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Comfort Inn

2.0 of 5
3290 South Service Rd., Burlington, Ontario L7N 3M6, Canada
Hotel amenities
Comfort Inn
Ranked #8 of 14 hotels in Burlington
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34 reviews from our community

    Trip type
Traveler rating
    14
    5
    8
    4
    3
Date Rating
Sudbury, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2013

First time staying here. It was clean and comfortable. The one major drawback was the wi fi internet access. I have not had such a slow internet since being on dial up many years ago. Could not watch videos due to the slowness. I don't know if this is a consistent problem but the hotel should look into it. I... More

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toronto, ontario
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 6, 2013

We stayed here for just one night. The hotel was just okay. Very basic and definitely an older hotel. Check in was quick, easy and staff were friendly. Our room was on the 2nd floor close to the stairs. Very noisy at times. Room was clean but really think its time for a renovation. Beds were older, although comfortable. Little... More

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Zululand
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 23, 2013

I have stayed here before and reviewed this hotel before. I am doing it again as they have recently refurbished many of the rooms and i stayed in a brand new room, which was very nice. It has patio doors, a microwave and fridge which some people may find useful. The hotel has extremely pleasant staff and they run it... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
February 26, 2013

Thank you for you kind reviews! We appreciate it and look forward to seeing you again. More

A TripAdvisor Member
4 of 5 stars Reviewed January 11, 2013

Stayed at this Two Story Inn for six nights. Ground floor rooms have a double (security) sliding patio doors to your car parking spot outside. Beds (two queen) are nice and comfortable and the pillows are substantial (four per bed). Nice flatscreen TV. small fridge & microwave. Breakfast is minimal (Cereal, toast & bagels) but the coffee is pretty good.... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
January 17, 2013

Thank you for your kind review. We hope to see you back soon! More

Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed November 9, 2012

I've stayed at many Comfort Inn's across the country, but this one is a little outdated. The room was too small compared to other hotels, bathroom had tiles cracking in a lot of places, the shower head didn't get much water flowing and the carpets need to be replaced soon. However, the location of this hotel is amazing...close to everything... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
November 13, 2012

We regret that some elements of your stay fell short of your expectations. We assure you that each of the issues raised will be explored and resolved. More

Brattleboro, Vermont
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 20, 2012 via mobile

I stayed here for two nights this past week while traveling on business in the area. The Inn is in an excellent location, the room was basic, clean, but showing some wear and tear. The staff friendly and helpful, provided directions and recommended places to eat. True it isn't a four star hotel, but the pros outweigh the cons. I... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
October 23, 2012

Thank you for your review and we are glad to hear that you will be staying with us again! More

London, Canada
1 review
5 of 5 stars Reviewed October 1, 2012

I stayed at the Comfort in on South Service Road for business, as it was recommended by Friends. I was really happy with everything as the room was very clean, affordable and the Staff were exceptionally friendly and efficient. The location is perfect for access to shopping, restaurants, parks, etc. I was also surprised and happy with the Continental breakfast... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
October 5, 2012

We are thrilled to hear that you enjoyed your stay at the Comfort Inn Burlington and would like to thank you for leaving a glowing review. We will look forward to your next stay with us! More

Peterborough, Ontario, Canada
1 review
5 of 5 stars Reviewed September 26, 2012

During a stay during a family emergency (death in family) the front desk staff were very compassionate and understanding. Offering a late check out without having to ask for one. Even offering a private room to have a family meeting. We dealt with Cameron and Karen on the front desk. We will be staying there, when we return for the... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
September 28, 2012

Thank you for your kind words and our condolences for your loss. We will see you again soon. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 4, 2012

Stayed last week . When booking in lady kept taking calls while I was standing right there. She didn't even give me a look or a nod.This went on for at least 5 min, very uncomfortable! She then covered phone ans asked if it was my truck running out side and that if it was old I please turn it... More

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Bonnie H, General Manager at Comfort Inn, responded to this review
September 5, 2012

Exceptional service is what we strive for here and it is always my priority to ensure guests’ needs are met and satisfied. It saddens me that you did not receive the caliber of service we are known for. I welcome the opportunity to speak with you personally and hope you will give us the opportunity to redeem ourselves. More

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5 of 5 stars Reviewed June 30, 2012

I stayed at this hotel because it was close to my company's office. I had meetings that went late and an early morning meeting the next day, I didn't want to drive home and back, but didn't want to spend a fortune for a place to stay. I was pleasantly surprised with the Comfort Inn. It was everything I ask;... More

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Management response:
July 3, 2012

We all appreciate you taking the time to leave such complimentary review of the Comfort Inn Burlington. We hope to see you again soon! More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Burlington
Comfort Inn Burlington
Burlington Comfort Inn
Comfort Inn Burlington, Ontario
Address: 3290 South Service Rd., Burlington, Ontario L7N 3M6, Canada
Region: Canada > Ontario > Burlington
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Burlington
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Comfort Inn Burlington offers bright, spacious, well appointed guest rooms that accommodate all your needs. Whether it's business or pleasure, you can count on our combination of outstanding value and personal service to make your stay as convenient and comfortable as possible. All of which is backed by our 100% satisfaction guarantee. The Comfort Inn Burlington is centrally located. Within moments you can visit the African Lion Safari or take in the Royal Botanical Gardens. You can even consider a day trip to Downtown Toronto or Niagara Falls. Our convenient location makes both possible. All our rooms have high speed wireless internet, 37 inch LCD TV's and free continental breakfast. ... more   less 
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Comfort Inn
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