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All 10 Cambridge hotels

Comfort Inn

2.0 of 5 Hotel   |   220 Holiday Inn Dr., Cambridge, Ontario N3C 1Z4, Canada
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Ranked #10 of 10 hotels in Cambridge
A recent review
5 of 5 stars reviewed 2 weeks ago
bctrucker Hope, Canada
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58 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
1 review
1 of 5 stars Reviewed 1 week ago

We stayed there for a few nights as a group. The tenants of every room in our group had a different complaint. We travel a lot and we have been to all kinds of hotels/motels. But this was by far our worst experience. We did not feel it was safe to eat there, sleep there, or even touch anything. Here... More

Was this review helpful? Yes 1
Hope, Canada
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are just the best, there has been lots of renovation work done, the whole place looks great, love the new room style as well. Only thing I don't like is there is no guest laundry and the loss of some television channels suck. The continental breakfast is also very good with eggs sausage etc, price is also very... More

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Senior Contributor
40 reviews 40 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Perfect for our stay. Room was spotless, bedding scrumptious and no issues with noise at nite. It was very cold outside and when we arrived late at 11:00 pm, our room was beautifully warm! Location worked well being easy to find and would definitely stay here again!

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Manager260, General Manager at Comfort Inn, responded to this review

We are thrilled to hear that you enjoyed your stay at the Comfort Inn Cambridge and would like to thank you for taking the time to leave a glowing review. We look forward to your next stay with us. More

Whitefish, Canada
1 review
4 of 5 stars Reviewed February 24, 2014

My daughter and I stayed at the comfort inn this weekend for a hockey tournament. The desk staff (especially the woman who worked nights on the weekend) where extremely accommodating and very nice. I was very impressed with the customer service. As my daughter plays competitive hockey we have stayed at 3 other hotels this season, and I have yet... More

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Manager260, General Manager at Comfort Inn, responded to this review

We appreciate you taking the time to review the Comfort Inn in Cambridge and are delighted to hear that you and your family enjoyed your stay. We hope you are able to return to the Cambridge area for another hockey tournament or family outing. More

Greenwood, Nova Scotia, Canada
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 20, 2013

Recently renovated and it is BEAUTIFUL. Carrie at the front desk was super during check-in and was solicitous to my poor health. The room was immaculately clean. The bed was super comfy and the pillows were very fluffy. I stayed two nights and missed the breakfasts because I was sleeping so soundly. Even the bedding was fantastic. My room was... More

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Manager260, General Manager at Comfort Inn, responded to this review

It was so thoughtful of you to write about the service you received at the Cambridge Comfort Inn. I want to tell you how very wonderful it was to receive your special note this morning. Carrie is indeed a valued long-term employee, exceptionally dedicated and committed. We pride ourselves on the service we provide our guests because our guests deserve... More

Ottawa, canada
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 17, 2013

There was a dark haired lady who checked us in (amazing customer service). Our first night was eventful. 2am I was awoken by yelling right outside my door, followed by a fight ending with the police having to be called - that went on for 20 minutes. I approached front desk about it and they offered me a refund upon... More

Was this review helpful? Yes 1
Manager260, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay. I apologize for the miscommunication on our part. I spoke with the GSR and yes you should have been given compensation for your bad experience. I will contact you in a separate email to address it with you. We also had an inspection and was assured no issues were evident in your... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Newly renovated. Very clean and comfy. Stayed for 7 nights and slept in and missed breakfast the first four mornings as the beds were so comfortable. There was a good variety at breakfast and everything was fresh. All staff were very friendly and helpful.

Was this review helpful? Yes 1
Manager260, General Manager at Comfort Inn, responded to this review

Thank you for your comments. I am glad to hear you found the beds comfy and the staff was helpful and friendly. We pride ourselves in meeting and exceeding our guest's experiences and hope to see you again on your next visit to Cambridge. More

Flanders, New Jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 27, 2013

I arrived late, 11:30 PM by taxi and had to leave early the next morning. My non-smoking room had a stong smell of stale smoke. If I had not been traveling all day to get there I would have complained and asked to be moved, just too tired. I left a note for the maid to correct this for the... More

Was this review helpful? Yes 1
Manager260, General Manager at Comfort Inn, responded to this review

I am sorry to hear that your room smelled of stale smoke. We are a non smoking hotel now and have been taking steps to rectify the problem of an issue of lingering effects of previously smoked in rooms. The last few rooms that have been brought to our attention have been given a procedure to eliminate any signs. Thank... More

3 reviews 3 reviews
5 of 5 stars Reviewed August 31, 2013

Stayed there to visit family in Waterloo, 3rd week July 2013. We were limited in choices as we needed a pet friendly location. Had mixed experiences with other Comfort inns, so decided to stay at this location based on other travellers reviews. Based on our stay I would recommend this hotel without hesitation. We do not have young children so... More

Was this review helpful? Yes
Manager260, General Manager at Comfort Inn, responded to this review

I would like to thank you for taking the time to write such nice things about the Comfort Inn after your stay in August. I am happy to hear that you enjoyed your stay and that our staff provided the excellent service that all our guests deserve. I hope on your next visit to the Cambridge area, you will stay... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Cambridge
Comfort Hotel
Comfort Inn Cambridge
Cambridge Comfort Inn
Comfort Inn Cambridge, Ontario
Address: 220 Holiday Inn Dr., Cambridge, Ontario N3C 1Z4, Canada
Location: Canada > Ontario > Region of Waterloo > Cambridge
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 10 hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
All New Just for You! The Comfort Inn Cambridge has renovated the front desk lobby area and all bedrooms which include bedding, carpet, drapes, vinyl and the bathrooms have new tile and vanity. All rooms have free wireless internet, 32" LCD flat screen televisions, refrigerator, microwave, hair dryer, coffee maker, iron and ironing board. Hotel is 100% smoke free. Ground floor rooms have patio door access. Enjoy our complimentary hot breakfast in the new breakfast room. Breakast available daily includes eggs, bacon or sausage, waffles, fresh fruit, hot and cold ceral, breads, yogurt, juice, coffee and tea. Our beautiful, park-like setting is the best place to rest when experiencing all that the Cambridge area has to offer. Only 20 minutes from the African Lion Safari and easily accessed from HWY 401 welcome. ... more   less 
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