceeding guest expectations and in this instance we may have met that goal. My sincere thanks to you for taking time to let others know about your stay as it is truly appreciated. If you have any questions or need help with future reservations,... More

york
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014 via mobile

Me and my family was passing by Guelph were tired so Decided to see how much the hotel cost we were under tight budget so needed a place which suits our budget as we got in a warm welcome with a big smile on face of Amir even the rates were high but he made it possible for us to... More

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I will be sharing this reveiw with all the staff. It is always nice to hear great things about our staff. Thank you for taking the time to fill out this survey letting everyone know about your excellent stay. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

Burlington, ON
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

Upon entering I was greeted by Amir Khan with a warm welcome and bright smile. Very professional and even wearing a suit. Was given a complimentary upgrade to a suite as I was the member of the day and I can't thank him enough. There was two separate rooms with a door in between perfect for my wife and two... More

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the glowing review. I am sharing this with all the staff so they know how they are doing. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

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Additional Information about Holiday Inn Express & Suites - Guelph

Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Phone Number:
Location: Canada > Ontario > Guelph
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Guelph 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express & Suites - Guelph Ontario

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