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Hilton Garden Inn Kitchener

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746 Old Hespeler Road, Cambridge, Ontario N3H5L8, Canada
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1 room 1 guest
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Hilton Garden Inn Kitchener
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259 Reviews from our TripAdvisor Community

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Traveler rating
    122
    98
    26
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    7
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75
52
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Florence, United States
4 of 5 stars Reviewed 3 days ago NEW

While I was sitting at the bar one of the bartenders decided it was appropriate to sit on the floor and begin using her cell phone. Front lobby didn't greet me during my visit as they were too busy conversing with one another. The breakfast was mediocore and needs more selection as I've seen more selection at a Hampton Inn... More 

Review collected in partnership with Hilton Garden Inn

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Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed a couple of nights in july and have stayed numerous other times. hotel and Rooms are always clean and nice size. AC works great. The worst breakfast I ever had at a HGI usually the American Grill breakfasts are great. Didn't have to work until 10 so got down at 9 pretty much out of everything. Wasn't offered anything... More 

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Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We had a wonderful stay at the Hilton Garden Inn except for the Sunday morning breakfast where we had a chef who was very, very rude to many guests. We found this very offensive to the ourselves and the other guest at the hotel. The service staff at the breakfast were good but appeared to be a little unorganized.

Review collected in partnership with Hilton Garden Inn

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Kitchener
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel location is excellent...right off the major highway with lots of restaurants and shopping in the area. The hotel accommodation was as we expected from the Hilton hotels. The rooms were clean and very comfortable, the check-in and out was fast and efficient. Unfortunately, at this particular hotel we felt the breakfast room staff were lazy and did not... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with this hotel, as is per the usual with any Hilton Hotel. The staff was very helpful with any questions and advice about what to do and where to eat. Over all I did not have a single complaint about the room, service or the very tasty breakfast that they offered. A+ on all counts!

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Mississauga, Canada
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After discussing room and package options (for Bingemans) numerous times with the hotel, we eventually determined that we should book 2 rooms - one with the package and one without. The package was to include breakfast and 4 passes for the waterpark. We were quoted prices, and then went online to book the rooms. Being a Hilton Honours member it... More 

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Charlottetown, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Great place to stay while travelling southwestern Ontario for business. Overall experience was great, my only negative is that the room's furnishings are getting tired. All staff were great. Food was surprisingly good!! The wings were excellent!!

Review collected in partnership with Hilton Garden Inn

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Ontario, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We are in Cambridge several times a year and always stay here as we are Hilton members. The service has always been friendly and the location is convenient just off of the highway and close to all of the shopping and restaurants. The hotel entrance and hallways are in good shape but the rooms are starting to show some wear.... More 

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Picton, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

Pick another hotel, there are plenty in the area. The room was stale smelling, clogged tub drain, definitely overpriced. Very tired decor, extremely soft mattress, very noisy air condition unit in the room. Since the room was not overly clean, we chose not to eat in the restaurant.

Review collected in partnership with Hilton Garden Inn

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HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues that you encountered with your room. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Have... More 

Windsor, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family stayed here 3 nights. It was very pleasant. Great free coffee and tea in the lobby all day long. The rooms were extremely clean and comfortable. The entire staff was very friendly. We ate at the buffet restaurant for breakfast and the wait staff and cook were also friendly. My kids spent time in the pool and hot... More 

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