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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

#7 of 13 Hotels in Guelph
Certificate of Excellence
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716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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Ranked #7 of 13 Hotels in Guelph
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Robin C Camlachie, Canada
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179 reviews from our community

Traveler rating
    80
    54
    35
    6
    4
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53
31
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camlachie, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is directly across from the University. We were attending a Storm game downtown at the Sleeman Center. It was a short drive to the hotel, but it is also easy to use the transit system from this location. The room was spacious, clean, quiet and had all the amenities we needed. The staff was excellent and very helpful

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Lansing, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Perfect location for a visit to the University of Guelph! Only stayed one night, but enjoyed the comfortable rooms and friendly staff. Simple, but good breakfast. Up-to-date amenities, free parking and internet. Overall, a lovely stay. Thanks!

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New Hampshire, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Only in town for a short trip, this hotel presented the best rate. Hotel was clean and comfortable, encompassing every thing you could desire for $100. Have stayed at Delta across the street, cost is $20 to $30 more per night and charge for parking, breakfast and anywhere else they can gauge you. I would recommend this hotel to anyone... More 

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1 review
3 of 5 stars Reviewed 1 week ago

I think there are two different bits to the hotel - a lot of people seem to love it, but being stuck in the cold motel-style section really isn't great. Grumpy desk staff, dirty room and corridors (there were crisps on the floor when I checked in by the bed which are still there two days later), the room has... More 

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Stratford, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here as were in Guelph for kids sports. We booked a block of rooms at a very affordable rate. I called ahead wondering if I could check in early, and they were able to make this happen for me. The room was spacious, and clean, and in a great location...The mall and tons of restaurants were on the... More 

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kingston
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a number of days on business. Bit of a hassel checking in at 2pm (early check in) so had to wait for my room, front desk guy was a bit grumpy and could have handled the situation better. Attitude is everything! One day the maid forgot to replace the towels and coming back later in... More 

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Lindsay, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Don't believe the Google instructions, the entrance is not on Gordon it's on Stone. Hard to find in the dark; exterior lighting is bad. The first door you come to is an empty Conference lobby, you have to keep hunting for the reception entrance. You take an elevator to the 2nd floor but then you still have to manage a... More 

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times in the past. It's my go to hotel when staying in Guelph. The staff are very pleasant and helpful. The hotel and rooms are very clean. It is located in a great area, lots of restaurants to choose from and a Mall minutes down the street. I'll be back again.

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Walkerton, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My 2 cousins are staying here and the experience had been horrible. The first room was not cleaned. The coffee pot in the second room does not work, the beds are poorly made and the ice bucket is filthy. The guy at the desk (Chris) is not helpful. They have waited 1 hour for a coffee machine

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Ottawa, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here before, and the place just keeps getting better. People have said the rooms with the cathedral ceilings can be cold in the winter, but ours was perfect. Beds are wonderfully comfortable and the staff were exceptionally kind to us. Breakfast was great, whether for an eggs and sausage person or a melon and yogurt person. Downside? The... More 

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