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All 10 Cambridge hotels

Four Points by Sheraton Cambridge / Kitchener

3.0 of 5 Hotel   |   210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
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85%
Ranked #5 of 10 hotels in Cambridge
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Danify Victoria BC
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156 people have reviewed this hotel

Traveler rating
    83
    50
    16
    3
    4
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35
27
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
Victoria BC
Top Contributor
57 reviews 57 reviews
48 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights for the Big music festival and found the Four Points to be average at best. First of all kids were going crazy in the halls . Whatever. Room was OK ,sheets were worn and did not fit the bed at all,the bathroom door made horrible noises and the view was a cement wall. My Room key failed... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback. Your comments are really important to help us improve our services and we will of course take into consideration. We hope to welcome you back. If you have any questions or concerns, please feel free to contact me. Regards, Carine Arce carine@kotharigroup.com More

Rochester, New York, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night over Memorial Day (US) weekend to go to the African Lion Safari. We drove a little out of our way to stay here in Cambridge as opposed to Hamilton to be able to get there as soon as it opened at 10:00a.m. It's slightly closer than the Sheraton in Hamilton and it offered the... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for your feedback. We regret that you had some issues with our rooms and swimming pool. We will make sure to follow up on this and consider your comments. We are glad you enjoyed your stay and look forward to welcoming you back again soon! More

Kawartha Lakes, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have never had a bad experience at any Sheraton Hotel or SPG property. This Hotel was no exception. Friendly accommodating staff, excellent restaurant with reasonable prices and very comfortable accomodations at a great price. I would definitely recommend this hotel if you are in the Kitchener/Waterloo/Cambridge area

Was this review helpful? Yes
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for sharing your experience with the Four Points Cambridge. We are glad to hear that our hotel and all Starwood chain always satisfy your expections. Hope to have you soon again! More

Markham, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

This is our second visit to see a show at the Dunfield Theatre. Not near main downtown of Cambridge but close to Kitchener cinema, restaurants and shopping. We enjoy the saltwater pool (no hot tub). Families should also note that the rooms come with showers, no tubs. The rooms are comfortable, clean and efficient. Breakfast is not included but there... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your feedback. We are glad we had you back and enjoyed your stay at Four Points by Sheraton Cambridge Kitchener. Looking forward to see you soon again. More

Belleville, Canada
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 20, 2014

I stayed at this hotel for one night in June 2014, on my way home from the Lake Huron area. I felt the room was spacious and clean. I also liked the soap dispensers in the shower. The room came with a fridge, which came in handy for breakfast the next morning. The price of the room for one night... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us. We are happy you had a great stay and enjoyed our features and amenities. We hope to welcome you back soon! More

ontario
Contributor
12 reviews 12 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 9, 2014

the room was spotless! Free bottled water was supplied each day (drinking water is fine in Cambridge) Salt water pool was nice,but no hot tub which is a shame.Perfect access for the 401 only 1 hour from Pearson airport, 15 minutes from KW International. Lots of shopping close, even though you are by the highway you don't here it. Beds... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest Thank you for your kind words. We are glad you enjoyed our great amenities and customer services that we are so prod of. Looking forward to having you soon. More

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here one night for a wedding in the area and really enjoyed it. Very comfortable rooms and amenities. The hotel was easy to find right off of the 401 and even though I could see the freeway from my room, I did not hear it. Big bonus! They treated our wedding party very well making sure we had the... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback and we will of course take into consideration your comments on our buffet breakfast. Happy you enjoyed your stay. We hope to welcome you back soon. More

Co. Monaghan Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2014

Stayed at the Four Points for four nights on a bed and breakfast basis. We found the hotel to be very good. Staff at reception very helpful and friendly, as was all the staff we encountered. Breakfast was really good with the chef catering to us on an individual basis. Rooms spacious, clean and airy as was the bathroom. I... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for your review. We are so happy to hear that you enjoyed your stay and our full buffet breakfast at Preston Bar & Lounge. Look forward to welcoming you back again soon! More

Mississauga
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2014

The fact that this hotel is not in direct competition with other major hotels in Cambridge, their customer service is exceptional. The front desk manager handled a booking error in a timely manner and to my son's satisfaction. In fact, he was very impressed and will become a Starwood member. The hotel rooms were clean and every staff member was... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for choosing Four Points Cambridge Kitchener and taking your time to share your feedback. We are happy you had a great customer experience. Your satisfaction is really important for us. Hope to see you soon again. More

Newry, United Kingdom
1 review
5 of 5 stars Reviewed May 6, 2014

We stayed here for 5 nights on a bed and breakfast basis and it was a great experience. The hotel in general was very good. Bedroom and bathroom were excellent. Staff at reception were really friendly and very helpful. This was typical of all the staff we met, very kind helpful and accommodating. Nothing was ever too much trouble. Breakfast... More

Was this review helpful? Yes
Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Thank you so much for taking the time to write a review about your experiences here! We are so happy that you enjoyed your stay with us, we all remember your group fondly and hope that you'll come back and join us again soon! More

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Additional Information about Four Points by Sheraton Cambridge / Kitchener

Address: 210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Cambridge / Kitchener 3*
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Also Known As:
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
4 Points By Sheraton Cambridge / Kitchener
Four Points By Sheraton Cambridge / Kitchener Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Cambridge
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Cambridge Kitchener, located in Ontario's tri-city region, is by Waterloo, corporate parks, African Lions Safari, and Wings of Paradise. Our hotel has 1,500sq ft of event space ... more   less 
Number of rooms
124

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