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Holiday Inn Guelph Hotel & Conference Centre

3.0 of 5 601 Scottsdale Dr., Guelph, Ontario N1G 3E7, Canada
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Certificate of Excellence 2014
Holiday Inn Guelph Hotel & Conference Centre
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Holiday Inn Guelph Hotel & Conference Centre
Holiday Inn Guelph Hotel & Conference Centre
Holiday Inn Guelph Hotel & Conference Centre
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177 reviews from our community

Traveler rating
    81
    44
    32
    13
    7
See reviews for
61
32
8
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Richards Landing
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not great for the money. We arrived around 10:30 or so on a Friday night and were not able to get anything to eat or drink. Both restaurant and bar apparently close at 10 pm. Found rooms rather small and in order to get a fridge in our room we had to settle for a queen bed rather than the... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

It is always a great disappointment to hear of a guest that was not satisfied with their stay. Your feedback is welcome and we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. I would like to thank you for offering suggestions for improvement. I welcome the opportunity to speak with you... More 

Guelph, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Great stay with my family and friends very clean hotel nice staff and close to mall and many restaurants was just we wanted, the service of the staff made our stay perfect and made us feel like home will visit again.

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for your complimentary review of the Holiday Inn Guelph Hotel & Conference Centre. We are pleased to have had you as our guest and hope to have you return. Sincerely, Mandy Marsh Guest Services Manager More 

Guelph, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I Spent night here with my Friend the hotel was so clean and the beds were awesome. nice location and very nice and friendly staff we got free upgrade it was my friend birthday and we enjoyed alot, all we were looking for a place in center of guelph and we found it.

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

The management of the Holiday Inn Guelph would like to offer our sincerest thanks for your glowing review of our property. We are delighted to hear that you and your friends had such an enjoyable experience. Sincerely, Mandy Marsh Guest Services Manager More 

Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I spent a couple of days with my family for Christmas at the Holiday Inn Hotel & Conference Centre in Guelph and was very happy with the experience. The rooms were fairly clean and smelt good. The location is great as the shops, fitness centre and food places are a couple of minutes away. great staff, friendly, kind and very... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for your complimentary review of the Holiday Inn Guelph Hotel and Conference Centre. We are very pleased that you have enjoyed your stay with us and would recommend us to other visitors to Guelph. Sincerely, Mandy Marsh Guest Services Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I Went with my friends and I got to say it was a great place to stay. The staff were friendly and very helpful. They helped us with everything we needed during our stay and recommended lots of great places to visit. Thanks to the staff

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

The Holiday Inn Guelph appreciates your positive feedback. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your stay with us. We hope to have you as a guest again and in the near future. Sincerely, Mandy Marsh Guest Services Manager More 

Bruce Peninsula, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked an executive king which was very small, clean though. The buffet was lacking. No decaf coffee. No whole wheat bread. Basic fried hash browns, scrambled eggs, sausage for $12.95 ea. The only fruit was bananas. No bagels or cream cheese. Usually buffets offer selections.

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

We are sorry that the breakfast seemed somewhat not to your satisfaction, we appreciate your opinion and do take it very seriously, we will try to use your advice for better improvements. I welcome the opportunity to speak with you personally and hope you will give us the opportunity to redeem ourselves during your next visit to our city. Sincerely,... More 

Guelph, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Holiday Inn Hotel & Conference Centre in Guelph and was very happy with the experience. The hotel / room was clean and very comfortable. The staff was very friendly and helpful and the food was great! Location is very good - close to shopping, dining, fitness centre (all in walking distance). Would definitely return and recommend... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

We are thrilled to hear that you enjoyed your stay at the Holiday Inn Guelph Hotel and Conference Centre. We would like to thank you for leaving a glowing review and look forward to your next stay with us. Sincerely, Mandy Marsh Guest Services Manager More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I Spent the night here with my boyfriend for new years ,the room was nice ,clean and the bed was comfy , however we paid extra for breakfast that we did not get because the sign says it is served until 11 yet the clerk at the desk says 10:30 . perhaps they should make the sign clearer in the... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Your feedback is welcome. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We sincerely hope that other aspects of your stay were more to your liking and we hope to have the opportunity to welcome... More 

Ontario, Canada
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 weeks ago

LAST YEAR'S 6pm Xmas buffet was wonderful! This year's (2015) 6 pm APPALLING! What was missing? Well - NO heat source or lids on warming trays; NO tasteful food; NO salad and fruit; NO plates or trays under the bread loaves & rolls strewn along the length of one table (to conceal missing entries?); No dark turkey & NO gravy;... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Exceptional service is what we strive for here and it is always our priority to ensure guests’ needs are met and satisfied. It saddens us that you did not receive the caliber of service we are known for. We are sorry that the restaurant seemed somewhat not to your satisfaction this year. However, we do appreciate your feedback and take... More 

Amherstburg, ON
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 24, 2014

The hotel was clean and the common areas are updated. The room that we were in was a little dated, but about right for the price point. My parents actually booked a smoking room. The area they were in was limited to smoking rooms, so the smoke smell in the hallways was par for the course. When I made my... More 

Was this review helpful? Yes
Holiday_Inn_Guelph, Guest Relations Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

The management of the Holiday Inn Guelph Hotel and Conference Centre would like to offer our sincere apologies that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests and can assure you that we are examining the situation very closely to determine what may have occurred and how to avoid this happening... More 

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Additional Information about Holiday Inn Guelph Hotel & Conference Centre

Address: 601 Scottsdale Dr., Guelph, Ontario N1G 3E7, Canada
Phone Number:
Location: Canada > Ontario > Guelph
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Guelph Hotel & Conference Centre 3*
Number of rooms: 136
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Also Known As:
Holiday Inn Guelph Hotel And Conference Centre
Guelph Holiday Inn
Holiday Inn Guelph Hotel & Conference Centre Ontario
Hotel Style:
#2 Family Hotel in Guelph

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