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All 6 Fort Erie hotels

Clarion Hotel & Conference Centre

3.0 of 5 Hotel   |   1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
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78%
Ranked #1 of 6 hotels in Fort Erie
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed December 21, 2013
Ned14 Toronto
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55 people have reviewed this hotel

Traveler rating
    14
    29
    9
    2
    1
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21
18
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0
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Any
English first
Toronto
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 18, 2014

Stayed here for hockey tournament for two days.....rooms were clean the first day, the next day even after cleaning the carpet was not vacuumed, the garbage was not emptied and the desk not wiped and I am not even going to mention the w

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Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear AlineGToronto, Thank you very much for taking the time to share your comments from your recent stay with us. I am so sorry you didn't have a favorable stay with us, rest assured that I will be following up with the Housekeeping Team and sharing your comments with them for this is simply not acceptable! I hope if in... More

Toronto
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 21, 2013

I stayed here for a hockey tournament. The best feature is that the rink is one parking lot over, no need to drive. For the price we paid you would hope for better accommodations. The hotel is quite dated, the gym is terribly equipped. We ate a couple of times in the hotel, one meal was great, the other awful.... More

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

Arrived late, Prateek at the front desk was very helpful and quick. Prateek went the extra mile to let me know about the facility and answering all my questions. Exceptional service, and great rooms for the money.

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Peter Jak, Thank you very much for sharing your feedback from your stay. I am so sorry that you encounterd problems with your television, I can certainly understand how frustrated you felt. We are currently reviewing our televisions and hoping to have some replacements in the near future. Also, I am disapointed to hear about the dirty room service... More

Ottawa, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 25, 2013

I stayed for two nights due to business. There were no issues with the conference room. My room was okay and comfortable enough BUT I have to say that this room had the worst television I have ever seen in a hotel room. The TV would not advance up to all the stations that I was supposed to get (as... More

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Peter Jak, Thank you very much for sharing your fedback from your stay. I apologize for the problems you encounterd with your television, I can appreciate how frustrated you must have been. I am currently looking at replacing the televisions and hope to have new ones in the new year. Also, I apologize for not picking up the dirty... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

If I had to sum up this hotel in a word it would be "but". The hotel was very nice looking but the decor was kind of dated and worn. Took almost 2 hours to get food from room service but once I talked the manager, he comped it and I had it in 10 minutes. Overal our experience was... More

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Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear TonyManifold, Thank you very much for sharing your comments from your stay with us. It is through comments as yours that we can improve our service. I apologize for the experience you encountered with our restaurant and rest assured that I have followed up and such an incident will not happen again. I am glad that overall you had... More

Mystic, Connecticut
Top Contributor
60 reviews 60 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 18, 2013

For the price ($120), this hotel was underwhelming. As we arrived, there was another couple checking in and an we overheard the receptionist saying they were being upgraded to the excutive floor. There was no upgrade for us, even those the hotel was barely full. Nice way to make an impression. Even though we'd requested a non-smoking room, we could... More

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Erinontheroad, Thank you for taking the time to share your comments on your recent stay with us, it is through comments like yours we can improve. I can certainly appreciate how you must have felt hearing the guest in front of you got an upgrade and you did not. I don't know what the cercumstances were but I appologize... More

Quebec City, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2013

We stayed 2 nights at this hotel during a NFL trip in Buffalo. We booked this hotel from Priceline Express Deal at 69$. We choosed this hotel because it was near Buffalo (15 minutes). The room was correct but not up to date. There were 2 double beds, a table with 2 chairs, a old TV (flat screen please!), a... More

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Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear B Francoeur, Thank you very much for taking the time to share your feedback from your stay with us at the Clarion Hotel & Conference Centre. All comments are reviewed with the entire Team for it is how we improve our Hotel and Service. We are close to the border so it does make it convenient when going to... More

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed September 5, 2013

I have stayed at the Clarion Hotel & Conference Centre several times. I find the rooms to be warm and welcoming and very, very clean. I had the privilege of staying in two of the suites, which are amazing...especially for the price. The staff is always friendly and helpful. I would recommend this hotel highly.

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Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear DSMITH14622, Thank you very much for sharing your comments from your recent stay. I am so glad that you had a pleasant stay with us and look forward to welcoming you back to the Clarion Hotel & Conference Centre. Sincerely, Jonathan George General Manager More

Angus, ON
Contributor
19 reviews 19 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 3, 2013

About 23 friends and family members stayed at this hotel this past Labour Day weekend for my daughters wedding, which was at a different venue. The hotel staff were very accomodating and pleasant about anything they were requested of. We were very impressed with the cleaniless of this hotel. Especially, the public washrooms! We recommend this hotel to everyone if... More

Was this review helpful? Yes 1
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear K8tieM, Thank you so much for taking the time to share your feedback from your recent stay. I am glad that you and your family had a good stay during this special time. Fort Erie is in Niagara's South Coast and has so much to see and do in the area. I look forward to welcoming you back! Sincerely,... More

Toronto, Canada
Top Contributor
58 reviews 58 reviews
44 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

Stayed two nights. The hotel has a nice pool and hot tub. The lobby area is pleasant. The staff is very professional. Complementary WiFi and newspapers. The only thing that they need to improve here is the food at the restaurant: it was below average.

Was this review helpful? Yes 2
Manager190, General Manager at Clarion Hotel & Conference Centre, responded to this review

Dear Born Yesterday, Thank you very much for taking the time to provide your feedback on your recent stay with the Clarion Hotel & Conference Centre. I will certainly share your comments with the entire Team. I apologize that you did not have a favourable experience in our restaurant, I will share this feedback with our Food & Beverage Team.... More

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Additional Information about Clarion Hotel & Conference Centre

Also Known As:
Clarion Hotel And Conference Centre
Holiday Inn Fort Erie
Fort Erie Holiday Inn
Clarion Hotel & Conference Centre Fort Erie, Ontario, Canada
Address: 1485 Garrison Road, Fort Erie, Ontario L2A 1P8, Canada (Formerly Holiday Inn)
Location: Canada > Ontario > Fort Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Fort Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Official Description (provided by the hotel):
Enjoy Excellent Service Above Hotels In Fort Erie If quality service is important to you, then you belong at the award-winning Holiday Inn Hotel & Suites of Fort Erie / Niagara Convention Centre. Our hotel near Niagara Falls is conveniently located near Queen Elizabeth Way to keep you connected to Buffalo, NY, Toronto and downtown Fort Erie, Ontario. Our hotel's location at the 'Gateway to Canada' ensures you'll find plenty of attractions nearby. Our hotel's location on Lake Erie and proximity to Niagara River and Niagara Falls gives you plenty of outdoor options. You can also visit the local wineries, tour Old Fort Erie, or go shopping at the many markets surrounding our hotel. Fort Erie Civic Centre Complex, Town Hall, Erie Personnel Corporation and other businesses are also convenient to our hotel's location. Fort Erie business travelers benefit from our corporate amenities, including seven meeting rooms, an exclusive Executive floor and a 24-hr Business Centre. We go beyond other hotels on Lake Erie to give you a comfortable stay. You can eat at Freeland's Restaurant and Lounge, play games in the Arcade and relax in the indoor, heated pool, whirlpool or sauna. Each room has triple-sheeted bedding, a large TV and a work area with free high-speed Internet access, and many rooms have mini-fridges, fireplaces, Jacuzzi tubs and more. For an excellent stay in Fort Erie, Ontario, our hotel's staff invites you to the Holiday Inn. ... more   less 
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