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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

3.0 of 5
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716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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Ranked #6 of 13 Hotels in Guelph
A recent review
3 of 5 stars reviewed 5 days ago
DebSchwab Burlington, Canada
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, Canada
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Royal Brock for 1 night on business. The hotel is centrally located close to the University and a 5 minute drive from the downtown area. The two story hotel and conference centre is a nice property and the rooms are modern and well equipped, however an investment in new pillows would go a long way to... More 

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Moncton, Canada
1 of 5 stars Reviewed 1 week ago

Was given a room with a leaky toilet, closet doors BOTH off their tracks, and a desk chair with all 4 wheels fallen off. There was a terrible smell (caulking?) in the room- very off-putting. Asked to be switched to a new room, which the desk attendant was happy to do (yay!). But while the new room was not in... More 

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Mississauga, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Visited Guelph for a quick business trip in July, my company booked me in at the BW. Nice hotel quick check in, fair list of amenities, clean and easy. Perfect spot for a quick trip to Guelph. Breakfast not as healthy as I would prefer, but I am a health nut.

Review collected in partnership with Best Western

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Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Best possible rate in market for a weekend traveler, close to all necessary amenities, restaurants, mall etc Clean hotel, friendly staff and a decent breakfast. No complaints, would recommend to travelers.

Review collected in partnership with Best Western

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London, Canada
1 review
3 of 5 stars Reviewed 1 week ago

I'll try to keep this concise: The Pros: - the actual room is fine, no real complaints with the décor, mattresses, pillows, etc - the breakfast gives a decent selection (though the sausages can be a little dry) - for a hotel, the internet connection is pretty solid - the pool looked refreshing (though I didn't bring my suit) The... More 

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Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Internet WiFi was not functioning for 8 days. Simply atrocious. I called the front desk three times. Once they said: "Seems to be working for me - must be your room". Second time: "Let me check and I'll call you back" (Got no call back). Third time: "Sorry to hear". Likewise the eggs at breakfast were horrible. I most certainly... More 

Review collected in partnership with Best Western

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Guelph, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Don't count on being able to check-in at the prescribed 3:00 pm check-in time. Waited for 25 minutes while a single staffed check-in counter attempted to service the lineup. We were 3rd in line so I wonder how long it took for the 10th and 11th group to check-in.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 2 weeks ago

Very quiet stay, didn't have to worry about noise. Too bad Kitchen opened late. Staff were very friendly, close to the golf course, made it easy to travel back and forth. Location is important. Room was very clean and bed was comfortable

Review collected in partnership with Best Western

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Medicine hat, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel staff was fine and the conference center looked okay (but we didn't use that part), however, the rooms were old. The beds were fine and the rooms were clean but there was a stale smell at all times. We had a non-smoking room that smelled like smoke. Overall the hotel was okay but I'd rather stay somewhere newer/refurbished.

Review collected in partnership with Best Western

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Ottawa, Ontario
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice welcome. Staff courteous. Good quiet location. The pool was closed (being fixed) when we were there. The bathroom is very small but adequate. We had a nice balcony but no chairs so we couldn't sit outside. Room was large enough but wallpaper was peeling in a couple of places. Room, hall, etc were clean, Nice pub within walking distance.... More 

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