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Hilton Garden Inn Toronto / Burlington

Certificate of Excellence
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985 Syscon Road, Burlington, Ontario L7L 6C5, Canada
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Hilton Garden Inn Toronto \/ Burlington
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298 Reviews from our TripAdvisor Community

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Atlanta, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this HGI Burlington for over a year and can easily say the staff at this hotel is the best I've ever had. I'm a seasoned traveler (over 20 years) and the staff (friends) at this hotel go above and beyond each week. Sometimes, it's the little things that make you smile and this basically happens weekly, at... More 

Helpful?
Thank Philip G
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Philip G, Thank you for taking the time to write such a wonderful review of our hotel. We really appreciate your business and loyalty. Please don't hesitate if there is anything we can do to even better exceed your expectations. Clarence Brinkworth More 

St. Thomas, Canada
1 review
5 of 5 stars Reviewed 1 week ago

It appears the hotel recently replaced carpets in the hallways and it was very clean. Other than a slightly uncomfortable pillow, everything was great. I would definitely stay here again. The pool was a nice size for the kids, they had a great time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael B
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Michael B, Thank you for taking a moment to share your experience. We are pleased to hear you enjoyed your stay with us. Please do not hesitate to let us know what we can do to even better exceed your expectations. We look forward to welcoming you back to our hotel. Clarence Brinkworth More 

PAUSA
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the same as every other Hilton Garden Inn, with the lobby fireplace, so so restaurant with good breakfast and bar with a Fitness center and very small indoor pool. The location is great though, close to Burlington Outlet mall as well as restaurants including Kelsey's, Milestones, Montanas etc.

Helpful?
Thank JoanCYardleyPA
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Joan, Thank you for taking a moment to share your experience. We are pleased to hear you enjoyed your stay with us. Please do not hesitate to let us know what we can do to even better exceed your expectations. We look forward to welcoming you back to our hotel. Clarence Brinkworth More 

Toronto, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is always very clean and well kept and I hear the beds are comfortable. Our home is small so grandparents visiting will stay often and the staff are always helpful. The grandkids love to visit and have a pizza party - the staff have regularly allowed us to borrow dishes from the dining area. If there is one... More 

Helpful?
Thank NicoleBurnsFood
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good Day NicoleBurnsFood, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are happy to hear that we could accommodate your grandparents for their out of town visit and feel privileged that we could be a small part of your special family visit. As for the pool, I will definitely... More 

Calgary, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location for this Inn is a bit of an issue as it's directly off a main highway, this increases road noise for the rooms facing the highway side is really the only issue. That said, I have been staying here for business related travel 3-4 times a year and always have no issues. Staff are courteous and friendly, especially the... More 

Helpful?
Thank TheGreatJman
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good day TheGreatJman, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am happy to hear that your stay was an enjoyable one from our courteous team members, to Mihai, our incredible bartender, that makes all our guests feel at home! We hope the next time you are in the... More 

Burlington, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Needed a quick getaway from the construction at our home. Very nice to go to a very nice place with all that I need nearby. The staff was friendly and courteous. Close to theatres, restaurants and my workplace.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Species_X
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good day Species_X, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I'm so pleased to hear that you enjoyed your respite from your home constructions and that you enjoyed your stay with us. I love hearing about our friendly and courteous team members and how helpful they are! They really... More 

Worcester, United Kingdom
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Considering it's located in an area where you probably won't be spending a great deal of time outside work meetings (I can't see this being a tourist location) this hotel provides everything you'll need. The rooms are large and spacious. The is a lovely small pool and a hot tub, and there's a small but adequate fitness room. There are... More 

Helpful?
Thank Al_Gale777
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good day Al_Gale777, Thank you for taking the time to provide your feedback regarding your stay with us. I am happy to hear you enjoyed our large and spacious guest rooms, convenient location to restaurants and attractions, and pool and fitness facilities. Hopefully we do see you again if and when you are back in the Burlington area! William MacCallum More 

Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Went overnight to Canada since this hotel was affordable, and near Ikea. Was completely amazed by the service and cleanliness. Our room was immaculate, the lobby was beautiful and the service was fantastic. We went to the lobby to ask about popcorn, and the manager walked next door to the Extended Stay property to get some for my daughter. I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Beth B
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good day Beth B, Thank you for your kind words regarding your stay with us and sharing that with the TripAdvisor community! We are pleased to hear your stay was an enjoyable one with the convenient location, clean surroundings and amazing service. We take a lot of pride in the "wowing" our loyal guests and am so happy you got... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very compfortable rooms for the price. Staff were great. I would recommend this hotel they could do a little more in terms of equipment in the exercise room. I felt they had just enough to say it qualified as a excercise room

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yvan R
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Yvan R, Thank you truly for your wonderful feedback you shared on Trip Advisor, following your stay with us. We truly appreciate your feedback. We are so glad you had a great experience, looking forward to welcoming you back. Clarence Brinkworth More 

Qingdao, China
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got the Jacuzzi room and it is so nice having that! Would definitely recommend this for one night stays. They also gave us complimentary breakfast even though we didn't ask for it and it was delicious!

Helpful?
Thank Ambrose L
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Ambrose L, Thank you for taking the time to share feedback on your recent stay with us via Trip Advisor. We sincerely appreciate your wonderful comments. We are pleased to hear that you enjoyed your stay with us and you would recommend our hotel to others. We look forward to welcoming you back soon. Clarence Brinkworth More 

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