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Holiday Inn Express Hotel & Suites Guelph

2.5 of 5
540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
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Holiday Inn Express Hotel & Suites Guelph
Ranked #7 of 13 hotels in Guelph
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70 reviews from our community

    Trip type
Traveler rating
    31
    16
    6
    2
    15
Date Rating
Vancouver, Canada
1 review
5 of 5 stars Reviewed May 20, 2013 NEW

This hotel is worth the price. You get a nice room, a pool, hot tub, free breakfast, microwave and fridge and the beds are great. Very clean room and the hotel personnel was friendly and helpful. The hotel is close to highways to Fergus, Elora, Elmira, Kitchener, Waterloo, and it's only about ten minutes from downtown Guelph and there was... More

Was this review helpful? Yes
Wyandotte, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2013

I stay at this hotel every time I visit the Guelph area to conduct business. Folks at front desk are very friendly and courteous. Room is clean. Wake-up service is flawless. Many selections are available for hot and cold breakfasts. Good value for price of the room. Enjoy your stay at this Holiday Inn Express. Frank S.

Was this review helpful? Yes 2
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
April 28, 2013

Dear Guest, Thank you for the compliments. We always strive to make your stay the best possible. I am very glad that we were able to succeed in this regards when it came to your reservation. Please feel free to contact me anytime and I will be more than happy to take care of you in the future. Thanks, Sean... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013

We come every year for UofG open house and once again a great stay. Front desk staff is always so accommodating, pool and hot tub were clean and perfect temperature. Room was clean, comfortable and we love having the microwave and fridge so we can shop at the market and keep purchases fresh. Excellent value for the money, we will... More

Was this review helpful? Yes 2
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
April 17, 2013

Dear Sir, Thank you very much for the positive review. We here at the Holiday Inn Express always want to here from our guests. Please feel free to contact me anytime to make future reservations. Of course if you have any questions please feel free to contact me anytime. Sincerely, Sean Murdy, CHA More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 14, 2013

This hotel offers everything a traveller is looking for in accomodations, value, cleanliness, and friendly service. The staff at the front desk were very helpful, checking in was quick and efficient. I misplaced my key 3 times, and there was no incident. The hot and cold breakfast had so many options , definitley a great way to start a busy... More

Was this review helpful? Yes 1
See 3 more reviews by jimmyrozner for Guelph
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
April 17, 2013

Dear Sir, Thank you very much for those kind words. I am glad that the staff and services made your stay a great one. We always love hearing from our guests. If you have any questions please feel free to contact me Sincerely, Sean Murdy, CHA More

Owen Sound, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2013

The hotel's staff are always very helpful & have gone over & above to assist when asked for any extra needs or requests . The rooms are always clean and ready when arriving ,plus laundry when needed ,pool to relax & small fitness center as well ,plus a handy business center when need along with great high speed internet .... More

Was this review helpful? Yes 1
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
April 11, 2013

Dear Guest, Thank you very much for talking the time to respond via tripadvisor to let us know how we did. I have posted this for the staff to read as well. I always look forward to guest comments so that we can improve. If you have any questions or need future reservations please feel free to contact the hotel... More

London, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2013

The hotel was conveniently located for the basketball tournament we were in. Our room was comfortable and clean. The issue we had is when the girls came back from their basketball game they went to shower but there was no hot water. We called the front desk, they told us to run the water for a few minutes. We did... More

Was this review helpful? Yes 1
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
March 11, 2013

Good Day, I appreciate you taking the time to let us know about the inadequate service that you recieved on your stay. I did speak with you and I look forward to your next stay here to show you that this is not the norm. I do apologize again. More

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Port Elgin
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 22, 2013

Holiday Inn Express was in a great location with many amenities. Very friendly and accommodating staff and breakfast buffet had alot of choices. My complaints are the cleanliness of the rooms and the maintenance of the overall hotel. In our room the furniture had dust all over it and the microwave has some smudged cleaner on it. The bathroom door... More

Was this review helpful? Yes 3
See 8 more reviews by maryannes894 for Guelph
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
January 23, 2013

Dear Guest, Thank you for letting us know about the problems you experienced during your stay. The heater in the first room has been fixed as the bearrings were starting to go in it. All the rooms have their own heater/air conditioner so that you can control the temperature to whatever you like. The Breakfast area is always maintained at... More

Ayton, Ontario, Canada
1 review
4 of 5 stars Reviewed January 2, 2013

We had a very nice room, very clean, stuff were very nice and help us a lot. Pool had lots of towels and was nice and hot and clean. We didnt like the hotel that we stayed in the frist night of our weekend and the stuff at the holiday Inn give us a deal that was very nice of... More

Was this review helpful? Yes
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
January 11, 2013

I am very happy that you enjoyed your stay, and of course would like to look after you anytime you may be visiting Guelph. Please contact me directly for any deals that I may be able to get you in the future. If you have any questions please feel free to contact me anytime. Sincerely, Sean Murdy, CHA General Manager... More

GTA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 11, 2012

The hotel itself was conveniently located for the purpose of our trip. We were 4 adult females in the room for a sporting event. We checked in before our first game and let the front desk know that we had found "intimate" body hair on one of the comforters that we would appreciate being changed, some extra towels (since we... More

Was this review helpful? Yes 1
Smurdy, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
December 3, 2012

Dear Guest, I do apologize for the poor service that you received during your stay. I do appreciate that you took the time to let us know how we can improve and have taken this to heart. The front desk agent that you had the misfortune of dealing with is no longer at the hotel. Again I do apologize for... More

Toronto, Canada
Top Contributor
97 reviews 97 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 23, 2012

The hotel is in an awful location - not really near anything. But it is clean, large and generally very nice. My biggest complaint was the pool area and the staff. The pool area has no towels - you have to go get them from the front which is annoying. And the staff is mostly nice, but there was one... More

Was this review helpful? Yes 1
Smurdy, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review
December 3, 2012

Dear Guest, I would like to thank you for taking the time to suggest ways that we can improve the hotel. These comments have not fallen on deaf ears. I do apologize for the inconveniences that you suffered. First we have increased the frequency that we check for pool towels running out in the pool area. Hopefully this will correct... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Guelph

Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express Hotel & Suites Guelph Ontario
Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Phone Number:
Region: Canada > Ontario > Guelph
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Guelph
#5 Family Hotels in Guelph
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Smartest Choice among Guelph, Ontario Hotels Welcome to the Holiday Inn Express Hotel & Suites Guelph, the best hotel for guests in town for a Guelph vacation or business trip. In addition to a great location, our affordable hotel offers every modern comfort and convenience necessary for a memorable stay, including free high-speed Internet access in each of our spacious rooms. Many guests appreciate our many amenities directed toward business-minded individuals. Our 24-hour business centre gives unlimited access to convenient fax, printer and copier services. In addition, guests looking to gather with colleagues or business associates can meet in our boardroom for a seminar, presentation or other event. The perfect Guelph vacation is anchored at the Holiday Inn Express Guelph. Our hotel's location just outside the center of the city lets guests avoid the sometimes hectic downtown area, while still offering quick access to all the local attractions, including the Church of Our Lady, museums, Wings of Paradise, and beautiful parks. Plenty of on-site amenities keep guests entertained and relaxed, including our indoor pool, whirlpool and fitness centre with state-of-the-art equipment. With our free Express Start Breakfast Bar every morning to fuel your long day of sightseeing or meetings, there's no better hotel in Guelph for a vacation or business trip. Look forward to your Smart Stay at the Holiday Inn Express hotel in Guelph. ... more   less 
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