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Holiday Inn Express & Suites - Guelph

#4 of 13 Hotels in Guelph
Certificate of Excellence
540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
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1 room 1 adult
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Holiday Inn Express & Suites - Guelph
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147 Reviews from our TripAdvisor Community

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Parry Sound, Canada
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We requested a top floor room at time of booking, which we received and we were very impressed by how quiet and clean the hotel was. The breakfast is very impressive as well which is included in the room rate. The beds were comfortable and wifi is included in the room rate. There are also laundry facilities for the guests... More 

Helpful?
Thank gillandjohn4
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for taking the time to let everyone know about your great experience at our hotel. If you have any questions or need help with future reservations, please feel free to contact us anytime. Sincerely, Sean Murdy, CHA. MBA Assistant General Manager More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We would have given an excellent review except that I inadvertently booked through Orbitz and the Holiday Inn Express & Suites - Guelph had to put a $200 deposit on my wife's credit card. The location was handy for what we needed in Guelph. The room, the service and breakfast were very good. The most memorable item for us was... More 

Helpful?
Thank Jerry B
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I apologize for the confusion surrounding the security deposit. I am however very happy to hear how much you enjoyed the pool. We look forward to serving you and your family in the future. Sincerely, More 

Innisfil, Canada
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 12, 2015

It's a cute hotel. Our room was a little small. We did have the option to upgrade but declined. We were only staying one night. Check in and out was a breeze. It was fast and we experienced no delays. The staff were super friendly and engaging. Everyone says hello. Our room was clean. Breakfast was pretty good along with... More 

Helpful?
1 Thank NovacaneSandwich
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy to hear that you enjoyed your stay, and thank you for posting your positive comments. If you ever have any questions or need help with reservations please feel free to contact us anytime. Sincerely, More 

Barrie, Ontario, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 28, 2015

All the other hotels where either full or not comfortable with the place. You get that feeling that maybe you should not stay there and this was one of those times. The room was ok. A/C was a bit noisy in room 101 but still ok.

Helpful?
Thank Don B
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear guest, Thank you for letting us know how to improve. I do apologize that everything was just OK. We are always striving to exceed guest expectations and obviously fell short here. If you ever have any questions or need help with reservations please feel free to contact us anytime. Sincerely, More 

Sudbury
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 11, 2015

booked this hotel as a stopover on our trip. We were pleased with the clean appearance and the ample parking Check in was effecient and quick. We booked a suite with a queen bed and were pleased to see a clean, comfortable room with a couch, chair, fridge,stove, microwave, and sink. The adjoining room had a the bed, dresser and... More 

Helpful?
Thank 193johannah
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy to hear that you enjoyed one of our suites. We are always glad to hear from our valuable guests and I will be sharing this review with all the staff so they know what a great job they are doing. If you have any questions please feel free to contact us anytime. Sincerely, More 

Oshawa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 9, 2015

we drove to Guelph on Aug. 8 as we were to attend a wedding in Elora. I called earlier that morning and spoke to Sarah, I inquired whether we could get a room for noon so we could change our clothes. She promised to do her utmost. We did get our room close to noon; Sarah helped us find our... More 

Helpful?
2 Thank Judy And John S
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I will be sharing this review with all the staff, seeing as they did such a wonderful job at making your stay great. I am very happy to hear that you had a great experience and look forward to serving you in the future. If you ever have any questions or need help with future reservations please feel... More 

Markham, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2015

My husband and I and our son, wife and young toddler all stayed at this hotel in Guelph. It was a really nice suite - clean, modern and comfortable! The breakfast included was very good and had lots of choice. This hotel was very reasonably priced and I would highly recommend staying there while in Guelph!

Helpful?
1 Thank cmaryv
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, I am very happy to hear how much you enjoyed your stay. I will be sharing this review with all the staff. If you ever have any questions or need help with reservations, please feel free to contact us anytime. Sincerely, More 

Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015

The room was nice and clean. HEated floors in the washroom which i LOVE!! Service was very welcoming and helpful. Breakfast is the best in the area and food is excellent. This is the motel i will always book with when going to Guelph. :)

Helpful?
2 Thank PickyVicky2015
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for the amazing review. I will be sharing this with all the staff so they know how they are doing. If you ever have any questions or need help with reservations please feel free to contact us anytime. Sincerely, More 

London, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 8, 2015

Room sizes were great. There are rooms with 2 queen beds, suits with 1 king or 2 queens that had plenty of space for a family. The hotel was clean, breakfast was average, and the staff were very nice. Down falls, terrible cancellation policies compared to other Holiday Inns that we have stayed at, and there was no space for... More 

Helpful?
Thank ShannBetter
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for taking the time to let us know how we did. We truly appreciate hearing not only the good things but ways to improve as well. I do apologize for the confusiion surrounding a place for your team to meet, and we will reexamine our cancellation polices as they are applied to team. If you have... More 

Vancouver, Canada
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed here for 2 nights in a room with a King sized bed on a business trip. Room was clean, bed was comfortable and there was great water pressure in the shower which was a bonus. On one side of my room was the pool, and the other was the road, but surprisingly, it was really quiet. If I... More 

Helpful?
1 Thank jettsgal
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this review

Dear Guest, Thank you for filling out the survey letting everyone now about your great experience. We love hearing from our guests and learning ways to improve. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More 

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