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All 15 Burlington hotels

Comfort Inn

2.0 of 5 Hotel   |   3290 South Service Rd., Burlington, Ontario L7N 3M6, Canada
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53%
Ranked #10 of 15 hotels in Burlington
A recent review
4 of 5 stars Reviewed February 25, 2014
kay p Peterborough, Canada
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47 people have reviewed this hotel

Traveler rating
    15
    9
    12
    5
    6
See reviews for
11
11
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 25, 2014

Nice hotel for the price and easy access for the pet rooms. Good breakfast and friendly staff .We go back on a regular basis .Good area for shopping and going to events in Toronto or Hamilton. We definitely will go back, mainly because of the dog, no extra charge.

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Millbrook
Top Contributor
53 reviews 53 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 17, 2014

This motel was under renovation when we visited, however, the work was not disruptive. The room was comfortable and adequate, although not exceptional. The price was within reason. Had some problems with the TV but staff dealt with the issue promptly. The property allows pets and our dog was well received. The room had sliding doors and an area where... More

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Windsor, On.
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 3, 2013

My wife and I were going to be in Toronto recently, but we didn't want to spend Toronto prices on a room. I found this Comfort Inn in Burlington and we stayed there. It was only 1/2 an hour to our destination in Toronto, and it was a fraction of the price we'd pay for a Toronto hotel room. The... More

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Windsor
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

We travel as a retired couple on a budget in smoking rooms and are very satisfied with the Burlington Comfort Inn, four night stays in the last 2 years a stop to visit friends before or after visiting son 5 hours away. Our phone bookings the staff was very accomidating (early checkin) as we visted a very ill friend. We... More

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed October 27, 2013

I knew when I checked I knew that I was in trouble. The front desk clerk was smoking. The smell of smoke permeated my room. I was there for two nights and my credit card had been charged already. Even though I wasn't checking out, I took my bag with me in the morning because I knew my clothes would... More

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Chuckey, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

I checked in, and the front desk person in the afternoon was GREAT. She was friendly and helpful. I wish I remembered her name. The room was clean, and exactly the same as every major chain room. Unfortunately, at about midnight, I heard screaming. After 10 minutes it stopped. Then at 1:30, it started again. I went into the hallway... More

Was this review helpful? Yes 1
Reykjavik, Iceland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2013

I arrived at Comfort Inn at 3 in the morning after a horrible experience with a hostel in downtown Toronto. I had a group of 12 scouts and the hostel had given away our beds as we were travelling to Canada. So after a long night trying to find a hotel we ended up here. And what a nice surprice,... More

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Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2013

Terrible management experience, highly unprofessional, no wake up call, no return calls, the management should be fired. Oh and the huge spider on my face at night was a pleasure. Wouldn't recommend this hotel for anyone that has to deal with back staff. Not one to ever write a review, but found this most disturbing and frustrating.

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Tempe, Arizona
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 21, 2013

The only way anyone would ever give this place 4 or 5 stars is if their base of reference is Calcutta goat stables or skid row flophouses. Compared to those, yeah, it's a pretty swanky place. Compared to North American hotels, however, it's a dump. The carpets are stained, the whole place smells decidedly un-fresh, the decor is extremely dated,... More

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Bonnie H, General Manager at Comfort Inn, responded to this review

We are sorry to hear that the décor wasn’t up to your taste and you feel our lobby needs refurbishment. In the coming year our hotel will undergo numerous upgrades and improvements including the hotel lobby and breakfast area. We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel. More

1 review
3 of 5 stars Reviewed August 10, 2013

I checked into one room open the drawer, it had not been cleaned there was hair and dirt all over. I had to call down someone came to clean it. the next day I changed rooms , there was a beer can behind the desk .. this makes me question what else they don't clean or check .. I'm disgusted

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Bonnie H, General Manager at Comfort Inn, responded to this review

I apologize for the housekeeping issues you encountered. We will be sure to address this with our housekeeping department as this is not our usual standard. More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Burlington
Comfort Hotel
Comfort Inn Burlington
Burlington Comfort Inn
Comfort Inn Burlington, Ontario
Address: 3290 South Service Rd., Burlington, Ontario L7N 3M6, Canada
Location: Canada > Ontario > Burlington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 15 hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
The Comfort Inn Burlington offers bright, spacious, well appointed guest rooms that accommodate all your needs. Whether it's business or pleasure, you can count on our combination of outstanding value and personal service to make your stay as convenient and comfortable as possible. All of which is backed by our 100% satisfaction guarantee. The Comfort Inn Burlington is centrally located. Within moments you can visit the African Lion Safari or take in the Royal Botanical Gardens. You can even consider a day trip to Downtown Toronto or Niagara Falls. Our convenient location makes both possible. All our rooms have high speed wireless internet, 37 inch LCD TV's and free continental breakfast. ... more   less 
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