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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

3.0 of 5
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716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
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1 room 1 adult
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249 Reviews from our TripAdvisor Community

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Level Contributor
132 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff were very very helpful and very accommodating to my late arrival. I was meeting my daughter to visit her for the day and ended up coming in very late. They let my daughter check in early even though I was delayed. I really appreciated them going above and beyond for us.

Review collected in partnership with Best Western

Helpful?
Thank Yvonne H
St Paul, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent friendly staff made our 4 night stay in Guelph a wonderful experience. Would recommend this hotel to anyone, business or pleasure. Great location to other amenities, restaurants and shopping. Thank you and see you next year.

Review collected in partnership with Best Western

Helpful?
Thank Guy L
ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was clean, bed was comfortable and the staff was good. Great place to stay and not too expensive. The breakfast was a pretty good bonus too. I would recommend this hotel. It is right beside the university and many restaurants.

Review collected in partnership with Best Western

Helpful?
Thank Meredith C
Level Contributor
4 reviews
4 of 5 stars Reviewed December 19, 2015

We booked through Hotwire and were pleasantly surprised. The hotel was very clean and the room was nice and spacious. The only thing we didn't like was the bed, but that is likely personal preference. The breakfast was also a bit lacklustre and the food tasted a bit stale. All in all a good hotel for the cost.

Helpful?
Thank Courtney M
Ottawa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 15, 2015

Our room was great in terms of size, and we liked that it had a patio door to outside. The placement of the patio door allowed us to watch as new arrivals to the hotel tried to access the hotel off of Gordon St (which isn't possible.) We'd done the same when we arrive. A few other annoyances included -... More 

Helpful?
Thank OttawaWJack
1 review
4 of 5 stars Reviewed December 13, 2015

We were pleasantly surprised at the size of the room. It was very quiet even though there was a wedding going on in the hotel. We just had some quick business to do in the morning in Guelph and we found the hotel to be located in a great place, close to lots of shops and eating options.

Review collected in partnership with Best Western

Helpful?
Thank terrybR6369TG
Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 6, 2015

It is a very awkward building. The breakfast is served upstairs on the 2nd floor, you have to wind your way down corridors and deal with a lot of stairs. The restaurant wasn't open for business the night of my arrival because they were busy preparing for a function. However, that was not mentioned to me upon my checking in... More 

Review collected in partnership with Best Western

Helpful?
Thank Janice D
Kincardine, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 25, 2015

We had a large, clean room with a comfortable bed and pillows. The bathroom was quite small though. This location is convenient to both shopping and the university. We thought the hotel entrance was awkward.

Helpful?
Thank periwinkle29
Toronto, Canada
1 review
3 of 5 stars Reviewed November 25, 2015

This is a beautiful place, especially the room I got (# 203), but there where a lot of problems, since the first moment we arrived. No remote control for the TV. The Lady at the front desk didn't know what to do to solve the problem (my wife suggested to her to go to another room to get one.) One... More 

Review collected in partnership with Best Western

Helpful?
Thank Mario C
Belleville, Canada
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 22, 2015

Found the bed was really hard my other half and I woke up with sore backs. We set the heat when we first checked in and when we same back it was still on many hours later and it stayed on the entire time we were there, kept me up most of the night (hate being a light sleeper) but... More 

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Thank Jordan R
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