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Homewood Suites by Hilton Burlington

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975 Syscon Road, Burlington, Ontario L7L 5S3, Canada
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Homewood Suites by Hilton Burlington
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196 Reviews from our TripAdvisor Community

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Traveler rating
    103
    57
    23
    9
    4
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70
33
7
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (47)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (36)
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Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is located in an industrial area. The hotel seems new and is very quiet. Our room was very clean. Word of warning: the kitchen area had wood floors that were very slippery and the carpeted area had places in it that were not smooth. We did alert the manager about this. The carpet needs to be smooth out.... More 

Was this review helpful? Yes 1
KC, United States
1 review
4 of 5 stars Reviewed 1 week ago

Worn out carpets in the hallway and in the suite gave a feeling of the last decade's place. Not much selection on the dinner menu but hey what can you expect for a free dinner (well for the most part, except if you want a drink you have to pay $3). Otherwise a good place to consider.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWBurlington, General Manager at Homewood Suites by Hilton Burlington, responded to this review

Good day Yixin M, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. As per our email conversation, we are so excited to announce that the property will be replacing all guestroom, hallways and main floor carpeting starting in the middle of September! With our great guest service and unique hotel... More 

Bengaluru (Bangalore), India
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for a stay on a business trip. The place is well maintained and really helpful and courteous support staff. Since I am a vegetarian, the chef there made sure i get veggie food as well during the evening complimentary dinners. The place is bang opposite to Cineplex and the shopping area which makes it more appealing.

Was this review helpful? Yes
HWBurlington, General Manager at Homewood Suites by Hilton Burlington, responded to this review

Good day NikunjAgarwal4, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear that your business stay was an enjoyable one. We feel we are unique with our offerings from our well maintained hotel, helpful and courteous team members and complimentary hot buffet breakfasts and Evening... More 

Boston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean hotel, friendly staff, convenient location to QEW gave our family opportunity for a last minute extra night and day in Toronto area on route to Niagara region before drive home. Hotel is close to shopping and train station too. Didn't use kitchen with full-sized fridge, but would have if been here longer. Kids enjoyed pool.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWBurlington, General Manager at Homewood Suites by Hilton Burlington, responded to this review

Good day Craig R, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear that your stay was an enjoyable one! From our convenient location, our friendly staff, clean hotel and proximity to great shopping and dining, you got to experience what makes us a unique... More 

gatineau
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed there from August 2nd to August 5th had a great stay, could not believe the free breakfast and certainly did not expect the meal they serve from 5;30 to 7:30 Monday to Thursday, very friendly staff.unfortunately we had brought steaks to cook on the bbq, but they weren't working. I did mention to the front... More 

Was this review helpful? Yes
HWBurlington, General Manager at Homewood Suites by Hilton Burlington, responded to this review

Good day jobanus, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear that your stay was an enjoyable one! From our complimentary hot buffet breakfast to our Evening Social served Monday to Thursday it sounds like you got to enjoy all our wonderful amenities the... More 

Windsor, Ontario, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second time staying at this property. This is not a new hotel, but rather one with some signs of age showing. The carpet is worn in spots with some of the edges showing stray fibers. The acoustic ceiling tile is depressing as it is generic institutional tile. Something a little nicer would be prudent to give a... More 

Was this review helpful? Yes
HWBurlington, Manager at Homewood Suites by Hilton Burlington, responded to this review

Dear guest, Thank you for staying with us. We are glad that upon your departure you are considering to come back again. We value all the feedback and we will take your comments under consideration as we continually work to improve our guest experience. Have a wonderful weekend and we will see you again soon. Sincerely, Milena Gvozdic Hotel Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great spot, easy access, clean, tidy and well maintained. This hotel was a bit of an unexpected surprise in that it is catering to long term patrons as well as overnight guests with such an excellent facility.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWBurlington, Manager at Homewood Suites by Hilton Burlington, responded to this review

Dear Guest, Thank you for choosing our hotel for your accommodation. We are glad you have enjoyed your stay and that you found our hotel of a great value. We can not wait to welcome you back to our hotel. Sincerely, Milena Gvozdic Hotel Manager More 

WIndsor, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

A great place that is close enough to the major center and activities but not so close to be disruptive; free breakfast a bonus as it is somewhat away from everything; decent size suites with kitchen facilities wonderful to have.. easy to find, easy access on/off the major routes

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWBurlington, Manager at Homewood Suites by Hilton Burlington, responded to this review

Dear guest, Thank you for taking the time to give us your feedback.. We truly appreciate your time and we thank you for staying with us. Hope to see you again in the near future. Sincerely, Milena Gvozdic Hotel Manager More 

Burlington, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Staff is wonderful and hotel & room very clean. Such a delightful team. There was poor lighting in suite's living room & bedroom. The hotel has a terrible card key system - I had to get card reprogrammed several times during our stay. Lots of parking us available.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWBurlington, Manager at Homewood Suites by Hilton Burlington, responded to this review

Dear William, Thank you for taking the time out of your busy schedule to give us your feedback. We will definitely take your comments under consideration as we continually look for ways to improve guests satisfaction at our hotel. Sincerely, Milena Gvozdic Hotel Manager More 

Cameroon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Breakfast area is cramped and breakfast while complimentary is not very good. Wifi did not work. Location of hotel was good close to a strip mall with Longos. The suites are small also but the major issue I did have was the quality of the breakfast, not because it's complimentary means anything is acceptable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HWBurlington, Manager at Homewood Suites by Hilton Burlington, responded to this review

Dear Candace Duval-Clarke: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely,... More 

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