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Holiday Inn Express & Suites - Guelph

2.5 of 5 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
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Holiday Inn Express & Suites - Guelph
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Holiday Inn Express & Suites - Guelph
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127 reviews from our community

Traveler rating
    71
    26
    9
    4
    17
See reviews for
36
16
10
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
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    (127)
  • Mar-May only
    (34)
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    (40)
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    (34)
  • Dec-Feb only
    (19)
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We like clean, safe, and "not shabby" the room where my husband and I stayed was completely renovated. The property was everything you would expect with good and bad aspects. What set it apart was the friendliness and helpfulness of the staff. Always making us feel like home. I would like to especially highlight Amir khan he makes a difference... More

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very pleased hearing how well our staff met your needs and will be sharing this review with the. If you ever have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

Buffalo, New York
Top Contributor
306 reviews 306 reviews
10 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wanted a hotel where we could easily meet with family from Canada so chose to stay in Guelph. From the moment we arrived, we were made to feel welcome and comfortable. The hotel was clean and quiet, the pool area was clean and the water refreshing. Our room was spotless with comfortable beds and pillows of varying degrees of... More

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy that everything was so excellent with your stay. Thank you very much for taking the time to let everyone know about your stay. If you ever have any questions or need help with reservations please feel free to contact me anytime. Thanks Again, More

Barrie, Canada
Senior Contributor
42 reviews 42 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn Express & Suites is not far from the downtown core of Guelph. It is an exceptional Hotel and holds an amazing reputation in the service industry. Guests love it and have posted incredible positive comments on their stay at this location. The Hotel offers Free Parking, Free Breakfast & Free Internet Service. A Shuttle Bus is also... More

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am so pleased that we exceed all your expectations. Thank you so much for taking the time to fill out this survey, letting everyone know how well we are doing. If you ever have any questions or need help with future reservations please feel free to contact me anytime. Sincerely, More

2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Check in was fine, hotel was clean, room was acceptable. My wife and I were in town for a wedding. Check out time is 11, but with IHG rewards it is usually allowed a later checkout. At 9:30 they were banging on the door, not once but twice. At 10:30 they called the room with a wrong number. At 11... More

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I do apologize for the rude staff. That is not normally how we conduct business at this hotel as the previous reviews can attest too. Again my apologies! I have taken this up with the manager that worked that day to ensure that this sort of thing never happens again. If you have any questions please feel free... More

guelph
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My sister spent her wedding night at the Holiday Inn Express in Guelph this September. The staff at Holiday Inn, especially Amir, were VERY HELPFUL with making her stay comfortable. Amir allowed me to pay for her room, upgrade it to a suite, and decorate the room as a wedding night surpirse. She loved it and was very surprised! Thank... More

Was this review helpful? Yes 1
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for taking the time to let everyont know about your awesome experience. We always try and WOW our guests and I am pleased that we were able to do that for you. If you ever have any questions or need help help with future reservations please feel free to contact me anytime. Sincerely, More

Owen Sound, Canada
1 review
5 of 5 stars Reviewed September 17, 2014

Great stay at the Holiday Inn! Amir Khan the manager was really helpful and ensured that our stay was just as we had planned! A really comfortable bed,and quiet room even though our stay was on a Saturday night and the hotel was busy. Would definitely stay again!

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am glad that you enjoyed your stay and that you will be back. We always enjoy hearing positive comments about the hotel and would like to thank you for taking the time to fill out this survey letting everyone know about your experience. If you ever have any questions or need help with future reservations please feel... More

Ottawa, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 8, 2014

We just returned home from another visit to this wonderful hotel. We arrived more than an hour prior to the check in time and Benson gave us a different room than Amir had reserved for us as ours wasn't clean yet. Of course he asked us if it was ok but it was us putting them out by needing to... More

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy that the staff are exceeding your expectations. We strive hard to make sure that every stay is perfect and am glad that we came close for you. I will be sharing this review with all the staff so they can see how we are suppose to treat guests. If you have any questions or... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

Over the years my family and I have have experienced a number of different hotel chains across the country. And being maritimers I think it's fair to say that no one knows sincere and genuine hospitality quite like a maritimer does...except Amir that is. I am so glad to share that he knows it very well indeed. After my happy... More

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am so glad that Amir has made your day so far. We will endeavor to maintain this throughout your stay. Of course if you ever need anything please feel free to contact us anytime. Sincerely, More

Belle River, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

We stayed for 3 nights while we were moving our son to University and we were happy about the service, the staff (thanks to Benson) and all around stay. Rooms are kept very clean, pool is awesome and breakfast is good. It woud be a plus if there was just a little more fruit selection, but all was good.

Was this review helpful? Yes 2
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel. We certainly appreciate the feedback and hope to serve you in the near future. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

Ottawa, Canada
1 review
4 of 5 stars Reviewed August 18, 2014

Loved the hospitality and service of the staff specially Azim Ismail and Benjamin! It was a very comfortable one night stay. The room was clean , the pool was wonderful and the breakfast was very good. The Niagra falls is just 1.5 hrs away and the African Lion Safari is just 30 minutes away.

Was this review helpful? Yes
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the positive comments and taking the time to let everyone know about your great stay. I will make sure to give special mention to Azim and Benson at our staff meeting. If you have any questions or need help with future reservations please feel free to contact me anytime. Sincerely, More

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Additional Information about Holiday Inn Express & Suites - Guelph

Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Location: Canada > Ontario > Guelph
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Guelph 2.5*
Number of rooms: 53
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Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express & Suites - Guelph Ontario

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