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Holiday Inn Cambridge

3.0 of 5
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200 Holiday Inn Drive, Cambridge, Ontario N3C 1Z4, Canada
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Holiday Inn Cambridge
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Ranked #10 of 10 Hotels in Cambridge
A recent review
4 of 5 stars reviewed 3 days ago
Marilyn M Ontario
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101 Reviews from our TripAdvisor Community

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    28
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40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (23)
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Ontario
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went to this location to attend a wedding. The hotel was nice and clean staff were friendly everything was what we expected. We had drinks in the bar a few times. nice place. Our only complaint would be the fire alarm going off at 3 am and then again and again. I know it really wasn't their fault but... More 

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Cambridge, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The reason we love staying here is the restaurant and pool at this location. Just off the 401 in Cambridge it's a nice spot in the summertime. The pool area is large with ample pool chairs and reclyners.The restaurant simply has the chef that cooks my lamb and steak to perfection.

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Hamburg, New York, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed with my husband and son from 6/25 to 6/27 (we are checking out in the moring). I will not be returining. 1st the room is "pool side which we did not ask for but received and were charged for the upgrade?? Really!!!! I never requested as we were only there to sleep and shower. Pool side is NOT... More 

Was this review helpful? Yes 1
Ontario
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

We were going to book 2 rooms for a Sept. wedding .. I guess we wont do that . We dont like out dated rooms and buffet sounds , Maybe good but still not booking .. Will recommend other guest take a look before booking

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Toronto, Canada
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in worse but I didn't pay $130 a night for the privilege of dirty carpets and mildewed shower tiles. The good: the front desk and all of the staff I dealt with were very friendly and helpful. The front lobby has been updated and is quite welcoming. The room faced the pool courtyard and was quiet so... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Laura R, Thank you for taking the time to review our property. I am delighted to hear that you liked the friendly and room accommodations. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not... More 

Halifax, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

You should pay the extra money and book a room that has breakfast included. They serve you breakfast but you can have more of anything you want as it's a buffet style breakfast, without the buffet. You check off what you'd like on a piece of paper and give it to your server. If you want more, you just ask... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear CanadianGirl66, Thank you very much for posting a candid review from your recent stay at our hotel. We are pleased to know that you enjoyed our breakfast selection and that you were pleased with our servers. However, I am sorry to hear that you had some inconveniences inside your room specifically the patio door that did not lock and... More 

2 reviews
2 of 5 stars Reviewed April 16, 2015

I wish I had thought of taking pictures, but our room and hallways were outdated. The lobby is nice, and that's about where it stops. Staff were really nice. Pool and pool area was so disgusting with rotten wundows, roof, old rotten sauna and outdated I couldn't bring myself to swim and kids were disappointed that we didn't go swimming.

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IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Jacklayne, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the lobby. However, we’re sorry we fell below your expectation regarding the pool cleanliness and the room and hallway condition. We will address these concerns. I assure you... More 

ontario
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 23, 2015

the hotel is in a great location. Stayed here with a hockey team for a tournament. It's quite dated from the outside, and the rooms and hallways are dated also. There is no elevator, so we had to drag hockey bags and suitcases up the stairs. The pool is massive, and there is also a sauna and hot tub. While... More 

Was this review helpful? Yes 1
South Bend, Indiana
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 13, 2015

The main lobby and restaurant area are updated and in good repair, but things go downhill quickly heading into the guest room area. Carpeting and decor would have been sub-par 10 years ago. The room was reasonably clean, but far past its prime. The bed was hard. One evening a power blip knocked out the Internet, and no one on... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear adavitz, Thank you for taking the time to write us a review regarding your recent stay. It is nice to know that you somehow noticed the cleanliness of the room. However, I truly apologize for the not up to par experience you had during you stay with us particularly with bed and internet service. Rest assured that your comments... More 

London, Ontario, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed January 30, 2015

We stayed here with a Ringette team because of the convenient location near the 401. The lobby is nice. I did not eat here although some other families did. They found it to be very expensive. There are lots of restaurants and fast food chains close by, to offer better value. The rooms need to be updated as well as... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Cambridge, responded to this review

Dear Lori D, Thank you for writing a review on your recent stay with us. I am glad you found our hotel and location commendable. On the other hand, we are very sorry you did not experience an exemplary hotel stay with regard to the bathroom condition and cleanliness of the pool. We give the utmost importance to our guest... More 

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