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Hilton Garden Inn Toronto / Burlington

Certificate of Excellence
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985 Syscon Road, Burlington, Ontario L7L 6C5, Canada
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Hilton Garden Inn Toronto / Burlington
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Hilton Garden Inn Toronto / Burlington
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248 Reviews from our TripAdvisor Community

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Traveler rating
    112
    96
    33
    6
    1
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62
56
13
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (66)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (49)
All months
Burlington, Canada
5 of 5 stars Reviewed yesterday NEW

Booked this hotel at an amazing rate after finally being reunited with my boyfriend after he came back from vacation. The building and the room itself was very clean and all the staff were friendly and helpful with any questions I had. I would definitely recommend this hotel if you're in the area and the whirlpool was nice and relaxing

Review collected in partnership with Hilton Garden Inn

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Massachusetts
Level Contributor
176 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located near the highway in an office park next to a Homewood Suites. The room was clean with a microwave and refrigerator and adjustable mattress Highly recommended. It has the usual restaurant in the lobby with free coffee and tea available as well as cookies.

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Oxford, Michigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for one night prior to the Canadian Open. The hotel was very clean, the staff very courteous. The location is convenient. The lobby had complimentary coffee in the morning,which is always a bonus. Great experience.

Review collected in partnership with Hilton Garden Inn

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HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Good day Grondin33, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear your stay was an enjoyable one from our friendly team members, to our convenient location, well appointed hotel and the most important, complimentary coffee in our lobby! (one of my favorites as well!)... More 

toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff helped make what could have been a chaotic mess into a very enjoyable relaxing stay. After having issues and worries that i would not get a room due to a lost card, they were able to get me a room so I could make it to my friends wedding on time.

Review collected in partnership with Hilton Garden Inn

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Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Keith R, Thank you! We appreciate your business and happy to know that your stay was a pleasant one. We strive to exceed all our guests expectations and look forward to welcoming you back! More 

South Dakota
Level Contributor
184 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed at this property several times and it's always predictable and serviceable. The exercise room was especially clean and fresh smelling -- something not always the case with other properties. Plus the restaurant is actually worth eating at for dinner -- as well as the breakfast. And the staff is personable, friendly, and outgoing, making you feel at home... More 

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Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear IowaGrandparents, Thank you for choosing Hilton Garden Inn - Sorry your stay was just OK and we would certainly welcome another opportunity to see if we could turn that OK into a Wow. If I can be of service to you in any way, please don't hesitate to contact me directly. Hope you have a wonderful summer. More 

Halifax, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for a gov't business trip (4 nights) and was not disappointed. The choice to stay there was made because of close proximity with office, but quickly found it a very comfortable and pleasant environment to be in. Staff was very friendly, room was clean and bright, bed comfortable and services worked well. The food at the bar in the... More 

Review collected in partnership with Hilton Garden Inn

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Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Philip A, Thank you! We appreciate your business and happy to know that your stay was a pleasant one. We strive to exceed all our guests expectations and look forward to welcoming you back! More 

Ottawa, Canada
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was what you expect from a Hilton Garden inn. Good enough. Clean, quiet and new-ish. On the highway so that travel to Brantford was a breeze, whereas travelling into Hamilton - not so much. It's in a location that, once you figure it out, has great access to shopping, food and a theatre. We were very happy with the... More 

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Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Cyclemaster, Thank you! We appreciate your business and happy to know that your stay was a pleasant one. We strive to exceed all our guests expectations and look forward to welcoming you back! More 

ottawa, ontario
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice clean hotel. Staff are very pleasant and helpful. Nice to come downstairs and coffee is ready for the taking. They have a very nice sitting area outside with tables.Very convient to restaurants and shopping.

Was this review helpful? Yes
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Cyclemaster, Thank you! We appreciate your business and happy to know that your stay was a pleasant one. We strive to exceed all our guests expectations and look forward to welcoming you back! More 

Holden Beach, North Carolina
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 24, 2015

Hilton properties you know pretty much are consistent, same holds true here. But seems rooms need some attention as curtain on window did not meet so impossible to keep the morning light out. Company booked a hotel room for me at another location, and it was oversold so had to scramble to find a room for the night. They found... More 

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Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Philip M, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your comments. More 

Hudson, Ohio
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 23, 2015

For the most part, HGI's tend to be consistent in terms of room makeup, restaurant/ food availability, etc.....which is why I tend to migrate toward them when traveling for business. I found this particular property to be up to those standards. Front desk and wait staff were quite welcoming, prompt, and professional.

Was this review helpful? Yes
Clarence B, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review

Dear Scott L , Thank you! We appreciate your business and happy to know that your stay was a pleasant one. We strive to exceed all our guests expectations and look forward to welcoming you back! More 

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