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Homewood Suites by Hilton Cambridge-Waterloo, Ontario

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800 Jamieson Parkway, Cambridge, Ontario N3C 4N6, Canada
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Homewood Suites by Hilton Cambridge-Waterloo, Ontario
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Homewood Suites by Hilton Cambridge-Waterloo, Ontario
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279 reviews from our community

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137
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed during a week night with Family. It is a good value with the meals coffee, snacks available in the dining room. The kitchen staff does a great job of keeping everything stocked. Location is good close to the 401. The rooms are spacious and clean and have all we needed. Beds are comfortable. Kitchen has everything you would need... More 

Was this review helpful? Yes
Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Shubsens I will be sure to pass on the great comments you left about our kitchen staff. Some of the staff get up very early to make sure that everything is all stocked up and ready for the morning rush. I always am thanking them myself for the great job that they do but a comment from a guest... More 

Tara, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is great. It is located in very close to shopping and other attractions in the Cammbridge and Kitchener-Waterloo area. I love the kitchenette as we have children. It makes it very convenient to do potluck and lunches from room. Very good food on the complimentary breakfast. I have a 16year old boy and he was able to fill... More 

Review collected in partnership with Homewood Suites by Hilton

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Julia H, Front office supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Patricia C It is great to hear that you enjoyed our breakfast and we could fill up a 16 year old. Which can be a daunting task. That is a huge compliment in itself. The kitchenette in the room is really a great asset that we have for our guests, plus if you are feeding a family it can... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 1 week ago

While on a business trip to Cambridge, ON I stayed at the Homewood Suites and found that the service and amenities were excellent. It was a great experience! I found their complimentary breakfast and (Monday - Thursday) dinner's were excellent value. Great Coffee!

Review collected in partnership with Homewood Suites by Hilton

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Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Viera B It is so nice to hear that you had a great stay with us. It makes me smile to know that you left here happy and that the service you received was to your expectations. To have a guest leave here and take the time out of their day to write a comment such as this is... More 

Peterborough, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has a very helpful and friendly staff. The rooms are very comfortable and the amenities are great whether you are on business or staying with the family. The complimentary Dinner and breakfast is a nice touch!

Review collected in partnership with Homewood Suites by Hilton

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Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear April D It is very nice to hear that you enjoyed both the breakfast and dinner at our hotel. We are lucky to have these services to offer to our guests. It is an added value if you are travelling for business or with a family. We absolutely love to hear that our staff made such a great impression... More 

Southwestern Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, very accommodating. Rooms were nicely presented, liked having in-room safe even though it wasn't used this trip. Breakfast offered something for all of us. Easily accessed just off 401. Would like to have used pool however too cold this time.

Review collected in partnership with Homewood Suites by Hilton

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Julia H, Front office supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Nancy B First I want to apologize for the pool being too cold. We had just finished some routine maintenance on our pool and had just re filled it when you visited our hotel. So I am sorry you didn't get to use it. I am glad to see that you enjoyed our Suite start breakfast. When travelling with... More 

Cambridge, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Great value, wonderful staff, wonderful facility. Loved that value of breakfast and lunch included, the kids loved the pool. The staff was helpful and friendly and great with the kids. We borrowed free movies every night and loved that feature.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Tara O I know as a mother when my kids are happy I am happy. The free movies are a great way to keep kids busy and happy. It is just a small thing having the movies to borrow but what a difference it makes. It is the small things that make all the difference. The added value for... More 

Cambridge, Canada
1 review
4 of 5 stars Reviewed February 23, 2015

We loved staying there for a couple nights after we were married and enjoyed the "King Jacuzzi Suite" very much! It was very quiet and comfy. We went back for a short Winter break on Valentines Day and were bothered by a noisy exit door beside our room and ill-fitting linens. The hotel did comp our second night, so I'm... More 

Review collected in partnership with Homewood Suites by Hilton

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Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Renato T First I would like to apologize for the noisy door. The winter was hard on us this year with shifting pavement. I am glad to hear that you got compensated for your stay. I see that you also did not enjoy our breakfast and was wondering if you had any suggestions as to how we could have... More 

Cambridge, Canada
1 review
5 of 5 stars Reviewed February 18, 2015

This hotel was friendly,clean & had everything we needed to enjoy a cold night in :) I would definitely recommend anyone to stay here !! The breakfast was hot & delicious ,the room spacious & clean,the staff was helpful & friendly

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Tammy F If you want to get in out of the cold there are a million places you could go so thank you for choosing us. Once you step through the door here you can stay in and not step foot outside until check out the next day. With our hot buffet dinners and breakfast we have you covered.... More 

Cambridge, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

first time stay in this one and I'm so glad , very clean staff amazing ,the room was excellent for all taste and would appeal to all you need might be. After a bad taste in Quebec this one put Hampton " hilton" back to my first choice of best stay. Thank you

Was this review helpful? Yes
Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Thank you for saying such wonderful things about our Hotel and staff. We try hard to make a lasting impression on our guests. It can be a task to leave an impression on our business travelers who stay in hotels all over but I believe what makes the difference is the service. If you give good service and add a... More 

Saskatoon, Canada
1 review
4 of 5 stars Reviewed February 14, 2015

I stayed at this hotel for business with my business partner. We got 2 queen beds and were pleasantly surprised when each bed had a separate room and separate bathrooms. All amenities, including WiFi, were provided for and were of good quality. WiFi was fast, no problem connecting. Only constructive criticisms would be that the hot breakfast was cold (we... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julia H, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Angela J It sounds to me like you got an upgrade from our one bedroom suite with two queens to a two bedroom suite with a king in each room. These suites really are spacious. I am glad to hear that you enjoyed our suite so much. I do have to apologize for the cold breakfast and would like... More 

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