My husband and I decided to spend our anniversary in Guelph this year and came across the Holiday Inn Express. We had some friends stay here in the past who were very impressed with the service and amenities that the hotel offered. We booked one of the special whirlpool suites for the night and it was fantastic! The room is... more

I stayed at this hotel on business for three nights in May 2008. The hotel was very clean, and comfortable for a longer stay. We had three rooms booked and all of the rooms were new looking and exceptionally clean. The best part of the hotel was the staff who were very welcoming from check in to check out. The... more

Just had an excellent stay at this hotel. Front desk personnel went out of their way to accomodate our family, helped us with a last minute special room request. Quality of rooms are right up there with the best of Holiday Inn Express properties, modern, clean, new beds, free internet, excellent hot breakfast. Ignore the old comments below, this hotel... more

My wife and I have stayed at the H.I. Express on 2 separate weekends in the last year and we greatly enjoyed our stay. We had a wedding to attend in Milton, followed with the reception in Kitchener, and we found the hotel perfectly centrally located in the area. Up until recently this area seemed very under-serviced with hotels, and... more

I cannot believe this is the same hotel I have read about on here! It was the weekend of the Fergus Highland Games and all hotels were booked, and after reading the reviews here I was leary but we needed a room because my daughter was dancing at the games. We arrived on Friday night and there was only one... more

I stayed here in January 2005 for a few nights on business. I did have an issue with the hotel room when I got there. I booked, and had confirmed, a non-smoking room. When I arrived I was told there were no more, but they upgraded me to a non-smoking suite instead for the duration. I was obviously satisfied with... more

Stayed at this hotel in January and the management here is the rudest I have ever encountered at any hotel. They couldn't find my pre-paid reservation, then argued about whether it was pre-paid, woke me up after check-in and when I said I was going to call head office - dared me to!! Head office took my complaint, called the... more

This is far the worst hotel I have ever been too. I check in Nov 2005 and wanted to stay for 5 days.The rooms were extremley dirty. Found a used condom, fast-food warpers, no saop in washroom. The staff were not helpful at all escippaly the General Manager, and Sean the Guest SErivce Manager. Nothing could get resolve. I also... more

If you are looking for the correct definition of the word inhospitable, just go to this hotel and deal with the General Manager, Mr. Ismail. I was so taken aback when I checked in my jaw was locked and I was left with little to say. It gets much better, read on. We decided to book the hotel for our... more