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Holiday Inn Burlington Hotel & Conference Centre

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3063 South Service Rd., Burlington, Ontario L7N 3E9, Canada
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Holiday Inn Burlington Hotel & Conference Centre
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Holiday Inn Burlington Hotel & Conference Centre
Holiday Inn Burlington Hotel & Conference Centre
Holiday Inn Burlington Hotel & Conference Centre
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal
Contributor
14 reviews 14 reviews
13 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

They say they are award winners but I don't see how!! Reception ? No way. The lady was serious to almost rude, maybe she had a bad day. Room? Outdated. Style Comfort inn but before a renovation. Bathroom really tiny. From a supposedly 3 stars hotel i shouldn't find hair in the bathtub or on the pillow but I did.... More 

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Richard-hm-lima Thank you for your feedback, I am sorry to read that you did not enjoy our hotel and that you feel it is over priced. We have gone through some renovations 3 years ago and updated all of our guest rooms with new vinyl, lighting, pictures, carpet and bathroom lighting and mirrors. I would like to apologize that... More 

Windsor, Canada
Top Contributor
91 reviews 91 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Went overnight to a conference. Good location, right off highway and easy to find. Rooms clean and well maintained. Did not use any of the gym or pool facilities but looked nice. Location is great for restaurants in walking distance. Check in staff were very pleasant and helpful - the free homemade cookies at the counter after 3 pm were... More 

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Nasus Y Thank you for your nice review, we appreciate you taking the time to post your comments and we are happy that you enjoyed our hotel and all that it has to offer. YEs many guests enjoy our freshly baked cookies that we offer after 3pm from Sunday to Thursday. More 

London, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We got there about 10pm. There was convenient parking. The front desk agent who helped us (I really wish I remembered her name, she was SO friendly!) was phenomenal! She checked me in quickly, and even though we were booked on the third floor she did not hesitate to move us to the first when I requested it. The room... More 

Was this review helpful? Yes 1
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your wonderful comments regrding your stay with us. We hope that you will have another opportunity to stay with us again. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a relatively clean hotel located off the QEW in Burlington. A quick drive into Toronto or Hamilton. Or just hang out by the lake in downtown Burlington. There is lots of shopping all within a ten minute drive. This hotel has a nice pool, ok gym, and a great buffet breakfast. One of the best around for this... More 

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Petrolia, Canada
Top Contributor
73 reviews 73 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Even booking three months in advance, this was the only hotel room available for miles around due to a sporting event taking place. We received a warm welcome and were given an executive room on the 6th floor (we never did understand what the 'executive' part meant). It was very noisy until about midnight with children running in the hallway... More 

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Sue H Thank you for your feedback regarding your stay with us. I am sorry that there was some kids on your floor running as you were on our executive floor which is a private floor access and limited to kids. Please do not hesitate, when staying with us, to call the front desk to report any issues you... More 

Barrie
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with my son's basketball team for a local tournament. The hotel is great for teams. Hotel has a pool and a large atrium area where kids can gather and play. Security shuts it down at 11:00 pm which is reasonable, especially for those in rooms facing into the atrium. Our room was on the 1st floor in a... More 

Was this review helpful? Yes 1
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for you great feedback. I am glad you and your team enjoyed our hotel as teams do enjoy the large heated indoor pool along with the open Atrium area. I also just wanted to mention that all of our rooms have a mini fridge and microwave so I am suprised that you did not see it. Yes we... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel seems like it would be great for families and sporting teams. There is an enclosed "courtyard" where children are allowed to run around and yell until 11pm. The children are also apparently allowed to run down the hallways as well. When the front desk was called, they stated that quiet time begins at 11pm. After calling at 11:15pm... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Steve K, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad to hear you liked our location. It is unfortunate your stay was negatively impacted by your breakfast experience... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great service at the front desk, pasta buffet was great with a large selection. I was doing the ATB 30km the next day. Great amenities and would have used them if it wasn't so noisy. Management should do a better job in keeping the kids from running down the hallways at screaming. Room was adequate and clean. Everything that ones... More 

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for writing a review regarding your recent stay with us. I am glad that you enjoyed our Pasta Buffet the night before your run and that our location is a perfect fit for you. I am sorry that there may have been some added noise in the trium during your stay as we do try to have added... More 

Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

Great location restaurants right across street shopping close by also.Front desk staff were very friendly and helpful at check in. Rooms are nice and big and clean. Nice size heated pool and hot tub, Alloro restaurant has the best Philly steak sandwiches can't wait to come back next year with our team😊

Was this review helpful? Yes
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your wonderful comments, I am so gald your enjoyed the Philly Cheese steak Sandwich in our restaurant. We do hope that you will come back again next year with your team. More 

Milton, Canada
1 review
5 of 5 stars Reviewed March 17, 2015

We held our annual association event at the Holiday Inn Burlington Hotel & Conference Centre for the second year in a row (February 2014 and 2015), and we are so glad that we did! Anne and Jodi are amazing at assisting with organizing event details, and all other staff members (front desk, management, kitchen, set-up, wait staff) are equally wonderful... More 

Was this review helpful? Yes
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear OntarioParksAssoc Thank you for writing a review regarding your recent stay with us. We are so glad that your conference was successful and that you enjoyed our facilities. We will post your comments for all our staff to see. Once again thank you for your wonderful comments. More 

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