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All 13 Guelph hotels

BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

3.0 of 5 Hotel   |   716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
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76%
Ranked #7 of 13 hotels in Guelph
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sandy J Vancouver, Canada
  • Overview
  • Reviews (135)
  • Photos (13)
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  • Room tips (31)
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135 people have reviewed this hotel

Traveler rating
    63
    40
    25
    5
    2
See reviews for
39
21
13
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our plans were in Kitchener, when it turned out that both the Kitchener and Cambridge location Best Westerns were fully booked, we booked this one in Guelph. A bit of a drive from where we needed it, but totally worth it. Thankyou Best Western.

Review collected in partnership with Best Western

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Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for the kind comments, it is encouraging to hear positive and kind words from our guests. We strive to provide a superior customer experience and we are elated to read your review. We look forward to your next visit. More

Ottawa, Canada
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Mom, dad, and two daughters studying in Guelph and Waterloo reunited for a day and stayed here at a really good rate. The room could not have been cleaner and the beds were supremely comfy, with crisp high-quality sheets. Although we were in the wing nearest the street, we could hear no traffic and had a great snooze. As well,... More

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Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Dear Guest, thank you for the review and we appreciate your feedback and find your input of paramount importance on our development and continual improvement. More

Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here twice, a year apart, on two separate business trips. The first time, the swimming pool was inexplicably closed for repairs. When I came back nearly a year to the day later, same deal: pool closed for repairs. I asked the hotel staff what was up and was met with shrugs. So, basically, no pool. The fitness room... More

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Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your candor, it is unfortunate your experience was not up to your expectations, and for this we greatly apologize. We strive to provide the utmost in service and standards, and take your comments very seriously as a tool for our improvement. We sincerely hope you enjoy your next visit to Guelph. More

Courtice, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

For a very good price - CAA member price we enjoyed our stay at the Best Western plus hotel. The outdoor heated pool was a plus and the good included breakfast. Excellent service by the front desk person. I would highly recommend this hotel if you are going to African Lion Safari and Aberfoyle Antique market.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your kind comments regarding your recent stay at our establishment. It is gratifying to know your experience was positive, and we always welcome CAA members with open arms. We look forward to your return. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was nice, and every staff person I met was very professional and helpful. The room looked great and the bed was very comfortable, however my sink and bath did not look clean. There was a powerful scent of dead mouse on the second floor near the restaurant. WiFi was weak, and kept cutting out.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Oshawa, Ontario, Canada
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel may appear older on the outside, but the rooms have been nicely updated. The two-queen rooms are quite large and very comfortable. The bathroom was tiny, but they have a long mirror with a light and a power outlet in the room, so great for multiple people getting ready in the morning. The hotel is a drive to... More

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1 review
5 of 5 stars Reviewed June 22, 2014

The staff were very pleasant and helpful. The room I stayed in was clean and comfortable. Nice view from the second floor balcony facing Gordon St. Trees help to block view of the traffic. University located directly across the street. Convenient place to stay for any events at the university.

Review collected in partnership with Best Western

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guelph, Canada
1 review
4 of 5 stars Reviewed June 13, 2014

We stay at Best Western several times a year usually, each time we come to visit, to see our Grand kids, we think is a great place to stay, very satisfied with staff and service, good value! Love the breakfast option so we can have a leisurely morning. All our visits have been very satisfactory, no complaints!

Review collected in partnership with Best Western

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Ottawa,On
Top Contributor
68 reviews 68 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed here for three nights while taking a course at a local college. I was greeted quickly by friendly front desk staff. They provided information about the hotel and local area. My room was a standard Best Western room with a queen bed, lcd tv and fridge. The bedding was fresh, clean and very high quality. The bed itself... More

Was this review helpful? Yes 1
Anywhere, USA
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stayed at this hotel with a colleague while attending a conference at the nearby university. I found the reception staff to be very professional and accommodating. Our room was pleasantly appointed and clean. The "cathedral ceiling" was a great touch. We didn't feel "boxed in." The cleaning staff was courteous, friendly, and thorough. They went out of their way... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

Address: 716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
Phone Number:
Location: Canada > Ontario > Guelph
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Royal Brock Hotel & Conference Centre 3*
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Also Known As:
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Ramada Guelph
Guelph Ramada
BEST WESTERN PLUS Royal Brock Hotel & Conference Centre Guelph, Ontario

13 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Best Value Hotel in Guelph #5 Business Hotel in Guelph #6 Family Hotel in Guelph
Hotel Class
Official Description (provided by the hotel)
The Best Western Royal Brock Hotel in Guelph is conveniently located directly adjacent to the University of Guelph, government offices and close to commercial, retail and residential areas, all in a beautiful park-like setting in Guelph, Ontario. The Best Western Royal Brock Hotel in Guelph is ideal for the business traveler with all the value added amenities you've come to expect including complimentary high speed wireless internet access, free local, calling card access and toll-free calls and a complimentary hot breakfast.For the leisure guest, traveling through Southwestern Ontario, the Best Western Royal Brock Hotel in Guelph boasts a seasonal outdoor swimming pool and sundeck from May to September and plenty of free parking for your accommodation needs. With ample meeting/conference space and superior catering facilities, the hotel is ideal for any social or business function. When travelling through southwestern Ontario, consider the Best Western Royal Brock Hotel in Guelph for your next reservation! ... more   less 
Number of rooms
104

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