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Four Points by Sheraton Cambridge / Kitchener

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210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
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1 room 1 guest
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Four Points by Sheraton Cambridge \/ Kitchener
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203 Reviews from our TripAdvisor Community

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Traveler rating
    99
    70
    22
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Great property, easy access and parking. Front desk was quick and professional. Room was spacious, clean, did i say clean, it was very clean, bed was very comfortable and quiet. Internet was very quick and did not limit my devices as i travel with three. The only negative i would have for this hotel would be the pump delivery system... More 

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for your review. Your opinion is really important for us. We are glad to hear that you had a great stay at the Four Points Cambridge Kitchener hotel and enjoyed our services and amenities. Hope to see you back soon! More 

Windsor, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

I have nothing but great things to say about this hotel! My boyfriend and I were staying there in that we were attending a wedding in Waterloo, and the staff was extremely courteous and friendly, even asking us how the wedding went. Check-in was fast, and the outside and front lobby of the hotel was very inviting. The hotel is... More 

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for taking your time to review the Four Points Cambridge Kitchener hotel. One of our goals is to always exceed our guests expectations, so we feel really happy when we hear such kind words. Its great to know that you had a great stay and enjoyed our services and amenities, such as free water,... More 

Newmarket, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean throughout hotel & room. Friendly helpful staff! Room clean & bright. Bathroom has huge shower. Everything was great!!! Easy to access from 401 yet no highway noise. Restaurants and shopping close by. There is a restaurant in the hotel but we didn't eat there - buffet breakfast is $14.95 & we don't eat enough breakfast to justify that.

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for choosing the Four Points Cambridge Kitchener hotel during your trip to Cambridge. We are happy to hear that you enjoyed your stay and our location - easy access and close by restaurants and shopping. Looking forward to see you again! More 

Chatham
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Four Points Sheraton in Cambridge for s wedding in Waterloo. The room was very clean and comfortable. Front desk staff were friendly and helpful. Microwave and fridge in the room was s bonus. I find all Four Points to be very good value for travelling.

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for reviewing your stay at the Four Points Cambridge Kitchener hotel. Its always good to have a good feedback of our services and product. Hope to see you again soon! More 

Thorold, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Four Points in Cambridge for a single night. The check-in went quickly and the room was clean. I did find it smelled a bit funky until the air conditioner was turned up and the air circulated. The shower was huge and the bathroom included adequate towels, shampoo, shower gel, conditioner, and hair dryer. The room was... More 

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your review and for choosing the Four Points Cambridge Kitchener hotel. Your opinion is really important for us, cause it helps us to improve our services. It' great to hear that you enjoyed your stay. Looking forward to see you again! More 

Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is an amazing Hotel where GM and Chef personally greet guests and make sure ever guest receive awesome service! Breakfast was so nice we loved it and rooms and pool are the best! Staff at the front desk welcomes you with smile and make you feel Home! Excellent location just off the highway!

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for taking your time to review the Four Points Cambridge Kitchener hotel. We are glad to hear that you enjoyed your stay and our services. Our goal is to always exceed our customers expectations. Hope to see you back soon! More 

Marshalltown, Iowa
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2015

Spent a night here on a business stop. Very handy location and easily accessible from the 401. Staff was very kind and they have little things which are great for the business traveller. For example there was candy and mints available at check in, and free bottled water in the room. The wifi was sat and I was able to... More 

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for taking your time to review the Four Points Cambridge Kitchener hotel. We are happy to hear that you had a great stay and enjoyed our services and amenities, such as complimentary water and wi-fi. Looking forward to see you again soon! More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2015

Very nice hotel to visit. Rooms were spacious, quiet, and inviting. Large bathroom with lots of counter space and a large glassed in shower. The hot breakfast buffet was very tasty, especially the made to order omlettes. Would defintely stay here again.

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your review. We feel really happy to see that our guests are having a good experience at the Four Points Cambridge Kitchener hotel. Our main goal is to always exceed our guests expectations, making sure they have a great stay. I have to say that breakfast is my favorite meal and I totally agree that... More 

Erie
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 12, 2015

My friend and I went to the Big Music Fest in Kitchener and stayed here one night due to the close location to the concert shuttle. Everything looked really nice, the beds were comfortable and the staff was friendly; however, I gave it 3 stars because the room smelled horribly musty, like a combo of smoke and body odor. It... More 

Was this review helpful? Yes
Carine A, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points Cambridge / Kitchener hotel. Your opinion is really important for us. We are happy to hear that you enjoyed your stay and the hotel location / amenities such as free wi-fi and parking. We truly apologize for any inconvenience with your room. Your comment will be definitely... More 

Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 10, 2015

old hotel which is poorly managed by Subesh, he needs to retire, musty rooms, jenny worst front desk employee, missing amenities in room, low water pressure. shortage of employees at the hotel, is located in a non-comercial area

Was this review helpful? Yes
mistreated059, General Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

This is not a guest who stay at the hotel check the profile of reviewer More 

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