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All 13 Guelph hotels

Holiday Inn Express Hotel & Suites Guelph

2.5 of 5 Hotel   |   540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
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72%
Ranked #7 of 13 hotels in Guelph
A recent review
5 of 5 stars reviewed 6 days ago
littlej99 Toronto, Canada
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95 people have reviewed this hotel

Traveler rating
    44
    23
    9
    4
    15
See reviews for
25
13
8
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The entire staff was good specially Amir khan was warm, friendly and accommodating, going well above and beyond the level of service i've ever experienced from a hotel staff. He personal went out side with me to show me restaurant across the road. The rooms are enormous and clean, with all of the necessary convenience. The amazing staff and spacious... More

Was this review helpful? Yes 2
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I appreciate the positive feedback, and will be sharing this with the rest of the staff so they can see how things are suppose to be done. I am truly glad that you enjoyed your stay and look forward to serving you again in the future. Sincerely, More

Ottawa, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Over the past couple of years we have driven to Guelph to visit family every three months. In that time we have never had a poor stay in this hotel. In the past we have dealt with Karim who has always made our stay perfect but this time it fell to Amir to look after our visit. He had big... More

Was this review helpful? Yes 5
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, Thank you for the wonderful review that I will be sharing with all the staff. I have also made a not ein Amir's file about the excellent service that he is providing our excellent guests. If you have any questions or need help with future reservations please feel free to contact me anytime. Thanks, More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Despite a whole floor being refurbished the stay was great as usual. Anything needed is dealt with immediately by the desk staff. Aamir Khan and others (names not readily coming to mind sorry) on the desk all seem and portray a desire to fix every eventuality and always ask if help is needed and great with a smile. Fit ness... More

Was this review helpful? Yes 7
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I am glad that the renovations didn't impact your stay. It is always nice hearing positive comments about the staff and the hotel. If you have any questions or need help with reservations please feel free to contact me anytime. Thanks, More

Ontario, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I Stayed with friends and it was excellent! A very good place to stay. The price was low and the hotel was at a good location. The room was lovely and warm and the staff at this hotel like Amir khan was very friendly, cheerful and cooperative. He was very helpful and made sure that we were comfortable with our... More

Was this review helpful? Yes 7
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, It is always nice to hear positive things about the staff and hotel. I will be sharing this with all the staff. Thank you very much for taking the time to fill out this survey to let us know how we are doing. Sincerely, More

Kitchener, Canada
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I give this location two stars in comparison to the other Holiday Inn in Guelph. This is a Holiday Inn "Express", but seems to have identical amenities to the other Holiday Inn in town, and the room prices are similar. The biggest problem with this property, is that it is loud. It alternately attracts hockey families, and rubes young and... More

Was this review helpful? Yes 1
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, Thank you for taking the time to fill out this survey and letting us know how we can improve. It truly is appreciated. We are working on solving the noise problem so that it does not occur again in the future. If you would like to discuss this further please feel free to contact me anytime. Thanks, More

London, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2014

I stayed at Holiday Inn express in Guelph this February and I have to say it was awesome. Great location.The room was spacious, clean, and comfortable. The staff was very helpful and specially Aamir Khan. He was very kind, friendly, well mannered and always had a positive attitude. He made sure that I had everything I needed and I was... More

Was this review helpful? Yes 9
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I have passed these wonderful comments onto the staff so they know how they are doing. I do appreciate the time you took to let us know. If you have any questions or need help with future reservations please feel free to contact us anytime. Sincerely, More

Cobourg, Canada
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

I travel a lot to the Guelph area on Business. A guest service agent like Aamir at this hotel makes a lot of difference on your enjoyment of a stay. He was polite and professional and made sure that I had everything I needed at the hotel. The location is handy for access to Guelph but there is not a... More

Was this review helpful? Yes 12
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, Thank you for taking the time to fill out this survey. We certainly enjoy hearing the positive review that you gave us and I am sharing it with all the staff. Thanks, More

Stratford, Canada
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 7, 2014

I have had a great stay at the Holiday Inn Express in Guelph. The staff and manager are very helpful on accommodating you. When I wanted to stay on the first floor but they had only rooms on the third floor. Aamir Khan worked on getting my a room on the first floor. Aamir always had a smile on his... More

Was this review helpful? Yes 12
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I am glad that the staff was so accomodating. I have talked to Amir about this and let him know how good of a job he is doing. We appreciate the great comments and you taking the time to fill out this survey. If you have any questions or need help with future reservations please feel free to... More

Houston, Texas
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 11, 2014

They have the standard Holiday Inn Express amenities, with the addition of an indoor pool and hot tub. Even though I kept trying to make time to get in, it never happened. While I negotiated a reduced rate with the management to compete with the rate of the nearby Holiday Inn, I felt that they could have done better for... More

Was this review helpful? Yes 1
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I am glad that you enjoyed your stay and look forward to serving you again in the future. Our rates will always be competitive with hotels in our market. and we will strive to make sure that this will always be the case. We do appreciate the time you took to fill out this survey to let us... More

London, Canada
Top Contributor
57 reviews 57 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 30, 2014

We stayed for a sports tournament. The HVAC unit in Room 108 was extremely noisy; I mean finger nails scratching a blackboard noisy, for sure a broken bearing or something. We came to our room late and we where all to tired to complain or switch rooms . I had to use my noise cancelling ear phones to get to... More

Was this review helpful? Yes
Sean M, General Manager at Holiday Inn Express Hotel & Suites Guelph, responded to this review

Dear Guest, I do apologize for the noisy heater. The fan was broken and has been fixed. I sincerely apologize for us not noticing this prior to your arrival. I am glad that the rest of the stay was good. If you have any questions or need help with future reservations please feel free to contact me anytime. Sincerely More

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Additional Information about Holiday Inn Express Hotel & Suites Guelph

Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express Hotel & Suites Guelph Ontario
Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Phone Number:
Location: Canada > Ontario > Guelph
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Guelph
#6 Business Hotel in Guelph
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Guelph 2.5*
Official Description (provided by the hotel):
The Smartest Choice among Guelph, Ontario Hotels Welcome to the Holiday Inn Express Hotel & Suites Guelph, the best hotel for guests in town for a Guelph vacation or business trip. In addition to a great location, our affordable hotel offers every modern comfort and convenience necessary for a memorable stay, including free high-speed Internet access in each of our spacious rooms. Many guests appreciate our many amenities directed toward business-minded individuals. Our 24-hour business centre gives unlimited access to convenient fax, printer and copier services. In addition, guests looking to gather with colleagues or business associates can meet in our boardroom for a seminar, presentation or other event. The perfect Guelph vacation is anchored at the Holiday Inn Express Guelph. Our hotel's location just outside the center of the city lets guests avoid the sometimes hectic downtown area, while still offering quick access to all the local attractions, including the Church of Our Lady, museums, Wings of Paradise, and beautiful parks. Plenty of on-site amenities keep guests entertained and relaxed, including our indoor pool, whirlpool and fitness centre with state-of-the-art equipment. With our free Express Start Breakfast Bar every morning to fuel your long day of sightseeing or meetings, there's no better hotel in Guelph for a vacation or business trip. Look forward to your Smart Stay at the Holiday Inn Express hotel in Guelph. ... more   less 
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