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BEST WESTERN PLUS Cambridge Hotel

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730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada
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BEST WESTERN PLUS Cambridge Hotel
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BEST WESTERN PLUS Cambridge Hotel
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225 reviews from our community

Traveler rating
    86
    75
    40
    19
    5
See reviews for
83
59
12
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (225)
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Cambridge, Canada
1 review
5 of 5 stars Reviewed 1 week ago

great hotel, very friendly staff, great breakfast.. great location and very easy to find straight off the 401, very helpful and friendly staff and the pool facilities are excellet, hot tub is also very nice.

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Victoria Harbour, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean, the room was a good size and the bed was very comfortable. It was easy to get to, right off the highway. The only thing it lacked was a bit comfy chair but did have a table with to straight back chairs so not a big deal. The breakfast was ok, but not great. Staff was very... More 

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Daniel S, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear 194Carrie Thank you for your review and recommendation. I am so happy to learn that you enjoyed your stay with us. We look forward to welcoming you back again soon Sincerely Daniel Saberi More 

Kitchener, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

I work 7 days a week this was my first Saturday off so I decided to stay at the best western plus Cambridge. I booked this hotel because they said they had a heated pool and hot tub. we stayed march 14th and left the 15th the stay was horrible.. the pool was cold the hot tub had so much... More 

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Daniel S, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear Debbie l Thank you for sharing your feedback with us regarding your recent stay at The Best Western Plus Cambridge Hotel. I am deeply sorry to learn you had a disappointing experience at our hotel and would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations regarding your stay with... More 

Toronto, Canada
Top Contributor
70 reviews 70 reviews
50 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a hockey tournament, fully prepared for a 3 star experience. While the hotel is very dated the rooms are extremely clean. Unfortunately the elevators were not. The staff is friendly and helpful. The swimming pool was much too cold so everyone tried to squeeze into the hot tub. The breakfast is what you would... More 

Was this review helpful? Yes 1
Daniel S, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear SKKF Thank you for taking the time to write this review on our hotel. We are happy to hear that you enjoyed your stay with us and found our suites up to your standards and our staff friendly. We look forward to welcoming you back on your next visit to Cambridge. Best Regards Daniel Saberi More 

New Lowell, ON
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is in an ideal location when visiting the Cambridge, Kitchener/Waterloo area. Close to the 401 Hwy as well as shopping, activities and restaurants. I did experience problems booking through the Best Western website. I had opted for the Romance Package for 2 nights for two people. However the confirmation email indicated I booked for just one person. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Cambridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed a night while some work was being done to the house. Very clean hotel. I was greeted by friendly front desk staff who got me checked in quickly. The room was clean and the bed was quite comfortable. I enjoyed the hot tub and sauna. The breakfast buffet was nice in the morning. I did have an issue with... More 

Was this review helpful? Yes 1
Daniel S, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear Ryan w Thank you for your wonderful review! I`m so glad you enjoyed your time with us. I will be sure to pass along your kind words to our team at the front desk. We take pride in taking care of our guests at all times. Its encouraging to see positive remarks which will add to our performance. We... More 

Windsor, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the best western plus in Cambridge over the weekend because I was visiting family. I arrived at about 11:50pm the gentleman working at the front desk, I think his name was Brandon. greeted me as soon as I walked into the hotel. He gave me a very nice room with a queen sized bed in it. I... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Stayed here for my brother in laws bachelor party. The rooms were very clean and the beds and pillows were very comfortable. They serve a great breakfast in the morning that included omlets, sausage, pancakes, and cereal. It's only a 10 min drive from the mall and downtown Galt. Would stay here again.

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Check in was quick and efficient. Front desk agent called us 10 minutes later to see if our room met our needs - loved that special touch. The room was clean. The bed was quite comfortable. Free parking was really appreciated. Breakfast buffet had something for everyone and was better than average.The hotel is close to both Smartcentres Cambridge (2... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 18, 2015

My work has me spending a lot of time in Cambridge, and this Best Western Plus Hotel has become somewhat of my home away from home. The rooms are nice, clean, and wonderful king size beds with the comfort of a cloud. The staff is extremely nice and do their best to make you feel welcome, especially Lauren and Donna... More 

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