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BEST WESTERN PLUS Burlington Inn & Suites

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2412 Queensway Dr., Burlington, Ontario L7R 3T3, Canada
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1 room 1 guest
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BEST WESTERN PLUS Burlington Inn & Suites
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142 Reviews from our TripAdvisor Community

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Traveler rating
    33
    57
    31
    10
    11
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (29)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (34)
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St. Catharines, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here last week just for an overnight stay. It was a surprise for my spouse's 65th birthday. We had dinner reservations nearby and just wanted to relax after and not drive home. We had an easy check-in and were given very clear directions to our room. The room itself was very clean and nicely decorated. The beds were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Victoria, Canada
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Convenient location on 403/QEW near Hamilton and Toronto airports, with a lot of restaurants within a five-minute drive or 10-minute walk. Also close to Burlington Mall. Has hot tub, pool and a very limited fitness centre. Hotel staff seem disengaged and are often found behind the counter in the corner and not at the desk. Breakfast included - standard and... More 

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night and met up with family members also staying there . Good clean hotel with an extremely comfortable bed and pillows . Staff very helpful I had forgotten to bring s phone charger and they very kindly loaned me one for the night . Would stay there again .

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Windsor, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The price was certainly decent, and the location was excellent. However I had difficulty with the staff trying to get them to apply my Best Western travel rewards card (which should be pretty standard). Both employees I spoke to seemed baffled as to what this was and said I should bring it when I check out or call central reservations... More 

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Lansing, Michigan
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here on Thursday, August 20th. I selected this hotel specifically because it was right by the highway, had free breakfast, free Wi-Fi and, most importantly, a pool. We checked in about 8:00 pm, took our stuff to our room and came back downstairs to use the pool. Which was closed for maintenance -- no indication on the website... More 

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Rochester, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We found this hotel to fit our needs for a good price. Staff was helpful and the room was clean and updated. The breakfast was not great and the fan on the air conditioner was loud. The pool was so chlorinated that it stung your eyes just being in the room. Despite this, I would stay there again. The most... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Ottawa, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel staff are very friendly and helpful. Room is very clean. Lights did not work properly. Very quiet. Pool needs to be cleaned more frequently. Breakfast offers good choices though room gets a little crowded. Breakfast ends at 9:00. For those on holidays, this is a little early. It would help if the time was extended to 10:30 am.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

tROY, United States
1 review
4 of 5 stars Reviewed 1 week ago

Quiet, comfortable and practical. Easily located next to QEW exit, very close to Burlington and Hamilton downtown areas. Clean and comfortable facility. Ample parking was provided. My only complaint was that breakfast closed too early on Saturday .. in case you feel like sleeping in late, you miss it.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Sarnia, Canada
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Had two rooms booked for one night commencing on a Friday. Arrived at check in time and requested quiet rooms, which usually means away from elevators and ice machines. These rooms were directly across from the elevators but we were told they would be quiet because no sport teams were staying on our floor! Went up to the rooms and... More 

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

cobourg, Canada
1 review
3 of 5 stars Reviewed July 19, 2015

read room number incorectly but key still opened the door. Thru luggage in room and rushed away to a dinner date. Noticed error at dinner and returned to hotel later to recover luggage and found key worked at both doors. Does this happen often??

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

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