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Four Points by Sheraton Cambridge / Kitchener

3.0 of 5 210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
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Certificate of Excellence 2014
Four Points by Sheraton Cambridge / Kitchener
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Four Points by Sheraton Cambridge / Kitchener
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164 reviews from our community

Traveler rating
    86
    54
    16
    3
    5
See reviews for
37
27
18
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I tried to book this hotel as it was recommended by friends of mine. Rude, couldn't give a ...staff on Reception. Bar staff were sitting at the bar drinking a beer and more interested in the guy she was chatting to. They need a dish of we care and we want your business. I took my four night stay elsewhere... More

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Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review

This guest did stay here this and this an very unpropriate comment as hotels staff are Prohibited use bar and hotel guests facilities More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived at 1030 pm and checked out the next morning. Although the room passkey initially didn't work this was a small inconvenience. Check-in staff was pleasant and helpful. The room was clean and well appointed. Free wireless. I was accommodated, the next morning, with a $5.00 "Breakfast on-the-Go"

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking the time to review the Four Points by Sheraton Cambridge Kitchener hotel. We are glad you enjoyed your stay and the hotel features. Hope to see you soon again! More

fort erie
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 17, 2014

This is stay 4 or 5 for us. For the first time ever we booked a suite. We are a family of three, with two adults enjoying a king bed. Therefore our only option was a suite with a pull out couch for our little lady. We are sad to say that we were not super impressed with our room.... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for taking your time to review the Four Points by Sheraton Cambridge Kitchener hotel. Your comments are essential for us to improve our hotel and services. We will certainly take your comments into consideration and we are sorry for any inconvenience you had during your stay. Looking forward to see you soon again! More

Winnipeg
Top Contributor
68 reviews 68 reviews
28 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed September 12, 2014

My 2 partners and I had business in the area and chose this hotel because of it's proximity to the 401. I have stayed at Four Points in the past and had an expectation as to what this property would be like. It was as expected. The rooms are adequately large and all the amenities I needed were there. The... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Cambridge Kitchener. We are glad to know that you enjoyed our services and amenities, and had a great customer service experience. We will certainly share your thank you with Aisha. :) Hope to see you back soon! More

PA
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 6, 2014

Professional, welcoming front desk staff and a clean, spacious comfortable room. Quiet location close to highway but not so close to be noisy. Few amenities within walking distance but a good choice of restaurants just up the road.

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your review. We really appreciate your comments. We are happy you enjoyed your stay and services. Looking forward to seen you again soon! More

West Coast USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed September 4, 2014

Stayed here for business on many occasions. Staff is consistently courteous and professional. Rooms are perfect for business travelers with many power outlets for charging devices and ample room at the desk area.

Was this review helpful? Yes
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Cambridge Kitchener hotel. We are glad you enjoyed our services, structure, and features. Hope to see you back soon! More

Dearborn, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2014

My family and I stayed here for one night during my summer shut-down. We were traveling in the Niagara Falls / Toronto area. This is a great hotel. Staff are nice. There is a little shop that is 24/7 for emergencies. We enjoyed our stays, and there was no hiccups. I must add, there was nothing about this experience to... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Kitchener. We are glad you enjoyed your stay and our location. Hope to see you soon again! More

Quebec City, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

My friend and I were supose to go yo Lisboa but the flight got overbooked so we had to sleep at the hotel. After 4 hours of waiting the air port sent us here. People have been so nice to us and patient because I was stressed and so they took care of everything. Room was big and beds comfy... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for tyaking your time and reviewing the Four Points by Sheraton Kitchener. We are glad you had a great experience with us and enjoyed our omelettes. Looking forward to have you back again! More

Victoria BC
Top Contributor
61 reviews 61 reviews
52 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed July 19, 2014

Stayed 3 nights for the Big music festival and found the Four Points to be average at best. First of all kids were going crazy in the halls . Whatever. Room was OK ,sheets were worn and did not fit the bed at all,the bathroom door made horrible noises and the view was a cement wall. My Room key failed... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback. Your comments are really important to help us improve our services and we will of course take into consideration. We hope to welcome you back. If you have any questions or concerns, please feel free to contact me. Regards, Carine Arce carine@kotharigroup.com More

Rochester, New York, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 8, 2014

We stayed here for one night over Memorial Day (US) weekend to go to the African Lion Safari. We drove a little out of our way to stay here in Cambridge as opposed to Hamilton to be able to get there as soon as it opened at 10:00a.m. It's slightly closer than the Sheraton in Hamilton and it offered the... More

Was this review helpful? Yes
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for your feedback. We regret that you had some issues with our rooms and swimming pool. We will make sure to follow up on this and consider your comments. We are glad you enjoyed your stay and look forward to welcoming you back again soon! More

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Additional Information about Four Points by Sheraton Cambridge / Kitchener

Address: 210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Cambridge / Kitchener 3*
Number of rooms: 124
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Also Known As:
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
4 Points By Sheraton Cambridge / Kitchener
Four Points By Sheraton Cambridge / Kitchener Ontario

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