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BEST WESTERN PLUS Burlington Inn & Suites

2.5 of 5 2412 Queensway Dr., Burlington, Ontario L7R 3T3, Canada
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BEST WESTERN PLUS Burlington Inn & Suites
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BEST WESTERN PLUS Burlington Inn & Suites
BEST WESTERN PLUS Burlington Inn & Suites
BEST WESTERN PLUS Burlington Inn & Suites
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101 reviews from our community

Traveler rating
    24
    36
    23
    7
    11
See reviews for
43
25
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (13)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (24)
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Meaford, Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We drove here after staying one night at the Novotel Mississauga. We paid $79 for the previous night plus breakfast and had to pay for parking. At the Bestwestern in Burlington we paid $99 free breakfast which included waffles, eggs, homefries, bacon, toast cereal etc and free parking. The pool was lovely, clean and warm. Our granddaughter enjoyed playing in... More 

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Kym Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Collingwood, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

I reserved two rooms, on the sofa bed the bedding from previous guest was still on. When asked for new bedding, the gentleman asked me if I wanted all the sheets removed - kind of a dumb question. Both bathrooms, the sink grime was gross, in the one bathtub/shower, the water backed up while showering, our non smoking room was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Pamdot Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

windsor, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel each time we visit the area. We have always been satisfied with the area and the hotel amenities The breakfast was hot an available . The staff was friendly and very accommodating.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Sharon Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Toronto, ON Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a 1 night stay while attending a Christmas celebration in the immediate area. The hotel was clean, quiet and the beds comfortable. We had the king executive room and it was a very large size with updated furniture and fixtures. The pool area is quite large and clean. We did not have an opportunity... More 

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Red Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Guelph, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worse customer service, many opportunities were given in order to correct. Hotel is run down, roofing shingles were on the side walk when I walked in, VERY noisy as right at the 403. Rooms need to be updated, very thing is grungy and bathroom was cover in hair. Beds were incredibly uncomfortable.

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Brittany Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was fine, the room was clean, front desk pleasant, and service was prompt. I have stayed here twice now and have never had an issue. The bed is a little firm for me but that is personal preference. I will return again when I need to stay in the area.

Was this review helpful? Yes 1
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised and was happy by the end of my stay. The front desk staff were very friendly and helpful. I discovered that the door did not shut properly and they were happy to change my room. They were also very helpful when I had to do some international faxing. Having a business centre that was open through... More 

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Greenpapaya Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Newcastle, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

We stayed here for two nights November 11 & 12 2014. The room we were assigned was recently renovated and was very nice. We had a few problems, but after advising the manager, they were all attended to with our satisfaction. This hotel is located just off the QEW and in a good location for restaurants and downtown is just... More 

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Peter Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 31, 2014

Terrible service. Room for bride and groom hadn't been cleaned from previous guests, had to switch room three times for the same reason. Staff was not helpful and refused to go look at the state of the room. Jettet tub, which was an extra charge, didn't work, heating and cooling systems in room didn't work. Non-smoking hotel smelled like an... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

The Guest Andrew occupied the Room for four days and during his stay no one from the Hotel Managers receive any complaint about his Room and if all his concern bad at the Hotel why he complete four days, the following subject was given by his comment need to be addressed as all his comments is not correct. 1- Guest... More 

Everett, Washington
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2014

Staff was pleasant and efficient. We loved our room. It was so nice, the bed was extremely comfortable. This hotel is really extraordinarily pleasant. I highly recommend tis hotel to anyone staying in Burlington.

Was this review helpful? Yes
Nady G, Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Pminchew Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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Additional Information about BEST WESTERN PLUS Burlington Inn & Suites

Address: 2412 Queensway Dr., Burlington, Ontario L7R 3T3, Canada
Phone Number:
Location: Canada > Ontario > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Burlington Inn & Suites 2.5*
Number of rooms: 56
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Also Known As:
Best Western Plus Burlington Hotel Burlington
Burlington Best Western
BEST WESTERN PLUS Burlington Inn & Suites Ontario

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