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Holiday Inn Express Hotel & Suites Brampton

Certificate of Excellence
2.5 of 5
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10 Nevets Road, Brampton, Ontario L6T 5T2, Canada
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Holiday Inn Express Hotel & Suites Brampton
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Ranked #7 of 12 Hotels in Brampton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Just_a_hop_skip_jump Ottawa, Canada
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a hotel that would accommodate our family of 5 for 2 nights. That is not as simple as it sounds so our choices were limited. Thankfully taking what we could get did not mean "settling" for just anything. The rooms were as we would expect from the Holiday Inn Express chain. Plenty of room for a cot for... More 

Was this review helpful? Yes
Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review following your recent stay at our hotel. I am delighted to read your stay exceeded your expectations, this is like a music to my ears! and I'm sharing your comments with our staff. Our goal is to make customer's' stay memorable and welcome them back to our... More 

Huntsville, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel. Ample free parking, wifi worked very well, room was big enough for a rollaway cot, microwave and mini fridge were a great addition to the room. The pool water was pretty chilly though, I went in up to my waist, and that was enough for me, my kids found it rather cold as well.... More 

Was this review helpful? Yes
Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent experience with us on Trip advisor and your stay in of our spacious room with microwave & mini fridge this is something our guest can enjoy. We take pride in our breakfast selection as you have mentioned in addition our breakfast offers bacon, sausage, eggs, pancakes, fruit, cereals, yogurts,... More 

London, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2014

Recently stayed at this hotel. Rooms are great, clean, comfortable, quiet. and with all the amenities that you could need. Great breakfast buffet, healthy choices; 24 hour coffee and tea. The staff were all friendly and helpful. There is an added bonus of a spotless little nook for doing guest laundry if you are staying longer than a day or... More 

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Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Valued Guest, Thank you for your positive review of Holiday Inn Express & Suites Brampton. We take pride in our facilities, and are so pleased to hear that you enjoyed our over-sized rooms , superior services, as well as our complimentary full hot breakfast buffet. We strongly believe that a good night’s sleep and healthy choices of full breakfast... More 

London, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2014

I recently stayed two nights at this hotel. As expected staff were friendly and polite, rooms were spotless but my pleasant surprise came at breakfast. The complimentary breakfast buffet offered a great selection of hot and cold food - but the noted addition was a simple Accessible sign which offered assistance. I use a walker/scooter and lots of hotels have... More 

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Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Guest, Thank you so much for taking the time to leave us feedback and found our hotel to be clean and friendly staff. I do apologize about the ‘’ Accessible sign which offered assistance” your experienced. We continuously provide ongoing staff training so, an issue like this does not occur again! I am very happy to hear that everything... More 

gurgaon
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 22, 2014

Value for money hotel new neat and clean staff at kitchen is good and Co operative specially the lady balwinder or baljinder and raj at House kèeping should be appreciated as they are dedicated. Hotel is new neat and clean. About location no idea it suits to me

Was this review helpful? Yes
Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Guest, Thank you for your time to review the Holiday Inn Express Brampton Ontario. We are pleased to hear you enjoyed hotel services and found hotel neat and clean. Our team works extremely hard to treat every guest with the utmost of care and professionalism and make everyone feel at home. Breakfast attendant is Brinder and Housekeeping Supervisor is... More 

SCARBOROUGH
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2014

This is the first time I've been to an affordable hotel with such clean bedding and non-lumpy pillows, really soft towels and a roomy washroom. I loved my stay here, it was really comfortable and the staff never bothered me. They let us check out at noon (an hour later) without extra fees. The hotel seems like a really family... More 

Was this review helpful? Yes
Athithan-2014, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and reviewing our property. I am glad to hear that you found our staff friendly, clean room and that our room and bed comfortable. We are sorry that the Breakfast was crowded when you came down for the complimentary breakfast buffet. We do open our large meeting room for... More 

Top Contributor
102 reviews 102 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 24, 2014

Sorry Holiday Inn, but I was just not impressed with this hotel! The staff was friendly and helpful, at least the evening that I arrived. But the morning staff was a different story. The room was clean and the bed was comfortable, but I found it very difficult to keep a constant temp in the room, the HVAC system wa... More 

Was this review helpful? Yes
Athithan-2014, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Trip Advisor Member, Thank you for your very kind words about Staff and Service. The customer feedback is very important as it ensures our business constantly progresses and improves. I greatly appreciate you taking the time to bring this matter to matter to my attention and apologize for any inconvenience you may have experienced due to the air conditioner... More 

Brighton, Michigan
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 12, 2014

I have stayed at this hotel many times (30-50 nights) over the last year. During the week it is as expected out of a holiday inn. BUT every time I have ever stayed here on a weekend night, there has been a fight on my floor in the middle of the night with the cops being called. They let kids... More 

Was this review helpful? Yes 5
Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear Steve, Thank you for taking the time to provide the feedback for our hotel. We are very sorry to hear that your stay was not quite night what you had hoped with regards to the neighboring sounds. We hope this won't prevent you from continuing to stay with Holiday Inn Express in the future. We appreciate your staying with... More 

Ann Arbor, Michigan
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 6, 2014

The property was easy to find, clean and pleasant. The pool is small and therefore too crowded if there are a few people in it. Breakfast could be served just a half hour later, like most other properties. Good for a free breakfast but I wouldn't pay for it. Nothing really special, but not bad.

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

My husband, my one-year old and I stayed here last week. After check in, we organized our room, bathed the baby, and put her to bed. She cried a lot, as she does in a new bed, so we got her out a few times. We noticed she didn't smell good, her hands stunk and her clothes stunk. We checked... More 

Was this review helpful? Yes 1
Athithan S, Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review

Dear guest, we appreciate you taking the time to complete this Trip Advisor review. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Please accept my sincere apologies about the baby crib sanitation and staff service. We take the confidence our guests place in us very seriously... More 

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