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All 15 Burlington hotels

BEST WESTERN PLUS Burlington Inn & Suites

2.5 of 5 Hotel   |   2412 Queensway Dr., Burlington, Ontario L7R 3T3, Canada
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61%
Ranked #6 of 15 hotels in Burlington
A recent review
3 of 5 stars reviewed 5 days ago
Deb C San Jose, Costa Rica
  • Reviews (89)
  • Photos (37)
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89 people have reviewed this hotel

Traveler rating
    22
    30
    23
    5
    9
See reviews for
38
21
5
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
San Jose, Costa Rica
Top Contributor
52 reviews 52 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is the hotel we always stay in when visiting family because it has a nice pool, whirlpool, included breakfast and a family room. This time I did notice that the breakfast was not as good as in previous times (no bacon for 3 days!) and the selection was not as large. There wasn't a sports team staying there this... More

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Deb Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Ottawa, Canada
Top Contributor
67 reviews 67 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hotel is pet friendly and you can tell by the filth of the carpets. You can also tell the lack of attention to detail....every picture and mirror on the wall was permanently hung crooked. There was so much space between the door jam and the door that you could see daylight and this made me feel very unsafe. If you... More

Was this review helpful? Yes 1
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Twigloo, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Niagara Falls, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Had great service. Front desk signed me up for the rewards program for 3 nights get one free. Since I had plans over the week to stay more than 3 nights at a Best Western. Hotel was very clean. Room was two doubles easy to get around. Very clean too They have a salt water pool which I liked a... More

Was this review helpful? Yes 1
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Ladyjanesta Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Quebec City, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Burlington for 3 nights in August. The hotel is well located close to 403 Highway, mid-way from Toronto and Niagara Falls. We add a nice welcome and the staff was nice all the time. The pool is nice. The room was standard and ok. The beds were comfortable. We had a small problem with... More

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Orlando, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

breakfast is very poor with watered down orange juice and coffee like water. Very small breakfast room and finishes early!! Hotel is nice clean and comfortable with a great pool. The room was very nice with good internet. location for Toronto is very good with Ontario prices.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Bandrewh Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Calgary
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

location of hotel to the highway was convenient. Was also close to restaurants. The breakfast was good with wide variety. Has pool and whirlpool. The hotel was very clean. The staff was friendly and very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Mike Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Ottawa, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

Oh where to begin ! I reserved 2 hotels rooms for our vacation as we took the in-law with us. They have never travelled before and we wanted to make this vacation memorable. First off, shower heads in both room needs to be replaced. Took forever just to get the shampoo out of our hair as they were not allowing... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Jennifer Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Montreal, Canada
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes indeed there are still some Best Western Hotel that have been updated, that are clean and cheap. We were upgraded to an executive room after our first room smelled like cigarette smoke and the second room had a very noisy air conditioner. The household staff was also efficient. Great location to visit family in Burlington, travel to Niagara and... More

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Dylan Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Orillia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable hotel, with all the amenities. . Will return there for sure. The breakfast was fantastic. Also very close to the Burlington Waterfront. Very close to several great restaurants The Keg, Jack Astors and Boston Pizza. A great Mall is just around the corner.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Marty Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Lino Lakes, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The "non-smoking" rooms we were given unfortunately smelled as if they had once been smoking rooms. We asked management if we could change rooms, and they promptly and politely accommodated our request. The rooms that we were moved to also had perfume/cleaner and food spice smells, but it was quite tolerable as we saw this as an improvement to the... More

Was this review helpful? Yes
Nady G, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Dear Trekkinds Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN PLUS Burlington Inn & Suites

Address: 2412 Queensway Dr., Burlington, Ontario L7R 3T3, Canada
Phone Number:
Location: Canada > Ontario > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Burlington Inn & Suites 2.5*
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Also Known As:
Best Western Plus Burlington Hotel Burlington
Burlington Best Western
BEST WESTERN PLUS Burlington Inn & Suites Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Burlington
Hotel Class
Number of rooms
56

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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