We were locked out of our room for 2 and a half hours due to a problem with their door. Everything we had with us was locked in the room - money, ID, car keys, cell phone, food. My children had to sleep in someone else's room; older ones were in the hallway. Staff refused to call a locksmith -... more

The toilette seat had stains of bowel movement , coffe pot was not washed, remote control was not working and the hot and cold shower button was misleading which caused myself to burn myself while showering. Everything was just dirty. The cleaning lady didn't bother to show up before 2PM and then was done in less than 10 minutes. She... more

They renovations were awesome, clean rooms, great customer service, breakfast was delicious! A great family spot and close to everything! Highly recommend and the price is great as well! more

I have stayed at this super 8 cambridge multiple times over the last year and have noticed improvements on each visit. It is obvious that the staff and management have been working hard to give its customers a clean and comfortable stay. It is well priced and becoming more and more worth the stay each time, I highly recommend Super... more

This was by far one of the worst hotels I have ever stayed at. The bathroom was disgusting, the windows dirty and even the phone was dirty. I wouldn't use it. I used my cell phone to call another hotel in Cambridge for us to stay at that night. I went back to the front desk and demanded the clerk... more

The motel needs a MAJOR clean-up. We knew we were in trouble the moment we drove around the building. The windows were filthy; many of the curtains were hanging from half the required amount of hooks, and someone half naked was sitting out the window on the ledge on the second floor. The motel's beds seemed to be made of... more

I chose the Super 8 motel because other hotels in the area were either fully booked or cost a great deal more. One reviewer had written that the hotel had been a dive in the past but had been renovated recently and was much nicer. So, I took a chance BUT was very disappointed. Clearly some renovating had been done.... more

We came to the area for the Kitcherner/Waterloo Oktoberfest and booked this motel as the ones in Kitchener/Waterloo proper were either booked or absurdly expensive. Though I've stayed in worse, this place was somewhat shopworn. No bugs and the beds & towels were clean, but the chair by the desk had a big rip in the seat, the blanket had... more

For the price we paid ($99 + tax/night), this was completely awful. We do not expect the Ritz for that price but mold in the bathroom, dirty walls, dirty carpets, water stains everywhere, and a general broken down look and feel is not worth the price we paid. According the a sign in the foyer of the hotel, thay are... more