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Holiday Inn Cambridge

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200 Holiday Inn Drive, Cambridge, Ontario N3C 1Z4, Canada
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Holiday Inn Cambridge
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A recent review
3 of 5 stars reviewed 4 weeks ago
arnold s Windsor, Canada
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92 reviews from our community

Traveler rating
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    32
    26
    11
    7
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37
11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, Ontario, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here with a Ringette team because of the convenient location near the 401. The lobby is nice. I did not eat here although some other families did. They found it to be very expensive. There are lots of restaurants and fast food chains close by, to offer better value. The rooms need to be updated as well as... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Lori D, Thank you for writing a review on your recent stay with us. I am glad you found our hotel and location commendable. On the other hand, we are very sorry you did not experience an exemplary hotel stay with regard to the bathroom condition and cleanliness of the pool. We give the utmost importance to our guest... More 

Windsor, Canada
Top Contributor
201 reviews 201 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location near hwy 401. Descent price with many restaurants an pubs nearby. Bathrooms could use a reno. A nice thing are heated floors in the bathroom. Great outdoor pool in summer as well as a pool and hottub with fitness room inside.

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear arnold s, Thank you for your candid review. It is lovely to hear you liked our location and enjoyed the pool and the hot tub. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Again, thank you for your comments and for staying with... More 

Kingston, Canada
1 review
5 of 5 stars Reviewed January 4, 2015

The hotel is located in an excellent area and is easy to access. The lobby is clean and appealing. The front lobby staff are professional and friendly, especially Joanne. They are very helpful, even the maintenance and cleaning staff. The room was clean and all amenities were provided. The hotel was quiet. We made use of the pool, hot tub... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 6, 2014

We stayed with the BCH hockey team and would recommend this hotel to anyone. The staff are amazing at each of their jobs, the hotel is very clean and you see them working very hard continuously to keep it that way. Front desk staff were so friendly and helpful, they continuously had staff walking the halls to monitor. They made... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

This hotel is a very pleasant place to stay. The extremely friendly and knowledgeable staff will help you with any question or special needs. It's a small town friendly feel unlike big city hotels. Being a remote worker it's necessary to make it feel as home as much as possible. The hotel has the amenities you need. Anything you require... More 

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

we stayed here for 2 nights with 2 kids and the rooms and hotel had undergone recent renovations. It looked great and everything was clean and updated. the staff were very friendly and helpful. The breakfast was good for it being included in the cost and the staff were diligent at keeping things clean and in order!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 25, 2014

This hotel has the friendliest employees ever. The pool was awesome. Everything was clean. Restaurant was very good. A little slow but worth it. Definitely recommend to stay here no matter what brings you to the area.

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ontario
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 25, 2014

the room had a funky smaell, carpet was dirty, shower was CRUSTY with who knows what.the beds are like rocks with CHEAP thin linens. The couch in the room? you could not sit on it as it reeked to the point of being nauseated.We were on the ground floor NO screens on the patio door.During the night the AC broke... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear grandmajosh, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More 

Chatham, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 24, 2014

Decided to stay one night at this location last minute in order to break up our trip back home from holidays. Was very disappointed with the experience and quite frankly the standards for cleanliness at this hotel are not what we have come to expect from a Holiday Inn. Our bathroom was disgusting - toilet seat was dirty as was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Lebrocq17, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More 

Ontario
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 20, 2014

It's too bad. Everything seemed nice. The hotel itself is clean and well designed. The staff was friendly. It has a lounge and restaurant. The room was nice. The only problem was the bed. The sheets were rough and thin and the bed was uncomfortable. I would most likely not stay here again because a good night sleep can be... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear SCOTTSROSE, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the bed. While we understand that your stay was not 100% satisfactory, we would hope that you would... More 

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Additional Information about Holiday Inn Cambridge

Address: 200 Holiday Inn Drive, Cambridge, Ontario N3C 1Z4, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cambridge 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Cambridge Hotel Cambridge
Cambridge Holiday Inn
Holiday Inn Cambridge Ontario

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