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Holiday Inn Guelph Hotel & Conference Centre

#5 of 13 Hotels in Guelph
Certificate of Excellence
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601 Scottsdale Drive, Guelph, Ontario N1G 3E7, Canada
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1 room 1 adult
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Holiday Inn Guelph Hotel & Conference Centre
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223 Reviews from our TripAdvisor Community

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Wisconsin
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Breakfast buffet was good with a good variety, bed was comfortable, quiet, free high speed internet and offered the points program and signed me up. Location was easy access and lots of restraunts close.

Helpful?
Thank Livingforhim1
Gananoque, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

I have stayed here three times, and will never return. When I had to move the night stand to retrieve something there was food, bobby pin, and at least two inches of dirt/hair all along the wall. Does not look like it has been moved or cleaned behind in more than a year. There was a dog barking until 11pm... More 

Helpful?
Thank Julie K
Toronto, Canada
Level Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 7 nights for a conference. The rooms were small, yet cozy with heated bathroom floors. The hot water is excellent, and plenty of towels were left for me during my stay. Th rooms have a large bar fridge and great desk space which was much needed during my stay. I love that they provide pillow selection... More 

Helpful?
Thank Leah B
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for your complimentary review of the Holiday Inn Guelph Hotel and Conference Centre. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. Sincerely, Mandy Marsh Guest Services Manager More 

Guelph, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here while visiting our daughter at University. The front desk staff greeted us by recognizing that we were gold members and that we would be earning points with our stay. They gave us seamless directions to the university/grocery stores etc. Good mix of families and business people which worked well for the vibe around the... More 

Helpful?
Thank pmorri03
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

The Holiday Inn Guelph Hotel and Conference Centre is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Guelph. Sincerely, Mandy Marsh Guest Services Manager More 

Saginaw, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Great People, I was always approached with a friendly smile and genuine eagerness to help! Great Location, a mall is located right next door (I love to shop!). Rooms were very clean and the beds were super comfortable hotel! I will be back!

Helpful?
Thank Felisha J
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for taking the time to review the Holiday Inn Guelph Hotel and Conference Centre. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with my guest services team. Sincerely, Mandy Marsh Guest Services Manager More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent one night here during the snow storm a few night ago. We had to put the AIR CONDITIONING on full blast the whole entire night because the room was incredibly hot. we spoke to front desk and they explained it was because our room faced the inside of the hotel (facing the pool) and our room was not on... More 

Helpful?
Thank amcdt925
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Your feedback is welcome. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We truly hope that you will return again in the future so that we can provide you with the wonderful service that we... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for three nights with no major complaints just a few small ones. The room we booked didn't come with a fridge or microwave which I assumed would be standard in this price range. We have a toddler who drinks milk during the night so with this being a concern my wife called the front desk who informed us we... More 

Helpful?
Thank honesttraveller4u
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for your candid feedback regarding your stay with us. We regret that you experienced inconsistencies during your stay but are proud that you thought so highly of our staff. We aim to provide the highest level of satisfaction to all our customers and your feedback is key for us in recognizing areas for improvement. I have discussed each... More 

Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have a few small issues with the hotel.. 1) Rooms that face the inside pool area get a lot of the noise coming from the pool area in the mornings and evenings. If you don't enjoy hearing screaming kids, ask for a room not facing this area. 2) Room specific issue- Toilet after flushing you can hear it refilling... More 

Helpful?
Thank smysnk
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for your review . It is always a great disappointment to hear of a guest that was not satisfied with their stay but your comments help us increase our learning and give us the opportunity to review our standards and levels of service. I hope we will have the pleasure of serving you again in the future. Sincerely,... More 

Aberdeen
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 31, 2015

This was just a one night stay but an opportunity to have a get-together of relatives. We used the 'suite' on the 4th floor which was 2 double-bedrooms with a sitting room in-between where everyone could meet up. Worked really well and the kids made good use of the pool. Hotel has an original layout with the rooms with balconies... More 

Helpful?
Thank Catherine S
Holiday_Inn_Guelph, Guest Relations Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Dear Catherine S, Thank you for staying with us and leaving your feedback! We are so pleased that your family enjoyed their time at our hotel and we are happy to hear the suite was able to serve your needs. I am sorry to hear that you had some concerns with the room, our maintenance staff will be investigating to... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

I stay here fairly often when traveling to the Guelph area for work. It has a great little cation close to the mall, lcbo, restaurants, shoppers etc. The staff are very accommodating and polite. The hotel is clean and comfortable. I live the heated bathroom floors! Definitely recommend staying here.

Helpful?
Thank Candym79
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review

Thank you for taking the time to review the Holiday Inn Guelph Hotel and Conference Centre. We are glad you were able to enjoy all our hotel has to offer. Sincerely, Mandy Marsh Guest Services Manager More 

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