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Clarion Hotel & Conference Centre

3.0 of 5 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
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Clarion Hotel & Conference Centre
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Clarion Hotel & Conference Centre
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75 reviews from our community

Traveler rating
    18
    40
    13
    3
    1
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30
24
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Any
English first
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  • Mar-May only
    (8)
  • Jun-Aug only
    (30)
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    (26)
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Niagara Falls, Canada
Top Contributor
215 reviews 215 reviews
5 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is at the far west side of Fort Erie on Hwy3/Garrison Road, next door to city hall but not close to the Peace Bridge. There is lots of free parking including at least 8 spots near the front door reserved for the disabled. The hotel lobby and front desk area are very nice. There is a large fireplace... More 

Was this review helpful? Yes
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your comments on your recent visit to our hotel. The event went very well and with your comments, I hope more people share their opinions too. Freeland's restaurant is a new Chamber of Commerce Member. We have a great menu and great daily specials we are open for breakfast and dinner. We look forward to you... More 

Fort Erie, Canada
1 review
5 of 5 stars Reviewed January 15, 2015

Like in magnificent movies you remember --- and for a surprisingly low price --- this Hotel offers GREAT looks, a very welcoming and dedicated staff, high-quality low-priced food, and ALL THE AMENITIES you'd expect from a GRAND Hotel. But, most of all, this Hotel offers a tranquil ambiance, a feeling of luxury, and the nice smells you come to hope... More 

Was this review helpful? Yes
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

What a description of the Clarion Hotel & Conference Centre. Thank you on behalf of myself and my team who come to work each and everyday to try and make every guest experience one to remember. We look forward to sharing your next visit to Fort Erie. More 

Ontario
1 review
5 of 5 stars Reviewed December 16, 2014

On our way home to Ontario from Thanksgiving with family in Pennsylvania, our van broke down literally at the border. Two hours and two tow trucks later we cleared the border and were towed to the Fort Erie Cdn Tire. The breakdown required that we stayed overnight; the tow truck driver recommended a nearby motel but, luckily for us, the... More 

Was this review helpful? Yes
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your comments on Tripadvisor about your visit to Fort Erie and what brought you to the Clarion Hotel & Conference Centre. I'm glad my team was able to help make a bad situation better. Please call us on your next visit to this area. Look forward to hearing how the ride home was. More 

Horseshoe Valley, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 2, 2014

If you have to stay in Fort Erie, this is likely your best choice. Nice lay-out, clean rooms and the opportunity to eat at the Hotel's restaurant. We like to cross the border into the USA as early in the morning as possible to prevent line-ups, and from the Clarion it only takes a few minutes to get to the... More 

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your comments about staying here at the Clarion Hotel & Conference Centre. Our hotel is the best place to stay at when coming to Fort Erie. Our hotel offers something for everyone. The hotel does get busy when hockey groups are in town but we have taken steps to ensure everyone a good night. We hope... More 

Port Perry, Ontario
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2014

The clerk at check in was very friendly. The room itself was clean and we enjoyed a quiet and comfortable sleep. However should the staff recommend the on site restaurant, I believe it was called the Freelander, DO NOT eat there! We entered the restaurant about 6:15 and there was only one other table being served with 4 people at... More 

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your stay on Tripadvisor.ca. I apoligize if your experience in Freeland's was anything but a positive experience. As any review I do follow up to ensure any issues we do get are corrected immediately. I hope you made all staff aware and we went above and beyond to make it right. We hope with your next... More 

Syracuse, NY
2 reviews
4 of 5 stars Reviewed October 20, 2014

Thanks Lydia for your kind attention and personal service. While only a brief overnight stay, this hotel was clean and had staff available 24hrs to provide assistance. We called ahead and everything we asked for was taken care of.

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for being a guest and sharing your stay on Tripadvisor. Customer satisfaction is what all staff strive daily for. All front desk agents do their best and go out of their way to ensure all guest are taken care of.and another job well done. We look forward to your next visit.. More 

Lakeland, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 21, 2014

We have been traveling through Canada for a few day. And have enjoyed our time there, On our last day in Canada we stay at the Clarion in Fort Erie. We found the lady at front desk so very helpful . She went our of her way to take care of our needs. The lobby and the rooms are beautiful... More 

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

THANK YOU for sharing your positive experience while staying at Clarion Hotel and Conference Centre. As the general manager I am very happy with the customer service provided by all the front desk staff we all try our best. Hope to have you visit us again on your next trip to Fort Erie. More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

Cool for a one night stay, no fridge in the room. Nice pool and clean room. Close to the US border. Stayed here after a road trip in Canada and enjoyed a good night sleep. Friendly and accommodating staff.

Was this review helpful? Yes
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

Another great stay reviewed on Tripadvisor.ca. On behalf of myself and the whole staff we appreciate the positive remarks to be shared with everyone who reads Tripadvisor.ca More 

Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 28, 2014

Best feature was the pool and hot tub. There are windows and lots of light, so we had a great time. The room was clean, the mattress and pillows were somewhat comfortable, but not great. The style of the hotel aims at serviceable. No movie rental and wi-fi was so weak not useful, and loud air conditioning. I felt like... More 

Was this review helpful? Yes 1
Review3236, Public Relations Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your experience on Tripadvisor.ca. Every guest has different view as to what is to their liking. We appreciate every comment and every survey that a guest takes the time to fill our or write. I have looked into the reservation and who checked you in I do apologize for the lack of customer service this front... More 

Whitby, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

Checked in a few days ago with kids, room wasn't ready yet (an hour and a half after check in time) but front desk had that sorted out within 15 minutes. Rooms were clean, a little dated, bathroom was clean and bright. No fridge in our room but wasn't an issue since we brought a cooler and there was an... More 

Was this review helpful? Yes 1
Review3236, General Manager at Clarion Hotel & Conference Centre, responded to this review

We are a very comfortable hotel to stay with and appreciate all guest who pass thru our doors who take the time to share their experience on Tripadvisor.ca. As the new general manager I do have a few things that need to be done and look forward to getting it done. Look forward to your next stay at The Clarion... More 

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Additional Information about Clarion Hotel & Conference Centre

Address: 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
Phone Number:
Location: Canada > Ontario > Fort Erie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Number of rooms: 107
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Also Known As:
Clarion Hotel And Conference Centre
Holiday Inn Fort Erie
Fort Erie Holiday Inn
Clarion Hotel & Conference Centre Fort Erie, Ontario, Canada

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