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Clarion Hotel & Conference Centre

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1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
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1 room 1 adult
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Clarion Hotel & Conference Centre
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125 Reviews from our TripAdvisor Community

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Thorold, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at the Clarion Hotel in Fort Erie in the past few years. This hotel is amazing. The rooms are clean, the beds comfy and the staff are amazing. I enjoyed the gym, the pool and the food at this hotel and all were 5 star. A special shout out to Nicole at the front desk... More 

Helpful?
Thank Leah B
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre and sharing your experience on Tripadvisor for others to read. It is fantastic when a guest shares their experience and mentions a staff member by name. The entire team work very hard to ensure each and every guest is welcomed and not only comes back for the second but third... More 

Plainview, New York
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 6, 2016

Staff are very friendly, comfortable big rooms with 2 queen beds, nice pool, a few big conference rooms , about 30 minuets from the falls. there is supermarket and some shopping store whiting 10 minutes drive.

Helpful?
Thank qw4321
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for taking the time to share your stay on Tripadvisor for others to read. The Clarion Hotel & Conference Centre is a fabulous hotel with many great features. The entire team work very hard to ensure every guest has a positive experience. We look forward to a great 2016 and hope to see you soon. More 

Ancaster, Canada
1 review
4 of 5 stars Reviewed December 13, 2015

Stayed a couple weeks ago passing through to go see family. Clean and reasonable. Some areas could use a bit of upgrading, however staff was great with service and suggestions in the vicinity. Dave(or Dan can't remember) spent nearly an hour going over shops and wineries in the area. We had a great day in Niagara on the lake and... More 

Helpful?
Thank Dingleberrie
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your stay on Tripadvisor on your recent stay at the Clarion Hotel & Conference Centre. We are in the process of some upgrades and I'm sure everyone will like them. It is always fantastic when a guest shares the name of a staff member and the service they were provided with. The entire team works very... More 

Rochester, Minnesota
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 13, 2015

Stayed for 12 nights. Not much choice in Fort Erie,should have considered ,Buffalo NY for more choice and reliable service. Poor, or non existent internet. Below Average housekeeping. Manager is quick to respond to tripadvisor ,however when problems raised to her, not very helpful over 12 nights to fix problems.

Helpful?
Thank Essam A
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing your stay on Tripadvisor. As of December 11/15 there has been an extensive upgrade to the internet. As the General Manager every and all comments are taken very serious to ensure they are fix or dealth with. Anytime there is a issues and we have a solution it is up to the guest to work with... More 

Toronto
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

Stayed a Friday night mid November Very quiet Room had a hard king size bed that sagged in the middle Old style TV in a cabinet Wifi on the fourth floor was slow but it worked Had a great breakfast in the lobby restaurant all by our selves. Both room and hallway carpets were very worn. Apples on the checkin... More 

Helpful?
Thank bobpell
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre in Fort Erie and sharing your comments on Tripadvisor. Our hotel is in the process of many upgrades which will make all our guest very happy some of the upgrades include the internet, 40' flat screen TV's, paint, wallpaper, bedding to name a few. We look forward to your next... More 

Fort Erie, Canada
Level Contributor
6 reviews
4 of 5 stars Reviewed November 2, 2015 via mobile

This place is a great place to stay my wife and I got married and booked numerous rooms for us and our guests upon arrival they surprised us with a free jacuzzi suite upgrade! Everyone one we interacted there were polite and met each need we had.....the bar area was great and the bartender there was polite and kept up... More 

Helpful?
Thank Matt V
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

CONGRATULATIONS...................Thank you for choosing and sharing your special day at the Clarion Hotel & Conference Central. It is very exciting to read your review and know that the entire staff at the hotel helped make your stay a positive one. Our staff want you to know that it was a pleasure to have your wedding guest at the hotel and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 30, 2015

My husband and I stayed in a suite for 6nts it was very comfortable. We were treated with excellent service by all the staff. From the beginning Lidia was amazing, we had an Insurance claim and were displaced with our pets. The meals we enjoyed at the restaurant lounge on a regular basis were superior!!! We are local residents and... More 

Helpful?
Thank Loriburke0022
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing you positive experience on Tripadvisor for others to read about our Warm and Happy place. When guest arrives at the hotel because of any circumstance all the staff work very hard to ensure you are well taken care of and happy. This review is an example of a great hotel and a fabulous team. We look... More 

Sunnyvale, California,
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

We always stay here when we visit family in Fort Erie and really love the place. The heated pool and jacuzzi are a really nice thing to have. The staff people are always friendly and helpful. We didn't eat in the restaurant . Only there for a couple of days and spent time visiting family and wish we had more... More 

Helpful?
Thank Richard T
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for being a repeat guest and sharing your experience on Tripadvisor. It is with great pleasure when a guest shares that they are a repeat guest and will return. The entire staff work very hard to ensure all guest have a great experience. Our hotel has something for everyone and we hope that when a guest shares their... More 

scotland
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 15, 2015

Have stayed here some time back and was not disappointed this trip. Still has good service and I got a deal on the room for several days...not too busy this time of year. Still very nice entrance and looks v neat and tidy. Ate dinner and breakfast-v good and fast service. Little niggle: shame the restaurant has not been redecorated... More 

Helpful?
Thank dunkeld99
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for sharing you recent stay at the Clarion Hotel & Conference Centre on Tripadvisor. As the general manager I can assure you that on your next visit you will see a big difference. We are in the process of new 40" Flat screen TV's, upgrade internet, new bedding and yes there is a new look coming to the... More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed October 6, 2015

I booked this Hotel for our Church Ladies Retreat. 32 women came along. I did not get any complaints from our women. Amazing when you can please 32 women. My personal experience. Check- in was effortless, The staff on duty was ALWAYS pleasant and helpful. The food was great, our servers Carissa and Judy were extremely accommodating. Every request we... More 

Helpful?
Thank Lynclair
Pat G, General Manager at Clarion Hotel & Conference Centre, responded to this review

Thank you for choosing the Clarion Hotel & Conference Centre for your recent retreat. The entire team appreciate the comments because as you said it could be hard to please 32 ladies. Our hotel has many many features to offer each and every guest who come thru our doors. The staff all work very hard to ensure every guest has... More 

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