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All 10 Cambridge hotels

Four Points by Sheraton Cambridge / Kitchener

3.0 of 5 Hotel   |   210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
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85%
Ranked #5 of 10 Hotels in Cambridge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
MrsC44 fort erie
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162 reviews from our community

Traveler rating
    85
    54
    16
    3
    4
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37
27
18
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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fort erie
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is stay 4 or 5 for us. For the first time ever we booked a suite. We are a family of three, with two adults enjoying a king bed. Therefore our only option was a suite with a pull out couch for our little lady. We are sad to say that we were not super impressed with our room.... More

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Winnipeg
Top Contributor
64 reviews 64 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

My 2 partners and I had business in the area and chose this hotel because of it's proximity to the 401. I have stayed at Four Points in the past and had an expectation as to what this property would be like. It was as expected. The rooms are adequately large and all the amenities I needed were there. The... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Cambridge Kitchener. We are glad to know that you enjoyed our services and amenities, and had a great customer service experience. We will certainly share your thank you with Aisha. :) Hope to see you back soon! More

PA
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Professional, welcoming front desk staff and a clean, spacious comfortable room. Quiet location close to highway but not so close to be noisy. Few amenities within walking distance but a good choice of restaurants just up the road.

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your review. We really appreciate your comments. We are happy you enjoyed your stay and services. Looking forward to seen you again soon! More

West Coast USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for business on many occasions. Staff is consistently courteous and professional. Rooms are perfect for business travelers with many power outlets for charging devices and ample room at the desk area.

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Cambridge Kitchener hotel. We are glad you enjoyed our services, structure, and features. Hope to see you back soon! More

Dearborn, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed here for one night during my summer shut-down. We were traveling in the Niagara Falls / Toronto area. This is a great hotel. Staff are nice. There is a little shop that is 24/7 for emergencies. We enjoyed our stays, and there was no hiccups. I must add, there was nothing about this experience to... More

Was this review helpful? Yes 1
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for taking your time to review the Four Points by Sheraton Kitchener. We are glad you enjoyed your stay and our location. Hope to see you soon again! More

Quebec City, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

My friend and I were supose to go yo Lisboa but the flight got overbooked so we had to sleep at the hotel. After 4 hours of waiting the air port sent us here. People have been so nice to us and patient because I was stressed and so they took care of everything. Room was big and beds comfy... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for tyaking your time and reviewing the Four Points by Sheraton Kitchener. We are glad you had a great experience with us and enjoyed our omelettes. Looking forward to have you back again! More

Victoria BC
Top Contributor
60 reviews 60 reviews
51 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed July 19, 2014

Stayed 3 nights for the Big music festival and found the Four Points to be average at best. First of all kids were going crazy in the halls . Whatever. Room was OK ,sheets were worn and did not fit the bed at all,the bathroom door made horrible noises and the view was a cement wall. My Room key failed... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback. Your comments are really important to help us improve our services and we will of course take into consideration. We hope to welcome you back. If you have any questions or concerns, please feel free to contact me. Regards, Carine Arce carine@kotharigroup.com More

Rochester, New York, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 8, 2014

We stayed here for one night over Memorial Day (US) weekend to go to the African Lion Safari. We drove a little out of our way to stay here in Cambridge as opposed to Hamilton to be able to get there as soon as it opened at 10:00a.m. It's slightly closer than the Sheraton in Hamilton and it offered the... More

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you so much for your feedback. We regret that you had some issues with our rooms and swimming pool. We will make sure to follow up on this and consider your comments. We are glad you enjoyed your stay and look forward to welcoming you back again soon! More

Kawartha Lakes, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 30, 2014

I have never had a bad experience at any Sheraton Hotel or SPG property. This Hotel was no exception. Friendly accommodating staff, excellent restaurant with reasonable prices and very comfortable accomodations at a great price. I would definitely recommend this hotel if you are in the Kitchener/Waterloo/Cambridge area

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Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for sharing your experience with the Four Points Cambridge. We are glad to hear that our hotel and all Starwood chain always satisfy your expections. Hope to have you soon again! More

Markham, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 21, 2014

This is our second visit to see a show at the Dunfield Theatre. Not near main downtown of Cambridge but close to Kitchener cinema, restaurants and shopping. We enjoy the saltwater pool (no hot tub). Families should also note that the rooms come with showers, no tubs. The rooms are comfortable, clean and efficient. Breakfast is not included but there... More

Was this review helpful? Yes
Sarah S, Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review

Dear Guest, Thank you for your feedback. We are glad we had you back and enjoyed your stay at Four Points by Sheraton Cambridge Kitchener. Looking forward to see you soon again. More

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Additional Information about Four Points by Sheraton Cambridge / Kitchener

Address: 210 Preston Parkway, Cambridge, Ontario N3H 5N1, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Cambridge / Kitchener 3*
Number of rooms: 124
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Also Known As:
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
4 Points By Sheraton Cambridge / Kitchener
Four Points By Sheraton Cambridge / Kitchener Ontario

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