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Clarion Hotel & Conference Centre

3.0 of 5 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
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Clarion Hotel & Conference Centre
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Clarion Hotel & Conference Centre
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73 reviews from our community

Traveler rating
    17
    39
    13
    3
    1
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30
24
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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There are newer reviews for Clarion Hotel & Conference Centre
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Calgary, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 7, 2014

- the room, while clean the amenities were a gamble. Spoke to others staying there. Some rooms had microwave, some didn't. Mine had no microwave and no fridge. Plugs were hard to come by. Staff go missing at front desk. Had one fella finally give up waiting to ask for a towel after being in the gym, who knows where... More 

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your review on Tripadvisor. As the new General Manager here at The Clarion Hotel & Conference Centre I want to let everyone know that certain types of rooms have microwaves and or fridges. At any time a guest can request either for a charge. We have a common area with a microwave for everyone to use.... More 

Farmington, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 25, 2014

Well kept and in good condition. Nothing spectacular but not a single thing to complain about. It has an on prem restaurant but we didn't try it. Check out the Green Acre restaurant across the street for casual dining.

Was this review helpful? Yes 1
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you. for your comment. Well kept, good condition, free parking, free wifi, fabulous restaurant on site, pool, whirlpool, patio, banquet facility, meeting rooms, business office for guest and free smiles from a great friendly front desk staff to greet you. More 

Hamilton, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

Our room and the facility itself including pool were quite clean. Comfy beds and general cable. Does not come with free breakfast. They have a restaraunt but very pricey. Go to tim hortons down the street. Internet speeds in room only about 45 kbps ... try moving a chair cleoser to the door or go tothe lobby for excellent speeds.... More 

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Good Service, clean facility, new daily specials, new bar specials, free parking, free wifi, free Business Centre, We have something for everyone. Thank you for sharing your experience on Tripadvisor. More 

New Hamburg, Canada
Top Contributor
140 reviews 140 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed June 15, 2014

We booked this hotel based on reviews. We were in the area for one night and wanted a King Room. Our room was clean but smelled of bleach... which didn't bother us so much. The bed was very comfy as were the pillows. The Front desk help, V was his nick name, was very friendly and helpful. The lobby and... More 

Was this review helpful? Yes 1
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your positive experience on Tripadvisor.ca. A one night stay could end up being a life time of repeat business here at The Clarion Hotel & Conference Centre. Behalf of myself and the staff we all work very hard as a team to be the best hotel in Fort Erie. More 

Woodstock, Canada
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

My boyfriend and I stayed here while visiting Niagara Falls for the long weekend. It was easy to find and very big. The parking is great; nice and close. There are a few entranceways but front desk is easy to find. Beautiful lobby with fireplace and fountain. We didn't try the restaurant but it looked nice. Lidia, the front desk... More 

Was this review helpful? Yes 1
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing the wonderful comments about the hotel and staff it is appreciated very much and look forward to your next visit in Fort Erie. More 

Toronto
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 18, 2014

Stayed here for hockey tournament for two days.....rooms were clean the first day, the next day even after cleaning the carpet was not vacuumed, the garbage was not emptied and the desk not wiped and I am not even going to mention the w

Was this review helpful? Yes 2
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear AlineGToronto, Thank you very much for taking the time to share your comments from your recent stay with us. I am so sorry you didn't have a favorable stay with us, rest assured that I will be following up with the Housekeeping Team and sharing your comments with them for this is simply not acceptable! I hope if in... More 

Toronto
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 21, 2013

I stayed here for a hockey tournament. The best feature is that the rink is one parking lot over, no need to drive. For the price we paid you would hope for better accommodations. The hotel is quite dated, the gym is terribly equipped. We ate a couple of times in the hotel, one meal was great, the other awful.... More 

Was this review helpful? Yes 1
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

I do apologize that your stay was anything but a positive one. As the new General Manager and part of a hard working team here at the hotel our goal is to try and fix what we can. We all work together for one common goal---HAPPY SATISFIED GUEST! More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

Arrived late, Prateek at the front desk was very helpful and quick. Prateek went the extra mile to let me know about the facility and answering all my questions. Exceptional service, and great rooms for the money.

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Peter Jak, Thank you very much for sharing your feedback from your stay. I am so sorry that you encounterd problems with your television, I can certainly understand how frustrated you felt. We are currently reviewing our televisions and hoping to have some replacements in the near future. Also, I am disapointed to hear about the dirty room service... More 

Ottawa, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 25, 2013

I stayed for two nights due to business. There were no issues with the conference room. My room was okay and comfortable enough BUT I have to say that this room had the worst television I have ever seen in a hotel room. The TV would not advance up to all the stations that I was supposed to get (as... More 

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Peter Jak, Thank you very much for sharing your fedback from your stay. I apologize for the problems you encounterd with your television, I can appreciate how frustrated you must have been. I am currently looking at replacing the televisions and hope to have new ones in the new year. Also, I apologize for not picking up the dirty... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

If I had to sum up this hotel in a word it would be "but". The hotel was very nice looking but the decor was kind of dated and worn. Took almost 2 hours to get food from room service but once I talked the manager, he comped it and I had it in 10 minutes. Overal our experience was... More 

Was this review helpful? Yes
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear TonyManifold, Thank you very much for sharing your comments from your stay with us. It is through comments as yours that we can improve our service. I apologize for the experience you encountered with our restaurant and rest assured that I have followed up and such an incident will not happen again. I am glad that overall you had... More 

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Additional Information about Clarion Hotel & Conference Centre

Address: 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
Phone Number:
Location: Canada > Ontario > Fort Erie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Number of rooms: 107
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Also Known As:
Clarion Hotel And Conference Centre
Holiday Inn Fort Erie
Fort Erie Holiday Inn
Clarion Hotel & Conference Centre Fort Erie, Ontario, Canada

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