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All 15 Burlington hotels

Holiday Inn Burlington Hotel & Conference Centre

3.0 of 5 Hotel   |   3063 South Service Rd., Burlington, Ontario L7N 3E9, Canada
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55%
Ranked #7 of 15 hotels in Burlington
A recent review
3 of 5 stars reviewed 2 weeks ago
Jeff C St. John's, Canada
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149 people have reviewed this hotel

Traveler rating
    31
    49
    36
    18
    15
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67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
St. John's, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Average hotel. Good sized room. Pool, sauna, hot tub and gym were all good for a hotel. The morning breakfast buffett is great. The wednesday managers reception isnt the best. Probably wouldnt waste my time going to it again if I was in town. Good hotel for business stay during the week

Was this review helpful? Yes
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to write a review as our guests comments are very important to us. We are glad you enjoy our hotel and the facilities we have to offer along with our breakfast buffet however sorry to hear that our Guest Reception on Wednesday evenings was a bit disappointing. We will review our Guest Reception and... More

Bellingham, Massachusetts
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at Holiday Inn in Burlington on July 30th of this year. Check In was fast, and my room was clean and tidy. I was on the first floor, so I was able to enjoy the breeze with the sliding doors. The hotel is situated on the South Service Road, and Cumberland Drive. The QEW is right there as... More

Was this review helpful? Yes
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for writing such a wonderful review during such a difficult time. We know that your time is important and want to thank you for expressing your gratituted to our staff. We will be sure to let them know and hope that you will stay with us again in the near future. More

ontario
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed here in Feb 2014. Great facility for a team. The kids loved the pool and open play area. Easy to keep track of them from room as it overlooked the open area. Lots of restaurants nearby and within walking distance.

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to leave your review with us. We're so pleased that you and your family enjoyed yourselves and we look forward to having you stay with us again. More

A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

It's not a great hotel to begin with, then We had two or three baseball teams of kids screaming in the Atrium both nights. Our young children couldn't sleep, and all the hotel would say is: "quiet time is not until 11:00 pm". That's terrible service in my mind. Add in the bad food and I would not come back... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to leave a review of your most recent stay with us. We are constantly striving to provide the highest levels of customer service to each guest that stays with us and appreciate when we have feedback that will assist us in doing so. We will take measures to ensure that we are monitoring the... More

Paris
Top Contributor
114 reviews 114 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 22, 2014

We returned to this hotel on our anniversary after spending the first night here on our honeymoon many years ago. The young lady at the desk was very friendly and gave us a free voucher for the buffet breakfast the next morning as gesture for recognizing our special day. I thought this extremely generous as most I am sure would... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you fro writing a nice review regarding your recent stay at the Holiday Inn Burlington. We enjoyed your comments and thank you for taking the time toi write this review. We will be sure to share your comments with our staff and wish you a wonderful year ahead. More

Bruce Peninsula, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

We have stayed here twice. Once on the quiet Business side of the building and once on the family friendly side. Good quality, clean rooms, with reasonable rates. Excellent Breakfast! The hall carpets look tired, but very clean. The staff is very helpful and the relaxed atmosphere , especially when you have kids is important. The rooms were nicely updated.... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your review. We are so pleased that your family has chosen to be our valued guests. We appreciate your feedback and I ensure you that we do pass along each comment to our staff so we thank you on everyone's behalf. We look forward to having you stay with us in the future. More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

In the room, the bar fridge is quite noisy. I should have tried to unplug it. Noise from highway evident. Groups of sports teams stay here. These groups were in the halls having conversations and in and out of one another's rooms. My colleague had to call down to the desk to ask them to intervene one night which they... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to leave your review. We value any contributions from our guests that will allow for us to consistently improve upon the services in which we provide. We're happy that we were able to resolve our 11 pm noise curfew in a prompt manner that would allow for a pleasant rest. We appreciate your comments... More

Kingston, Canada
1 review
4 of 5 stars Reviewed June 15, 2014

Sparkling clean, fairly modern, large hotel with friendly and knowledgable staff. Excellent service! Great beds and the best pillows I have ever slept on! Hall and room carpets are getting old, but kept clean. Nice pool and quite good exercise room. Had breakfast at the restaurant onsite, called Alloro. Very nice atmosphere and very helpful staff. The food was pretty... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your review. We appreciate the time you have taken to leave your comments with us. Your comments pertaining both to our staff and restaurant offer us valuable insight into ways in which we can consistently satisfy every guest that stays with us. We look forward to having you stay with us again so that we can exceed... More

Ajax, Ontario, Canada
Top Contributor
69 reviews 69 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 12, 2014

These people know service. From check-in to checkout I felt welcome with great meals both supper and breakfast, good pool with a hot sauna and a quiet restful room. Walking distance to two other fine restaurants as well, Tuckers Market Place and the Stone House. I certainly will keep this on my list next time I am in the area... More

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for comments relating to your recent stay with us. We strive to do our very best on a daily basis to ensure that every guest has an experience as positive as yours. We look forward to having you return to stay with us whether it be for business or pleasure. More

Cork, Ireland
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 6, 2014

The staff for the most part were really helpful and redeem this hotel. So, I'll start with the lifts the 5th and 6th floors are card access, the one on the left goes directly to the 6th floor (which I stayed on) without needing a card swipe, the one on the left needed a card swipe and always stopped at... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear scottalfred, Thank you for posting a candid review. We appreciate you choosing our hotel for your business travels and for acknowledging the efforts of our staff. This is a huge motivation for us to continue providing the best customer service and for focusing improvements as well. We are very sorry for any inconvenience you have experienced with our on-site... More

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Additional Information about Holiday Inn Burlington Hotel & Conference Centre

Address: 3063 South Service Rd., Burlington, Ontario L7N 3E9, Canada
Phone Number:
Location: Canada > Ontario > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Burlington Hotel & Conference Centre 3*
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Also Known As:
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel & Conference Centre Ontario
Burlington Holiday Inn

109 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We invite you to stay and experience our renovated hotel! Our Award Winning Hotel provides guests with quality service and accommodations, designed to meet the needs of today's Business & Leisure Traveler, with both comfort and convenience in mind. Our hotel is the largest Hotel & Conference Centre "Under One Roof" in the area.We are only minutes away from Burlington's Business District, Downtown's One of a Kind Shops, the tranquil shorts of Lake Ontario, and landmark attractions such as the Royal Botanical Gardens & IKEA.We are "At Your Service". ... more   less 
Number of rooms
240

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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