We hosted a convention for approximately 150-200 people at the Best Western Plus Brant Park Inn. We couldn't have been happier with the hotel, especially the staff.
Right from the start of the planning process, Rochelle Stone (catering coordinator) was first-rate, accommodating and crucially helpful to us. Her expertise with groups is second to none. Everything fell into place and...
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We spent the weekend there this past weekend for a hockey tournament.
We came across a few problems while there.
1) we booked a fridge (and even called the day before to confirm it) and had to call three times to get it (while our milk and other supplies sat out in the room)
2) when I told the front...
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Thank you for taking the time to express your comments on your recent stay. I am pleased to read that you would stay with us again, and I welcome the opportunity to talk with you regarding your comments. Please feel free to contact our management team. Our entire team takes great pride in exceeding our guest's expectations and will use...
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In Brantford, the Best Western is one of the bigger properties. It does have a full service restaurant and quite a few meeting rooms. The hotel is located next to the highway which is convenient however if your room faces the highway, this is not so convenient.
Our group had rooms throughout the hotel. There is the Gretzky wing which...
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Thank you for staying with BEST WESTERN PLUS Brant Park Inn & Conference Centre and providing the feedback on your recent stay!
I am pleased to hear you were able to see most of our room types, especially our 2 bedroom family suite. It's great to know that you enjoyed the tasty food and friendly service at Kirby's Bar and...
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Stayed one night at the Best Wester Plus. Room was recently renovated and quite lovely! Internet connection included. Restaurant was clean, included buffet breakfast was fine with an option to upgrade of $5. to include hot items. Pool looked great though I did not have tim to try it out.
Thank you for choosing BEST WESTERN PLUS Brant Park Inn & Conference Centre! I am pleased to hear you enjoyed your stay and thank you for sharing your experience on Trip Advisor.
We look forward to your return!
Happy travels,
Joanne Brooks-Calhau ~ Assistant General Manager
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The hotel is clean and tidy, with plenty of parking. The restaurant is clean, with a reasonable menu, as well a buffet. Both times we have stayed here has been on weekends (Friday, Saturday night) and we found the restaurant crowded and noisy. The restaurant staff kind of messed up one of our meals the first time we were there,...
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Thank you for taking the time to provide feedback on your recent visit. All of our staff strive to exceed our guest expectations. I apologize for the mistake with your order and am pleased to hear they were able to correct the mistake quickly. I am surprised to read your review stating the buffet was taken down when the dining...
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We were robbed. Driving around the parking lot and looking for a spot we were uncomfortable to say the least. Not in a great part of town. We parked under the light on the side of the building under what we thought was a functioning surveillance camera. Out car was broken into. For some reason the hotel security system had...
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Thank you for staying at Best Western PLUS Brant Park Inn, ideally situated on a quiet cul-de-sac with neighbours such as Home Depot, Precept Ministries and New Covenant Church. We are sorry that this incident occurred while you were a guest with us. We do take reasonable precautions to protect our guests and belongings during their stay. Unfortunately, despite everyone's...
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My wife and I were here for a weekend show on Jan 28th and we were very pleased with the hotel. Staff was excellent, hotel was great and restaurant was inviting (must be the great job on the decor). I would definitely recommend staying here.
Thank you for taking the time to let the world know about your recent stay at our hotel. We are pleased to know that you enjoyed your stay.
We look forward to welcoming you back!
~Joanne, Assistant General Manager
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My husband and I went to see The Full Bawdy Comedy Show in Brantford . The show was held at the BEST WESTERN PLUS HOTEL. The show was amazing and so was the hotel.
The Hotel staff and management was so friendly and welcoming. The hotel was clean and the service was excellent . I loved the colors and the...
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Thank you for sharing your experience at our hotel. We are so happy to hear that you enjoyed the hospitality of the staff. I will share your comments with our staff so that we can continue to exceed our guest expectations.
We look forward to your return!
Cheers,
Joanne, Assistant General Manager
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I've stayed here a few times and I can't say that the first couple times was great, but on my last trip I was lucky enough to stay in a suite in the Walter Gretzky Wing and wow what a difference. The rooms are very nice and very big. I'm not sure if I was so happy and satisfied because...
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Thank you for your feedback. We are pleased to hear you liked your spacious suite, in the Walter Gretzky Wing. It was also nice to read you enjoyed the breakfast at Kirby's Bar and Buffet and our cold beer! We look forward to welcoming you back in the future!
Cheers
~Joanne, Assistant General Manager
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I have been to many many hotels over the years and I have to say that my stay at the Best Western Plus Brant Park Inn and Conference Centre has been my best experience. Not only were the accomodations beautiful, clean, spacious and cozy but the staff were very friendly and welcoming. The restaurant buffet was phenomenal and I felt...
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Thank you for taking the time to share your experience at the BEST WESTERN PLUS Brant Park Inn & Conference Centre. We are pleased to hear you enjoyed your guest room accommodations and the friendly service from our staff!
We look forward to your return!
Cheers
~Joanne, Assistant General Manager
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